Hotel Trident Bandra Kurla, Mumbai

The hospitality was undoubtedly great

Location Courteous staff Yummy bf

Some guests came in their pyjamas and felt that brings the standard of the hotel down

Services & breakfast

The staff were very helpful and polite, the hotel itself was beautiful and had all the amenities you would expect from a good 5 star hotel. The breakfast was great, the lunch thali was fantastic! Thanks

The prices for the spa treatments were quite exorbitant. As someone who lives in Norway, I am quite well versed with things being expensive. While the treatment was quite nice, and staff were very nice, the cost was too high in my opinion. Additionally, 2000-something for a Kingfisher ultra beer pint is ridiculous.

The staff

The breakfast must improve and the shower glass need to be looked at, it has got stains.

breakfast had good spread delicious great staff Room very clean spacious

Cleanliness

Little laid back service at 022

Excellent breakfast. Very polite service with staff and chefs. Had an amazing Italian meal at the restaurant too. Housekeeping was very good too. Check in process smooth and efficient.

Everything was good

Location for business and airport

The breakfast was excellent and all the rest of the facilities was amazing to

I was so grateful for Kritika from housekeeping to help me pack my clothes and get me ready to check out soon. Her assistance was invaluable and made the process so much smoother and faster. She truly went above and beyond in her job and I was truly amazed by her kindness and efficiency. Her help was greatly appreciated and made my stay even more enjoyable.

phones were not working in one of the rooms

The property, the restaurants, and the atmosphere was all very good.

Good spread, courteous staff remembers one's preferences

good location, professional service

Courteous attitude of the check in staff. They gave me an upgrade just to accommodate smoking room req, which is rare .

Beautiful property. Clean rooms. Really good breakfast spread. And extreamy helpful staff. Great location.

Food options at Maya restaurant were too less for dinner time.

Everything was very good

Cleanliness, quality of service, food options and quality, quality of linen, facilities provided in the room.....an absolutely mind blowing breakfast spread and experience!

Not applicable.

Very clean and food is exceptional

Nothing specific

Everything and everyone at trident was exceptional. Spent a night there and i can't think of anything negative but it was all about amazing service feedback . The rooms were great, very well kept, clean and very comfortable, the staff was amazing, made sure that our stay was extremely comfortable.

Everything was great

Loved the breakfast

Room view wasn’t great. I had requested a taxi pick up from the hotel. And it was 40mins late.

Breakfast amazing

Room smoke like cigarettes. Staff was very attentive to assist on changing our room

Excellent property

Excellent service & location

Not many options in room service menu

Room and bed was comfortable with a nice view

Location was a bit far away from average shops.

Friendly and helpful staff, a lot of amenities, location of the property, three restaurants and a good bar.

At Arival we were served by Bhavik whom we markabl

I cam think of anything

Lounge was good with long opening and closing timings

Very well located in BKC. Convenient if you are attending a trade show at JIO

Property is great. Location is excellent. Rooms are clean. Staff is helpful.

Breakfast spread was good. However, the standard and taste could have been better (Unfermented Vegetable Idli). Non property stuffed paratha.

Good

Room was clean, with comfortable bed and well equipped.

Lost one our bags. It was found evently

Service was exceptional! The staff were brilliant and caring and tried their best to make our stay comfortable. Wonderful breakfast!

Exceptional service and amazing staff. I had left back a charger and they reached out after check out and couriered it promptly to the requested address.

Breakfast can get really busy with waiting time. But the wait is worth it as the spread is wonderful.

Neet and clean Property with ideal location and very courteous staff!

The reception staff especially Prasanna are very good and fast. The people recieving at airport, the restaurants are all very courteous and professional

Excellent service

Staff was polite and courteous

Liked it all .

Trident reputation with exceptional staff across functions be it front desk, restaurants, fitness center and housekeeping. Staff are friendly and willing in serving guests. Food was very good especially Breakfast buffet spread had diverse selctions. New year party at 022 was outstanding with some unique items which we were able to taste for the first time. Swimming pool is good for laps. Here I want to specifically mention Mr. Subham duty manager at reception who helped us making our stay very comfortable. All in all it was a memorable stay.

Good venue, good rooms

Food is sub-standard

Breakfast was elaborate and grand. Amazing taste and chefs were very humble and expert in their work. Rooms were nice and cozy, had enough space for 2 ppl and the house keeping did an amazing job in maintaining the cleanliness and linen. Thankyou for the amazing stay and hospitality. Added plus was the free pick up-drop facility anywhere in BKC.

There was nothing to not like..

The staff is excellent

Very helpful

Security safety and service

Need to make bathrooms more child and senior citizen safe.. no sharp edges .. more support and anti skid flooring

A beautiful modern hotel with superb customer service.

Nothing

Good room facilities and food

The electric curtains were faulty and made lot of noise and it was sorted out only after a few calls. Also the lobby didn’t have enough seats to sit.

The staff were friendly and helpful. Very good gym Wonderful breakfasts included Great Italian restaurant in house.

It was all great

I was impressed by the warm and welcoming staff, particularly Uzma Ansari, who ensured our check-in process was seamless and hassle-free. She went above and beyond to decorate our room beautifully with balloons and provided a lovely bouquet and a cake. The buffet included a diverse selection of cuisines, all served with great attention to detail.

Everything was superb

I can't think of anything

The Room and Facilities

Terrible check in. My room wasn’t ready and it took half an hour to be allocated an acceptable room.

Breakfast great, staff really helpful and welcoming. Room was very good, location was good too.

There was no space to do yoga ina studio.