Hotel Treasury on Collins, Melbourne

Cleanliness, location and friendly staff.

The location and facilities available to guests were great. A few trinkets in the room -were also a great hit when travelling with kids

The bed was a bit firm for my taste- I just prefer something softer.

They let me check in early when I got there, and breakfast was free in the morning. The staff is super friendly and explains everything so well.

The mini bar area on the M floor was great ！The hotel no complaints at all.

Felt like coming home

Great location knowledgable staff amenities and service highly rated

Great location in the city, spacious comfortable room with practical extras such as kitchen and a washing machine. We enjoyed the buffet breakfast, complimentary glass of wine in the bar each afternoon. Was a great stay.

Loved it all.

Breakfast and the guest level.

Parking isn't great.

Elegant and liked the marble

Bed was a bit hard and there was a bit of dust behind tables etc

Entrance through a restaurant or a narrow way does not justify the ambience of the hotel. The room was so good i can’t explain. I wish i had taken a photo. Me and my wife stayed in Melbourne two nights for work. One night was in Crowne Hotel by IHG and the next was at this hotel. We personally liked ther overall experience at this hotel more than the Crown.

NA

My wife and I had a really lovely time staying at Treasury on Collins. From start to end, the experience was great, the room was cosy and well set up, and the staff were all super friendly and helpful. We really felt taken care of during our stay. One part that gave us a good laugh was the towel situation. We asked for bath towels, but somehow ended up with a bunch of bath mats instead. It was quite amusing to see so many of them lined up, clearly meant for the bathroom floor, but hey, it made for a fun story. We also had a little “adventure” with the lift, one evening it wasn’t working and we had to climb seven flights of stairs (which made me realise I need to work on my fitness!). When the lift came back on, we thought all was fine… until it suddenly stopped while we were inside. That gave us a mini heart attack, but thankfully a technician was nearby and got us out quickly. Other than those two things, everything else was smooth and enjoyable. Great location, clean rooms, comfy bed, just an overall nice vibe. Really appreciate all the staff who were there during our stay. Would totally come back again. Thank you for making it such a pleasant experience!

The only small downside was the lift; it stopped briefly while we were inside, which was a bit scary at the time! Thankfully, the technician was quick to assist. It would also be great if there were more lifts available, or perhaps a guest-only lift, especially after climbing seven flights of stairs earlier that day (we got our cardio in!). Also, having a private car park for hotel guests would be a wonderful addition. Lugging our luggage across a fair distance was a bit exhausting, maybe just for us, haha! However, these are just minor issues. Everything else was smooth and enjoyable.

Location was excellent and staff very accommodating.

Very nice architecture and finishes , beautiful spacious luxerious room. We loved the free drinks, treats, fruit and complemantary glass of wine, it felt so welcoming and we felt so spoiled. Extremely helpful and friendly staff.

The mezzanine was very noisy due to a party but we were allowed to bring our drinks etc upstairs to our beautiful and quiet room

Breakfast, restaurant, staff, wine bar.

large room, washing machine, location excellent

The extras made our stay value for money. A great breakfast, snacks, “wine down”. And the staff were friendly and helpful.

Nothing not to like

Staff were friendly and there was an old world charm that you don't have in other hotels

None

Great breakfast and lovely staff, nice furnishings and room. Tea/coffee/snack facilities were a bonus.

Bathrooms need renovating. Shower over bath is difficult for those with mobility issues Very slow lifts.

Everything!! We had a fabulous stay here. Only for a couple of nights, next time will stay longer. The high points are for the staff, all helpful happy and polite. The room, spacious and clean. There is a lounge area so if you need to work while here you can. Small kitchenette fully equipped. Big comfortable bed and very quiet room. Buffet breakfast was good, with selection of hot food, pastries, cereals and fresh fruit. They offer a free wine in the evening between 4-6, and there is snacks from the meal area as well. Love the decor of the hotel, warm and inviting.

Nothing.

Really great facilities! The guest lounge and puzzle challenges in the room was a lovely touch!

Shower heads were a bit low if you’re tall

Central location. Friendly staff. Good breakfast. In room laundry was good.

The room was spacious with lovely soft furnishings and bed very comfortable. Staff were always friendly and helpful. Wine down was fabulous as was the included breakfast.

The bathroom. We felt this needed a renovation - it was not comfortable or easy getting into the bath to have a shower as I have a fracture in my foot. These days and for this price we expected a separate shower.

The room was very nice, tidy & we really liked the heart chocolate gifts. Many vintage toys, we enjoyed playing & we remembered our childhood. The view was not that nice.

The only down side was the parking. We had a very negative experience, in the cold weather the card did not open & our 2 years was crying.

Room was GREAT! A really nice, comfortable space to be in. It was well laid out, equipped with everything you need. Kitchenette with pod coffee machine etc. Very clean and nicely decorated. Very comfortable.

central location in the CBD walkable to Southern Cross station, lovely quiet heritage building, friendly staff, very good breakfast included with snacks anytime & wine in the evening, free Netflix, spacious unit with modern furnishings, has a combo washer/dryer

Although facility accepts American Express credit cards, was not notified that there's an extra % charge to use it until arrival when payment had already been charged & cleared. There are 3 steps down from sleeping area to living room & a high bathtub to access shower.

Everything - the decor of hotel, the ease of check in/out, staff all brilliant, room just amazing - so big and so quiet!! The breakfast was superb, and the convenience of being able to grab a snack or coffee during the day was just so generous. Definitely will be back and now know how well equipped the rooms are for self-catering if required.

Honestly , there was nothing we could fault. Oh, maybe the lift - but at the end of the day, it went up and down - but only one of two seemed to be in operation. Having said that, it did not really impact us.

