Hotel Casa Gonzalez, Mexico City

It exudes wonderful Mexican charm. I loved it.

The TV didn’t work.

The people. The staff. The management.

Nothing specific. Yes the hotel could do with some upgrades but not to the extent of loosing its old world charm and tradition. It’s a hotel which has a lot of character. A throw back in time. And its staff & management reflect this. Unlike new hotels which are impersonal here it feels like a home away from home. I had an unfortunate accident : it was late and there was minimal staff. I had to be hospitalised. The entire team including the manager and his wife rallied around me and stayed with me almost like family members. They used their personal vehicle to take me to the hospital & bring me back. NO HOTEL IN THE WORLD would have done this. I recommend this place to anyone. A remarkable experience that I will always cherish. It speaks to the “Mexican character and culture”. I love Mexico and will tell people back home if you haven’t visited Mexico : do it now. Add it to your bucket list. The people are warm and friendly & helpful. This hotel is ‘ unique’.

This was the most lovely airbnb we have stayed in. The hosts and staff have been incredibly helpful and pleasant.

The tub is a bit old and the dinner at the on-site restaurant was good, but maybe not fabulous. But those were small things, greatly overshadowed by how wonderful everything else was.

The atmosphere is welcoming. The garden and the layout of the place is very harmonious. Also, the location is great, you can walk to many sites around it like the angel, the Chapultepec castle, paseo la reforma, and more. I felt like being at a house, in the country, peaceful. At the same with the going on around the corner.

We love the location, the staff and the food!

A few rough spots on the property but nothing that would keep us coming back. We really love this place.

Location was fabulous! Very convenient and safe. Property itself, quaint and very quiet.

Not that I did not like, just that was just ok. Room was small (that’s ok), but was stuffy even with window open (or closed) and fan on (no A/C). The key was really difficult to turn in lock to open. I couldn’t figure out the restaurant hours. Seems like no one was ever around.

Perfect location, safe at night and surrounded by multiple restaurants. Rooms were clean and mostly quiet. Loved the garden inside, and good breakfast.

Couldn’t get to join the twin beds in my room when I asked. Not a big deal, but would have been nice to have the twin beds joined (since I was staying on my own in the room). Wifi was weak.

The breakfast was one of the most amazing parts of staying here. Every morning you get to eat a wonderful and fresh meal in a homey room with stunning stained glass and beautiful Mexican ceramics. The service is excellent and the food always very well-prepared, prompt. All the staff at Casa Gonzalez are very kind and helpful. I would definitely stay here again! I felt safe and comfortable and well taken care of during my stay.

I did find a cockroach in my room I think because there’s a gap under the doorway leading outside to the patio. They can’t necessarily control for this but perhaps it would be good to put a towel down by that door gap to avoid bugs.

The property is very clean and cozy. The courtyard is full of beautiful flowers and plants where you can sit outside and either enjoy a peaceful cup of coffee in the morning or a relaxing drink at the end of the day. The property is very secure with cameras and a security fence that requires a key for you to be able to enter the property. The staff here are absolutely wonderful and accommodating. We have been here many times and will continue to come back because of the staff, and the beautiful property.

It is at a very central location. There are lots of bars, restaurants and coffee shops in the neighborhood. The hotel has a beautiful garden, very Mexican. The room is very clean.

Though I requested a quiet room when I made the reservation, I was given one of the few units facing the street. Without air conditioning, I have to leave the window open listening to the noise from the street.

Great location, quiet place and street but in the middle of a nice safe area with lots of breakfast places, bars and restaurants. Very friendly and helpful staff. Nice room, comfortable bed, large bathroom.

Nothing. The only small thing was that the warm water from the shower was sometimes so minimal that showering was not the optimal experience, but it always worked (also the warm water) (and sometimes with a more powerful splash of water too, just not always).

I especially liked the open spaces outside the room to sit. Even during the busiest time of day, it was quiet and relaxing inside the compound. The grounds were constantly tended by very kind workers. They obviously took pride in their work.

I can't think of anything, other than the week was up and it was our time to go.

An older style hotel in the full sense. It is very well maintained, and modernised. Professional staff! Good bathroom and extra large bedroom with sofa. Large garden with seats is a real bonus in CDMX. Well situated to walk to Anthropology Museo or into Historical centre.

About the only thing is no air-conditioning, but we were there in 34C days and the high ceilings kept the room cool.

That everything was clean.

A lovely, unique hotel in the heart of Mexico and surrounded by trees.

Breakfast was not included

Lovely space, comfortable room, great location with lots of food and drink options around. Street food, restaurants, bakeries. As a solo female traveller, I felt safe and warmly welcome and looked after. The jug of fresh juice with sparkling mineral water is amazing.

Breakfast was expensive for what you get. There are much better options in taquerias nearby. Try eg Dema 50 m away.

