Hotel Park Hyatt, Melbourne

Relaxed surroundings in the middle of the CBD. Great staff. Great views. Fantastic rooms.

Excellent staff, clean rooms and overall great service from the minute you arrive at the front door till you depart

N/A

Close to the Royal Victorian Eye and Ear Hospital for work.

The Park Hyatt Melbourne is perfect. In a peaceful area of the CBD, it is walking distance to the best restaurants and bars, has beautiful rooms and a great breakfast.

Good room with an upgrade. Room size / spaciousness was good.

Not much - a little dated now Valet parking at $80 was steep - 10% of overall room cost?

Friendly staff, amazing rooms. Because it’s off the street, it’s very quiet!

The convenience in location and how well the staff looked after us,

To no fault of our own, but we thought there would be shared saunas.

Staff lovely and rooms beautiful

Nothin fb really but it is very expensive for a family of 4 do can only stay once every few years unfortunately as a special treat for our children

Fantastic hotel Located close enough to transport and Collins St but far enough away to be quiet and pleasant at night Staff were all fabulous and so friendly and the room was clean, comfortable and beautifully decorated

Everything !

The bar is boring !

From the moment we arrived we were treated like royalty! The staff are so friendly and helpful. From a seamless check in to a beautiful clean and comfortable room to a lovely pool and gym and the breakfast is to die for. If you want a 5 star in a prime location with easy walking to restaurants and theatre’s don’t hesitate in booking this beautiful hotel.

I wish I stayed here for longer!

Everything

Nothing

Facilities, decor, size of room, adequacy of in room coffee and tea. Valet parking was very convenient

Nothing to complain of

All of the staff were friendly and helpful and very professional. Le Labo bath products were a lovely surprise and oversized towels mean luxury to me. The location was also great, quiet and surrounded by parkland whilst right on the edge of the CBD. Large rooms and nice views.

Bathrooms are outdated

Location Rooms Staff

Nothing

Everything.

The breakfast was sensational. The service was excellent and the staff fulfilled my specific requirements.

N/A

Breakfast was excellent, great range of items

Stay the same

Best Buffet breakfast!!!

the staff were super friendly and the room was absolutely amazing. I will defiantly be staying there again.

a bit more street food on the room service menu please but that's about it

Super friendly staff. Our room was huge. The facilities available were very high standard.

Everthing very well considered and old school service in a good way.

No USB ports by the bed

Staff fantastic in every way

No forks or knifes in the room

We booked a room with an opening door and this was not what we were given. We were offered a 'move' on the following day to a room with a door but it was downgrading us and we lost other facilities.

Everything about the Park Hyatt is outstanding. The in-room dining was exceptional, the room comfortable & very quiet.

Everything! From the room to the service and staff. And how can I forget the friendly adorable Charlie 🥰 Also they cater to your needs especially food. Halal food options are available too. Exceptional hospitality!

Nothing

Staff are all friendly and helpful, a perfect stay for us with two young kids, one who loves the pool so much. Great location for us to walk to places we need to go and easy to get to. Excellent food services - you don't need to head out and can enjoy the comforts of the room.

Everything

There was nothing I didn’t like

Door man….never opened the doors!

Beautiful views of the city from our room. Comfortable and clean accommodation. Great menu options both from room service and dining facilities.

Everything! The room was clean, comfortable and spacious. The staff were all very friendly and went above and beyond.

Nothing - we couldn’t fault it.

Eveything!! The staff couldn't do enough. Felt more than welcome every time we walked in. Probably the nicest place ive ever stayed.

Room hreat

No restuarant , menus poor, no bar all the time.

Loved the room, view, comfy bed, lovely food and service. Spa is lovely.

Check in was a little late but staff were great

Great location and nice room.

Foyer very crowded with conference people - they should be in a different part of the hotel - too noisy and chaotic in the reception area.

Best location in Melbourne. Love the room size and classic almost old world decor and ascetic’s.

Thank you for the upgrade on my suit room

Price of room service and parking to expensive for the value

We were very impressed with everything. The staff were very pleasant and helpful. The room was great, as was the food. And such an excellent location. We will most definitely return.

Absolutely nothing we can think of!

Receptionist was very friendly and welcoming. We felt special having the door opened for us whenever we left or arrived back at the hotel. The room was nice and quiet and spacious with large bathroom and seperate toilet. Quiet location.

We came in from the car park which I guess is the back entrance and it wasn’t obvious where to go to check in.

It’s lovely! Very comfortable.

Nothing! Was very happy with everything.

The bed and bathroom.

At first the view of the room, I asked for a better room after seeing the first one.

I go there frequently

Nothing to not like

Excellent room, which is very spacious and well appointed. The staff were nice and the breakfast was high quality.

Really nice room and hotel in general. Luxurious feel, as you’d expect. We requested a room with spa bath and this was accommodated which was fantastic.

Room wasn’t ready for 1.5 hrs after check in time. Couldn’t turn off heater in room so felt uncomfortably warm all night. Perhaps there was a way to turn it off but we couldn’t figure it out!

Breakfast was incredible and the service the best I’ve experienced in a long time

Nestled in the heart of Melbourne, the Park Hyatt offers an exceptional blend of luxury, comfort, and unparalleled service. From the moment I arrived, I knew I was in for a truly memorable experience. This 5-star gem stands out not only for its opulence but also for its impressive amenities and attention to detail. Check-In Experience: Walking into the Park Hyatt, I was greeted by a sophisticated lobby that exuded elegance. The check-in process was smooth and efficient, enhanced by warm and attentive staff who genuinely cared about my experience. They took the time to provide a thorough overview of the hotel’s offerings and highlighted nearby attractions, immediately making me feel welcomed and valued. Accommodations: My room was a beautiful sanctuary, featuring spacious layouts and tasteful decor. The king-sized bed was adorned with luxurious linens, ensuring a restful night’s sleep. Large windows flooded the room with natural light, offering stunning views of the city or the serene gardens. Thoughtful touches, including a Nespresso machine, well-stocked mini-bar, and ample workspace, made my stay even more comfortable. Amenities: The Park Hyatt excels when it comes to amenities. The pool area is impressive, boasting a generously sized indoor pool that is perfect for both leisurely swims and invigorating laps. The tranquil atmosphere, complete with comfortable loungers, made it an ideal spot to unwind after a day of sightseeing. The fitness center is a fitness enthusiast's dream. Equipped with high-quality machines, free weights, and a variety of workout options, it’s a great facility for those looking to maintain their fitness routine while traveling. The space is well-maintained and offers ample room to move, even during busy hours. Dining: One of the highlights of my stay was the exquisite dining experience. Room service truly stood out, offering an extensive menu packed with delicious options that were beautifully presented.

I came down for a medical appointment The location was great we enjoyed a meal on Exhibition Street and then in the morning a beautiful breakfast at your facility. It was a relaxing visit to the city.

Friendliness of staff clean

We love the Park Hyatt. It is our favourite place to stay when we are in Melbourne. Always friendly staff and great location.

There were a couple of things broken in the en-suite. Toilet roll holder was broken and the shower spa jet didn’t work.

The staffs are trying their best to cater the customers and make sure everyone has a good experience at the hotel. You also gift us a champagne to celebrate our wedding anniversary, which was very nice.

The floor was not clean in our hotel room, obviously dusts around. The queue to the breakfast buffet was too long. The children are screaming and jumping into the swimming pool, and disturbing other residents using the facilities.