11 Howard Hotel, New York

The location

The rooms are by far overpriced and not worth the money. Also breakfast area and general set up is not really appealing. The photos and the pictures are better than the hotel. Windows are not able to be opened at all. Feels like prison.

The location is great for shopping + trendy restaurants

We stayed at 11 Howard for 7 nights. The price point is excessive for the standard and size of the rooms. We were on our honeymoon , and requested an upgrade, which they rejected. Beware of booking the queen room which is 18 square metres - it is tiny , we could barely move with our suitcases open (we had 3 suitcases which we opened in dead spaces like the desk and under the window). The staff are friendly enough, with the exception of a few who were unfriendly at times. For example, we asked if we could “take an umbrella” because it was raining outside, the guy at the front desk responded rudely - “ah you can’t take it, you can borrow it.” I found this to be unnecessarily rude and lacking hospitality. The unwelcoming attitude (at times) together with the size of the rooms - I would reconsider staying here and research other hotels with larger rooms for the same price point in soho. I wouldn’t stay here again.

Location. Everything else is not worth the price.

Everything except for the location

Good location. Walking distance to China town and SoHo shopping also Canal train station

Staff didn’t help with luggage when we checked in and checked out. Cleaning staff keeps knocking on the door at 8-9Am everyday for clean up while we are getting ready to go out. Room is very small and we keep tripping on the angle edge of the bed with our legs.

Mood and vibe, the location, style

the room conditions

very clean. the location is super convenient.

there is no way to open the window, at all. so, even if the weather is fine outside, air conditioning is all you have. sadly, at night sometimes there was not enough fresh air, because the room is super compact. and this also means that you will return to the room only to take a shower and go to bed.

It was a nice building, interior was very modern and clean. Location is great if you want a lot of shopping and eating out in nearby neighborhoods.

I had to wait more than 30 minutes for breakfast and decided to go to a cafe outside. Need to improve breakfast in hotel - seemed to lack staff.

Beautiful property in an excellent location. Room was super clean & fresh. Staff were friendly & helpful. Restaurant/Bar was superb. Loved everything about our stay here & would absolutely recommend this hotel.

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Friendly and helpful staff

Thought the Hotel had a great vibe. It was a great location near to the subway and excellent shopping.

The room was quite small but that is typical of Manhattan. There were not enough plugs in the room.

location and staff were amazing

the size of the room was minsters and the view for the price was not good.

I like the location a lot! rooms are comfortable and the staff is very helpful

it can be very noisy if there is construction near by

good location and room was clean

noise from next room

great location

the rooms were very small for 2+ people

Front desk were great and helped us get an early room after a long flight.

Room was dated and didn't feel fully clean.

location

the bedroom was too small

the staff was so accommodating and kind

Minimalistic Scandinavian decor. Very clean .

Very small room . We don’t care attitude by staff

I liked the service, room, location, bed, and pillows. The decor was perfect--could use a coffee machine :)

An on site gym and this hotel would be perfect.

love the location and very accessible to all the shops and restaurants we frequent…great for couples looking for an escape

sometimes they can put you in a tiny room

very good location

beautiful hotel and beautiful bar. clean and good value for the money

staff is poor and not well trained

Location and staff are fantastic.

Was a party in a room next door to us on one night which was really loud and kept us awake. We should have called reception and I’m sure they would have sorted it. Need to sort the pillows out - they’re not good - flat as pancakes.

good location, comfortable bed

small room

Helpful and friendly staff. Great location.

very handsome lobby

People who worked at the front desk were jerks, very rude, unhelpful, and unfriendly. The parking sucked, garage recommended to us gave us no discount with validating, $100 bucks to park overnight.

location, roomy, practical

The bed is a small king and VERY uncomfortable. Housekeeping didn’t do a great job at cleaning the room.

Boutique hotel and location

Being just above the nightclub. Noisy at night.

