LHotel, Montreal

Large room which was quiet. Great charm and music

No complaints really

The staff, hotel design, location, and rooms are all great. The biggest highlight is for the staff—a young team with a strong dedication to service. Love it.

The gym is very poor. Lack of equipment. Lack of maintenance. Breakfast could be improved if it included some fruit. Only apples and croissants.

Loved the room and high ceilings and the hotel had a really cool vibe. Staff were very friendly and nice. The water and coffee available was amazing and breakfast was nice to have something although quantities were limited to one each which felt a little stingy.

the bathroom was a little odd with the toilet so close to the tub, so if you are a larger person as you might expect, using the toilet is not a nice and spacious experience. There was also no light over the shower so it was a big dark which didn't feel nice.

The room was huge with high ceilings and a beautiful view of a very French looking building across the street and the steeple of Notre Dame. The hotel is also an art gallery and there is cool art everywhere. It’s fun and not pretentious

It is dated. The TV sometimes lost connection. They have absurd, little triangular cups for water downstairs like you are at the dentist

The location was great. We were there for the Jazz Festival and found it easy to walk to the venue. The staff was very attentive and polite. I will miss my morning chocolate croissant

The hotel needs some maintenance.. We had to check out early because of plumbing issues, our friends had an issue with their key and had to be moved one day before leaving, and housekeeping didn't replenish for example; soap and tissues.

The stafff of young adults were super. Friendly, went way beyond the usual. The place was very cute and colorful and the room s were big and the bed comfortable. Breakfast croissants were delicious . The chocolate one was my favorite. It was not too far from the Jazz Festival activities in very nice upscale area.

The shower mechanism was tricky to adjust and our first few showers were very hot. Also,we had trouble with the room keys failing but were graciously helped out and offered another room- a suite - when the only key left that worked was the hotel master. Hard entrance for those with knee issues as there are stairs. However , I was helped by staff with y luggage.

Contemporary, very friendly staff.

Location. Although the views are beautiful of the city.

Breakfast was just coffee, croissants and juice. It has been reduced since last year when we stayed when there was also a boiled egg and apple which in itself seemed minimal. Room was large if a little dark.

They forgot to make up the room one day. We booked in advance but rooms were still available at a lower price on th day.

Great location

Breakfast was so disappointing like most reviewers said. Don't expect great coffee or a delicious breakfast. Go out for breakfast if you want that.

Very fun and trendy hotel in a great location. Was a perfect place to explore Old Montreal and close to so many things. Was perfect for our stay walking and exploring Montreal. Very glad it had AC as was a heat wave. Breakfast was continental, so basic but homemade croissants were delicious! Staff were all amazing and very friendly.

Unfortunately our bathroom had a broken floor tile which was awkward to navigate by the shower, plus shower leaked on the floor. This was why I had to give a lower rating. Bathroom needs a Reno, and to give walls either a wash or repaint.

The art work, ceiling height, old world charm. Very nice employees especially Thomas and the breakfast woman.

I had an old style connecting room which I typically don’t like but I didn’t hear my neighbor so it wasn’t bad.

Older hotel. Lots.of American kitsch. Friendly staff and clean. It's not cheap, but it's downtown in a city! Croissants and coffee are very European. Minutes from the Cathedral and Old Town Montreal proper.

Too much American Kitsch. Meh.

The art displayed everywhere

Smallish. One elevator.

Location, decoration and staff

The air conditioning was very loud.

Very courteous staff, helpful and nice. Clean rooms.

The breakfast is horrible, the same two pastries every morning, and just two, you cannot take more. Given the cost of the room, I had expected a lot more for breakfast. There is no room service. I tried calling from my room many times, but no one answered the phone. There is no drinking water in the room. You need to come down and fill your bottle.

Great location, comfortable, quiet rooms and staff were friendly and accommodating.

Breakfast choices very limited.

Room is big

There are a few steps going down the street from the lobby which may be difficult for carrying luggages.

The attention from all staff was very good. The hotel attended well to our needs. The location was very good to be able to explore the local area by foot.

The breakfast was a disappointment. Up to 2 pastries served on a paper plate and 1 coffee in a paper cup. (no juice was available) I would not really call that breakfast. Given what was served though and the number of people staying it would have been more appropriate given the standards in the hotel if proper plates and mugs were used. Would that be too hard to do?

Central location

Location was fantastic.

Breakfast included was nothing more than a croissant.

Friendly staff, great location, nice room

A few more options for breakfast

Breakfast was croissants, juice and coffee. Who doesn’t love a croissant, they were delicious!!

Had a musty odor but was very clean.

Friendly people

Large room comfortable room, but the hotel needs a renovation as public facilities are old and sparse.

Public areas needs updating and work. Bar is I’ll equipped

Location in Old Montreal area

Concierge parking by hotel was very convenient...however the extra cost of $39/ day was not clear to me when booking reservation! Breakfast every morning was marginal...two cold croissants, orange juice and coffee in the combination lobby, bar and sitting area

Breakfast was great. Coffee was very good!

