Hyatt Place Downtown, Nashville

Location, felt safe walking to and from Downtown, price, quality and staff

The pool. Loud echoing, wished it at least had a patio to go outdoors next to it.

Loved the breakfast and view

N/A

The service, cleanliness and convenience were great.

The pool was INDOOR!!!! BAD for 95 degree weather but good for winter!! No complimentary water bottles in the rooms.

Location was great. They had live music in the lobby/bar area in the evening. Room was large and beds were nice.

The room was humid, even with the AC on. It seemed the AC was working, but not fully. So sheets felt damp when lying down. Parking is a bit pricey, but it is downtown Nashville.

Location is awesome. So close to all the downtown attractions and Broadway. They allowed me to check in a little early and check out a little late. I left some things in the room after checkout and they were able to hold them safely at front desk for me until I could return to get it.

The breakfast ended too early at 9:30, after enjoying music city all night, should have breakfast available until 10-10:30. There needs to be a makeup mirror in the bathroom. The vanity is wide, and makeup application is hard from that distance from the mirror.

Location and the beds were so comfy

Breakfast was great and the location was spot on to main attractions.

We agreed to pay cash for the hotel on check in also on other occasions which I was told no when you check out it will be ok. On checking out I was told no. After a little we then agreed that cash will be ok. So no communication on the desk between each other .

It was so nice and clean. It was so close to downtown and everything that we needed to get to. The breakfast was great really loved all the choices. The front desk staff was absolutely excellent, so nice and cheerful. The valet person, Scott was such a pleasant person to talk with when we were leaving. He made sure to ask how our stay was and if we enjoyed our stay, very nice and I could tell he really cared about how we felt. I will definitely stay again in the future!!

Good location, staff was fantastic especially Logan who helped find a spot for my sprinter RB

Nothing glaring

Location

Price

Location was great for getting to Nissan Stadium. It was an easy walk to this location. Had a few restaurant choices on the way. Parking was a little tight, if you have a large vehicle. Glad there was on site parking.

The common areas of the hotel are not air-conditioned. It was a little warm and humid when you stepped outside your room. Other than that it was a great stay.

It was in walking distance to Broadway. The beds were comfortable and the room was clean. They provided everything you needed in the bathroom.

You did have to pay additional for parking on top of the hotel room however they did have onsite parking.

Great location!

The staff was the absolute best. The room was clean and comfortable. The location was absolutely perfect.

Nothing at all. My stay was amazing!

location is brilliant for downtown nashville

nothing

The amenities were nice. The proximity to downtown was the number one reason for booking. Onsite parking was the second reason for booking.

Our floor has an unpleasant smell. Not unbearable, but the carpet in the hallway smelled terrible as if it needed to be cleaned or replaced.

Excellent location downtown

Too few luggage carts had to haul luggage from parking garage to room without one, staff also wasn't super responsive when asking if they could get us a luggage cart.

Great location. So close to Ascend Ampitheater. We were in town to see a concert there and loved how easy it was to walk to the venue. Spacious room with seating area and refrigerator. In addition to the hotel's full bar and snack/drink area, a liquor store and Dollar General were practically next door on the next block, which was very convenient as well. Broadway, 2nd Ave, Bridgestone Arena, and so many other attractions were within close walking distance.

Clean rooms, friendly staff, great location!

Pay to park in their parking garage $52 per night.

Staff are very friendly and accommodating. Hotel very close to shops, restaurants and river. Beds are comfortable.

No microwave in the room.

Clean and comfortable

Parking is pricy

Super close to Broadway, 5 minute walk!

It’s expensive

Great location to Broadway and the bars.

Breakfast was great

Parking cost too high

Pool was cold

I loved the hotel and the location

I didn't like that we were lied to about how much Valet parking was and the lack of knowledge about it. Also I used a credit card to hold the room and the used my bank account without telling me they were using that instead.

Very friendly staff. Great location with live music in the lobby.

Good location close to Broadway and shops, with efficient lifts, friendly staff, and a nice, clean room

There should be a more formal system for handling package deliveries — I lost an entire parcel that Amazon shows as delivered, but it was never found between the hotel’s deliveries.

Right in the smiddle of the action. Lots of restaurants nearby. Only a few blocks from Broadway where all the music venues are. Breakfast room was very spacious and they had two stations for food which moved people through quixkly. Staff was exceptional and calm while dealing with a new check-in system. They were diligent and patient. They managed a lot of people checking in at the same time with kindness and professionalism.

I can't complain. It was a great experience.

Location was quite accessible to the venues we were visiting.

The front door or valet people were not friendly. Everyone else was great.

How close you can walk to almost everything.

The toilet running off & on. It needs a new seal.

Very convenient to activities

Walking

The Service Team was friendly, flexible and helpfull. Especially the collaboration with Team lead Mrs Courtney was amazing! Thanks for great 5 days stay in Nashville 🙏

Location was ideal, the staff was amazing

Parking fees

convenience was great, hotel and staff were excellent

didnt understand parking charges

Location was fantastic. Staff were brilliant and really clean

Couldn’t fault it

Good location Friendly staff

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Very clean and great location. Nice staff and very secure.

everything.. great areas for food(lots of choices), walking distance to Broadway for all the entertainment & fun. bed very comfortable..room view was good..complimentary brkfast was good(not a traditional bkfast)..bathroom nice & quiet area

there was only one complaint that we had!! the a/c cut-off at night & doesn't come bck on til bout 6am the next day..tried adjusting it but no go(guest should be able to adjust it)..some people body temperature r hot & not being able to adjust the air temperature wasn't gd...this were our only complaint & i give this hotel a 4- 🌟 rating in spike of the room air quality..

The pool

Nothing

The breakfast and location

The hours businesses opened up in the morning

Close to everything. Short walk to wherever you are trying to go. Clean and comfortable stay.

Staff was very friendly and helpful. Location was great! Hotel was clean and housekeeping was readily available for extra linens, towels, etc.

N/A

the location was close to the elevator as I had asked for. Also, the room was clean. I had the breakfast one morning, it was a typical continental breakfast. The bathroom was clean.

Great location. Staff was courteous and helpful. Breakfast was yummy.

One front desk person answered my call on the way there and was very rude when I tried to compare the cost of booking directly vs. booking through booking.com

The location was excellent for walking to the locations we were interested in.

The extra charges for an early check in when rooms are available. Along with charges for late check out, usually an extra hour or two.

Location excellent. Breakfast ok . room very good area very good right off the main street to all the bars about a 5 minute walk

Staff were super helpful, the complimentary breakfast was handy, and the location was close enough to and far enough away from Broadway.

Nothing

Breakfast was great. Location was perfect.

The friendliest and most attentive staff I have ever experienced! 10/10 recommend this location and will certainly be coming back!!