The Westin Beale Street, Memphis
More photosExpert reviews
“The rooms are classic Westin—bright, white, and sun-drenched—and in my opinion there’s nothing better than the Westin’s signature “Heavenly Bed,” with its plush, pillowtop mattresses and 250-thread-count sheets.”
What guests liked
- Central location
- Comfortable beds
- Friendly staff
- Bar
All you need to know
Experience the pinnacle of hospitality at The Westin Memphis Beale Street. This AAA 4-Diamond establishment, conveniently located near the vibrant Beale Street in Memphis, TN, offers recently refurbished rooms and suites, revitalized conference facilities, fine dining, and more.
It’s situated just a stone’s throw away from the lively ambiance of Beale Street, the FedEx Forum, and The Memphis Rock ‘n’ Soul Museum.
After a bustling day, return to your accommodation in Memphis, TN, which features plush bedding, modern bathrooms, generous workspace, courtesy Starbucks coffee, and a high-definition TV.
In your leisure hours, take advantage of the in-house fitness center, round-the-clock business center, and exquisite cuisine at Bleu restaurant and lounge. Make The Westin Memphis Beale Street Hotel your second home during your future trips to downtown Memphis.
Hotel deals & lowest price guarantee
We collaborate with Booking.com and Agoda. These two reservation platforms assure you the lowest possible rate, ensuring you always get the finest bargain for this hotel. If you’ve found a more favorable rate elsewhere, simply reach out to the booking platform and they’ll reimburse you the difference right away. You have the option to compare prices until the day preceding your check-in.
Location
Recent guest reviews
20 February 2024
I enjoyed my stay but I dnt think it is right to charge me for items tht was in the refrigerator that I did not use I o
That I had to pay for items in tht refrigerator I didnt take
16 February 2024
It was an excellent experience for us. We would definitely recommend this hotel.
The staff was friendly.
I had no complaints.
7 February 2024
Nice get away
The night Clerk was excellent and very professional
4 February 2024
Exceptional
Location to FedEx Forum great. Staff was helpful and friendly
30 January 2024
Staff was great
Valet’s
Price
28 January 2024
Fabulous
The bed
Low tub
18 January 2024
Perfect location
I loved the location. So convenient to walk to FedEx Forum.
13 January 2024
It would have been perfect if the front desk staff were more respectful.
Cleanliness, location, and quiet.
The front desk staff were rude and inept.
4 January 2024
Service was good and staff was great!! A big shout out to Angel, Karman and Maggie for providing us with a great experie
Karman, Angel and Maggie were so sweet and took very good care of me and my family!!! And the New Year’s party that was downstairs at the bar was lit!!! This is an amazing hotel and is a 10 out 10!!! Please stay here if you are ever in the Memphis,TN area!! ☺️
I loved everything!!❤️
2 January 2024
Exceptional
Great location. Friendly staff.
Parking. Paid over $100 for parking for a 2 night stay at the hotel. Ridiculous..,
2 January 2024
Exceptional
Cleanliness
Crowded
19 December 2023
Exceptional
Location
Nothing
18 December 2023
Exceptional
Everything
17 December 2023
Exceptional
room location and view
everything was fine
27 November 2023
Very good
The walls are thin. We could hear the people next to us and they could hear ours. Which was a little uncomfortable.
14 November 2023
Rooms Fantastic, breakfast Staff disappointing along with the food.
The rooms were fantastic, with the added extras made a nice touch. My only suggestion would be if there are two people staying in the room for two days ensure that there is enough coffee pods and milk available to have at least two coffees each.
The breakfast team let you down dreadfully. It was not busy when we went in. In order not to embarrass the breakfast team I made a complaint at the check in counter at the main front desk. All our meals were luke warm (omelet/potatoes) and or cold (oatmeal). The coffee was cold we asked for a jug of hot water to warm up the coffee, we had to ask for refills on coffee. The lack of hospitality etiquette needs to be addressed. Extra milk served in a cup not a jug, try pouring from that into coffee cup or oatmeal bowl. The attitude to service to the customer was lapse to say the least. Disappointing especially from a establishment like the Westin. We paid top dollar to stay here and are treated as though it’s a bother to be looked after.