Love the family atmosphere and the location

We had a wonderful stay here. The location is great, and the staff was friendly and accommodating. It was like a little garden oasis in the middle of the city. We were pleasantly surprised at the amazing breakfast as well. Hoping to come back next time we’re in Mexico City.

Very nice hotel. Beautiful premises. Room and bed were very comfortable. Location is really good: few blocks away from Angel de La Independencia. And it was surprisingly quiet (considering central location). I really liked breakfast options: interesting things to try in the omelets: corn mushroom and pumpkin flower.

I wish I would have a coffee maker in my room, or at least hot water in the lobby so I can make some tea. I really needed it and got sick during my trip because I didn’t have enough hot liquids. That was quite inconvenient.

Walking distance to paseo La reforma and it’s mall and restaurants Nice garden area and its own restaurant. Comfortable beds and good running water in showers.

Na

Very clean and comfortable. It had lovely outdoor spaces for sitting and relaxing. The service was excellent

Breakfast was very good and we enjoyed talking to other guests at the communal table.

Two bedside lights instead of one.

The place has charm, beautiful gardens with seating arrangements outside. Staff is helpful and polite. Dining tables are beautifully set, there are plenty of menu options. My bed was very comfortable. I like the neighborhood a lot. It doesn’t feel like being in a huge city at all, but rather like being in a welcoming small town. This was my third stay here since 2021. Thank you!

It is recommended to save water, which I support; however, it takes a very long time, before the warm water arrives in the shower. A lot of clean cold water runs down the drain, before it gets warm.

Rooms were spacious and clean. Bed was very comfortable. Location was convenient for getting around and felt safe. Garden was beautiful and I wish we could have stayed longer to enjoy it!

Some street/restaurant noise in the late evening but to be expected to an extent. Ear plugs and closing the windows sorted it out.

Excellent guest facility in a quiet compound very near the US Embassy. The compound is composed of several older buildings, with a connecting courtyard containing tables and chairs, offering ample opportunity to relax. With older furnishings and paintings in the public areas, one feels as if one were a guest in a private residence.

No complaints! The restaurant offered family-style seating around large tables, so we opted to have breakfast elsewhere in the neighborhood, which offers all kinds of cuisines and ambiances.

Very nice building. very helpful staff.

I have stayed here many times, and I always have an excellent experience. I'll just repeat what I said in my review from my last visit: Relaxing, oasis atmosphere in the garden around which the buildings of the Casa Gonzalez are situated. Old world charm--they have only changed the things that they need to. Very friendly staff. Opportunity to meet other travelers around the large "communal" tables in the dining room where they serve breakfast and dinner. Friendly, helpful staff. Excellent location in a residential neighborhood within walking distance to many of the sites you will want to visiut.

There is nothing I didn't like. My favorite hotel in Mexico City.

Staff is wonderful. Love the neighborhood.

Everything was wonderful

straight to the point. my room is observably worn and can do with some refurb, although its spacious, clean definitely still in a “stayable” condition. toilet is another story, its a little tight in space with the bath tub taking up most of the space and toilet bowl right beside it and next to a wall. staffs are polite and responsive. helped with my parking late at night. didn’t really interact much other than check in and out. also didn’t manage to try the in house cafe/restaurant so no comments on that. for location, i guess its a place where its not near anywhere significant but not too far to uber anywhere in the city too. feels relatively safe area. value for money.

no elevators. aged rooms.

Very good localization, big, comfortable room and nice common spaces. Breakfest was good, but a bit expensive considering other nearby options.

There was a laundry room next to my room and I could hear the washing machine several times per day.

I loved our stay at Casa Gonzalez. The room was excellent (I loved that you get so many pillows) and the courtyard was a wonderful respite from the hustle and bustle of Mexico City. The location was good if you like walking. We walked to both the Museum of Anthropology and the Palacio Bellas Artes and they were nice walks but they did take 40+ minutes. However, it was easy to Uber when we didn't want to walk. Overall I recommend this hotel.

No complaints!

It’s a quiet and cozy place, full of green and authentic Mexican elements. It feels like a mini Hacienda. I like that it’s very low key from outside but it’s so welcoming and wholesome inside, contrasting with the busy area around it. It’s not overpriced or pretentious. It’s an old-school property that has been well taken care of. The rooms are good size and beds are comfortable. Food is homey and tasty. Thanks to everyone that keeps this place alive.

Staff are friendly and smile and wave every time you come through the gate. Someone is always at the front desk (24h), and always happy to make an espresso. We did not eat at the Cafe on premises, but there were always people there so it must be good. This is a terrific gem of a place. Would come back!

The location is convenient and safe - and generally quiet other than weekend evenings when a nearby restaurant features a live band. The staff are friendly and helpful. The grounds are lovely, with a pleasant garden that includes tables and chairs in several areas. The rooms are generally quite spacious and some have balconies or ground floor terraces.