Staff were great and responsive to request. Location was great. All staff were pleasant to deal with.

Beds are a bit hard. Only 1 lift working for 5 days

Beautiful historic building. Great location in the center, close to trams. Good breakfast. Snack and coffee station open all day, evening free drink at the bar. A wonderful hotel.

No hotel restaurant. The restaurant not part of hotel was very loud when we arrived. Difficult to check in on the mezzanine and hear what was being said. It was then closed for most of our stay. Not a big deal really. We enjoyed our stay very much.

Loved its old world charm

It didn’t have parking

Clean and tidy and had interesting history

It’s heritage and how it has been preserved

Unbelievable location - As a born and bred local getting away for a weekend I am left thinking that there is simply no better placed hotel in the city. For any tourists unsure about this. I unequivocally guarantee you will not find a more convenient location in Melbourne. The rooms are big and would be amazing for a small family to comfortably lodge. The kitchenettes are actually massive and are as big as what you would see in a small residential apartment. The appliances work well and the building is clean across the board. The service during breakfast was great.

I’ll preface by saying I knew what I was up for when making a reservation but just set your expectations when booking here regarding the levels of service you will receive. It’s designed and advertised as a self contained apartment-hotel experience. If you are not used to this you may think the levels of service are not in line with what you’re spending especially if you are accustomed to Asian hotel hospitality. The building is old - little attempt has been made to keep the decor modern and despite it being completely spotless and clean you may feel like you are not getting the premium live-in experience. Especially given the price at or just over $300aud a night. The bathrooms in particular are dated, small and were definitely the most disappointing aspect of the stay. I am 6’1 and I was not able to comfortably stand in the shower - the shower head uses water saver disc and as such the head pressure is very low. The breakfast was a blend of continental and buffet style featuring all the normal items. The items in the warmers however were lukewarm borderline cold (egg dishes) I attended breakfast at the first available time 7am which indicates the food is being reheated or prepared too early. Again the breakfast offering for the price is just okay.

A magnificent building. The one bed apartment gave me lots of space for a week long stay. Easy access to trams, trains, shopping & food. The guest lounge was a lovely bonus. A space to relax with a tea or coffee if you didn’t feelings like staying in your room.

Prime location. Ideally situated in the city's core, this location offers convenient access to various attractions and a multitude of excellent nearby restaurants. The rooms are quite spacious and come equipped with all the necessary amenities. Additionally, the complimentary bar available at all times is a fantastic perk.

Perfect location

Marvin customer service rep was amazing.

The location was perfect for us, right in the CBD and near attractions like the art galleries, botanic gardens and a great range of restaurants and bars, with great transport around the city (although we walked most of the time). We loved the breakfast and the general relaxed vibe of the hotel.

It was quite good. I don't have a major dislike. Our room faced an alleyway, so not the most scenic, but it didn't matter to us.

Loved the breakfasts, lovely professional staff, beautiful building, affordable price, spacious room, bathroom.

Garbage hasn’t been emptied/towels changed in the morning as requested whilst we were away. Had to call reception second time in the afternoon. When the cleaner came, she didn’t empty one of the bins that was very full in the living room area.

Loved the hotel.

Pretty much everything. Got a great deal, stayed in Loft King Spa room. Absolutely fabulous space and the tub was great. Plenty of space and everything we needed was there. Complimentary breakfast, snacks, wine hour and even popcorn to Netflix & chill. And every spot we went to was walking distance or easy to reach by close trams. I honestly will make this my go to hotel for a Melbourne visit!!

The shower floor was a bit slippery and a handle was loose. Easy fix and with so many pluses, only a small matter to fix.

Very good

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The staff was incredibly helpful. Especially Rebecca

Beautiful heritage building! The rooms were clean and comfortable and the staff friendly and helpful.

Beautiful property with modern, clean and well thought through amenities. Welcoming staff! Excellent location, too. Wish we could have stayed more than one night.

Super accomodating, friendly and kind staff. They assisted us in making up beds for our two children before we arrived and help us to check in past midnight.

Fantastic customer service and lots of extras provided! Staff made the stay memorable and special! Great location and peaceful night of sleep!

Nothing! Fantastic stay!

The property is gorgeous! Our Suite on 7th floor was huge and stunningly decorated! The complimentary drink and nibbles on arrival and nibbles during the day was so generous! Breakfast though simple and in a small area on the mezzanine floor was delicious! The staff were ALL SO amazing and could not do enough for us! Full apartment style with kitchenette and laundry. So many small touches…they had thought of their guests needs beautifully!

Downstairs is a separate restaurant that can be used as a wedding venue meaning the entrance to the hotel reception is through the side door. Not a major though!

Wine Down 4-6pm Breakfasts - fairly simple, but all one needs Quiet and comfortable rooms. Lovely staff.

As a chemically sensitive person I found the all-pervading artificial scents nauseating. It lacks an appealing lobby and feels disconnected from the non-atmospheric separately managed restaurant at ground level.

Spacious room with small kitchen Good location Great breakfast and enjoyed the snacks that were available.

I had a communication problem so that the requested room was not available on arrival later in the day.

very helpful staffs and veeeeery warm welcome

The location is central to access the sites around the city. Trams, restaurants, cultural arenas all within walking distance. Regarding the accommodation you simply have it all. Rooms perfect, modern and very well maintained. Breakfast excellent. Wine down for all guests in the afternoon was a great start to have a wine before heading out for a meal. Lastly the staff… a delight at every point. Helpful and committed.

Absolutely nothing to be negative about.

Great location. A charming older style hotel with character. Helpful staff. Comfortable bed. Lovely toiletries. Breakfast were well prepared and generous..good selection of food. Happy hour offered each afternoon for guests.

Hard to fault this hotel.