Hotel Trident Bandra Kurla, Mumbai

Staff are very humble,respectful towards the guests, ready to answer any queries, services are very good , breakfast was good

nothing as such

Great staff and food , special shout out to KK for his assistance, well done!

quiet. no shocks

no surpises. same old efficiency.

It’s in a central location and has all the good facilities inside - from the bar and spa to the pool area. Staff are also super friendly and helpful

BKC is a more business suited area

We absolutely loved our stay at Trident. The hotel is very well located and very central, making it easier to reach any point in the city. The staff is super friendly and extremely available and the facilities are great. Breakfast is particularly good, with a diversified offer and very good quality!

Simply the best service in India

The rate was a bit high

the breakfast was great - it had a huge number of options available to choose from. My room was very comfortable. it was spacious with more than enough cupboard space. A great working desk and lovely shower. I was upgraded and had my dinners at the private club, it normally serves as a started, but the food was enough to serve as dinner.

I loved everything.

Feels like my second home

Excellent hotel, very good service, very polite staff, always ready to help. Good breakfast and all very very clean. Will always choose this hotel to stay in Mumbai.

It’s a beautiful hotel well maintained

The rooms were quite small, and the price felt high compared to other nearby properties.

Wonderful hotel, everything was perfect, staff were courteous and attentive, food was excellent, chef prepared as required, I enjoyed a daily visit to the gym, our room was very comfortable with a daily visit from housekeeping. There’s also some very nice restaurants nearby.

The aircon in the 022 dining room could be a bit too cold at times.

Friendly staff

Excellent location with clean and well-maintained rooms. The staff is very cooperative and courteous. The food is fantastic, and the service overall is very good. Breakfast is elaborate with plenty of healthy options, though there can be a short wait for a table during peak hours. I stay at this hotel almost every month for business, and the consistency in service is commendable. A special mention to the Senior Manager, Mr. Shubham, for his cooperative and professional approach.

Nothing significant. Only a short wait for breakfast seating during peak hours, which is understandable given the popularity of the hotel.

The Trident Bandra Kurla truly sets a gold standard for hospitality. every detail reflected thoughtfulness, and care and exceptionally comfortable. The rooms were well maintained, the food was consistently outstanding, and the overall atmosphere felt both refined and welcoming. What truly elevates this hotel, however, is the people their warmth, professionalism, and genuine hospitality make the experience unforgettable. I would like to extend special appreciation to Sonal from Housekeeping, whose attention to detail and care were truly remarkable; Nubur, the Restaurant Manager, for ensuring an exceptional dining experience with impeccable service and warmth; and Sunaina at the Reception, whose professionalism, kindness, and efficiency set the tone for a perfect stay. They are outstanding ambassadors of the Trident brand, and their dedication genuinely made my visit memorable.

Honestly, there was nothing to dislike. The experience was seamless from start to finish, and every interaction exceeded expectations. Any small requests were handled promptly and graciously, leaving no room for improvement during my stay.

Breakfast was breath taking

Location in commercial areas

Very efficient and friendly staff. Location is right next to Jio Centre as well as shopping areas. Hotel is new thus clean and modern.

The shop could have more Indian touristy souvenirs stocks.

Everything was fab blast, room, check in , special thanks to Parth & Shubham who checked us in, staff overall was dam gd

Nothing

I love the fact that we were really early before the checking time as we had an early morning commitment, however, that got cancelled and we were stranded with no option, but to request for early check-in, we hadn’t slept all night, but the team was extremely cooperative and gave us a very early check-in, which was really amazing!!

I was there justfor a day, however, whatever I experienced was all very good.

The room as well as the breakfast was super!

Fabulous service there were some teething issues but taken care by KK. The manager floor manager very well thank you very much for everything. The staff was very supportive.

Needs upgrade in few rooms also some snagging in the rooms They look a bit old and Worn out The restaurant choice in food was very less compared to the kind of food that is available in the high-end hotels like this, especially in the breakfast very limited choice choices With the staff and the service in the restaurant is very prompt active and Hospitality is good

Amazing service !

The service In particular, I wanted to highlight how lovely Pankaj Yadav at the security desk is regardless of the time and the crowds of people he was consistently charming , smiling, supportive, quick and welcoming He is an asset to the Trident Mumbai The in room fining crew in particular rahul, who were amazing as well. I had the flu while I was there and they went out of their way to make sure that I had anything I needed from medication to an extra sweater to loads of ginger tea regardless of the time.

