Expert reviews
“Inside a grand 1870 building, LHotel is a major draw for art lovers. Georges Marciano, founder of Guess jeans, opened the hotel in 2010, showering great artworks throughout the rooms and common areas.”
What guests liked
- Boutique style
- Friendly staff
- Excellent Wifi
- Great location
- Comfortable beds
All you need to know
LHotel is a four-star hotel located at 262 Saint Jacques in one of the most lively districts in the city of Montreal. The hotel was originally opened in the 19th century as the headquarters of the Savings Bank of Montreal and since then seen some renovations and refurbishments that have ensured that the hotel stays in healthy condition. The hotel design features classic Montreal designs which are also mixed with contemporary design to create something next to a modern masterpiece.
The hotel provides room options such as Standard Queen Room, King Suite, Queen Suite, Superior Queen Room, Premier Queen Room and Superior Queen Room with Two Queen Beds. The Executive Suite Hotel is fitted with VIP facilities.
The hotel offers a unique and complete experience for tourists and travelers in the city.
The Palais des Congres Convention Centre is less than a 10-minute walk away from the hotel while the famous Ste-Catherine Street is just 1 km away from the hotel. LHotel Montreal is within a 5-minute walk away from the busy Place d’Armes Metro Station.
Rooms in the hotel are fitted with standard amenities such as free Wi-Fi for high-speed internet access, a flat-screen TV with satellite channels, air conditioning and a comfy sofa. The rooms also come with a private bathroom with thoughtful touches such as free toiletries and bathroom slippers.
The hotel provides other services, facilities, and amenities such as concierge services, luggage storage, 24-hour front desk, tour desk, daily maid service and room service.
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Location
Recent guest reviews
14 June 2025
Very good
Location, decoration and staff
The air conditioning was very loud.
13 June 2025
Pleasant
Very courteous staff, helpful and nice. Clean rooms.
The breakfast is horrible, the same two pastries every morning, and just two, you cannot take more. Given the cost of the room, I had expected a lot more for breakfast. There is no room service. I tried calling from my room many times, but no one answered the phone. There is no drinking water in the room. You need to come down and fill your bottle.
11 June 2025
Very good
Great location, comfortable, quiet rooms and staff were friendly and accommodating.
Breakfast choices very limited.
9 June 2025
Staff is very helpful.
Room is big
There are a few steps going down the street from the lobby which may be difficult for carrying luggages.
9 June 2025
Great location and good as a base
The attention from all staff was very good. The hotel attended well to our needs. The location was very good to be able to explore the local area by foot.
The breakfast was a disappointment. Up to 2 pastries served on a paper plate and 1 coffee in a paper cup. (no juice was available) I would not really call that breakfast. Given what was served though and the number of people staying it would have been more appropriate given the standards in the hotel if proper plates and mugs were used. Would that be too hard to do?
9 June 2025
Very good
Central location
7 June 2025
Fabulous
Location was fantastic.
Breakfast included was nothing more than a croissant.
6 June 2025
Fabulous
Friendly staff, great location, nice room
A few more options for breakfast
6 June 2025
Location was perfect!! Close to the port , downtown and Notre Dame Basilica and many wonderful resta
Breakfast was croissants, juice and coffee. Who doesn’t love a croissant, they were delicious!!
Had a musty odor but was very clean.
5 June 2025
Fun little place close to everything in Vieux Montreal
Friendly people
4 June 2025
Ok
Large room comfortable room, but the hotel needs a renovation as public facilities are old and sparse.
Public areas needs updating and work. Bar is I’ll equipped
3 June 2025
The staff was exceptional and the hotel owner's taste in art very interesting.
Location in Old Montreal area
Concierge parking by hotel was very convenient...however the extra cost of $39/ day was not clear to me when booking reservation! Breakfast every morning was marginal...two cold croissants, orange juice and coffee in the combination lobby, bar and sitting area
2 June 2025
Fabulous
Breakfast was great. Coffee was very good!
2 June 2025
Great location, hotel in sub optimal condition
Location and the fact that we were upgraded to a comfortable room after experiencing serious problems with the first one. The staff was always attentive.
When we arrived, the safe was missing two batteries. It took several hours to get them replaced. Also the a/c wasn’t working. The weather was cool and we were exhausted so, we crashed in bed. The next day was warmer. We went out sightseeing. Upon our return it was too warm. Someone came to try to get the a/c started without success. We were given a room upgrade for our troubles. Breakfast was subpar compared to our present experience. Have to carry your luggage up 4 steps once inside. Going from the street there are two steps and the handrails are blocked by large flower pots. No alternative way to get in. Wouldn’t recommend for people with mobility issues.
31 May 2025
Excellent and enjoyable staying
Complementary breakfast was simple but of very good quality. Very friendly and helpful staff.
