Hotel The Alfond Inn, Orlando

Almost everything. The rooms were spacious and nicely decorated. The hotel is absolutely gorgeous and the location is ideal. The staff overall were very friendly.

The bathtub was quite slippery and the hair dryer was kind of useless. The staff at the bar area were very nice but changed every nite. The same with the staff at the front desk.

Location and comfort

Cell service spotty in one room

We had a fantastic time. We celebrated New Years Eve there... great time, food exceptional. Music made my dance, and he hates to dance.. Alfond is worth visiting while in the area! Walk around Winter Park to visit the shops.. I live in Orlando and would still stay overnight.....

Staff was not as informed as they should have about the event going on at their facility... but they always knew who to ask for answers a SUPER PLUS on the way they manage the Alfond!

We stayed overnight for a doctors appt. A pleasant surprise

Beautiful! The art & decor are amazing!

Nothing!

Breakfast was adequate. Staff were exceptionally friendly and helpful. Very happy with the pet friendly atmosphere.

Grab bars in the shower would have been helpful. The $50 per day pet charge seem a bit excessive.

The hotel is gorgeous. I loved all the art, the attention to detail, and flower arrangements. The rooms were excellent.

Front desk staff was a bit obtuse. Less accommodation than one may think in a hotel of this quality.

I didn't care for the pomegranates.

Cheeper coffee.

Beautiful hotel - refurbished to high standard Spacious rooms, comfortable beds , excellent shower , the art work around the hotel

Room got very warm and noisy air conditioning

I thought this was a lovely hotel with an extremely high level of décor. Situated a short walk from Park Avenue with some great shops and restaurants. I loved the modern bedrooms, public spaces and really appreciated the cool wall art. The swimming pool was a good size too. Unfortunately some of the staff in the bar and restaurant were unfriendly and at times rude. It was Christmas so maybe they just didn't want to be there! The hotel is a 9, the staff a 6 or 7.

The service wasn't great. some of the staff in the bar and restaurant seemed quite intolerant and showed little patience. They didn't seem to want to be there. Despite having booked 4 rooms for 7 people we couldn't get into breakfast unless we pre-booked! It was Xmas. But how ridiculous is that, hotels should always have room for staying guests over outside visitors? They said they were full. They weren't, you could see empty tables on each of the three mornings.... They were under-staffed! So we were pushed to the hotel bar, where the bar staff did not want o be servicing breakfast! Lots of muttering under their breath (rude!). The feeling was abrupt staff who didn't have time, both in the bar and in the restaurant. We decide not to eat breakfast on the third morning because of the poor attitude. I believe there is a general training need for better customer service.

Location and room size. Very convenient to Park Ave. Dog friendly. Nice pool.

Dogs barking next door every time we came or left our room. Resort fee. Cafe coffee was expensive and terrible.

It is a beautiful and well appointed hotel.

Clean room and friendly environment

All good

The bed was the most comfortable I have ever slept in.

N/a

Perfect location. Nice property. Very welcoming. Incredible art.

The aesthetic of the hotel and the room. Very classy and beautiful...my breath was taken away essentially! I would happily stay at The Alfond Inn again in the future. The lighting was beautiful and the door to the bathroom?? Listen! This place is unique!

That there was no breakfast included with the stay. However, it is a business-class hotel so that should have been expected.

The location is great because our son is at Rollins collge

It's quite costly, especially after you factor in the taxes and fees.

Great location. Great use of space.

Overpriced cafe for just coffe.

Beautifully appointed hotel in the best possible location in Winter Park

I absolutely love this hotel, staff and facilities are great. the art is wonderful and new refit is beautiful. I can’t wait to return to try the new spa and cafe. also the live music in the bar at the weekends is a nice touch.

nothing really. the old pool area could be revamped but everything in time. it’s such a great place to stay.

The property was immaculate! Rooms were spotless and very comfortable. Our check in person explained that all the rooms were redone! Very nice!

N/A

Breakfast was very good and location of hotel was fantastic, walking to Rollins College, and a beautiful pedestrian area with many shops, parks, lakes and restaurants.

Room decor was fresh and fun and property beautiful.

location, love the new fresh decor, friendly staff.

would love a kettle in the room to make tea and more tea bags.

Breakfast was not great. Came out not very hot, Needs improvement. Dinner was excellent

Breakfast needs improvement as above

Location

Beds and sheets very uncomfortable- shower was slippery

Everything!

Nothing.