7 November 2023
Good trip
Good location
Unfortunately the restaurant does not cater to vegetarians/gluten free/vegans!
30 October 2023
Exceptional
The staff was excellent. The bartender was excellent. The guy at the front desk was great. The valet parking hooked us with someone to take us to the airport. Everyone was great. Best hotel ever.
24 October 2023
Great
All good
Nothing
18 October 2023
Great place to stay in Memphis
Great location
Excellent staff
Clean and new
15 October 2023
Exceptional
Sam, the bartenders and the wait staff.we’re all fantastic. The helped make our stay lovely.
29 August 2023
Exceptional
Hospitality
Everything was great
28 August 2023
Grandchildren had a blast and hotel staff were very accommodating.
General areas kept clean and someone always available when needed.
Everything was great
3 August 2023
Fun and friendly staff, great location, well maintained
Clean, great facilities
Nothing
30 July 2023
I'll be back@
Everything was great!
Nothing
22 July 2023
Very happy and round highky recommenced anyone to stay here.
Friendly staff and fantastic facilities.
11 July 2023
Exceptional
Clean and comfortable
The staff were amazing and took great care of us
Nothing
6 July 2023
excellent location and comfortable room.
This hotel is located minutes of walking to the Beale street, by the FedEx arena. However, it is soundproof and we could sleep very nice, without hearing all the music and dancing from the Beale street. Is super clean and nice. High quality toiletries. Comfortable mattress with high quality sheets. We will come back!
The restaurant downstairs is nice and clean but the service is super slow and not very professional. Our waiter came back came back first to tell us that they are out of orange juice. After 6 minutes of waiting for our food, he came to let me know that they are out of eggs. after another 5 minutes, he informed us that they are out of potatoes!!!!! very disappointed!! My advice will be to eat breakfast at nearby restaurants.
4 July 2023
Exceptional
I liked the location. Very convenient. Room and hotel very clean staff great valet staff was outstanding.
NA
3 July 2023
Nice
It was clean and staff was very nice
They charged for the mini bar and snacks we didn’t touch. :(
28 June 2023
Good
Everything was fine an offer of breakfast would have been nice.
We had brought food in but there was no where to put it. The refrigerator was packed with drinks which we did not purchase. The door to the refrigerator should’ve been on the left side to get better access to it.
22 June 2023
From start to finish staff did a great job of showing southern hospitality!
Staff was amazing helpful and friendly!!!!
Room was quiet, clean, spacious and bed super comfy. Location is perfect
An outdoor pool! It’s hot in Memphis!!
7 June 2023
Room was very clean and bed’s comfortable.
perfect location
wish there was a pool and hot tub.
30 May 2023
My Memphis experience
Everything about this hotel was great from the valet ( which I didn't use but they were nice), the front desk, to the housekeeping. The front desk was very knowledgeable about the things that are going on in the city.
I didn't like the fact that I wasn't told about certain amenities. One of those things was the extra refrigerator for my room that I could've used to keep my things cold that needed to be kept cold like any leftovers I had.
30 May 2023
Exceptional
Location was great!!!
The bathroom floor had previous guest or guests hair left on the floor.
28 May 2023
wonderful first experience of Memphis.
great location, excellent value.
nothing….
25 May 2023
Exceptional
Good breakfast.
Having all the streets shut down around the hotel.
23 May 2023
Fun Fun Fun at Beale Street
I really love the location of the property. I loved how easy it was to enter into your room. When we came into the hotel, there was always friendly staff ready and willing to help you.
what I didn’t like about the property was the gift shop it’s not easily accessible during late hours. There’s also no microwaves or refrigerators in the room.
23 May 2023
Hated the beds the staff could be a little more welcoming!
The mattresses need to be switched out they had big indentations in them which killed me and my husband’s backs! We left a day early! Probably won’t visit Memphis again! The bartender was great at making drinks and pleasant once you got her talking
I feel like the staff at the check in counters weren’t the friendliest! The valet people were decent!
11 May 2023
I was able to sleep out of the elements. Convenient to Beale Street.
The location was nice and the room had a great view. I liked the bathroom layout. The water had good pressure.
One of the elevators was broken which caused a lot of long waits to use the elevator. I also would have preferred a refrigerator to the minibar. The description made it seem like breakfast was included in the stay. Breakfast was for sale which is not the same as “breakfast included” as described.