31 May 2025
It was ok.
Location and most of the staff
Superior Queen bed room did not match the picture on the internet. Only had a bedside cabinet and table lamp on one side of the bed which ruled out reading for one of us. Fridge was on top of a cabinet. Bath tub was very small. Included continental breakfast was stretching it a bit. A coffee, orange juice and croissant/pain au chocolat was all that was on offer
31 May 2025
Hotel with good location for old Montreal
Location was excellent for old Montreal. Staff were really pleasant and helpful. Nice big room. Basic but nice complimentary breakfast of orange juice, coffee and pastries.
Hotel looks a little tired in places.
19 May 2025
Convenient location boutique hotel with very nice staff.
Staff and location
Better breakfast
11 May 2025
It was in a great location and I highly recommend the valet parking.
The location and the staff
I never took a hot shower in the morning.
10 May 2025
Very good
Poor breakfast! For the price of the room, should have had a much better breakfast!
Breakfast
9 May 2025
Fabulous
Comfortable. Homey.
It’s a little pricey but no more than the others in the area.
8 May 2025
Location was where we wanted to be prior to a cruise.
Loved all the art works on every floor. Staff were friendly and very accommodating
Breakfast was poor and coffee was poor quality
7 May 2025
Great location enhanced by stunning artwork and exceptional stff
The location in the old city was perfect.The ambiance was enhanced with antique furniture and amazing artworks including Chagall and Magritte and many more. The reception staff , lead by Zoe,were outstanding being both friendly and helpful.
The complimentary breakfast of coffee and a croisant was inadequate and unhealthy.
5 May 2025
I’d definately stay again. Quickly felt comfortable and at home.
Great location. Funky place, very comfortable atmosphere, felt at home right away.
TV remote was a little tough to figure out. That said, I’m an old guy and it was pretty techy!
1 May 2025
Would definitely stay again!
Inside and outside of hotel was attractive. The room was spacious and very nice. The bed was very comfortable! Shower was great. Staff were all very friendly.
Would have liked a shelf in the bathroom for toiletries. Perhaps more breakfast options, although we knew before arriving that it was only pastries, coffee and juice.
24 April 2025
I hope to stay there again on another trip to Montreal!
The bed was super comfortable. The building and the artwork are wonderful. And the location can't be beat. The staff were accommodating. They humored my need to practice speaking French and switched to impeccable English when necessary.
A couple of safety issues in the shower: 1. The grab bar is useless, because it is on the wrong wall, behind the toilet. 2. The detachable shower head is placed so high that I had to stand on tiptoes to get it down. Aside from that, and the fact that the lighting in the room is dim (a problem I have at almost all hotels), everything else was great!
24 April 2025
Enjoyed our stay!
Very large rooms and helpful staff, valet parking and well located.
Music in lobby too loud.
14 April 2025
Loved the imagination of all the art in the hotel..a lovely feature. The rooms are beautiful.
my room was large, wonderful, clean, with lovely windows,high ceilings beautiful draperies, and nice furnishings.
The "breakfast" is insufficient and lacks imagination. Provide some fruit and yogurt or something more than croissants. No lids for the paper cups I took to our room? Come on!! The lobby is open and not nicely set up...looks like a room for a convention instead of a cosy private area Create a nice bar..put up a wall or something to separate it from the rest of the front area.
12 April 2025
Love this place. Despite change in breakfast, would return.
Atmosphere, location, friendly staff, art work, small size
They changed breakfast. Last year included boiled egg and yoghurt. This year weak coffee and pastries
8 April 2025
Pleasant
Bed was comfortable. Slept generally well. Location is great
The hotel is showing its age. Bathroom fixtures were loose. Some of the furniture was clearly old. Room had a fridge in it, but we disconnected it because it's compressor was loud
1 April 2025
Fab location, friendly staff and quirky concept
Great room. Fantastic housekeeping. Bar and gym could do with an upgrade.
29 March 2025
Great location, classic Old Montreal Hotel
Great location, large rooms, clean facility. Eclectic collection of art. Classic old Montreal Hotel in grand style.
26 March 2025
Perfect place to stay in old Montreal
The location, staff and personality of the hotel were amaizing. Would definitely stay there again no doubt.
The parking option is to pay valet parking for the day, is not a bad option but it should be specified on the reservation information.
15 March 2025
Amazing
Comfortable room, excellent shower, quiet room, amazing decoration and a very good location
breakfast with barely any options and nothing for people with accomodations such as dairy free.
9 March 2025
If all the reception people have smile on their faces and more polite it would be ideal, a few not.
Breakfast was great despite being almost simple. The fresh buns, coffees, hot chocolate and the great service and its beautiful place made it fantastic. The hotel location was not important so much for me. I wish I could spend the whole stay in hotel :) The room was clean, well designed and had all features I did need to use. The only disadvantage was the TV. I couldn't find out how to reach to public TV channels.
