1 Hotel Brooklyn Bridge, New York

LOVE MARTO, DIEGO, CLAIRE, JAMES, JOSI ETC !!!! By far the best hotel in nyc in all ways.

We initially visited this hotel just to have lunch, but we were so enchanted by the ambiance and service that we decided to book a room spontaneously. The staff was incredibly welcoming and accommodating, allowing us to check in early since we were already on the premises. The room itself was a haven of comfort, boasting a stunning view that captivated us completely. However, it was the pool area that truly took our breath away. The views from the pool were simply incredible, complemented by pleasantly warm water that made our stay feel like a slice of paradise. Everything was perfect, and we are already looking forward to our next visit!

Nothing.

The location in combination with the view from the rooftop pool and bar is excellent.

The kids didn’t like that they had to leave the pool at 6pm.

Location & rooftop & resto’s

Room was not cleaned & sheets difficult to make up your bed yourself. Asked 4 times for new towels … in the end they came.

Best location ever

Amenities, lobby, location, smell of interiors, staff

Cupboards, bad quality, no space, too small, no practical… Mattress bad quality, so tiny, not a good one, shampoo, soap, poor quality,

Perfect location

Beautiful and stunning location best views on manhattan ever had

Nothing everything was perfect

1 Hotel was really excellent in terms of location and the whole experience. Definitely will return or recommend friends to the property.

Location views staff are tremendous views!

The pool on roof is way small

Immaculate & amazingly comfortable room, epic views from the doorstop & rooftop. Great location.

Thermostat wasn’t working in my room and I had to move, but staff were happy to assist and even waived the ‘destination fee’ at the end of my stay due to the inconvenience caused which I appreciated.

Customer service was excellent

Rooftop Bar reservation

Location, view

Bathroom design

The room was perfect -spotlessly clean with an amazing view of the bridge . Hotel staff were exceptional. We tried all the restaurants and longes - food was great

Friendly, helpful staff! Will always go the extra mile, and nothing is an extra effort for them. They went out of their way to make our stay unbelievable! The position of the hotel is fabulous with an unbelievable view of the Brooklyn Bridge. My partner forgot her purse one evening at the roof top. We got it back a couple of days later (Was handed in by the staff on duty) without a penny missing) and there was quite a bit of cash in the purse! Thumbs up to the staff from 1 Hotel Brooklyn!!!! They certainly ensure once stay is way above the expected!

Nothing

It was great location … our son lives a few streets away .. perfect place .. wonderful staff also!

My hallway /room smelled like a grill from restaurant….

Beautiful location.

The restroom and bathroom is very open. I don’t like it. I was calling reception 2 hours to bring in our room some plates and glasses, and nobody came. I was disappointed about the service. Some units in the room like mirrors was dirty. looks very old. Room was very small for this price, and for a hotel 5 stars. I think, Next time I will choose another hotel to stay in NY. Only the rooftop was very nice, at 10nd floor.

One hotel Is wonderful truly a green hotel

restaurants, view, staff, location, cool design

bathroom isn’t private

The staff was super friendly and overall so accommodating. The service was top notch. Had an amazing experience staying at the hotel. Will definitely be returning. The view was breathtaking from my hotel room.

Cozy rooms, eco friendly facilities, safe location with stunning views of the Brooklyn bridge.

Great location, beautiful installations and comfortable room. They provide good amenities, all nature-friendly.

I was expecting more for the price you pay - also, you get to pay an extra 50 dollars a day amenities at the end of your stay which is not published on booking. The hotel staff was not really friendly on check in. Rooftop area was closed for renovations, which apparently is one of the best areas of the hotel. There was a lot of noise due to these renovations and also construction besides the hotel. We paid for the room with the Brooklyn Bridge view and ended up getting one with the Liberty Statue view, which was not bad - the staff explained to us that due to construction this view would be better than the bridge (which was nice of him), I just think they should tell you this at the time you book the room.

Amazing view, Good Location, tasty Breakfast

Nothing

Location is lovely, cleanliness is very good, room is a little bit small but good for 2, elevators work well and fast.

Room windows are not good as it's not closing well and sounds coming inside and either cold weather. I asked 4 times to provide extra pillows and finally they could provide but not as I wish, they need to provide hard pillows as well, when we asked receptiom+room service, they don't either know what Im asking for.

Staff are amazing and attentive at all levels. Perfect.

Shower/bath combo in an upgraded suite was disappointing. Cramped shower/bath combo, and confusing controls for different valves and temperatures, made shower/bath time unenjoyable.

Many would say the view as first response but for me it was the staff. Friendly, helpful and happy - this was the first thing I noticed and helped me relax into the surrounds.

The roof top was closed - understandably the pool and bar as it was December, but went to have an evening stroll before heading out and it was locked by 7pm. Possibly a safety reason or similar but no info on door so not sure. Daylight hours was able to go outside and enjoy my coffee

Absolutely loved this hotel. The views from our room and the roof deck, the location, the design of the hotel, and the service were all fantastic. We would absolutely stay there again.

The hotel is a little expensive, but there's just not much that we didn't like. We enjoyed our trip tremendously.

