Expert reviews
“The modern new Hôtel Monville near Old Montreal has 269 loft-like rooms with window walls, a lobby papered in black and white photos of city landmarks, staff uniforms designed by the local brand Frank and Oak and room service delivery by robot.”
Featured in New York Times’ 36 Hours in Montreal.
What guests liked
- Clean rooms
- Friendly staff
- Excellent Wifi
- Great location
- Comfortable beds
All you need to know
Hotel Monville is a four-star hotel that is framed by European heritage architecture and is surrounded by 25 acres of thoroughly manicured landscaped grounds and gardens at the edge of Lac des Deux Montagnes. The hotel has 116 suites, and it captures the
The Hotel Monville is located across the street from Palais des congrès de Montréal conference center and Place-d’Armes metro station, and it is just a 15-minute walk from Old Montreal.
The Hotel Monville rooms have free Wi-Fi, TVs, tea and coffeemakers, minifridges, and rainfall showers and it offers great views of the city. Suites are provided with separate sitting areas. The lobby of the hotel has a restaurant and a bar. The hotel has a 24/7 gym and a rooftop terrace, as well as six meeting rooms. Breakfast and valet parking are available.
The atmosphere of Hotel Monville is reminiscent of a French castle starting with an attractive lobby adorned with brass trim, marble floors, and a high ceiling with a stunning chandelier.
The hotel has a welcoming atmosphere and features a unique design, cutting-edge technology. It is notable for its windows providing exciting views of Montreal and is known for the hospitality it offers. The hotel has a sleek and modern design with lots of coziness and flavor.
Monville is the first-of-its-kind and sole hotel in Canada to offer room service utilizing an autonomous delivery robot that takes orders from guests and provides quick service. The hotel has deployed electronic kiosks using which guests can check-in quickly and easily and automatically receive their room keys.
Lowest price guarantee
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Location
Recent guest reviews
1 October 2024
Good choice for downtown activity.
Location is excellent; very downtown but not loud at all, we were high up so we didn’t hear anything much at all. Bed was very comfortable and the rainfall shower was nice.
Room was much smaller than the photos indicated. The scent in the lobby is overpowering and unneeded. It absolutely will stop me from returning; with a scent allergy that causes migraines I would highly avoid if you also suffer from similar. TV casting and wifi was intermittently working.
15 September 2024
Very good
The hotel was clean and comfortable. Room was a decent size. Good location. Good valet parking.
The water pressure in the shower was too low.
9 September 2024
A good spot to stay in and enjoy Montreal
Clean Organized Nice lobby and excellent staff Rooms look decent A very good hotel Close to old Montreal
Nothing major
4 September 2024
Exceptional
I worked for a decade in high-end hotels and this property is exceptional. A real customer service experience completely devoid of any feeling of transactional exchange. The front desk staff are convivial and kind. The breakfast was delicious, the room attendants were friendly and communicative. The valet service is prompt and efficient. The management team should be proud.
2 September 2024
Perfect location, great staff
Great location
TV didn’t work consistently
30 August 2024
Great hotel, well located in downtown Montreal. Spacious and well equipped bedrooms, very helpful staff and good breakfa
The staff was very helpful, the room was comfortable and clean, breakfast is very good. Nothing to change.
I can reuse my towels and I don’t need them changed every day!
28 August 2024
Fabulous
Very clean and comfortable room, modern and aesthetic. The location cannot be beat, close to the metro but also the old port! A great place to base yourself to enjoy all areas of Montreal. Highly recommend
Nothing to complain about.
27 August 2024
Fabulous
Location, price, dog friendly, modern, valet parking
19 August 2024
Amazing
Park service
Too cold
17 August 2024
Too short definitely need at least 5 nights to see everything.
Location to downtown Montréal and old Montréal was perfect.
Nothing really would have been perfect if they had a pool.
14 August 2024
Very good
Easy check-in and check-out. Very good location. Very clean room and comfortable bed.
Room was small and not well-organized in my opinion. The sink was outside of the bathroom.
11 August 2024
Exceptional
Just a perfect neat and clean room to stay for couple of days. Everything is really modern fresh and comfortable
The only thing worth adding is a toilet brush. That is kind of strange that it is not there
11 August 2024
Exceptional
if you stay a room upper-floor, you can see views. I slept very well. Great variety at breakfast
anything
10 August 2024
We will be back and we would recommend
Everything!