The TV that had not guide or instructions how to use it. Old people like me would like to watch very specific shows and news, and I never found out how to do that :(
3 March 2025
Very good
Room was big and clean, not fancy but that was fine. I felt we got a better place than I expected for the price. Breakfast is a Croisant and coffee. and it was very good. Great location
15 February 2025
Good stay for a short visit. Would recommend!
A funky little hotel, with a 60’s art deco vibe. Clean, pleasant staff; perfectly located in Old Montreal.
9 February 2025
Thé staff are super friendly and we got surprised by a small free breakfast. The location is prime that’s the best about
Very well situated. Close to every thing. Right in the middle of the old town. A deux pas à l’église de notre dame. L’architecture extérieure de l’hôtel au top aussi.
The facilities are a bit old but maybe that’s the general vibe. When we first checked in there was a long hair in the bathtub.
1 February 2025
Very good
We stayed here a dozen years ago. Didn't seem like much had been updated. Lovely but a little tired?
29 January 2025
Very good
We didn't have control over the temperature in the room, and it was a cold day, around -20 outside. We spoke with the receptionist,but we didn't hear back from her.
6 January 2025
A gorgeous unique hotel in the heart of Old Montreal
the location was spot on for a quick visit of the old part of Montreal, with only a couple of hours, we were able to walk to everywhere we wanted to go. Room was huge and so comfortable and clean. Staff were friendly.
Breakfast was a bit sparse, just juice, coffee and a croissant, could have been more there really, some fruit, toast, or being able to take more than one pastry. Left hungry!
6 January 2025
Five stars for our bedroom and sitting room, three stars for the bathroom.
The bedroom and sitting room in our king suite were gorgeous, huge, clean, quiet, and comfortable. The lobby had a lot of fun art. The location was ideal: near Notre Dame and several restaurants, pubs, and shops. Water pressure in the shower was great. Though some of the staff seemed a bit inexperienced, they were friendly and helpful.
The bathroom needs a lot of attention. The lighting was far too dim; the shower drain is not in the lowest place, so water pools, cools, and stays on the shower floor till the next time its used; there were small drops of what looked like blood on the wall under the sink; there were only two towels and washcloths for a three night stay; the cord on the hairdryer is not long enough for it to be used easily; no vent, so the walls "bled" moisture after the shower was used; and the shower water was either very hot or very cold...difficult to find "just right." The lighting in the entire suite needs to have brighter options.
2 January 2025
Fabulous
3 min walk from metro. Lot's of shopping and restaurants. Nice hotel that is quiet and unassuming, but comfortable and a little posh.
That wi-fi should get 2 minutes for delay of game, plus 2 minutes for unsportsmanlike conduct. Shameful. Absolute 90's quality right here in the year 2025.
2 January 2025
Such a beautiful place to stay. Highly recommend.
Our room was so so beautiful. Amazing location and the staff are so kind.
Some drainage issues in the shower and the windows let in siron noises.
2 January 2025
A very comfortable hotel in a beautiful old building in a great location
Great location, great art and friendly staff
25 December 2024
Nice place to stay.
Spacious room, art environment.
The AC was very loud and was not working well in our room. I don’t know it was only our room’s condition or in every room was the same problem. The male front desks seemed a lot of more friendly than the female front desks( including in the cafe)
23 December 2024
Expected to be better
Excellent location, public garage nearby. Small breakfast included (croissant et cafe).
There was dust in rooms and a frame in 2 of the rooms on the floor waiting to be placed on the wall. Lighting in the rooms was not optimal.
5 December 2024
Pleasant
Discretion
No microwave in room. No protein for breakfast. Parking not included in price.
5 December 2024
Lovely stay. Beautiful room. Hotel staff very attentive.
Location and decorations inside
I left a iPhone charger in the room and the staff claimed they did not find it. Disappointing.
Hotel facilities
General
- - Room service
- - Non-smoking rooms
- - Family rooms
- - Lift
- - Safety deposit box
- - Heating
- - Non-smoking throughout
- - Air conditioning
Food & Drink
- - Bar
- - Wine/champagne (additional charge)
- - Coffee house on site
Reception services
- - 24-hour front desk
- - Tour desk
- - Luggage storage
- - Concierge service
- - Invoice provided
Activities
- - Fitness centre
Cleaning services
- - Dry cleaning (additional charge)
- - Daily housekeeping
Business facilities
- - Fax/photocopying (additional charge)
Parking
- - Parking garage
Miscellaneous
- - Security alarm
- - Smoke alarms
- - CCTV in common areas
- - Fire extinguishers
18 June 2025
Excellent location enhanced by art all over hotel.