Everyone was so friendly, and smiling all the time. The food was excellent, the accommodations also excellent. I love the way they decorated the lobby with some great art. Here’s the best part. The hotel is a non-profit. All the profits go to scholarships to Rollins College students, a small, local, liberal arts college. It felt good to be part of that process, knowing that my expenses at the hotel (which can compete with any others) goes to students trying to jump start their careers rather than give the money to some corporation.

It was all good.

beautiful, walkable too Town, the art was amazing.

na

Perfect location and very friendly and helpful staff. The art on the walls is beautiful. Hamilton’s has a great brunch.

While the housekeeping kept the rooms clean, the windows were really dirty (maybe due to construction dust). All 3 elevators broke ), but we had to wait at 11:15 pm until a service elevator was fixed so we could get to our room. my elderly mother in law can’t take stairs.

Beautiful location! Right next to the Rollins college campus. We loved the winter park area with all the restaurants and lovely shops around.

The WiFi in the hotel was terrible.

I can see why the facility is getting renovated. The rooms definitely need an update

the people who work at the hotel are incredibly kind and helpful

nothing

A wonderful dinner in the alcove veranda just out side the restaurant

On going construction is the only negative to this lovely established hotel

Perfect walkable location. Lovely public areas and nice rooms.

The gorgeous Alfond Inn is located close to the historic and and charming Park Avenue. The hotel is dog friendly and features lovely grounds for strolling, dining, cocktails, or walking dogs. There are exquisite and unique art installations throughout the hotel. The atrium is positively gorgeous - featuring a grand piano and prismatic art globes that cast brilliant colors throughout. There is a very good restaurant and bar within the hotel and room service is also an option. Meeting and confers rooms are also available. The valet staff is remarkable; the service and professionalism is top notch. The entire hotel staff is gracious and efficient. Snacks and beverages are available for purchase in the lobby. There is also an ATM if needed.

While the hotel is dog friendly, I do wish there were dog waste stations somewhere on the grounds. There aren’t any outdoor trash cans for disposal and I don’t want to bring the dog waste bag inside for disposal. When walking downtown this isn’t an issue, but for late night or early morning quick outings with a pet, it is a conundrum.

location great, beautifully decorated, staff exceptional, rooms clean, decorated well, beautiful room amenities, good entertainment in bar

I loved the art. the rooms were clean and comfortable and the location was great.

restaurant closed early

Location was great. The lobby and grounds of the hotel are beautiful. The staff was very accommodating. I liked the shampoo/conditioner in the bathroom and the fact that they weren't small containers creating more waste in our landfills...

Our room was ok. There really wasn't anything special about it. The bathroom was way outdated and blah... The bed was super comfortable with nice sheets and pillows... Too much money for an ok room. Big disappointment after the rest of the hotel being so stunning...

Everything about the Alfond whispers "quality." One of the nicest places I've ever stayed. I've been there at least annually since they opened, and they only get better.

There's nothing to improve upon. Total perfection.

the staff was awesome, especially EJ!!

Location, design and every was amazing

nada

We had an exceptional stay at the Alfond. We traveled with our daughters lacrosse team & families. We all decided to stay at the Alfond because of the location and access to activities (shopping, ice cream etc.) for the kids to do in our down time. We also traveled with our dogs which made us and them SOOOOO happy... We had them with us most of the day ad did not leave them unattended in the room - we will definitely stay there again..

It rained during our stay so kids could not swim - BUT wont hold the Alfond responsible LOL

Room was very nice. I was easily able to set thermostat for my personal & unusual warmer room temp. But the room was also quite dark. Having one seating area that could brighten up would help my older eyes.

Very nice facility and pool area. The location was great to walk to restaurants and bars in Winter Park’s Park Ave area. The staff was excellent and went above and beyond.

The room was clean and spacious with nice amenities but could use an updating, which appears to be in the works.

The staff were friendly and helpful, and the pool area was beautiful. We liked being able to walk to Park Avenue restaurants and shops. The room was nice and quiet. There were robes and an umbrella for our use, which were thoughtful touches.

I found the price of the hotel rather high, and the bed was a little too soft for my back. Emails from staff could be more timely and professional: I never heard back about my request to check in an hour early, and another message was just a simple sentence, like, "Our pool is open during renovation." It was missing politer things like "thank you for your message...best regards" which just take a second to write and present a more caring image. Everything else was nice.

Grateful for the lobby coffee Loved the pool

Loooove the food! Breakfast is delicious! Bar food great. Recommend the Waldorf salad. Staff is beyond courteous. Love the Alfond. I was there for the wedding of my grandson.

Nothing!

Everything!

Nothing

Hotel was upscale and in great location right off of Winter Park.

At time we went there was no room service, room cleaning unless asked or spa facilities