The Betsy Hotel South Beach, Miami

Super location at the start of ocean drive ! Rooms very comfortable! Facilities excellent !

Location is amazing. Stuff are so friendly. The ambience is phenomenal

The swimming pool was not heated as early morning, with the breeze being challenging, especially for the little ones

The location is pretty prime. Right across the street from the park and beach (not quite beach front but I don’t think anything is on ocean drive).The beds were really wide and super comfortable. The hotel was very clean. The jazz and 1950s music in the lounge creates a relaxing atmosphere and it’s fairly quiet at night. The only night I needed ear plugs because of the noise outside in the street was Saturday and even then it quieted down around midnight. Most of the staff are super nice and try to make you feel special and like you are being given royal treatment. The rooftop pool and decks have great views out to the ocean and the staff there (I think his name was Daniel) made me a delicious pina colada. The concierge Art was really helpful - gave me tons of recommendation including to a great waterfront restaurant with wonderful food - and he also contacted the owner of another tourist company on my behalf when I had a bad experience there. Also I was celebrating my birthday and they left me a bottle of champagne, some treats, and nice card (I think that was from Art the concierge). The have free yoga on the sun deck overlooking the ocean and the yoga instructor spent a lot of time talking with me afterwards and gave me recommendations on how to adapt my yoga practice for some issues I’m having with pain.

The hotel is a bit confusing to navigate because it’s two buildings connected by the Betsy orb walkway. The front half of the building is quite old and you can tell because there isn’t good humidity control. The sink in my room plugged up twice and the shower was also not draining correctly when I arrived. At least they had someone fix it right away. The toilet sometimes takes multiple flushes just to flush properly. The bathroom sink counter is very small (you have no room to spread out your toiletries, makeup, etc). Overall the building is just older so you gotta accept that about it and not expect the same thing you’d get at a new hotel. The food at the hotel restaurant was overpriced in my opinion. It was good food but it wasn’t AMAZING. I’ve had better food for less. I guess you pay for the ambience, the location and the service. They also have limited gluten free options. The vibe of the clientele was a bit stuffy. It might be your vibe if you are middle aged to senior citizen from old money. I especially felt this vibe while walking through the main lobby which is also basically the restaurant. Even though this hotel is on the beach, I felt out of place just walking through there in beach clothes. Seems like a lot of the people who go to the restaurant are just there to eat and make appearances. It wasn’t giving people on a beach vacation. Lastly, I had a negative experience with one of the front desk staff. I was asking for recommendations on places I could go with a laid back vibe and live music (sort of lounge/jazz bar style) where I could wear sandals as I didn’t think to bring dress shoes on this trip. The man at the front desk seemed to be looking down his nose at me when I mentioned sandals and laughed and said I wouldn’t get in the door. I clarified they were nicer sandals (mophistos) not flip flops and then he said even if I got in I probably would not feel comfortable because all the other women would be in dresses and heels.

The room, the restaurant and the amiability of the team

The communication between the two buildings

location

the noise , was not clean enough

The location is amazing and the atmosphere in the lobby with lots of things happening and live music

The beds were too soft and the sofa bed was not very comfortable. Pool area on the roof is relatively small

The room was clean, spacious and the bed was very comfy!

Nothing - everything was great!

Lovely hotel with great ambience and service. Staff were very friendly and helpful. Rooms were very comfortable.

Quirky historical charm, art everywhere, comfortable rooms, posh common areas

The pool was underwhelming. Was kind of drab and no server at the pool (just a bartender). Coffee shop was way over priced

Great staff. Comfortable bed and linens. Good food. I would stay again.

I DID YOGA ON THE ROOF TOP I THOUGHT THAT WAS VERY COOL

Loved everything about this hotel. It had a casual elegant feel. The staff was kind and helpful and the location was perfect. Our favorite part was the restaurant. We ate there for breakfast, lunch, and dinner at least once and each meal was delicious.

I liked everything!

The property is at the end of South Beach, great location and very much quiet. Roof bar and pool, was cool, only busy on Saturday afternoon, beach area was great. Gym was small but had everything I needed to work out. Strongest like is the Staff. FOH Went above and beyond, FOH (female, dark hair, Latino) was a star, helped me and my wife Changing rooms, went from a classic king to Royal Ocean suite. As all the rooms we looked at where n need of repair.

Our first room wasn’t great various damage to room, but this was quickly resolved. Late checkin in comparison, 4pm, but to add to the pain we arrived at hotel at 9am and no early checkin available. Early check out as well, standard is 11am again not the norm.

The location is great on ocean drive. Staff were very helpful. The room was very comfortable. I would highly recommend this hotel.

It was very expensive. But it was in one of best locations in Miami.

Beach service with chairs and umbrella was good. Rooftop pool was surprisingly large. The suite we had was large.

Being in the Hofhauser wing. You had to go up in the Dixon wing elevator, walk through the hotel and then down another lift to get to our room. Not a big inconvenience but just made it long

Great atmosphere, great staff

Main pool out of action

Super charming hotel. Great location by the beach. Staff was nice to accommodate our need for an early check-in.

Room was quite noisy - both from the street and from the internal corridor.

