InterContinental Hotel Dieu, Marseille

1 Place Daviel, 13002 Marseille, France (show on map)

Expert reviews

Fodors review:

“Housed in Marseille’s majestic 18th-century Hôtel Dieu, a beloved landmark built according to plans by Jacques Hardouin-Mansart, architect to Louis XIV, this place has been transformed into a gleaming palace. The hotel interiors are luminous and comfortable, accented with large amphorae, artworks, and photographs of the city by local artists.”

Featured as Fodor’s Choice in Marseille.

Frommers review:

“The luxurious Hôtel-Dieu is perched just behind Marseille’s Hôtel de Ville, overlooking the Vieux Port from Le Panier. This five-star hotel occupies what was once an 18th-century hospital—and history oozes from every pore. It’s now managed by the InterContinental Group with aplomb.”

Telegraph review:

“Centuries of history get a creative modern makeover in one of Marseille’s most beautiful landmarks, a palatial 18th-century hospital exquisitely restored to five-star hotel standards. If the budget won’t stretch to a stay, check out the bar-brasserie; it’s one of the best in town.”

Guest rating

This an aggregated customer review rating of InterContinental Hotel Dieu, Marseille. We have taken customer review ratings from hotel booking sites, search engines, the official hotel website and other travel platforms. This is the average of all those ratings. We only list places that have a customer review rating of at least 4.0 out of 5.0

4.3 out of 5.0

Ranked 5th in Marseille

186£165$230¥24380C$179A$179HK$1800S$303SFr216¥1460kr1897kr1389kr1791

What guests liked

All you need to know

Every InterContinental hotel is impressive, but the InterContinental Marseille – Hotel Dieu stands out because it is housed in a magnificent 17th-century hospital. The Hotel Dieu is situated overlooking the Vieux Port, directly next to Marseille’s oldest quarter, the Panier. The Colbert Hôtel de Région metro station is an 8-minute walk away, while the Old Port of Marseille is a 16-minute walk away. The hotel’s location just above the Old Port is both convenient and charming.

The hotel is set in a registered historical landmark from the 18th century, with a stunning patio where you can relax after a full day seeing the Vieux Port. The hotel’s architecture is preserved, and its furnishings with a contemporary classic design tastefully usher it into the modern luxury-hotel period.
The vast rooms and suites, scrupulously well-equipped, and decorated with exceptional contemporary panache make it one of its kind. The rooms and suites have breathtaking views of Phocaea with a subtle mix of old and new interior designs.

Alcyone, a Michelin-starred gourmet restaurant, is like a comfortable cocoon, with warm and intimate colors. The design of the restaurant reflects the sophistication of its Mediterranean food. Lionel Levy’s cuisine is for people who enjoy contemporary, adventurous eating and draws inspiration from all things Provencal. The brasserie is both trendy and chic and extends to a stunning outdoor terrace. The Capian bar of Hotel Deu is one of Marseille’s most popular among cocktail enthusiasts. The five-star hotel offers a period of pure rejuvenating relaxation in an atmosphere reminiscent of the Mediterranean basin’s warmth and sensuality.

 

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Location

Recent guest reviews

3.5

Anastasia

5 September 2023

Pleasant

Building amazing. Terrace for breakfast amazing.

Breakfast chaotic, medium quality. Not tasteful design inside the hotel.

4.0

Ian

1 September 2023

Food service needs to be improved.

Location in main dining area, however juice cereals fruit breads etc was far off in another area which did not make sense.

Waiter was very rude to my wife when she enquired about the whereabouts of fresh milk.....not necessary and in all other 5* hotels we stayed at around EU, the milk was openly visible or signed.

4.5

Massimo

1 September 2023

Very good

Location and infrastructure

N/A

4.5

Philippe

21 August 2023

Exceptional comfort and thoughtful staff.

Balcony and excellent view.

Pool. Outdoor and saline water would be better.

3.5

Robert

17 August 2023

Rude receptionist Olivia ruined my enjoyment of the hotel.

The hotel is in an excellent position above the Old Port, a huge palace that dominates the city, with an atmosphere of old luxury. The breakfast is of high quality, in line with the image of the hotel, on the terrace with a magnificent view of the Old Port and the cathedral. In our room, the beds were comfortable, the bathrooms were spacious, with a bathtub and a shower.