This year our bathroom had an unpleasant odour - apparently from the sewer system. That was not the case in the room my sister-in-law had - nor for us last year when we stayed here.

A charming older hotel with various buildings around a series of lovely outdoor seating areas in gardens. Nice indoor seating areas too. Warm, welcoming, helpful staff, 24/7 front desk. Quiet and secure. Great central location with very good dining options nearby. Beautiful dining room with good food. Very comfortable bed. Large, bright room with balcony. The larger rooms are worth a relatively small price differential. Great value overall. If you require a modern, high style hotel with air conditioning, this is not your place.

Only one large towel per guest, hand towels would have been nice. No water glasses in room, although available from the kitchen on request. No facial tissues in room. No screens on windows, so mosquitoes can get in if they're open.

excellent location - near bus station El Ahuehuete of the bus line 7, nice courtyard full of Christmas-Star-Flower (The poinsettia), room was very cosy and comfortable. Bathroom was little bit old old-fashioned, but clean, and that was most important. Breakfast was nice and delicious, served in Talavera ware. Stuff was very gentle and helpful - Fernando, Issa, Betale, Jorge - (If I forgot someone to mention, or misspell the name, please forgive me) thank you once again for everything!

Excellent breakfast, cheerful service.

I’m torn between wanting to keep CG a secret and concern that with so few guests, its survival may be in jeopardy. Maybe folks were staying away from CDMX last weekend because of Reyes.

Four restored houses set around pretty garden patios, large rooms with wooden floors and high ceilings, gives Casa Gonzalez a relaxing and safe vibe. Well located for Reforma and El Angel, and buses to Puebla depart from a stop a mere 250m away.

Could do with more heating, given the size of the room and winter temperatures at night.

location, facilities, staff, breakfast. A peaceful courtyard. excellent staff.

Great location - super walkable into Roma and Condesa. Some nice food places near by too.

Our room wasn’t the best in terms of view out. Window facing a wall but it wasn’t a massive bother as we weren’t there very much. Bathroom is a bit run down but was clean and tidy with good water pressure.

The location was good, close to several restaurants. Walking distance to paseo la reforma was about 10 minutes. Close to Angel of Independence, Reforma 222 mall with many shops,restaurant, fast foods and cinema. The staff at hotel were very nice including restaurant staff.

The room was very cold. I had to ask for an extra heater. Other than that the rooms were very clean, beds were comfortable with nice pillows.

Very cute and felt so safe being in a little gated off community

No negative comments, everything was far better than we usually expect

This is a small hotel, in a great location. The entry is a little daunting, you need a key to open the gate. Inside, it's a nice space with small tables and open areas, a small courtyard and additional open spaces. Our room had 2 chairs outside for sitting if we wanted. The room was spacious and the bed was super comfortable. We had a king and a double in the room as well as a desk and a bench. It was a comfortable room. The bathroom was small and a little difficult to navigate because it was small. It served it's purpose. The have a very nice restaurant onsite. Breakfast was very good, lots of variety to choose from that was made fresh for you, not kept warm in a serving dish. We had a very good lunch at the hotel, food was well prepared and tasty. While we did not have dinner there (we were only there for a few days), the menu looked really good! The staff was very helpful in directing us and helping with taxis. The hotel is centrally located very close to the Angel of Independence statue, where you can easily get hop on, hop off buses, taxis, Ubers and regular buses. There are good restaurants within a few blocks of the hotel. Overall, it's a nice hotel and would have received better marks if the bathroom had been more updated and a little more spacious.

The bathroom was the only negative to this hotel because of it's size.

A small older property with charm. Really comfortable beds.

Old tub and shower - not a dealbreaker for me but may be for some.

Nice location, rooms are spacious and clean.

Exceptionally kind and friendly staff! Peaceful and safe neighborhood to explore a variety of restaurants and parks and to use as a base for traveling throughout Mexico City with close access to Metrobus stops. Courtyard setting and balcony made the experience idyllic and welcoming. Second time at this hotel and would definitely stay again!

Just a little bit of walking to get to subway (metro) stations.

The location was very good and the ambiance was excellent

It could do with a little updating

Really nice hotel small hotel - clean, comfortable, with a beautiful inner courtyard gated from a residential street. Nice beds. A bit gloomy on the outside at night, but as soon as you get through the gate it is bright and cheery. They do have rooms on the ground floor for anyone with mobility issues. No air conditioning but good air flow and have a floor fan. Only 2 blocks off the Reforma with lots of great restaurants nearby.

Missing some small basics like drinking glasses in the room.

Always my favorite place to stay in CDMX. Great rooms, quiet convenient location. Fernando at front desk is always upbeat, friendly and helpful.

The dining room is a bit expensive.