Sapphire Falls Resort, Orlando

for the most part all went well. Room was nice, pool was great and staff very helpful and friendly. Fitness centre very nice.

Resturants were nice but not a huge variety and a bit expensive.

Pool area

Pool bar drinks way over priced

Hotel location was fantistic for our holiday and the water taxi's made life far easier to the parks although the walk takes less than 10 min . Passing through security early was a bonus as well

I also stayed at a Disney hotel and felt the bar prices at Sapphire falls were a little expensive

Absolutely amazing location and it’s was much nicer than the pics. Would definitely go back again.

Nothing

Spacious room with 2 x double beds. One of the hotels connected to the park; so very good location with a cute boat ride to take you to the parks. Easy to pop back and forth to hotel during the heat of the day. Big pool, open until late Early access to Islands of Adventure included with hotel stay

The pool water was very hot - think because it is shallow. So during very hot summer days it doesn’t feel refreshing / cool you down. Not sure if this is an American thing in general, but would prefer a deeper pool. We still used it however and was great to have this available.

Convenient, clean, good facilities

Nothing

The proximity to the park and the water taxi were really nice. There is a nice pool and one water slide that were nice (we stayed after check out). There are good dining options in the hotel which is nice if you don't want to go to city walk.

The room was small for a family of 4, very basic shower and toilet. Beds were not very comfortable. We requested extra blanket and sheet and ended up not getting them.

That housekeeping AND maintenance knocked on our door at 8:25 wanting to get into the room . Wait till we check out for Pete’s sake

Excellent pool and gym facilities. Bar great too and the cafe superb. Water taxi ace and all staff very pleasant and helpful

Daily parking charges quite steep, but nothing we disliked.

We loved staying here. The employees were wonderful and the hotel smelled SO good and was clean. It was pricey, yes, but the convenience that you get is worth it. I would love to go back someday.

I liked everything about the property. I will come again.

There was nothing I didn’t like.

Property had great rooms and clean sheets. Bathroom was clean. I loved the water taxi. The parks were close and the pool was great. Had everything you need on the property. Employees were great and inviting. Restaurant was nice. Easy to navigate the resort.

I’d say the high prices and higher tips were a little bit surprising but the experience is worth it.

Great access.to.parks, friendly staff and relaxing

The room was pretty and spacious. I got in late and was glad there was 24/7 room service. The staff were helpful and happy to greet us. I liked the couch in the living room area. The food was good and the kids enjoyed the cheese pizza. Nice walk through bathroom was fun to see.

Couldn't find a lock on the sliding bathroom door.

A lovely resort with a Holiday vibe and fantastically located

The ‘grab and go’ concept was great especially when trying to get to the parks early

Everything especially the boat into the parks

Lovely staff! Housekeeping, front desk, bell services, food service, boat drivers and everyone we interacted with was great! Awesome pool! Had a water slide and both shallow and deeper areas. Lots of umbrellas and sun loungers. A DJ on the weekend afternoon we were there. Loved the boat service to the theme parks. Nice waterfalls and trees and scenery around the property. Food was very good though pricey. Super comfy beds. Rooms and facilities very clean. Family friendly hotel at a much more palatable price point than its deluxe neighbors.

A bit of a walk to the parks, but not that bad. Also the walking path has greenery and is clearly marked. I found the boat to be more efficient. Hotel room size is pretty standard and can be small for a family of four.

We liked the pool and the service. Wish you could have guest slippers in the room for guests to use.

Room service wait time was 1 hour for dinner.

What a fantastic hotel. Loved all of it, the staff, the amenities, everything.

Nothing.

Location was great. Pool was great.

Bathrooms were a little dated. Walk-in showers would be much better than tubs with shower curtains. Could use more electrical outlets and USB outlets for electronics.

Location.

Rooms very narrow. Need better TP.

The location is perfect

Nothing

The location is perfect

Nothing

Sapphire Falls is an excellent resort. The rooms were very clean & comfortable. The grounds were very well kept & the pool area & pool bar was the highlight of our stay. Great food options on site & walkable distance to City Walk.

We loved everything about the property, but the service in the Strong Water Tavern could have been better.

The water taxi is the most convenient amenity in my view by far! Also having a Florida Resident Discount as well as the park tickets included with our room stay was the best way to go! Room service and the food and staff were all incredible ! Any wish was granted. The Luau next door was an added treat. We will definately be back to stay again!

Great rooms and fantastic facilities

There was nothing I didn’t like

Everything

We asked for duvets but they kept on sending us blankets so we never ended up with duvets.

Absolutely beautiful property with wonderful amenities. I was weary on the timing around the boat transportation, but I was happily proven wrong. It was consistently efficient and I never waited more than 10 minutes.

Location was unreal for Universal theme parks Unreal!!! Can’t get any better imho

Having to pay to watch a movie considering we were staying in a Universal hotel. Should be streamed for free

Great location and spacious rooms. Very helpful staff.

The price charged by Booking.com turned out to be unfair and excessive.

We come back to Sapphire Falls a few times a year. I absolutely love it here. Great location and the staff is outstanding. We recommend Sapphire Falls to everyone

Everything was great. Thank you

I was given an early check in at noon because I ended up getting sick from one of the rides and it was very nice of them to do that.

The bathrooms could have been nicer.

water taxi to parks and POOl area

Location, convenience to Universal Studios, Hotel was clean and has lots to offer

For the price we paid, it should have been comparable to the 4 other Loews premium hotels and used our room keys as a fast pass.

Great all round, excellent staff and very helpful, enjoyed our stay. Kids activities were great.

Swimming pool is slightly on the smaller side with only one slide but was still great to use.

Wonderful hotel, perfectly located close to the parks. We loved the little boats and really enjoyed the pool. The staff was polite and friendly, everything was clean and cozy. We’ll definitely be coming back again!

Location

Everything was easily accessible. It was CLEAN and the pool was super nice. Staff was very accommodating.

I can’t say there was anything I didn’t like.

The room was very comfortable. I was offered a room with a bath for my infant without me even having to ask. The characters in the lobby were awesome! They were so attentive and can’t thank them enough for how happy they made my 20 month old. The water taxi to the parks was a great perk! Overall a great hotel for families 😊

Unfortunately our bathroom socket wasn’t working and our room was located quite far from the lobby. The food could be improved but the coffees and cocktails were all great!

Very long wait times for room service

all

very positive expierience

Excellent

Luxury hotel, everything was clean and very well maintained. Great location, great pool and gym, water taxi or walking were both easy. A real holiday bubble. Fantastic

Eating options at the hotel were limited and pricey

Friendly, clean and every single encounter with staff was positive

Price for room service

It is always clean

This place has it all. Amazing facility, quick access the city walk and universal parks!

Close to Universal Studio

No Bathup

Entire facility is very nice!

Room was nice, location was perfect, I really liked the boat shuttle to Universal Studios.

Price was quite steep for the service we got. The food quality is average, with some places being actually below average and grossly overpriced.