Hotel Treasury on Collins, Melbourne

Loved the breakfasts, lovely professional staff, beautiful building, affordable price, spacious room, bathroom.

Garbage hasn’t been emptied/towels changed in the morning as requested whilst we were away. Had to call reception second time in the afternoon. When the cleaner came, she didn’t empty one of the bins that was very full in the living room area.

Loved the hotel.

Pretty much everything. Got a great deal, stayed in Loft King Spa room. Absolutely fabulous space and the tub was great. Plenty of space and everything we needed was there. Complimentary breakfast, snacks, wine hour and even popcorn to Netflix & chill. And every spot we went to was walking distance or easy to reach by close trams. I honestly will make this my go to hotel for a Melbourne visit!!

The shower floor was a bit slippery and a handle was loose. Easy fix and with so many pluses, only a small matter to fix.

Very good

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The staff was incredibly helpful. Especially Rebecca

Beautiful heritage building! The rooms were clean and comfortable and the staff friendly and helpful.

Beautiful property with modern, clean and well thought through amenities. Welcoming staff! Excellent location, too. Wish we could have stayed more than one night.

Super accomodating, friendly and kind staff. They assisted us in making up beds for our two children before we arrived and help us to check in past midnight.

Fantastic customer service and lots of extras provided! Staff made the stay memorable and special! Great location and peaceful night of sleep!

Nothing! Fantastic stay!

The property is gorgeous! Our Suite on 7th floor was huge and stunningly decorated! The complimentary drink and nibbles on arrival and nibbles during the day was so generous! Breakfast though simple and in a small area on the mezzanine floor was delicious! The staff were ALL SO amazing and could not do enough for us! Full apartment style with kitchenette and laundry. So many small touches…they had thought of their guests needs beautifully!

Downstairs is a separate restaurant that can be used as a wedding venue meaning the entrance to the hotel reception is through the side door. Not a major though!

Wine Down 4-6pm Breakfasts - fairly simple, but all one needs Quiet and comfortable rooms. Lovely staff.

As a chemically sensitive person I found the all-pervading artificial scents nauseating. It lacks an appealing lobby and feels disconnected from the non-atmospheric separately managed restaurant at ground level.

Spacious room with small kitchen Good location Great breakfast and enjoyed the snacks that were available.

I had a communication problem so that the requested room was not available on arrival later in the day.

very helpful staffs and veeeeery warm welcome

The location is central to access the sites around the city. Trams, restaurants, cultural arenas all within walking distance. Regarding the accommodation you simply have it all. Rooms perfect, modern and very well maintained. Breakfast excellent. Wine down for all guests in the afternoon was a great start to have a wine before heading out for a meal. Lastly the staff… a delight at every point. Helpful and committed.

Absolutely nothing to be negative about.

Great location. A charming older style hotel with character. Helpful staff. Comfortable bed. Lovely toiletries. Breakfast were well prepared and generous..good selection of food. Happy hour offered each afternoon for guests.

Hard to fault this hotel.

Good size room and well maintained

Lack of car parking space to unload and help to get luggage into hotel

Excellent location / fabulous room. Very comfortable friendly staff overall superb experience would definitely recommend

Leaving

Staff were fantastic. Lounge and snacks were such an amazing touch that we really enjoyed. Breakfast was a great mix of hot and cold choices. Room was excellent and comfortable.

All staff were extremely friendly and assisted in every way. The buffet breakfast was perfect in every way. Afternoon Wine Down sessions were a great way to relax before dinner. The bar tender who was working every afternoon, was so friendly and the face that everyone needs after a long day. The building itself was like stepping back in time. To stay in a building which was once a large bank - now we are all a part of its history.

At first, I thought I could not fault anything.

Great location and nicely appointed room. Loved the unlimited snacks

A bit old and fuddy duddy but they’ve done a good job rejuvenating it

Brekky was ok staff were fabulous!!!

Children's room had great view of beautiful historic architecture The Wind Down was enjoyable Quiet place Excellent Brekky complete with greens Engaging historic building

Plants; notable absence of plants, atrium area etc

Location, large apartment, clean, great staff, good breakfast.

Liked everything. Some people might have had a problem getting into the shower over the bath but it was ok for us.

Staff were incredible, everything was so clean!!

I wish we could have ordered a latte at breakfast (not out of the machine!)

Our third stay. Very comfortable and familiar. Starting to look a little tired and probably needs targeted refurbishing. Service excellent in general. Breakfast good. Evers recommended an Italian restaurant for Sunday evening which was superb.

Harris offered a discretionary clean on day 2. Nothing happened. Why can’t you make the bar/restaurant available at the weekend ?