Location, design, rooms
10 August 2024
Beautiful hotel in the city, walking distance to attractions, restaurants, shopping. Great rooms, clean, modern, wonderf
Absolutely wonderful!
All good.
8 August 2024
Exceptional
Clean, modern, central location... Close to Chinatown and old town. Would stay again
4 August 2024
Fabulous
Great price/value combination; upper floor suite was quite spacious and had a nice view over the city. Very good breakfast with a variety of options: pastry, waffles, deli.
There is only valet parking available. We opted not to use it.
31 July 2024
Exceptional
Everything was great.
Bar and restaurant closed too early
18 July 2024
Keep up with the superb work!
Superb work, Monville. Keep up with the superb work!
14 July 2024
Modern
Nice modern hotel
No
12 July 2024
Convenient location, accommodating, very nice staff
We liked that it had a rooftop that we could get food or drinks downstairs and bring upstairs, or even food from outside. It was very convenient. The rooms were great, turn down service every day.
We just didn’t like that there were so many flies on the tables at the rooftop, like it hadn’t been cleaned in a while, but other than that it was really nice.
10 July 2024
Exceptional
Very nice hotel. Simple yet modern and elegant. Great value for your money and great location.
9 July 2024
Fabulous
The rooms are comfortable and clean. We loved the rooftop for a drink pre or post-dinner. The staff is friendly. The valet parking is very convenient.
We keep having issues with the wifi connection for one of the 2 rooms.
8 July 2024
Special thanks to Mr. Dean, who made our stay at the hotel even more comfortable and memorable.
We have stayed at Hotel Monville twice and were impressed and satisfied with absolutely everything from the staff to the rooms and amenities . Really nice hotel in a great location , ideal to explore the city . Very clean , modern equipped , the bedding clean and fresh, which added to our overall comfort.
Nothing
7 July 2024
The staff were pretty prompt in addressing our issues with the first room we were assigned and quickly moved us to a bet
Modern, minimal, no nonsense approach. Staff were lovely. Well located. Chromecast tv. View from the room.
Pillows could have been more comfortable.
6 July 2024
nice and clean hotel in a good location
location is good, acceptable walking distance to old city
parking is valet and not user friendly for us to drive out again
6 July 2024
Exceptional
Love the hotel and staff ! This was our second time staying and we will be back
5 July 2024
Fabulous
It was a very busy hotel obviously for its location and convenience. I was able to walk around to the main attractions of the city. The room was clean and nice. The bed was very comfy.
The breakfast could have been better but they offer everything you need for an okay breakfast.
4 July 2024
Friendly hotel to stay but could use a little improvement
Room was great, bright and great view we had. Bed is comfortable and the AC works great. Room cleaning service happens every day and the workers are always friendly when we meet them.
Room was a little bit tight for two people to move around. And some of the staffs are not that good at English and remember to say numbers one by one. The parking is kind of a problem. They have the parking area but needed staff to move the car around when you need. The parking valid needs to be improve that people may get the wrong car of yours.
2 July 2024
Fabulous
Almost perfect. My only complain is that I had to login to the wi-fi network every day. Everything else waa great!
30 June 2024
Fabulous
Room was very clean, view was incredible from 15th floor overlooking the city. Location was great and close to everything. Chinatown was a 5 min walk away. Breakfast was excellent and the staff were awesome.
19 June 2024
Perfectly located ! Clean with great service
Great service , Clean and good rooms
Towels in the room for 2 people aren’t enough
16 June 2024
Fabulous
Location was superb! Clean and staff are friendly.
13 June 2024
Good location, great staff. No fuss stay.
Surprisingly got upgraded to a suite with a high floor so no complaints with our stay. We were only there for one night so didn't make use of any facilities. There's a public parking lot a short walk from the hotel so we parked there instead of using their valet service. Very well located as it's a short walk from the old town and several cafes. Checkout was a good time as well.
Didn't stay long enough to have any real complaints :)
5 June 2024
Great all-around stay with perfect location, excellent staff and facilities, & tasty breakfast.
Breakfast delicious with lots of choice on offer, including chocolate croissants! Enjoyed the rooftop terrace, the very clean, modern & creatively laid out room with great shower. Staff were warm, friendly and extremely helpful and efficient, especially when I forgot an item in the car and one of the valet parking staff escorted me offsite to retrieve it. Great location for proximity to Old Montreal, Chinatown, Place des Arts, etc.
30 May 2024
Wonderful
The location, the design and friendliness of staff.