For a hotel of this quality and reputation, the behavior of the employee at the reception is unacceptable. She asked for a card to secure payment during check-in, but she used a faulty device, which caused my first card to be rejected, then the second. I ended up having to make a bank transfer from card to card, which I didn't intend to do at all, but the third card was also declined. When I warned her that the machine might be broken, she took another one and, of course, the first card went right through. The employee did not even apologize for this embarrassing omission. I was told her name was Olivia. My entire stay in an otherwise pleasant hotel was ruined by this event.

3.5

Sierk

13 August 2023

Pleasant

location and the first floor terrace with stunning view.

Staffs were too busy to offer any decent service. TV Chanel not all working, WiFi signal bad not able to login, showers not working properly, can’t get into restaurent for dinner nor breakfast, while the reception told us not necessary to book. Overall, beautiful place but experience was very disappointing.

4.5

Steven

11 August 2023

Fabulous

The hotel is stunning and the rooms are well appointed.

The staff were very slow in the bar.

4.5

Natalia

6 August 2023

Fabulous

friendly reception, amazing view on breakfast terrace, very good breakfast for France

we surprised by boring view from the room, dark swimming pool

4.0

Riaz

29 July 2023

A great place to stay overall.

The location was great. The staff were fantastic. The rooms were comfy and I loved the balconies to yhe front. I thought it was very cool to have a hawk overlooking everyone at breakfast to scare away the pigeons and crows.

I believe the breakfast could have been better. Infact we were really disappointed with the the layout of the breakfast and also the selection for the breakfast was also quite poor for an intercontinental hotel.

4.5

Marcin

26 July 2023

Fabulous

Design , location

3.5

Natasha

25 July 2023

Pleasant

Very spacious room

Paying for parking

4.5

Carlos

17 July 2023

Fabulous

Breakfasts was great

Room was to small for 4 people

4.0

Mozgova

29 June 2023

Good hotel but wish for better service

Good location and tasty breakfast with amazing view

We arrived late at night and nobody accompanied us to the rooms and didn’t tell how works the big wood doors between the parts of building so we stuck between of buildings, after that lights were switched off and we were in the darkness. So that moment was not good at all specially for the hotel 5* but rooms were clean and good, the area for breakfast is amazing and very tasty food.

4.0

Zakia

28 June 2023

Beautiful hotel. Nice staff but a little but a bit un experienced. Room was charged for two nights while not occupied.

Beautiful building. An ancient hospital which was transformed in a hotel. Very imposing architecture.

No place to sit and have coffee indoors.

4.5

Tankut

20 June 2023

we loved our stay

Location was perfect and also the Michellin restaurant was fabolous .

4.5

Dmitry

12 June 2023

Great experience

location renovation photos interior byredo

open the main gate basic breakfast choices

4.0

Francisco

8 June 2023

Passable

location and renovation

Tv, working table lamp and usb plugs did not work. Shower body wash and sink body lotion were empty

3.5

Ugo

4 June 2023

Not worth it

Very nice building, with a great terrace where to have breakfast and enjoy the stunning view. These were the only positive aspects! Great Spa experience: the spa is not managed by the hotel but by Clarins.

In general the staff in this hotel is not up to standards. Several issues at the check-in with my credit card; then a modest experience at the brasserie Les Fenetres; food left in the corridor to get to the rooms for several hours (from morning until the evening); pigeons bordering you while having breakfast. Not really what I was expecting from this hotel.

4.5

Nananatasha

1 June 2023

Great! the best view of the city

The room, reception, and all the staff were great! The location is perfect, quiet, and convenient, and you can walk to the center in about 10-15 mins. There are also lots of restaurants nearby.

There's only one inside pool, no outside pool :(

4.5

Teresa

24 May 2023

loved it as the girls at decriptino were do nice and so nice and helpful

beds. lovely linen and super clean

the pool.