Slow check in and poor engagement from the front desk on requests; also the pricing on Booking.com was much higher than a direct reservation

EVERYTHING!!!! This hotel is faultless, the staff, the location, the food is top quality and the facilities are as good as anywhere i have stayed before. In England this hotel with these rooms and this level of service would be £500 a night. A special thanks to Nupur the restaurant manager for all her help.

Nothing.

Fantastic location! Multiple hotspots within walking distance. Superb service! I asked for some curd as I had indigestion and they brought a bowl to the room within five minutes!! Great view of the pool from our room! The food and the staff were also exceptional. Everyone greeted and welcomed us wherever we went on the premises.

Nothing!!

Everything

Nothing

Comfortable clean with great staff

Breakfast was excellent, the room was very comfortable and buffet dinner available. Staff extremely friendly professional and attentive.

The staff were very friendly and helpful especially as a solo traveller.

Beautiful property.. the front office staff were excellent! Greta location!

Lover everything!

During my stay, this hotel offered exactly what I was hoping for: peace, comfort, and excellent facilities in a spotless and well maintained environment. From the moment I arrived, everything felt calm, polished, and thoughtfully designed to make guests feel at ease. The facilities were genuinely impressive. The gym stood out in particular, with high quality treadmills that made training a pleasure rather than a compromise. The swimming pool was another highlight, perfect for both recovery and relaxation after a long day (after the TATA Mumbai Marathon). Breakfast deserves special mention. It was consistently excellent, clearly prepared with care and quality ingredients. I especially appreciated the proper protein options for a vegetarian, which made it easy to stay full and energized well into the day. It was the kind of breakfast that sets the tone for a great morning. What truly elevated the experience, however, was the staff. The service was exceptional throughout my stay. Everyone went out of their way to help, and no request ever felt like too much trouble. Their professionalism, warmth, and attention to detail made a noticeable difference and created a genuinely welcoming atmosphere. Overall, this hotel delivers on every level: comfort, facilities, service, and quality. I would not hesitate to return and would gladly recommend it to anyone looking for a peaceful, high standard stay.

Location was good

Rooms were not made for next day despite reminders. Food was super below quality served in the room. One of the lowest in terms of taste . Even basics like curd bowls and dal bowls and cutlery they forgot to bring both days . They need to really work hard on quality of food.

Exceptional and very luxury

Nothing

Location, the room is top notch, the food was very good and staff was excellent

Na

Every thing was superb

Great hotel in good location. close to airport I was particularly impressed with the delicious breakfast. My mom's dietary restriction was not a problem. They in fact had items readily available without having to special order.

Good ambience,comfortable rooms,good breakfast,very friendly and caring staff.Convenient location to try other good restaurants in the vicinity.One airport transfer.

Nil

This hotel met expectations. Great service and convenient location.

Very nice stay, service was excellent. Special thanks to Nishita (duty manager) and Ayub.

I would like to say that Trident Mumbai is one of the best hotels in the city. The service is excellent, the stay is very calm and comfortable, and the staff are outstanding. They offered very nice breakfast as well. Highly recommend it there’s no need to look elsewhere unless you specifically prefer staying near malls and crowded areas. I would also like to extend my sincere thanks to Nishtha Gandhi, the Duty Manager, for her time, exceptional help, and the dedication she showed during my stay.

Nothing

Everything 10/10. Superb staff from security to front desk to lounge to room service to restaurant.....Thank you team Trident Mumbai for serving us !

Not applicable

Location, hospitality, Room

Food choice was very limited

Beautiful hotel and rooms, just what you’d expect from a 5-star property.

Nothing much, just that the room could’ve been a little bigger.

Good quality service

Might be over priced food menu

Luxury and sttention

Not much to do in the area

First time using the Trident Group of Hotels n the experience exceeded my expectations. Despite using Booking.com, Avinash upgraded our room for us, at no cost. The personalised services, attention to detail, quality of food, attention from all staff is beyond amazing n I will return n highly recommend to friends n family.

N/A

Indian hospitality

The check in process took too long

location is key for us which we loved. breakfast selection was superb. they accomodated a late checkout request as we arrived very late due to flight delays.

Reception desk, during peak times can really take long

Overall property

Wait times

Its luxurious

When we ordered for food on table during breakfast some staff served us one of them came and said to get our own food. Found it rude if they could have served us the same and then said it politely would have helped!

The entire hotel

Nothing