It was impossible to turn off the air con.
12 May 2024
Very stylish and immaculate place to stay. Great location.
Style
Could have made more of the roof terrace
2 May 2024
Excellent location, beautiful, modern hotel
very pleasant and professional service, nice, clean room, comfortable bed, good à la carte breakfast included in the price. We did appreciate the possibility of late checkout (2:00 pm)
23 April 2024
Excellent, would stay again
Very nice stay. The staff was excellent, they are extremely nice and understanding. The valet parking was also a plus. There’s a nice bar in the lobby, the mocktail was excellent but it is pretty pricey. Nonetheless I loved my stay here everything was clean in the room, the view from our bedroom was beautiful and the location was perfect. It’s right in the heart of downtown.
The only downside was that the tv wasn’t working :(.
17 April 2024
Fabulous
Central location, nice staffs
6 April 2024
perfect design hotel in walking distance to the cathedral and so on
The room and overall design was excellent and we enjoyed the breakfast included in our rate very much. Location is great too.
not much really - there was a bit of a smell in the elevator but I am sure the issue was solved
3 April 2024
Great weekend getaway
Big, comfy bed, gorgeous view of downtown Montreal. Great breakfast.
Bathroom was really small, that's about it.
2 April 2024
Continue your great work!
Superb location, superb service, superb hotel. It was my first time but not the last.
N/A
27 March 2024
Exceeded every expectation! AMAZING
This place was absolutely beautiful. Loved the minimal aesthetic. The lobby and room was beautiful and very clean. We were obsessed with the view of Montreal from the floor to ceiling window! It was our anniversary and it seems they upgraded us to a higher floor! Staff were extremely helpful and friendly. Valet was prompt and convenient. Location was perfect, would recommend to everyone!!!!
room is pretty small in size so if you are a family traveling with lots of stuff this may be an issue for you.. however for a couple it was perfect.
20 March 2024
Exceptional
The location is second to none! The hotel never disappoints when it comes to food options at the restaurant in the lobby be it breakfast or the dinners that we tried. Bed was comfortable. And I loved the water closet-divided bathroom. This hotel is my go to whenever I visit Montreal! They also made some special accomodations for my birthday.
I unfortunately got really sick halfway through my stay, and I was surprised and somewhat disappointed to learn that room service was no longer a thing at the hotel but I must say the included breakfast was amazing each day of our stay. And although it was available by request, it was also surprising that there was no iron in the room.
24 February 2024
Very good
Location, view
23 February 2024
A great option if you can get the discount.
I had a significant discount which made this property worth it. The location was good and the restaurant was fantastic considering the limited menu. 99% of the staff was wonderful. The day time manager was extremely polite and fixed an issue we had with paying for an included breakfast.
The room was very small, not enough to open two suitcases at the one time. The sink was clogged but water went down eventually. The pictures make the rooms look very modern but there is room for improvement. The day time staff were a little rude.
22 February 2024
Excellent downtown hotel
Excellent service, modern amenities and well located
Problem with a/c making noise
21 February 2024
Very good
Love the service and the simple check in process
The parking was difficult we were able to park in another underground parking lot. There is a lot in the area
Hotel facilities
Food & Drink
- - Restaurant
- - Bar
- - Kid meals (additional charge)
- - Wine/champagne (additional charge)
Business facilities
- - Meeting/banquet facilities (additional charge)
- - Business centre
- - Fax/photocopying (additional charge)
Reception services
- - 24-hour front desk
- - Express check-in/check-out
- - Currency exchange
- - Luggage storage
- - Concierge service
- - Private check-in/check-out
- - Invoice provided
Activities
- - Fitness centre
- - Fitness
- - Bicycle rental (additional charge)
Outdoors
- - Terrace
- - Sun terrace
- - Outdoor furniture
General
- - Non-smoking rooms
- - Facilities for disabled guests
- - Lift
- - Soundproof rooms
- - Heating
- - Allergy-free room
- - Non-smoking throughout
- - Air conditioning
- - Shared lounge/TV area
- - Pet basket
- - Pet bowls
Cleaning services
- - Dry cleaning (additional charge)
Parking
- - Parking garage
- - Electric vehicle charging station
Miscellaneous
- - 24-hour security
- - Key card access
- - Security alarm
- - Smoke alarms
- - Fire extinguishers
- - Breakfast takeaway containers
- - Face masks for guests available
8 October 2024
Fabulous