The Sonder Wellborn Hotel, Orlando

the location was great and the room was lovely

Carrying my bag up stairs, the room wasn’t clean enough -windows inside and out, exposed pipe under sink, unsecured mirror on the bathroom door, not enough accessible power points. The stairs needed to be vacuumed and so did the welcome mat. When we arrived a woman was there and could have helped with door -I knowitis hands off but it is just polite - or sit somewhere else.

It was quaint

Wc was in a very confined space

The location was perfection; the bar was lovely, we were 10 minute walk from lake Eola 😍 the room was huge! essentially a 1 bedroom apartment

the bar/restaurant was closed a lot of the time; lots of outside light floods room at night despite closing blinds

Funky cool place. Location. Bar/restaurante on premises

No art on walls. Needed towel hooks in bath. Water pressure was terrible. Beds were too hot. The foam type retains all the heat

The location was convenient to downtown.

I really loved the open air bar next door - tremendous. I thought the apartment overall was really distinctive and an interest art deco historical place to stay. But I do think the suite could have done with some basic maintenance to bring it up to 21st century standards.

I think this hotel really suffers from a lack of easy access to staff. I found the remote issues I faced, especially with the app, a real problem. If you don't get your tech sorted, then you can't expect to do away with staff without consequences for a guest's overall experience.

very cool art deco style building, nice to have restaurant on the property

room was very cold, which would have been great but weather was cold too. inside was dated and needs upgrading, especially the bathroom

Loved the decor/style of the apartment it has a very retro-feel! Room was cozy and fully stocked with amenities.

Wish they had regular cable tv, it was complicated to figure out that I needed Chromecast in order to see anything.

The accommodation was close to Downtown, in a nice neighborhood. The place was spacious. The kitchen appliances were convenient. The bed was comfortable.

Among many things: 1. No daily cleaning for the entire 5 nights. 2. Ants constantly in the kitchen. 3. On rainy days giant cockroaches would appear in the kitchen and enter through the back door. 4. It's a noise place due to music and events around the building. That's why the people who run the hotel leave earplugs in the room. 5. The entrance door to the apartment was very stiff. The door frame was not wide enough for the door to slide naturally to open or close. It was very difficult to get in every day and at that point we understood why the door was dirty near the floor: it was probably because past guests were kicking the door to open it. I stayed with a woman and it was impossible for her alone to open the door. We were in room 305, on the first/ground floor. 6. The bathroom door was also very hard to close and open, but not as hard as the main entrance door. It is an old building with renovations that were not done appropriately. 7. The mattress on the sofa bed was terrible. You could not sleep on it. 8. The sheets were of terrible quality. They were stiff and when you moved them they made noise as if they were cardboard. They need to be replaced with something of a higher quality. 9. No cable. They offer a Chromecast service but the internet connection is not good enough. Because of this, it was almost impossible to watch TV. Interruptions due to poor internet connection were constant (an average of 10 disconnections per hour). 10. The building is very old and therefore not completely renovated. The floors in the upstairs apartment must have been old because you could hear the floor creaking with every step of the guests in that apartment. 11. As there are no property employees, if you have a query, the options are calling or sending an email. If you need a solution to a problem urgently, sending an email is not an option. And for those of us visiting Orlando from other countries, calling a U.S.

It was clean and comfortable The garden with the bar and the lobby were also relaxing

Love the location great hotel

Can’t think of anything

good location for the wedding we were attending..

loud - wedding and courtside bands playing at same time (ear plugs were available on bedside table!) room not updated (old non matching furniture) no check in desk or persons to give help if needed.. check in, supplies and tv all accomplished by cell phone.. so not good for older non Techs!!

The house was nice I like the grounds

We where not able to watch Tv the facility does not have cable Tv. We are very disappointed. Not able to have breakfast or lunch!!I

what did i like about the property EVERYTHING!!!! i love it

Central downtown location.

Poor water pressure, and takes a long time for hot water to come through shower. The apartment is furnished with basic necessities but otherwise sparse. Neighboring restaurant/Bar property is loud into the night. Sonder customer service was very poor and unable to accommodate requests.

Loved this property and plan to stay again when I return to DTO It featured a great courtyard with dining & cocktails. Beautifully designed!

The one-bedroom apartment is large.

So many things: 1. There's no staff for check in. It's apparently "mobile forward", but that means you have to take a mug shot to get the code for your room, and God help you if your phone doesn't have power or data--you will be left standing on a porch in the rain. 2. Noisy location. This property is a party/wedding venue. They helpfully provide ear plugs on be bedside table, but unless that's your idea of a comfortable night's sleep, avoid this place. 3. Dirty. You can see that they tried, but the furniture is dingy (including stains on the bed frame fabric) and carpet that should have been replaced at least a year ago.

The appartment was beautiful and clean

They could be a little flexible with earlier check-in

The hotel is in a beautiful area in downtown Orlando by lake Lucerne. It is close to many shops, restaurants; even a bar next door. My room had a hot tub, refrigerator and a microwave. The bed was large and comfortable. The entire location was very clean.

Leaving. Everything was GREAT and the price was very reasonable. The TV set up was Chromecast that I was unfamiliar with however it was explained by the staff.

Location,nice restaurant

The location was walking distance to downtown. The room was a reasonable size.

The bedroom fan didn’t work, no instructions for air conditioning. No tea towels, kettle leaked, no plugs for any sinks.

Love the old vintage style of the hotel love the easy check in and the staff for the hotel and restaurant was so helpful and kind

DO NOT BOOK - music playing all night from bar/restaurant next door - no warning on this prior to booking

DO NOT BOOK - music playing all night from bar/restaurant next door - no warning on this prior to booking

The check in was flexible but We booked for 4 and there was only 1 double bed. No pillows or blanket to be found so we had a horrible night and staff was not around. Even after a phone call they didn't do anything. It was a rainy cold night so that was our luck

Not very clean and lack of bedding made our stay not very pleasant, also there is a party venue right next door so we had a wedding till late

Cute and easy access. Garden bar was pretty

Couldn’t access the thermostat which was sent to 72degrees. Our room got very warm even at night. There was a huge water puddle in the bathroom.