Bathrooms were nice and modern, as were the rooms. IPad in each room which could be used to order room service and other services/information could also be found on there too. Bed was a good size and it was comfortable. Great mini bar with a large selection of refreshments and also items such as power adapter and portable charger. We had a nice view of Canal street, although a bit noisy with police sirens/horns but that is to be expected in NYC!

No breakfast option at the hotel, only tea and coffee. Corridors were very dark, so Lucy so that it was actually difficult to see. Air conditioning is quite loud and when it turns on/off automatically to maintain a constant temperature, it makes a clicking sound which actually sounds like someone is using a key card on the door so it made us jump a few times thinking someone would walk in to the room. Lots of dust built up behind the bedside tables so when you plugged chargers in, there was dust everywhere. Only 6 hangers in the wardrobe and no drawers in the room to store clothes etc, there is one shelf at the top of the wardrobe but it is very high and not very practical.

conveniently located, comfortable, nice bath soaps.

very expensive for what you get, it really is another hotel room.

Modern, well designed, clean, comfortable and ideally located in soho (but without the night life noise). That said, more memorable than any of those aspects were the staff. Across the board, in all service functions, the team were absolutely lovely. For what can be a thankless job, 11 Howard’s team seemed genuinely happy, which I hope translates to well paid and cared for by their employer. A rare quality in hospitality, and one that makes me committed to return again. Thank you for having me.

overall feel

a little expensive

great location. good room

Cool hotel, great bed, rooms are mew and clean

thin walls and we hear noise from ohter rooms

coffee bar in morning did not offer non dairy milk but could provide for $5.00!! Need to rethink this. All places I have stayed have had at least one alternative and without the hearty cost.

There is no restaurant with breakfast on prem

The lamps by the beds were too far out and we banged our heads multiple times The space is cramped

beautiful building, great staff and excellent coffee on tap

room was small/tight. view was over a roof and alley and the gym was closed

good bed. quiet. good staff. Higher Dose is really great. sheets and bathroom (tub) are great. Room service not perfect, but nonetheless as a female business traveller I feel safe. free coffee and tea in the morning is great.

Location was exceptional. It sits in the middle of soho, chinatown and little italy. Lots of dining options

Staff could have been more helpful. We left our phone charger in the room and we insisted that it was there. Eventually after a few phone calls, they finally found it.

Location was perfect. It’s a block away from Chinatown, Little italy and SOHO. It’s got everything

I bumped my shin on the bed a few times.

nice and modern hotel beautiful rooms

halls are too dark breakfast not included public areas are small

The staff was responsive to my needs and the room service was quick. The room was comfortable

At first they put me in the top floor. It had a nice view, but there was a buzz from the AC system, but they moved me quickly. Another thing was I thought I was getting a room with a counter in the bathroom, but my room only had a sink and toilet. I thought the advertising was a little false

Beds very comfortable. Good location for downtown with nice restaurants nearby. The Blond bar was fun if you’re looking for late night party vibe close by

No storage space and only 5 hangers in the 1 tiny closet - was space to add additional storage Rooms and hallways too dark Staff seem quite disinterested, if you’re looking for input on your trip this isn’t the hotel for you Would be good to have dressing gowns/slippers

Very comfortable beds and bedding, quiet street location, very nice staff.

Having a hold of $150/day on my credit card for incidentals from the minibar. Room did include up to $10 a day in mini bar use. However, lack of staff meant the bar was never restocked with the one bottle of water that we used. We were there 5 days.

Good location. Liked the ambience of the hotel and room. Enjoyed the drinks, food, decor, and vibe of the Blond. Having the Library lounge was also a nice amenity.

Expect NYC hotel rooms to be small, but could have used a little more space for a double. The room also could have used a coat of paint, but overall, fairly clean and updated/modern bathroom a plus.

Great neighborhood to enjoy the City's best food & shopping

The rooms were very small, and the hallways really dark--but it fit the vibe.

quiet, great bedding/comfortable

minimal amenities, poor wifi

location & practicality

room a bit small