The Taj Mahal Palace, Mumbai

Everything

The room needs a little work

The check in procedure The service throughout which we considered world first class The exceptionally good breakfast The various tours organized by the hotel The history / legends of the property

Just before our arrival, we upgraded our room to a club room. On arrival however we were told that no alcohol was available anywhere in the hotel (due to local elections) for the 3 days of our stay. If we had been advised of this when we upgraded our room, we would likely not have upgraded our room.

Nice building. Spacious, comfortable rooms.

Area around hotel is wildly hectic and check in experience was poor.

It's amazing!!

Nothing

You don't need me to tell you how good this hotel is. Just an amazing building and attentive staff.

My husband and I stayed at the Taj Mahal Palace, and it was nothing short of extraordinary. From the moment we arrived, the staff went above and beyond to make us feel welcomed and cared for. You can genuinely see how proud they are of their work and how hardworking each person is—every interaction felt sincere, warm, and incredibly professional. The atmosphere throughout the hotel was peaceful and elegant, and the breakfast view was simply stunning. Enjoying such a delicious spread with that view truly made us feel like royalty. A huge thank you to the brilliant team. I accidentally left my sweater behind in the room, and the staff not only found it but shipped it to me safely. Their attention to detail and kindness really stood out. The rooms were spotless, beautifully maintained, and incredibly comfortable. Everything felt luxurious. Please keep it up—your dedication is what makes this hotel exceptional. We can’t wait to come back!

NOTHING! Everything was perfect.

Service was one of the best I have ever experienced

room , and service

breakfast was chaotic service !

I liked everything, from the friendly and attentive staff, to the clean and comfortable rooms. Plenty of amazing restaurants and shops to keep you well fed and entertained. Plus, the pool an easy space to hang out after a long day

The art works are really good . A little writeup with each artwork will make it even better. Morning live music performance excellent and very pleasant. Breakfast spread and location good.

Service in Shamiana restaurant could be better

Great Staff - great location and excellent breakfast

Air conditioning in reception too high

Great location Exceptional service from all areas Interesting tour of hotel with Percy Beautiful room overlooking Gate of India Pre arranged tour of Elephanta Island organised by concierge..our guide was fantastic

We felt that the breakfast food offering didn’t match the 5 star hotel experience

Everything about this hotel is great, but the combination of heritage without feeling stuffy and the well equipped gym stand out.

So beautiful and the staff is so wonderful

Everything was great

Everything

Nothing or maybe the cappuccinos were not as good as when I was there three years ago !

Everything is superb. Loved the way we were treated! Tata is loved for a reason!

Food, Breakfast, Room, Shower, Staff, Shopping inside the hotel, Pool, Bars it was all absolutely brilliant. Favourite hotel in the world.

It’s a beautiful & historic hotel in the best location, overlooking the sea & next to India Gate. The service is exceptional- all the staff go above & beyond & the facilities are excellent. We had a lovely room with a sea view & it was all very luxurious & comfortable. I wouldn’t want to stay anywhere else in Mumbai.

There’s nothing I didn’t like.

Location, rooms, staff and services

It was comfortable and per expectations

Food was not the greatest

Amazing service from all staff, especially the manager who personally escorted us to the hotel’s taxi and made sure we got to the brand new airport. The hotel is a destination itself, carrying a lot of history and art. Hotel tour was wonderful. Complete old world luxury, worth every penny.

The room is amazing, breakfast is cool !

Nothing !

It’s iconic and the standard of service is second to none.

Nothing

Friendly staff Good size rooms

Food in the restuarants

The property itself is very nice and lives up to the Taj brand in terms of ambience and comfort.

However, the checkout experience was disappointing. I was initially charged ₹6,000 for food that I did not order, and then there was an attempt to overcharge the room by Rupees 5,000. Thankfully, I had my Booking.com confirmation with the exact price, which helped resolve the issue. The staff member involved during checkout was Sapna Kumari. To their credit, the matter was eventually corrected, and a nice bouquet 💐 at the end was a thoughtful gesture. Still, such billing errors at checkout are stressful and not what one expects at a hotel of this standard.