8 May 2023
if you like music and basketball great place to stay
very close to Beale Street and great restaurant and brew pubs
could hear music in evening, but that was okay for us
25 April 2023
Excellent
The price!
25 April 2023
Weekend getaway
The staff is very friendly, easy check in and check out.
I had no complaints.
15 April 2023
Nice and clean
Great
Everything was great
3 April 2023
Overall good
Room and location
Only 1 elevator worked. We had to wait 5 to 7 minutes before it arrived and then 10 to 12 people would be in it.
30 March 2023
understaffed
location.
one elevator worked. my room locks were both broken. they only fixed one
30 March 2023
The stay was comfortable, luxurious and safe!
Room was clean and comfortable. Safety measures were in place. It was convenient to our location - The FedX sports arena.
I thought I'd be getting free breakfast.
26 March 2023
Exceptional
Everything!!
1 elevator
23 March 2023
Very good
Location was good not real far to walk.
They had technical issues with cards getting in room and elevator. Get to room after being out to find remote was dead to TV. Something that should be check if room was ready. Not a huge deal.
Hotel facilities
Food & Drink
- - Restaurant
- - Bar
- - Breakfast in the room
- - Special diet menus (on request)
- - Kid meals (additional charge)
- - Wine/champagne (additional charge)
- - Fruits (additional charge)
- - Coffee house on site
General
- - Room service
- - Non-smoking rooms
- - Facilities for disabled guests
- - Lift
- - Safety deposit box
- - Heating
- - Allergy-free room
- - Non-smoking throughout
- - Air conditioning
- - Designated smoking area
- - Minimarket on site
- - Paid WiFi
- - Pet bowls
Business facilities
- - Meeting/banquet facilities (additional charge)
- - Fax/photocopying (additional charge)
Reception services
- - 24-hour front desk
- - Luggage storage
- - ATM/cash machine on site
- - Concierge service
- - Private check-in/check-out
Activities
- - Fitness centre
- - Fitness
- - Happy hour (additional charge)
Cleaning services
- - Daily housekeeping
Parking
- - Parking garage
- - Accessible parking
Accessibility
- - Wheelchair accessible
- - Toilet with grab rails
Outdoors
- - Outdoor furniture
Miscellaneous
- - 24-hour security
- - Key access
- - Key card access
- - Smoke alarms
- - CCTV in common areas
- - CCTV outside property
- - Fire extinguishers
Other Memphis hotels
Hotel Napoleon, Memphis
New York Times“The 1902-vintage Winchester office building has recently been repurposed as the Hotel Napoleon Memphis with 58 crisp rooms. In addition to its pedestrian-friendly downtown location, the hotel houses a restaurant serving breakfast and dinner, and offers free coffee anytime in the lobby.”
Featured in New York Times’ 36 Hours in Memphis.
Big Cypress Lodge, Memphis
New York Times“The Mississippi riverfront glass pyramid that last served as a basketball arena has been refashioned as an immersive Bass Pro Shop, complete with fish- and gator-filled ponds. Overlooking them and the indoor cypress swamp diorama is the rustic-themed, 103-room Big Cypress Lodge.”
Featured in New York Times’ 36 Hours in Memphis.
River Inn of Harbor Town, Memphis
Frommers + 2 more“It’s been around since 2007, but River Inn still manages to fly under the radar, and in fact, many Memphians don’t even know it’s there. On the banks of the river, in the yuppie waterfront community of Harbor Town, this boutique hotel feels very European: it’s perfect for an anniversary or other romantic occasion.”
Featured as Frommer’s Exceptional Choice in Memphis.
Hampton Inn & Suites Beale Street, Memphis
Frommers“Hampton Inns used to just be budget options, but in recent years they’ve become more boutiquey, but without the big price tag. Everything about this hotel is reliable (including the service) and convenient (particularly the location). You’ve gotta love a hotel that doesn’t try to nickel-and-dime you, and it’s hard to beat getting freebies like the Wi-Fi and the breakfast.”
Featured as Frommer’s Exceptional Choice in Memphis.
28 February 2024
Amazing location and an even more amazing staff! We had a wonderful stay!