Hotel Ritz-Carlton, New Orleans

Property very elegant and pleasant

The it self was ok

That you have to pay for parking no matter if you’re staying there . And parking was expensive

We loved everything about this hotel and we will definitely be staying again 🥰

We loved the study room, and going to the Davenport, they are a great band! Also the courtyard was amazing to rest in.

We tried to get dessert at the bistro but they would only seat you if you were ordering dinner. I would understand if they were full but it was late and maybe half full.

Restaurantes and public areas too cold

I loved the overall cleanliness and ambiance of the hotel. The staff was super accommodating. The younger door man with the glasses was really helpful and nice. The beignets in the lobby were also amazing. The bartenders Brittney and the man that works with her were super knowledgeable about the cocktails and local cuisine.

I was very upset that the pool was closed TFN and it wasn't mentioned on the website. I really wanted to swim and that would have changed my mind about booking my stay there. I wish I was notified in advance. I also didn't like the fact that my welcome card in my room was addressed to someone else.

Everything

great location staff friendly room was beautifully decorated and clean

parking wasn’t free, breakfast buffet was pricey

wonderful staff

nothing

Excellent service and attention to detail. very clean and comfortable room

amazing location, great service

it’s my favorite no better smell

We enjoyed The breakfast buffet variety which included a touch of the local flair. Wait staff were very helpful and attentive.

The check in process. Apparently even though we had a consecutive weeks stay, we had to run our credit card (4) times as it was set up as 4 separate reservations. I’m fact, my credit card was put on hold assuming it was an unauthorized transaction. being done at the same property Despite that, it is an excellent place to stay at and strategically located to shopping and eateries.

Beautiful in every aspect.

Nothing.

nice location and two blocks to Bourbon Street and the French Quarter. An easy 6 min walk to the Super Dome

nothing. everything was perfect. We never waited more than 30 seconds for an elevator.

Club facilities

Lovely hotel in a central location. Club lounge benefits and staff are outstanding

Rooms are looking tired and hard to keep clean

The atmosphere and facilities are beautiful! And the hospitality was exemplary! We felt very spoiled! The Christmas decorations were phenomenal!!

Everything. I never stayed at the Ritz-Carlton before and it went beyond what I expected for any hotel.

Pool was a little small but still very nice and it also had a whirlpool .

the property and the room looked amazing and was super clean

the only small thing was the pull out couch in the room was a little tough to get out and the mattress was a little thin.

Excellent club room amenities

Room was small with support beam blocking TV view

I didn’t try bfast

I dislike walking with regular clothes and changed at the jacuzzi Also a long walk

Good afternoon 😎🍾

N/a

I liked the area and the staff

The refrigerator was broken but quickly replaced with another one and there was a lot of hair in the shower (ugh) but someone came and cleaned it up.

parking deck and valet was amazing. New Orleans is not an easy city to travel and leave your car without worry about parking. front desk is super friendly and helpful. no nonsense and ready to help in any way possible. rooms were very clean as well.