4.0

Sandy

9 May 2023

Very good

excellent location

the bed wasn’t what I expected. two small single beds pushed together that came apart every time you move. there is a sign beside the bed which states we want to give everyone a 10 experience. sorry that bed doesn’t make it I also found the food at the bar not up to a high standard. the chef needs to learn to make a club sandwich hat isn’t soggy. and the Caesar salad. was not of a top standard.

4.5

Dannielle

8 May 2023

Nice comfortable stay

Comfortable large room. Shower and bath. The hotel itself is beautiful. Lovely amenities for our baby staying with us as he got a little gift bag and balloon with the travel cot the hotel provided. Valet parking was a great experience.

Pillows were uncomfortable/lumpy. It is an uphill walk to get there and there's no "short cut" if you're on wheels or have a pram like we did. We had to walk along the road. Breakfast to the room was quite average tasting.

4.0

Antonio

25 March 2023

Very good

la location

la Spa

4.0

Ryan

20 March 2023

Lovely property, would stay again

lovely building, comfortable beds, quiet and relaxed atmosphere, close to the marina

coffee machine in room didn’t work, charged for using the spa and not allowed to use the spa changing rooms, very expensive basics (coffee, cola, 0% beer), very basic breakfast.

4.0

John

15 March 2023

best location but better access

location

soulless and slight detachment

Hotel facilities

Food & Drink

  • - Restaurant
  • - Bar
  • - Breakfast in the room
  • - Snack bar
  • - Special diet menus (on request)
  • - Kid meals (additional charge)
  • - Kid-friendly buffet
  • - Wine/champagne (additional charge)

General

  • - Room service
  • - Non-smoking rooms
  • - Facilities for disabled guests
  • - Family rooms
  • - Lift
  • - Safety deposit box (additional charge)
  • - Soundproof rooms
  • - Packed lunches
  • - Car hire
  • - Heating
  • - Allergy-free room
  • - Non-smoking throughout
  • - Air conditioning
  • - Airport shuttle (additional charge)
  • - Pet basket
  • - Pet bowls

Business facilities

  • - Meeting/banquet facilities (additional charge)
  • - Business centre
  • - Fax/photocopying (additional charge)

Reception services

  • - 24-hour front desk
  • - Express check-in/check-out
  • - Currency exchange
  • - Tour desk
  • - Luggage storage
  • - Concierge service
  • - Private check-in/check-out

Activities

  • - Sauna (additional charge)
  • - Fitness centre
  • - Solarium
  • - Spa and wellness centre (additional charge)
  • - Massage (additional charge)
  • - Hammam
  • - Indoor pool
  • - Indoor pool (all year)
  • - Hot spring bath (additional charge)
  • - Beauty Services
  • - Facial treatments
  • - Waxing services
  • - Make up services
  • - Hair treatments
  • - Manicure
  • - Pedicure
  • - Body treatments
  • - Body scrub
  • - Body wrap
  • - Spa facilities
  • - Steam room
  • - Spa lounge/relaxation area
  • - Spa/wellness packages
  • - Massage chair
  • - Fitness
  • - Yoga classes
  • - Fitness classes
  • - Personal trainer
  • - Fitness/spa locker rooms
  • - Walking tours (additional charge)
  • - Bike tours (additional charge)
  • - Live music/performance

Outdoors

  • - Garden
  • - Terrace
  • - Sun terrace
  • - Outdoor furniture

Entertainment and family services

  • - Babysitting/child services (additional charge)

Cleaning services

  • - Laundry (additional charge)
  • - Dry cleaning (additional charge)
  • - Ironing service (additional charge)
  • - Trouser press (additional charge)
  • - Daily housekeeping

Parking

  • - Parking garage
  • - Electric vehicle charging station

Pool and wellness

  • - Heated pool
  • - Swimming pool
  • - Swimming Pool

Transport

  • - Airport pick up (additional charge)
  • - Airport drop off (additional charge)

Miscellaneous

  • - 24-hour security
  • - Key card access
  • - Security alarm
  • - Smoke alarms
  • - CCTV in common areas
  • - CCTV outside property
  • - Fire extinguishers
  • - Breakfast takeaway containers
  • - Delivered food is securely covered
  • - Face masks for guests available
Check availability 186£165$230¥24380C$179A$179HK$1800S$303SFr216¥1460kr1897kr1389kr1791