The Edge Hotel Washington Heights, New York

Room was large enough for two sisters to have our own space. The bathroom was immaculate! The view from our window was specatcular!

The staff were really friendly and helpful, and made our stay really wonderful. The room and bathroom were very clean and the room was very comfortable. The view from the bedroom window is great. We would happily stay again next time we visit New York.

There was no carpet the extra safety lock on the door and the space. The room was very clean and the staff was very helpful with getting something to eat

There was nothing not to like.

The property was very clean and fresh.

I liked everything

The staff are really nice, helpful and responsive. Dominic helped us a lot during check in.

everything was great

nothing i cant complain

What a pleasant suprise! I was having a course for 5-6 days in Columbia and stayed here. Location awesome, neighborhood safe. The room was so cosy and tidy and they thought of everything! It was so clean and the bed was amazing. But above all: the gentlemen in the lobby downstairs made my day everyday. So gentle, so nice, so hartwarming. Keep up the good work!

You should know that they do not offer breakfast. They have a sufficient lobby in the basement where you can warm up food or have your own breakfast! Bed was amazing, only the sheet was very loose, bit strange. But regarding this is the only complaint, I can def advise you to book here!

Clean & attractive & modern

Rooms is pretty small, but that’s NYC

We have stayed at the Edge Hotel many times in the past. As always the staff was very accommodating and friendly. And the rooms were very clean.

Please bring back the continental breakfast. This was available on our earlier stays and we missed it very much. This really could make the difference on future bookings.

Close to NY Presbyterian hospitals and Columbia medical facilities

Very clean and exceptional customer service.

No complaints

The location was perfect, within walking distance to the hospital. Staff was friendly and accommodating.

Room was kinda small.

too small for two adults for more than one night

Most everything. Room was smaller than we're used to but that's NYC. Rates were competitive, location was excellent - just minutes to walk to subway lines and amazing food (bagels, pizza, delis)! Front desk / security was excellent, very friendly and helpful.

Room doors close soundly - which is a good thing. We had a couple with 2 kids next door, the first night we were awoken several times by their door slamming closed. The next day I asked if they could not slam the door at night, they apologized and must have talked with the kids because no more loud bangs after that.

The rooms were very clean and the hotel itself was VERY clean even on the outside!! The location was perfect, due to me needing to walk to the Armory for an event to see my son in college. The only thing that was an issue was finding food, since I was alone, I did not feel safe to travel alone to find any. But the deil across the street had food there that I could eat. The most important issue that I was to mention is the staff member who works there Luis Gonzales, he went above and beyond to help me with a really bad situation. When a cab was called from me by this hotel and I was being driven to the airport and mid-way to the destination I was being put out of the cab due to not having cash!! I was super scared and I was able to beg the driver to take me back to the hotel and he did Luis was there to help me get other travel arrangements to the airport, long story short Luis then had a staff member call me that night to make sure that I arrived home back to Georgia!!!

The taxi service was the worst that I had experienced during my entire trip. I was told before traveling that New York people were rude and nasty to people, it was my first trip there and that taxi cab driver almost made me not want to come back!! But Luis Gonzales was able to help me, so I felt a little better. I will never forget this incident ever.

clean

Property was very clean and tidy, small rooms but well set up to fit everything you needed Comfortable bed

Clean, convenient location to Columbia medical and NY Presbyterian hospitals

The property was great value for money, clean and staff were so friendly. Location was great for travelling backwards and forward around Manhattan, although you need to know what subway to get.

Nothing bad to say

Nice staff, clean room, great view towards Manhatten

The beds were a little small. There is not much space to put your clothes out of the suitcases.

Great location

Hotel is very quiet, the staff is super friendly and helpful, it's a bit far away from downtown Manhattan but very well connected with express subway, convenient to have the deli at the corner. Gym and lounge room with microwave was very convenient, views from our room of Manhattan in the far distance was beautiful, room small but clean, good beds, good size modern bathroom

I wished the room was a bit bigger, with three people we were a bit on top of each other. I missed a little fridge

I liked the fact that there was maid service daily. A number of hotels don't do that. They say, let us know if you need fresh towels, etc. But the Edge offered full maid service.

The rooms are very small. The bathroom is modern and functional, but because of the small size, the door takes up needed space. The door only allows for one door to remain open. It would be better if both doors could remain open when using it.

Friendly staff and loctaion

No fridge inside the room.

Very close to the subway! Very clean and great, staff and apliances.

Nothing to declare. Ot does not come with a fridge however you can ask for one with the reception.

Proximity to event

Nothing

Close proximity to my job

Not much. Everything was pretty much convenient for the purpose of stay.

I liked that the room and hotel was clean. I liked the location for what I was in town for, I walked there. It also had a Starbucks, McDonald’s and Taco Bell close by. The employees sealed the deal. Everyone was exceptionally nice and welcoming! No favor turned down, no frowns. It was smiles across the board. They were fantastic.

The only thing I didn’t care for was it was smaller than what I’m used to. But I will take a smaller room that was clean AND has excellent employees. The front desk staff was too legit to quit. They were beyond excellent.

NA

Accessible shower (no threshold) had insufficient slope so water didn’t drain well but instead spread across floor.

If you need to go to Columbia Hospital, it’s really close!

The room was very small, which probably because it’s in NYC.

I was so pleasantly surprised by this hotel! The staff was wonderfully attentive and thoughtful, the rooms were clean and efficient, and the bed was so comfortable (I spelt great)! Great location, too! Very comfortable, great shower, especially coming in after a late fun night. Very relaxing and private.

I found it very conveniently located to Yankee Stadium, the Cloisters and many delicious restaurants.

The room was small; but, very clean.

Comfy and well decorated. Staff friendly.

Parking.

Convenient location to Nike Armory

No movies on tv

Great staff and management. Significantly helped in recovery of an item we left behind. Really nice place to stay - will definitely stay there again and recommend it to others.

Everything was wonderful. The staff was amazing. Luis, Dominic and Eric were very helpful, professional and very informative. We liked it so much we reserved it for Thanksgiving weekend. I would recommend this hotel to anyone. Loved it.

Nothing. We have traveled all around the world from Dubai to Korea and most states in the US and this by far was the best stay we ever had. Keep doing what you are doing.

Room was spacious by New York standards, really for any hotel room it was good. Bathroom was nice. We had a room with a city view which was nice. Made use of the conference room for some work and meals.

Super helpful and friendly staff. Very, very clean rooms and direct subway access

N/A

Location

Staff is very friendly and helpful. Small store in lobby for quick breakfast or snacks, free coffee. Well located near hospital and subway. Rooms spotless.

Standard rooms are a little small but we’ll designed with places to put your stuff.

Comfortable room, good service from staff and nice and quiet.

The facility, staff and location was absolutely perfect.

The staff alone was amazing!

My trip felt short.

room is clean. Staff are nice. Gym is good. Location is good.

the pricing

location--staff

size of room

subway very close and easy to get everywhere. staff especially Dominic were amazing!

location

no microwave in room

Luís was very welcoming, helpful, and thorough with checking us in. We loved the view, the location was great for where we needed.to be and close to the metro station so we could get anywhere else in the city. The bed was very comfortable, and the room had a Keurig which is awesome for people who need coffee before seeing other people. We will definitely stay here again on our next visit!

The friendly and helpful staff.

The doors to the bathroom are a little awkward. The How to turn on and off lighting is hard to figure out at first.

Nice, clean rooms

Continental breakfast would have been nice