The location was great at the quiet end of ocean drive. The colonial style was lovely. Food and cocktails were very good

There wasn’t a lot of wardrobe storage space in the room

Lovely hotel, bar area was a really nice place to sit and relax before your meal. Food was great as always

Room could do with a mini bar also its a shame the main pool wasn't in use due to maintenance.

Beautiful vintage style hotel, with a great location on Ocean Drive. Dinner on the veranda was delightful. The "CEOs", Betsy and Rosa, were very welcoming, it's great to visit a place that is so dog friendly.

Great location. Good pool, restaurant and bar.

Rooms are very tired.

The Betsy was located in a fun area of Miami Beach and directly across the street from the beach. The room was very comfortable, and the staff were all very friendly. We enjoyed that the hotel offered beach chairs, towels, and umbrellas (!) at the beach at no additional cost. We also ate lunch at the restaurant after we checked out and the food was tasty and our server was super nice!

The drainage in the shower was temperamental - sometimes it was fine and more often it pooled. Not something that bothered us to a great extent but it required paying attention to avoid flooding the bathroom.

Location is perfect for Miami Beach and in the classier area of ocean drive with beach access in just a 2 min walk. Driss at reception was a gem! Vibrant lobby with live music.

I think it’s quite overpriced for what it is. Rooms are a bit small, there was a musty smell when we first walked in, and bathrobe looked worn out. Could use an overall uplift.

Quality hotel, unique vibe, with highly professional and attentive staff.

Nothing.

Location

Restaurant

Great Location utmost friendly staff! loved the live music & breakfast!!

-

The conferences, very hard to move around the hotel. The lifts were always full, it took ages to get a free one.

Quality and location excellent

Zero

great location, really friendly staff

rooms are well to small and not really clean.

The Betsy is a super cute little hotel at the end of South Beach. We were traveling in October so we did not get to enjoy many of the amenities the hotel had to offer due to weather. Our room was lovely and clean. The staff was kind and helpful. It seems like the perfect location for a girls trip or couples get away! We enjoyed our room service as well!

The hotel was not clear and the pool was closed which was one of the reasons we chose the Betsy so that was disappointing but hopefully will be back open soon! It is a wonderful area that would be nice to walk around, I was unaware of the traffic in Miami so things take a bit longer to get to and it is somewhat difficult for a Uber to find the hotel but not necessarily a negative.

Love the hotel. Boutique and v friendly

A beautiful property in a great beach location. We arrived a couple of days after a hurricane and our original room had a damp smell. We were moved (and upgraded) to a different room. The hotel was also undergoing some renovations which impacted our stay but overall we had a good experience.

Perfect service, good Food, music, our room inside to the patio, so no noise.

The location, the staff’s friendliness, the quality of food and drinks, the de oration and the many different spaces. The rooftop swimming pool and the rooftop bar were great.

The AC was noisy and the room and bathroom were relatively small

Mattress was comfortable, room was spotless and service focus from staff was very noticeable. Additionally, LT steak possesses three of the bests: we’ve ever had: the bread, the flan and the lemon poppyseed cake.

Courtyard pool under maintenance, an elevator that leads to nowhere?

It’s in the best location on Ocean drive, with a view of the ocean. There’s not traffic as the Ocean Drive was closed to traffic (not sure if it’s always the case). It’s very artsy and it feels like the lobby bar (with live music) and restaurant are very popular also with non-guests, so there’s always a vibrant atmosphere. The rooftop pool is great, you can see the ocean and sunset.

The room was huge. Fantastic space with living area to spread all our cases. The bed and pillows was so comfortable. The bathroom was great with a large walk in shower. Towels were plentiful and the nightly turn down service a bonus. The bar area had a great atmosphere with the piano player. The location is perfect.

The hot water took quite a long time to run through in the shower.

The hotel is very charming and the location could not be better.

We stayed for our 10 year anniversary. The room was expectedly small due to being a classic hotel, but had a nice little balcony and desk area. Beach service was easy. The Rooftop pool area and Lobby Bar were both excellent. The garden pool area and LT Steakhouse were under renovation so we did not experience them. Service was excellent. Location can't be beat.

It was beautiful, clean, cozy, family oriented, perfectly located with all around great staff, service and amenities!

We liked everything about the property!

Location. Nice feel. Love the art work.

Confusing layout. Why not make it two buildings/Hotels?

The environment and the quiet room.

The hot pool on the roof ! V unhealthy !

Beautiful location. Grand 1940s hotel. A little old around the edges - but that’s part of the charm. Polite and helpful staff. Great breakfast menu including breakfast cocktails. Straight across from the beach. A must stay.

Classy hotel with charm in abundance, best location in Miami. Rooftop pool feels very special

No shower pressure.....

Staff was very friendly. As hotel was not full, they offered early check in and late check out without extra charge.

Great location

not enough storage for clothes. had to live out of the suitcase.

All

It is in a quieter end of Ocean Drive and a short distance from the beach. It truly feels like a holiday.

Excellent staff, hotel immaculately kept Position on the ocean perfect

Staff was amazing and the restaurant was outstanding!!! Kudos to the Chef - Love that they have some amazing Jazz music playing every single day and the whole ambience of the hotel was just a dream! This is an absolutely wonderful hotel that I will be sure to visit again!!!

Only real complaint is that there are no hooks in the bathroom to hang towels which is a tad inconvenient.