Expert reviews
“This little hotel, which opened in 1907, is on Pollença’s main square, making it a good choice for a weekend stay because of the Sunday market that takes place there. It has small but comfortably furnished rooms with traditional Mallorcan pieces and hand-embroidered linens.”
“Built in 1907, the family-run Hotel Juma is the most historic operational hotel in Majorca. With a roof terrace that offers spectacular mountain vistas, this three-star property sits right at the heart of lively Plaça Major, close to all local attractions, shops, restaurants and cafés.”
What guests liked
- Top location
- Friendly staff
- Comfortable beds
- Great breakfast
All you need to know
Established in 1907, Hotel Juma first welcomed its patrons under the banner of Hotel Cosmopolita. Today, it stands completely renovated, promising top-notch quality and comfort to its guests.
Hotel Juma has always been committed to making the establishment a comfortable home away from home. It blends modern necessities with a unique ambiance, providing the latest and most comfortable amenities to its guests.
Over the past century, this hotel has played host to numerous notable guests. These include Tito Cittadini, Dionís Bennassar, Roch Minué, Maria del Mar Bonet, Jordi Savall, Tomás Molina, Saenz de Oiza, Vives Llull and many more.
They have either stayed at the hotel or gathered with locals at the popular café on site. The café and its terrace that overlooks the main square have become an emblem of quality and service for both locals and visitors alike.
Every room comes equipped with air conditioning and heating systems, and they also include a flat-screen TV that offers satellite channels. Each room is fitted with a private bathroom that either has a bathtub or a shower.
Consider a brief car journey to Port de Pollensa, home to some of the island’s finest sandy shores. Venture deeper inland to savor the breathtaking rural landscape of this sun-drenched Mediterranean paradise. The town of Pollensa, steeped in Roman and Moorish history, offers numerous historical remnants for your exploration.
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Location
Recent guest reviews
28 March 2024
A room with a View
We so loved this historic hotel, a special place overlooking the town square. Family run, friendly staff and with such history.Gazing from our window night and morning into the tree lined square was magic! Watching children at play in the evening, or early rising dog walkers in the morning. Fell to sleep with church bells softly chiming. Would return in a heartbeat!
Nothing!
19 October 2023
Very good
Location, staff and area
nothing
12 October 2023
Comfortable, traditional hotel in a perfect location on the pedestrianised main square
Perfect location in the old town`s pedestrianised main square. The superb Breakfast was served on the adjoining restaurant`s terrace - perfect for watching the local deliveries and activity as the old town awakens but before the daily onflux of tourists. We had a Superior double with a small balcony offering great views of the mountains. Very comfortable, with a good bathroom, a great little fridge, good aircon and a very comfortable bed. On the hotel roof was a small terrace offering views down to the square, across the old city and to the mountains.
Nothing to fault really. The only slight negative for some people might be the hotel`s limited public space - there is just a reception with a small public room for seating and a coffee machine. However, the local cafe-bars and restaurants are right outside! Please note that, as the old town is pedestrianised, there is a small stroll from where the taxis can drop you off
10 October 2023
Great hotel in a great location.
This is a lovely hotel in the main square. The room was well equipped and a good size. Breakfast was substantial and tasty.
25 September 2023
I have stayed in many hotels all over the world but there was something truly magical here
Loved the fact it was in the lovely Square with an option to eat in if weather was bad the atmosphere was wonderful in the hotel it felt like an exclusive private club without inflated prices! The staff were so kind and friendly
No complaints -everything was wonderful
24 September 2023
Friendly, well located. Very comfortable.
Central location. Breakfast was good. Staff very friendly and helpful. Roof top sunbathing and relaxation.
Nothing really. Shower could have been a bit more powerful. Enjiyed
20 September 2023
Ideally located hotel, right in the centre of town.
Location. Great value for money
Air conditioning a bit noisy
9 September 2023
Great location, comfortable, spotlessly clean and very tasty breakfast.
The breakfast was delicious with a good/varied choice. It was lovely to be outside in the square.
I left early on two occasions and it would have been nice to have had the option of an earlier breakfast (it was from 8am). It may have been possible - I didn't ask.
7 September 2023
Superb hotel
Excellent location and a beautiful old world hotel. Staff very helpful.
7 September 2023
Fabulous
It is a lovely small hotel in a very central location. Breakfast is served in the square. Staff are extremely friendly and welcoming.
2 September 2023
Brilliant , fantastic, unbelievable
The location is excellent. All of the staff are so polite , helpful and go above and beyond to make your stay the absolute best it could be. Fantastic value
Being very picky and I mean picky , tea and coffee making facilities would be great.
1 September 2023
Nice hotel in historical center.
Hotel located in historical center. You have you breakfast at the central square of the city. Impressive. Breakfast "a 'la Carte" so you have to choose one option of hot dish. Juice, coffee and some starters are unlimited. There are few café and restaurants around the hotel.