Aman is very friendly and helpful he made sure to explain everything in this hotel you can see how proud he is in his workplace Rest of the staff are also friendly One of the best Indian restaurant I tried in a hotel The swimming pool area is great

Problem in this hotel is the noise you hear from the cars in the street

Breakfast at Seaview room was excellent. Palace room has some oldie smell so we asked the staff to clear it up.

I booked the palace rooms under my name through booking.com but the staff (front desk) changed my name to one of my guests name in the invoice without asking me. So I didnot receive the points. When I called the palace they said duty manager will call they never called me back.

Every thing

It is an experience to stay at this historic and elegance place. Room was very nice and spacious.

Everything is so expensive! Too many people outside and inside of the hotel. People traffic could be better managed. Service was a blend of excellent to just OK, but sometimes visible that service managers bullying staff.

Everything

Nothing

Mesmerizing and a beautiful lifetime experience.

There is nothing I have to say. As every single bit was perfect.Standing ovation from my family and little one.

Architecture of building and the history tour we did Rooms and hotel In general were clean and service by all levels of staff members was outstanding Staffs Smiling faces and happy to help any which way to personalise your stay Food at 3 of the restaurants we ate at was 10/10 The buffet variety was good

The pinnacle of hotels! Yes, there are many 5 star hotels out there but the cultural aspects carefully intertwined with first class service is second to none. I haven’t experienced a hotel like this ever before! I will be back

The staff were exceptional!! Amazing service and a beautiful hotel. You feel luxury as soon as you arrive

This property is historic and directly across for the Gateway of India. We stayed in historical section of the hotel. The staff greeted us upon arrival and were available to answer all of questions. There are several restaurants, shops and a bar within the property along with Spa and pool facilities. We watched a light show in the evenings and breakfast was fabulous. We could walk from this hotel to everywhere we wanted to go. We would recommend this hotel.

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Wonderful in every way.

Everything is perfect there. My 2nd stay.

Nothing I d did not like. Though the breakfast is a bit too “English” for my taste.

Superb facilities, and excellent service of staff

Can’t think of any!

Everything esp the service

Nothing to not like

Perfect retreat

Very very dirty area around the hotel

its stylish

it need renovation a little bit

⭐️⭐️⭐️⭐️⭐️ A Fairytale Birthday Escape – Truly Unforgettable I travelled from Dubai for a three-night escape to celebrate my 58th birthday, and from the very first moment I stepped into the Taj, it felt like a true fairytale. Everything about this property is about attention to detail. From enjoying a simple yet perfect sandwich by the pool, to beautifully crafted cocktails at the Indian restaurant, every experience was thoughtful and refined. Breakfast was a joy each morning with live music creating a calm, elegant atmosphere, complemented by stunning floral displays throughout the hotel. The staff are without question the greatest asset of this property. Warm, genuine, professional, and always attentive, they made me feel truly cared for. There was not a single moment during my stay where I felt disappointed or let down. The highlight was, of course, the effort the team made on the evening of my birthday. The gesture was incredibly touching and something I will remember for a very long time. It showed heart, kindness, and a true understanding of hospitality. And the location… oh my God — simply perfect. If you are looking for an experience rather than just a stay, this is the place. The Taj doesn’t just host you — it creates memories. Highly recommended, and I will most certainly return.

Will communicate directly with the Resort .

Cleanness and service is the best .The security of the hotel is a very high. I forgot my gold earnings at the spa and checked out the second day .Didn’t realize until I reached the airport.The found rhem kept for me safe.

N/A

The historic building

Everything is fine only check-in process is not good last time

Everything! Absolute perfection in every small detail from the facilities to the food, to the poolside and the staff!

Nothing at all to complain about.

It has so much history! I also love its architecture and location.

Everything! Very detailed oriented staff, beautiful spaces, and variety of food. Historical gem.

Everything!

Nothing!