Location and the fact that we were upgraded to a comfortable room after experiencing serious problems with the first one. The staff was always attentive.

When we arrived, the safe was missing two batteries. It took several hours to get them replaced. Also the a/c wasn’t working. The weather was cool and we were exhausted so, we crashed in bed. The next day was warmer. We went out sightseeing. Upon our return it was too warm. Someone came to try to get the a/c started without success. We were given a room upgrade for our troubles. Breakfast was subpar compared to our present experience. Have to carry your luggage up 4 steps once inside. Going from the street there are two steps and the handrails are blocked by large flower pots. No alternative way to get in. Wouldn’t recommend for people with mobility issues.

Complementary breakfast was simple but of very good quality. Very friendly and helpful staff.

Location and most of the staff

Superior Queen bed room did not match the picture on the internet. Only had a bedside cabinet and table lamp on one side of the bed which ruled out reading for one of us. Fridge was on top of a cabinet. Bath tub was very small. Included continental breakfast was stretching it a bit. A coffee, orange juice and croissant/pain au chocolat was all that was on offer

Location was excellent for old Montreal. Staff were really pleasant and helpful. Nice big room. Basic but nice complimentary breakfast of orange juice, coffee and pastries.

Hotel looks a little tired in places.

Staff and location

Better breakfast

The location and the staff

I never took a hot shower in the morning.

Poor breakfast! For the price of the room, should have had a much better breakfast!

Breakfast

Comfortable. Homey.

It’s a little pricey but no more than the others in the area.

Loved all the art works on every floor. Staff were friendly and very accommodating

Breakfast was poor and coffee was poor quality

The location in the old city was perfect.The ambiance was enhanced with antique furniture and amazing artworks including Chagall and Magritte and many more. The reception staff , lead by Zoe,were outstanding being both friendly and helpful.

The complimentary breakfast of coffee and a croisant was inadequate and unhealthy.

Great location. Funky place, very comfortable atmosphere, felt at home right away.

TV remote was a little tough to figure out. That said, I’m an old guy and it was pretty techy!

Inside and outside of hotel was attractive. The room was spacious and very nice. The bed was very comfortable! Shower was great. Staff were all very friendly.

Would have liked a shelf in the bathroom for toiletries. Perhaps more breakfast options, although we knew before arriving that it was only pastries, coffee and juice.

The bed was super comfortable. The building and the artwork are wonderful. And the location can't be beat. The staff were accommodating. They humored my need to practice speaking French and switched to impeccable English when necessary.

A couple of safety issues in the shower: 1. The grab bar is useless, because it is on the wrong wall, behind the toilet. 2. The detachable shower head is placed so high that I had to stand on tiptoes to get it down. Aside from that, and the fact that the lighting in the room is dim (a problem I have at almost all hotels), everything else was great!

Very large rooms and helpful staff, valet parking and well located.

Music in lobby too loud.

my room was large, wonderful, clean, with lovely windows,high ceilings beautiful draperies, and nice furnishings.

The "breakfast" is insufficient and lacks imagination. Provide some fruit and yogurt or something more than croissants. No lids for the paper cups I took to our room? Come on!! The lobby is open and not nicely set up...looks like a room for a convention instead of a cosy private area Create a nice bar..put up a wall or something to separate it from the rest of the front area.

Atmosphere, location, friendly staff, art work, small size

They changed breakfast. Last year included boiled egg and yoghurt. This year weak coffee and pastries

Bed was comfortable. Slept generally well. Location is great

The hotel is showing its age. Bathroom fixtures were loose. Some of the furniture was clearly old. Room had a fridge in it, but we disconnected it because it's compressor was loud

Great room. Fantastic housekeeping. Bar and gym could do with an upgrade.

Great location, large rooms, clean facility. Eclectic collection of art. Classic old Montreal Hotel in grand style.

The location, staff and personality of the hotel were amaizing. Would definitely stay there again no doubt.

The parking option is to pay valet parking for the day, is not a bad option but it should be specified on the reservation information.

Comfortable room, excellent shower, quiet room, amazing decoration and a very good location

breakfast with barely any options and nothing for people with accomodations such as dairy free.

Breakfast was great despite being almost simple. The fresh buns, coffees, hot chocolate and the great service and its beautiful place made it fantastic. The hotel location was not important so much for me. I wish I could spend the whole stay in hotel :) The room was clean, well designed and had all features I did need to use. The only disadvantage was the TV. I couldn't find out how to reach to public TV channels.

The TV that had not guide or instructions how to use it. Old people like me would like to watch very specific shows and news, and I never found out how to do that :(

Room was big and clean, not fancy but that was fine. I felt we got a better place than I expected for the price. Breakfast is a Croisant and coffee. and it was very good. Great location

A funky little hotel, with a 60’s art deco vibe. Clean, pleasant staff; perfectly located in Old Montreal.