If you prefer to sleep with open window, it could be tricky: in the evening because of tourists, in the morning because of workers who collect trash and so on.
26 August 2023
Fabulous
Amazing hotel! loved the jacuzzi on the top that you can see the whole town. the room and the bathroom was big enough. Also comfy bed. The breakfast is simple and delicious, not random open buffet. During our stay(30 Jul-1 Aug), there was La Patrona festival that celebrated literally in front of the hotel with live music and people dancing all night. Hotel informed us in advance about noise and asked if we’d like to cancel. Thanks to ear plugs that hotel provided in the room, we had no problem in the night.
The parking in the town is challenging. It was our mistake not to request private parking from hotel. Anyway, We could always find free public parking spot that max 5-10 min by walk. It was still okay but not to waste time by searching, it’s better to request parking in advance and paying the price which is not expensive.
18 August 2023
Fabulous
Good
There were no tea facilities in the room and if I wanted tea I had to go to reception and buy it from the machine. Other than that, everything was perfect.
16 August 2023
Good stay and would stay again.
Breakfast was great and very good choice-al served by friendly staff on the town square. the hotel itself is on the main square which provides a variety of restaurants-absolutely ideal .A great place to relax.
A couple of extra sunbeds and perhaps extend the roof access until 9am
12 August 2023
Fabulous
Beds comfy. Amazing roof top terrace. Delicious breakfast included.
5 August 2023
Exceptional
Perfect location on main square. Helpful friendly staff
31 July 2023
Great location and breakfast
Amazing location and breakfast
When I checked in the staff did not explain much about access to other floors / facilities
19 July 2023
If getting to know the local culture of the area the location and people could not have been better.
The location was exactly in the center of the town. It was a bit of a challenge to get to the hotel because of the ancient street widths but worth the effort to find the location. The breakfasts were very good. The staff knowledgeable and friendly. The hotel location was centrally located to explore the northwest region of Mallorca.
26 June 2023
Perfect hotel
Great location. Breakfast is delicious, served by a restaurant in the main plaza of Pollensa. Room had view of the main square and the mountains beyond. Roof deck with jacuzzi was spectacular.
24 June 2023
great location, good but small breakfast, clean and comfortable room
relatively small portions but fresh and delicious. friendly good service
choice of… one each of …drinks /. one cereal type option / one hot option. all delicious but small, couldv’e eaten twice the amounts. no coffee refilloffered.
30 May 2023
Exceptional
the hotel was cute and well located. Very clean and nice style. The included breakfast was also very good
because it is right in the main square, it was a little loud at night. but still a great choice
12 May 2023
we had a lovely time and breakfast in the square was a lovely start to the day
the room had been refurbished since our last stay was really nice good shower & nice table and chairs in the room the girl on reception was lovely and helpful
no English tv early morning noise from deliveries in the square downside to being so central
25 April 2023
Really pleasant hotel offering good value and an excellent location if you're not a light sleeper.
Breakfast was excellent. Room was very clean and the bed very comfortable. And I particularly liked the shutters, which meant it was very dark for sleeping.
My only bugbear is that due to the hotel's very central location I got woken very early by noisy rubbish collectors and then building work nearby. I also only discovered the central coffee making station on check out. I wish it had been pointed out when I checked in.
Hotel facilities
Food & Drink
- - Restaurant
- - Bar
- - Snack bar
- - Kid meals (additional charge)
- - Wine/champagne (additional charge)
- - Fruits (additional charge)
- - Coffee house on site
Reception services
- - 24-hour front desk
- - Express check-in/check-out
- - Tour desk
- - Luggage storage
- - Private check-in/check-out
- - Invoice provided
Activities
- - Golf course (within 3 km) (additional charge)
- - Solarium
- - Hot tub/Jacuzzi
- - Canoeing (additional charge)
- - Hiking (additional charge)
- - Cycling
- - Diving (additional charge)
- - Snorkelling (additional charge)
- - Temporary art galleries
- - Pub crawls (additional charge)
- - Walking tours
Outdoors
- - Terrace
- - Sun terrace
- - Outdoor furniture
General
- - Non-smoking rooms
- - Lift
- - Safety deposit box
- - Car hire
- - Heating
- - Non-smoking throughout
- - Air conditioning
- - Shared lounge/TV area
Cleaning services
- - Laundry (additional charge)
- - Ironing service (additional charge)
- - Daily housekeeping
Business facilities
- - Fax/photocopying
Miscellaneous
- - Key card access
- - CCTV in common areas
- - Fire extinguishers
- - Breakfast takeaway containers
- - Delivered food is securely covered
- - Access to health care professionals
- - Thermometers for guests provided by property
- - Face masks for guests available
3 April 2024
Exceptional
The hotel is beautiful and exceptionally clean, in a fabulous location. The staff were extremely friendly and helpful.