All staff were very friendly and attentive to our needs, customer service was a very high quality and we were very impressed. Breakfast was delicious, location was very walkable to Bourke St Mall, Melbourne Central and Chinatown. Room was spacious and clean. We would definitely stay again!

There wasn't anything we didn't like.

I love the smell of cleanliness. Thanks for keeping the property in good condition.

I wish there is more hooks for me and my husband to hang our towels to reuse them, as there are two rolled towels above the toilets which is not so hygiene.

Very well-appointed accommodations; contemporary and comfortable. Breakfast was better than expected, with plenty of variety. Staff are very welcoming and helpful. Location is ideal!

Everything, especially breafast, lounges, complimentay daily wine abd room

Nothing

Comfortable and welcoming, with wonderful little touches. Wine down was a personal favourite!

N/A

The staff were fabulous and kind , especially Harris who was EXPECTIONAL, extremely warm, kind, engaging, just all round fantastic. The premises is gorgeous and has great touches back to the old era. Rooms were beautifully appointed, and breakfast was lovely.

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A property with history and maintenance of character

Great breakfast. Suite was large size with king bed. Molton Brown bath goodies were a nice touch.

No ff program. Full price is average value for money. We got a last minute deal through booking.com which made it better value

Great location in the free tram zone，the room was clean and well equipped with many appiances

The room was extremely comfortable and spacious and exactly what we needed. Happy hour was a very nice surprsise. Excellent breakfast and very friendly staff.

Nothing

Lovely room, tea coffee snack station, historic elements, wine down

Entrance was a bit unusual, but once we had worked it out it was fine

Location

Unless requested, suites are only cleaned every three days. This includes bed making, bathroom cleaning and washing up of kitchenware etc…

I could not fault anything. Reception on arrival was fabulous. Breakfast had a great variety. Evening Drinks were great.

Maybe a topper on the mattress.

Location excellent in cbd. Room spacious with good view and quiet at night. Room was very well equiped. Breakfast excellent with wonderful array of food and drinks.

Possibly in description of ‘a balcony room’ to add that there was a quite a large step up to get on it which was not an easy task for everyone. Also to request a room with a seperate shower for the same mobility reason as the balcony step up.

The location is central and we could walk everywhere, however, keep in mind, does require about 7-8 minutes to get to the train station/Yarra River or the nearest pick-up points for most tours. We love walking so, it worked out well for us. We loved the heritage suites and the ability to spread out with an outside balcony plus an additional room with a sofa bed, kitchenette, and a wash/dryer. The staff was incredibly helpful and friendly. The Kitchenette was well-stocked with cutlery and utensils and the breakfast menu was quite good, although they could do with more variety on the hot items, it was somewhat repetitive for an extended stay of 4 days.

We were not allowed to enter through the front entrance due to private parties being held on several occasions, and we would be redirected to use the side door. It was not a big deal, but just that it was a little odd.

Breakfast was exceptional. Property is gorgeous

Good location and various kind of dish in breakfast.

Bath tab was not clean, some cleaner liquid remained on the surface of bath tab, which caused slippy surface. Slippers and bottle of water and milk were stocked for only two persons not for three persons.

Location, helpful and friendly staff, all day snacks and coffee/tea available at the Mezzanine, wine-down time, quaint furnitures, comfy beds and lovely body soap and shampoo

Nothing

Spacious rooms to fit a family of five! We feel like we are at home with microwave, cooktop, washing machine, glass ware and snacks at the reception!

Location was fantastic, we walked everywhere. Room layout was perfect for family of 3

Bed Wass quite hard for me

Wonderful customer service, amazing rooms, great location, breakfast and facilities. The kids didn't want to leave!

The staff were friendly and helpful. The rooms were spacious with good amenities. The breakfasts offered were substantial with a good variety.

The level of the bath/shower was higher than the floor level which made it a little difficult for stepping in and out of. It was also rather narrow.

Absolutely stunning building! Great location and fabulous staff. Bar area was super quaint and the overall atmosphere was just perfect for a weekend getaway.

Shared a room with a friend - only in a single bed. The bedroom was big enough for 2 x double beds. Otherwise - everything was awesome!

inhouse cooking well

Wonderful place to make your home for a few days. Central to CBD Melbourne it is easy to catch trams and walk everywhere. It is the little touches that make this place special. The staff who all greet you by name and are happy to chat. Information about the building's history in the room. A Rubik's cube in the room. A kitchenette in the room. The little treasure messages. The mezzanine floor is a special hotel guest space to relax, read a book, play pool with complimentary snacks and a complimentary glass of wine in the evening. The rooms are designed for staying, they have a washing machine and dryer. The beds are comfortable and the amenities are lovely.

The smell when you enter the hotel is a bit cloying. The gym is very small and airless. No stand alone shower.