InterContinental Hotel Dieu, Marseille

Amazing views

Bad pillows. Big electricity shortage we couldn't eat at the restaurant. No commercial gesture

The location is nice - no crowds, very close to the Old Port, to Mucem, to Sainte-Marie-Majeure. The facilities/building are beautiful and historical. Attentive staff. Exceptional approach - I checked-in at the arrival at noon and was offered my room straight away ❤️ which is a real pleasure for a tired traveler - and the whole +1 to the ranking. I also appreciated a thoughtful touch with Byredo cosmetics in the bathroom amenities - it creates a nice anchor in memories attached to Marseille.

Overall, the hotel design is a bit outdated, wear and tear, as well. Would be great if IC owners make a renovation, as a big potential is still there. A bit negligent state of the room: some marks on the curtains, the draining system of the bathroom is far from being perfect and created troubles in the last day of stay. No desk lamp surprisingly, not comfortable to work, had to move a lamp from a bed table to work space by myself.

Overall it’s very good, and also very good breakfast and terrace.

Superior room was on the ground floor and with inner garden view.

Loved the rooms and, the location was excellent.

The dinner service, we waited 1.5 hours for our food. We were comped a salad, thank you, but then had the same slow service at the bar the next day.

Location

Very well maintained property. Excellent location and great cocktails

2nd time vistor. Great place to land after a long flight. Beautiful patio, comfy rooms, good food. Gorgeous views.

We enjoyed a decent enough stay in this hotel which is well positioned close to the old port of Marseille, it has plenty of staff in all departments to deal with demand and thoughtful security when necessary. The room was well appointed and comfortable although « room with a harbour view » was a very generous description.

The restaurant is good but has been spoiled by a singular lack of dress code in the evening which invites mainly younger generations to dress down; we were less than impressed especially as there are many quality restaurants in the area where dressing for dinner is appreciated. This is not an hotel in which to say unless you are prepared to accept children at every dining opportunity, many of whom were uncontrolled and used the area as their own personal playground.

This property was amazing in every way.

This hotel is has spacious rooms, beautiful old architecture with a modern feel. Stunning! The breakfast was the finest I have had in Europe. The staff was outstanding.

that there isn't an outdoor pool, need more casual dining food at the terrace

room is clean and location is great!

The place was beautiful.

Breakfast was disappointing.

Location, building

Paid EUR 49 for the garage and the car is still parked under the sun and totally heated up when you want to depart and no response from management despite promise to follow up. Embarrassing for a 5 star.

Beautiful building, very friendly & professional staff particularly mrs M. Allouch( responsable clientèle) . Perfect location ,spacious room ,comfortable bed . Dog friendly, beautiful view from he terrace , We had a perfect time at the hotel we will be back many thanks

The location was great, the room and bathroom was really nice, the breakfast buffet was amazing!

Had a problem checking-in using my card. It was refused and I had to use another card. Upon checking with the bank, they said that the card was good and nothing was wrong with it. It's their system that had the problem with it. I've been using the card with no problems at all since.

Wonderful location and amazing people!

Nothing.

For the price of room. Should have included breakfast. $$

View was looking into someone else’s home

So beautiful building

The front desk staff was great and amicable. the room was very good sized, and the Bed was amazing, the cleanness was perfect and so was the service rendered by the House cleaning, the Restaurant and Snack bar were wonderful

the pool and spa are not the approachable physically nor friendliness wise, having to go through a reservation process to go to the Pool was too complicated and so we didn't go, getting there physically was a labyrinth on its own, the Breakfast buffet was OK, but the service wasn't as expected or desired we specifically reserved and were assured we were going to get a king size bed mattress, those didn't wait for us, so we had to change rooms after unpacking and a few hours later

Everything, rooms were immaculate and well maintained. Bar and restaurant food and drink was exceptional. Staff could not have done more for us and were extremely polite and helpful. The view is one of the best I have seen from the terrace bar .

Nothing at all . Couldn't fault anything

Excellent standard of services, in every area of the hotel

Not applicable

Location was good. Cocktails were decent.

Breakfast often cold and empty dishes were not readily replenished. Ordered a dinner and our meals came 40 mins apart on our first evening. Tables were often dirty when we sat down. We didn’t eat in the hotel again. All bacon and sausages dishes at breakfast had bread at the bottom of the trays which isn’t good for celiacs. There was no clear markings as to what had gluten. Our bed was twin shoved together but not properly attached which meant it was basically sleeping apart.

Great location and beautiful setting. The staff was great.

Nothing

Vert poor room service after 23.30. For a 5 star hotel it’s incredible almost nothing to eat and when we order the plates came dirty!

Great location with beautiful views of the city. The breakfast buffet was amazing!

The dinner was quite expensive for what you get. While it was good it wasn’t outstanding but the price was quite high