Greenery, comfie, great mattress covers

Oversold on view, street view from our room and street noise. Eight nights… Rooftop was sort of hidden. Not really useable.

🤙🏽

Breakfast was great. Service was great.

View was hyped up on the website to include Brooklyn Bridge. We had a distant view of the river.

The roof! What a view!

The noise. The music after 6:30pm makes it impossible to hear. The coffee shop is terrible. Rather, the staff is untrained and not really into their jobs. Big contrast with the hotel staff.

Great location. Amazing City views. Shame we had to endure the storm of the century!!!

Our bathroom and hall way was very dark. Difficult finding things in your cases and getting dressed!

Great views and good walking opportunities

Nothing

Rooms were small and the bathroom setup was odd for a family.

Fantastic place .. loved every minute . Very high standard as far as hotels in America are concerned . Better than any hotels I have ever stayed in and that includes a few in Manhattan with a high profile and prices to match . Keep doing what you are doing guys .. the girls in the coffee shop could be friendlier and listen to the orders - I won’t hold it against them however . I will be back .

As previously mentioned .. the coffee shop was a disaster for me .. perhaps me English accent threw them , on four occasions, ordered my coffee .. four times it wasn’t what I ordered.

Calm and peaceful ambience with beautiful plants and greenery . Exceptionally helpful, lovely staff. Good food in restaurant

Design of bathroom meant light penetrated the room if other person was sleeping

I love the design of the rooms and the hotel itself. But mostly the staff was excellent across the board. Kind, friendly, attentive and so helpful. That is the BEST asset of your amazing hotel!

the addition of room service

The view was amazing and the rooftop bar was a lot of fun

I loved everything about this place. There was nothing we didnt like

The view from the room was amazing! floor to ceiling window of the Brooklyn Bridge and Manhattan skyline, it was so good we kept the curtains open at night! OK this hotel is very modern, weird and quirky colours and textures throughout the room but the room was large enough and the layout was excellent. The shower pressure was excellent and loads of sockets for our gadgets. The atmosphere in the lobby was very casual, staff are not dressed in a uniform which actually added to the quirkiness of the hotel. It could not be closer to the buzz of DUMBO pier to commute by ferry over to Manhattan.

It is New York so prices are steep, the rooftop bar was lovely but the cost of drinks was very steep but it didn't seem to deter customers as it was very busy with lack of seating.

Great facilities, clean and tidy and great location Stylish hotel with great views of city

They charge €46 dollars a day amenities charge at the end of your stay which is not published on booking or arrival at the hotel which is very poor and distasteful. Pretty much all of the things within the amenities charge are things you expect to be covered in the expensive cost of the room or things you don’t use anyway Staff in the restaurant were poor, didn’t acknowledge us for at least 15 minutes on arrival and then spent most their time chatting to other staff rather than focusing on their customers

Amazing staff and superb location

Overall a splendid place to stay! Staff was top drawer, and the Location superb. We would happily stay there again.

Bar was horribly limited in beer selection, none at a couple of times. Nothing major, just a minor annoyance. Finally, rooftop bar is lovely, but very difficult to get a table, again beer selection was lamentable.

Location is the best I have experienced after many years of travel. Brooklyn has had a new facelift with a ferry service to match. Local food stalls were way above expectations get a full breakfast for 18$ ignore breakfast at hotel for 50$.

Elevator keys were not working, many guests complained. Expensive for food and drinks, we had ou food and drinks at various places in the city, the ferry across is very cheap.

The location is spectacular!

The rooms could have more places to sit things.

Room was good - small but on expectation as that's in the description so no cpmplaints. Room amenities fine. Views are the hotel's USP IF you can get to enjoy them, which isn't necessarily the case if you are a paying guest. Location is excellent and the area is hip and cool AND has a Soho House (Dumbo House) 600 metres away which is exceptional. The restaurant (Osprey) is great as is the cafe/breakfast place. Charming girl on reception - consistently charming - which was nice.

For the money it's a tad style over substance - they get wrong what Soho House (and they ARE trying to replicate the vibe) get so right. As with so many places in NYC the pool area and outdoor rooftop terrace and restaurant spaces are the main money spinners for them (all views based which are stunning), and so they are open to the public and it's a total bunfight to get space (we couldn't despite trying to reserve 7 months prior to arriving). The pool area at the weekend was simply laughable - sardines would have jumped out of the tin. We decamped to Soho House down the road which was bliss - which I realise not everyone can do. In truth it smacked a bit of a private equity backed model that milks its assets at the paying guests expense. I would however add, as is so often the case, that the staff - the soldiers on the ground - were really good. So management - STOP opening it all up to the public - keep it for guests and give them room to breathe. They are paying handsomely at over £1000 per night.

Great facilities and location/view

hotel facilities room size for NY the bed and bedlinen

nothing particular

Amenities, accommodations, location. Pool was amazing and rooftop view

The hotel was loud at night. The rooms are very thin so we heard everything from our neighbor's room, their music woke us up in the middle of the night.

The property is gorgeous with breathtaking views and lush greenery.

Great view, best hotel pool in nyc and nice fresh rooms.

The check in process was a little slow.