Zero 1 Hotel, Montreal

The location was great, right downtown with an easy access to the public transport if needed. You can walk pretty much anywhere from this hotel. The room was large, lots of space for a suitcase. I felt really comfortable there.

Even though they performed daily cleaning, somehow the table and the night stand were always dusty. I cleaned the table once I checked in as I needed it. But it was weird to see uncleaned furniture at a decent hotel. I would not mention this should they have cleaned it the following day, but, surprisingly the night stand remained dusty throughout my stay. Otherwise they did clean the room itself.

Location was very good, close to old town and harbour. Liked the modern design of hotel.

Breakfast was so so. Good scrambled eggs and bacon, but charging $20 for breakfast and asks for $3 extra for a glass of orange juice that comes out of a carton…! Unheard of in my book. Also, we got the first night of sleep ruined by a broken mattress. This was explained to the front desk, and also to the maintenance guy in our room, that it was broken and needed replacing, and it was replaced and our second night was comfortable. Did not quite understand why access to inner courtyard was closed off as lounging there looked inviting with a night cap.

Location Valet parking Urban decor

Close to old Montreal

Breakfast

We like the location. Close to everything.

A bit noisy

The location is great. Very close to downtown and right opposite Chinatown. Lots of food options closeby and above all the hotel is pet friendly. If you are able to get a good deal this is a great hotel. I have seen the prices go way up in season.

The room was recently renovated and you can tell it wasnt someones best work. The bathroom felt okay but would really love a bidet installed. It doesnt cost much and makes a big difference.

The bed was comfortable and the bathroom clean and very workable. Coffee in the room was great

The room was small

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Very helpful staff and a great location.

The hotel is very good - helpful and friendly staff, good and clean rooms and facilities; good, safe and convenient location. Breakfast is good. There is no parking, but there is good valet service.

Few things may be better. Our room was next to the elevator, sometimes it was a bit noisy. Also, sound insulation could be better.

The staff was extremely friendly, helpful and accommodating. The included breakfast had a great selection of hot, cold and pastries. The location was a 5 min walk to the metro (Saint-Laurent (green line)) and 15 mind walk to old town. located at the top of China town section. Rooms were quiet! Felt like we were the only people in the hotel. It was also clean and rooms had a mini fridge, coffee maker and microwave. Beds & pillows were pretty comfortable. Messaged with hotel before arrival and they were very responsive and helpful

We came for F1 racing weekend. I understand that all hotels will take advantage of this opportunity to capture the captive audience. But when the price is almost 3 times the regular rate it is hard to swallow but it is what it is. It was not worth the amount paid for the weekend. Their regular rates are more in line with the worth of the hotel. I would stay here again not on a race weekend. The pros are high. I just hate when hotels jack prices because they can-- they were not unique in this-- all the hotels were very hgh and they happened to be "the most reasonable"

Bed was very comfortable. Room very clean. Location was good.

The lack of information provided about the hotel and its facilities ie didn’t provide instructions on how to access wifi, how the breakfast in the adjoining restaurant worked and there was no tea spoon or even stick to stir coffee. No cutlery or crockery even though there was a microwave and sink. Had to ask numerous times for a spoon. Industrial aircon was extremely loud and you were unable to comfortably sit on lounge due to intensity.

Staff very courteous and attentive.

Room was very expensive as expected for Formula 1 weekend. Room was clean but small. Location was not great, not many good restaurants etc. They charged us 3 times and it took several calls to resolve.

Well located. Spacious room and available toiletries. Flexible check in.

The bed was uncomfortable. There was hair in the shower drain. There was only half a roll of toilet paper available. The "terrace" was underwhelming. The area can get sketchy at night.

Location was convenient for walking to what we wanted to see. View was nice, bathroom was very modern chic. Lots of mirrors

The elevator situation. One tiny elevator for the whole building. Yes stairs were available, I'm handicap and can't do 7 flights and we all know no one else is taking the stairs.

Great service

Location x location

The breakfast serving time. It starts at 8:00 pm.

Great location...walking distance to old Montreal.

Price for 3 * hotel...must say that the room was spacious and bed comfy.

I like the view of our room overlooking the china town, old Montréal and Notre Dame tower. The hotel was in the center of downtown and old Montréal. (walking distance) And walking distance (appx 1 mile) from train station to our hotel. The room had a magnifying mirror :) The Metro station was behind the hotel about a 1/2 miles. (One Train ride to St J

They only had 1 elevator. And the staff did not service our room daily (change towel, tidy the room)

Location and clean

The water pressure in the shower and sink is horrible

Location is good.

There was no recycling bin in the room

Good location

Parking at check in was not available.

room size is good. Location is easy to access.

It has no private parking slot in Hotel.

The location was wonderful, staff was always very pleasant.

The parking situation downtown, but that is more of a city infrastructure problem and not really in control of the hotel.

It’s comfortable and great value

We’ve stayed there several times now and are generally happy. However, every time we call we wait 15-20 min and no one ever answers the phone. Whether it be to manage our booking, arranging valet parking, or pick up our luggage. We can never reach anyone. It’s to the point we now just assume they won’t ever pick up.