Hotel Trident Bandra Kurla, Mumbai

Breakfast spread was very nice and delicious. Suggest that some regular menu items should be changed on every two days. Ambience inside the restaurant is positive and good.

Yes

Location

Food was out of this world , staff are amazing and so attentive

Nothing

Friendly staff. Also, housekeeping services are excellent

Very crowded during breakfast time.

When you see one of the managers pickup plates and help with cleaning the tables for a quick turn around during heavy breakfast hours, it shows the culture and the passion you have towards customer service. Stayed here with family and could have not asked for a better and a more comfortable stay. Perfectly located hotel with easy connectivity to either side of Mumbai. Even though it was heavily crowded and busy the check in was smooth and all the way from check-in to check-out we were made feel special and well looked after. It’s the staff which makes the difference and especially when you have smiling faces all around to look after it makes a huge impact. We were lucky to get an upgrade (could not have asked for more!), the rooms are spacious and super comfortable (have everything that you need). Great view from the room. Rooms service was perfect and what topped it all was the way our special request was taken care of (Christmas decoration) by Deepa and her team….it was perfectly done.thank you! Also special mention to the entire house keeping team, they really do an amazing job with the daily cleanup and keeping the rooms so neat and clean. Breakfast spread is great and has a range of options available for your choice and taste, we really enjoyed our first meal of the day which have a perfect start to our day. Special mention to the extended arrangement the hotel had done to take care of the rush and ensure guest do not have to wait for long. This by far has become one of my favourite hotels not just in Mumbai but overall as well and while i am surely coming back, I would strongly suggest anyone looking around this area to pickup trident. As I mentioned…you guys really know it all to take care of the people (read guest) thank you and keep up the great job! One suggestion- it would be good if you can notify your guest about major events around the hotel esp the early morning ones on the weekend.

The staff are exceptional!

The rooms are showing wear and tear. The cleaning staff need to up their game. The glass wardrobe doors were spotty so was the glass barrier between the room and the washroom. The desk needed a proper dusting and carpet needed a wash

Room cleaning on the floor above our room was going on in the afternoon when we were resting

We had a wonderful stay. The staff were very courteous.

Excellent

The property was clean and well equipped

Not centrally located. It was very cold in the dining and bar areas

Location, very welcoming and friendly service, big rooms, nice food.

I think mattress could be more comfortable and there is poor sound insulation; you can hear a lot of noise from the neighboring rooms, which can prevent you from getting a good night's sleep.

The location, the professionalism, and how friendly and polite they are. I want to single out one staff member, Nupur. Although she is a hostess at the restaurant on the first floor, she went above and beyond her duties to help me with my sightseeing in the oldest part of Mumbai. For that I'm very thankful

BRILLIANT attention to detail, great place and fabulous experience

More than property itself, the service from the staff was outstanding. I had multiple issues during my stay, but the way they were resolved is what won me over. Amazing service from the hotel staff

There was mosquitoes in my room, and also found a hair in my food during lunch, however mistakes happen as we are humans, i cant complain about this because the way the staff behaved and resolved the issues once notified was commendable. So nothing really to complain about

Staff was very helpful

They shifted the breakfast to the banquet hall ...service was slow

Staffs were very understanding and caring

None

Just wow

Nothing

Staff coutesy

Food

Rooms, breakfast, service, pool

Location

They upgraded me, no charge.

The O22 Coffee Shop was an excellent place for all around cuisine in the buffet and the breakfast was great!

Room was very nice and spacious

Breakfast spread . Location. Staff

None

My present stay at Trident Bandra Kurla, Mumbai has been very pleasant and comfortable. The hotel maintains high standards of cleanliness, and the rooms are spacious, well-maintained, and relaxing. The staff is courteous, professional, and always ready to help, which makes the stay even more enjoyable. The location is very convenient, especially for business and travel within Mumbai. Overall, my experience has been excellent, and I would definitely recommend Trident Kurla Bandra to anyone looking for a comfortable and premium stay in Mumbai.

Everything Staff, food, comfort of rooms etc

Nothing

Nice clean hote, helpful staff

The rooms are modern, spacious, and quiet – perfect for business or relaxation. Dining is excellent, with a great variety, especially the breakfast spread. The ambience is chic, elegant, and peaceful, complemented by consistently attentive and exceptional service. Highly recommended.

Comfortable stay

NA

As usual a fantastic stay

Location Service

the service.

Nil

The variety

nothing

Locatio and breakfast

Limited space in the lobby

Wonderful rooms , facilites (mainly the gym)and most of all the staff. Parth from the concuerge, the perspn who took my in room dining orders (no odea what his name is) , reservation staff who were very helpful but i could not meet were all amazing.

Service quality food

Nothing it was all good

Food was awesome, i got my.breakfast in my room.

Everything the place , food location etc

Staff is amazing

A play area for kids is missing

The staff was very hospitable and went over and beyond to welcome us and make our stay comfortable

Nishtha Gandhi was very helpful and looked after the special requirement. Thank you!

Ambience and the courteous staff

Cleanliness, front of hotel Staff, food was exceptional.

Toothpaste in pouches!

Hospitable staff

Little busy

Very courteous staff, always willing to help and correct any issues. Complimentary laundry and local taxi service.

Breakfast and club lounge food choices limited and deteriorated since our last visit in 2016/2017. Wrongly advised of complimentary access to non alcoholic items from the minibar during check in and again when I re-inquired. At checkout, was advised only first use was free, although all charges were waived.

The room was very clean and spacious. The breakfast had a very good variety

nothing

EVERYTHING.....THE STAFF 20/10 . ROOMS 10/10. EVERYTHING IS JUST PERFECT. The staff makes sure u are comfortable.they would go out of the way to make the stay comfortable for u. Special shout out to akshay (head for house keeping dept) for his amazing work. Thank you.

Location, rooms and staff.

NA

Service

Room

Great service, room, location, restaurant and gym

- Nice room, easy to access, close to office - show aged in some area but overall well maintained

- Breakfast time can be very busy, food selection are limited, egg omelette was not up to standard

Flexibility

Everyone can’t be perfect, but in all 5 star properties I stayed at in Mumbai they been given me the best service so far

Awesome