TOC Hostel, Madrid

Great location, couldn't be better. Very clean and comfortable. Staff was always very nice and helpful.

The bathroom being inside the mixed dorm room made using the bathroom at night a bit hard to avoid noises.

Clean , service so good

Everything

Nothing

Nice to have the bathroom in the room.

Wish the beds had curtains.

Comfortable bed, great water pressure in the shower, comfortable and varied common spaces, and get location. I worked each day from the common rooms and then explored Madrid in the evenings.

I guess the shower/bathrooms could use more space to put your things and more hooks in the dorm bedrooms but these are very minor things.

The location is perfect for sure, you are in the middle of Madrid, great cost benefit.

There were not enough hair dryers to borrow in the reception, as you can stay with them only 1 hour, I went to pick up after taking shower and there was no available. That was an inconvenient as it was winter.

Everything! Great staff, 7/24 reception, good facilities for the price and very central location.

Not a good option if you have trouble staying with strangers, the dorm suites offer close to no privacy, as is normal.

It was a family vacation. We were passing by Madrid for a night so we wanted some place that four people can crash. This hostel had great location with nice ambiance and staff. It was also cleanly kept.

It is a really small room and bunk bed can be too much, but we expected this so it was fine for us for a night.

Nice decoration

No curtain for intimacy

Nice facilities, friendly staff, the common areas were very spacious and confortable

The common areas closed at 1, which limited my ability to work there.

The location is simply amazing, and the facilities have exceeded expectations - everything was clean, the staff was extremely helpful and the view from the balcony was amazing (we visited in December, so we could see the Christmas decorations from above).

EXCELENT LOCATION,ROOM DESIGN,VIEW FROM THE WINDOW, STUFF , ESPECIALLY LIKED BREACKFAST AND THE DESIGN OF THE DINING ROOM WOULD RECCOMEND TO FRIENDS AND HAPPY TO RETURN BY OURSELF

A PRICE WAS A LITTLE HIGH BUT NOT FOR THE SEASON WE VISITED AND IN COMPARATION TO THE COMPETITORS I WOULD LIKE TO ADD SOME MINIBAR/SMALL FRIDGE IN THE ROOM

Locattion, staffs, cleand, room. Very confortable. Great benefities coust

Everything.

Nothing.

I really like it especially common areas very good, chill, cozy. I would suggest for 100% sure!

Magdalena was exceptionally nice and amazing, very nice and professional my stay was very pleasant

The location and that it is 24 hours open

I suggest that beds have curtains since in most cases those guests in a room do not know each other.

The room is clean, storage area is spacious, provided a security box, breakfast was ok. The location was superb, Puerta del Sol and metro station just 2 mins walk away. Super convenient! Security was good, offered free luggage storage, has 2 basin in the room and a big mirror for wash up. Good and recommended. Would like a second stay.

No hair shampoo criess There's no curtain to cover up the bed, only a board that can cover maybe a quarter of the bed make a little less privacy.

The location is perfect, staff is so friendly and welcoming

Good location, clean and good facilities

The mattress

Every room and social area is clean and tidy, is very quiet for rest at the night.

Good location, friendly and helpful staff, clean and comfortable. Near the metro and bus stops.

Heater was working well, but not in my last days, or no one knows how to switch it on. I was there 9 days, I think my bed linen was changed 3 times.

The Toc Hostel was a great value for the location and the comfort. The staff were really helpful. They laid down a ramp to get in and out for my whole week stay. When the entry was difficult they ran out to assist me. For an old building the elevator was roomy. The architecture of the building was amazing. It was very close to Sol metro stop.

Wheelchair accessibility was okay but not wonderful. No accessible bathroom or shower. If you can't go a few steps on your own seek another place.

It was very clean and the staff were very welcoming! I couldn’t thank them enough!! But thank you so much!! ☺️

Nothing!

Location is great, in the middle of the city centre. Beds and showers are comfortable.

Staff is not always at the reception desk. Hostel was difficult to access by car. Soundproofing could be better, it's a bit noisy due to the location.

Cleanliness. Location

Sheets on the bed didn't fit well and it was a little bit cold.

the smell, the staff, the cleaness, and the location are all excellent!

no

I really liked the building and the location. This is my second TOC hostel, the first one was in Barcelona and the 2nd time in Madrid.

I can say there are some things missing in Madrid like the organizers for each person, where you can put your everyday things like creams, shampoo, etc. also it would be great if they had hangers in the shower cause it’s very uncomfortable to shower, whole some of your things are hanging on the door and some on the floor. Meanwhile in TOC Madrid, you could leave your stuff for free for hours, while in TOC Barcelona it was paid.

location 10+

little noisy at night

Its not having a hostel vibe

Beautiful period property, exquisitely decorated, very friendly welcome. Pristine, very comfortable, glorious breakfast, don’t miss the opportunity. Great restaurant recommendations from our host Fernando.

It was all absolutely amazing.

Amazing 8-bed dorm room, great mattress, private bathroom with 2 showers and 2 toilets, everything absolutely super clean. In terms of location, it is in the city center, even though the windows do a great job isolating possible noises. Besides all, the staff is very kind and super helpful! Definetely I'd repeat and recommend it :)

Beautiful common areas, the ceiling, the billiard, the floors, the wooden details,...:) I loved the fingertip "key" as well. The location is perfect. And the bed and bathrooms were very clean :)

I wasn't a fan of the shower - no place to hang clean + dirty clothes or put your cosmetics. The water wasn't very hot either, but that's secondary.

The best location, I took free tour from the hostel with guide sineya , she introduced everything . The reception helped me by advices and everything I asked and alot. It afford taking breakfast- very good one. I recommend 👌 visiting this hostel again. It afford the few money 💰 you pay more :) I add the picture of the tour guide from the hostel O.k

Location is perfect, very central. Super friendly guys in reception.

They could renew some showers. Also loudly closing and opening door to the rooms

I like everything, excellent service, exceptional location and Upper clean

My flight arrived a bit earlier, so I got to the hostel ahead of schedule. The reception team, specifically Fernando, was very friendly and allowed me to check in early. I was able to store my luggage in the room and relax. The hostel is very comfortable and has a pleasant smell, with spacious rooms. The price, including breakfast, was excellent. The location of this hostel is a major highlight; it’s right in the heart of Madrid. Very good!

Everything was great!

- Comfortable bed - very clean - cosy design - warm -friendly staff

- Locker lock was not provided - the hairdryer was a bit old -no bed curtains

The rooms where very clean, the beds confortable, temperature perfect.. bathrooms always clean. Staff always helpfull

The location in the city, the cleanliness and the facilities are really top

Everything was so good

Everything!

N/A

Pretty nice, very centric. Good breakfast.

Staff were great and condition of the room was terrific. Location amazing.

Toilet cubicles needed a fan and the door to the shower area didn't close all the way. Curtains for each bed would have been great for privacy.

close to metro station

Aircondition could not be controlled. room was extremely hot with no ventilation.

The bed is very comfortable.

The floor is noisy.

It was a great experience to stay here. I didn’t expect this type of facilities . Everything was nice ( staff, Breakfast, rooms ) and mainly I love the environment of dining & seating area.

The bunk beds are really comfortable, very stable and private. The staff is super friendly. Nice location and the hotel in general it’s also beautiful!

Having just one bathroom and toilet for six people is not sufficient. After a few days, the bathroom starts to feel stuffy

Clean, smells clean and nice, comfortable the mattress where very comfortable

The location was great in the middle of everything u needed

My faith in hostels is renewed by TOC. I was so impressed by how professional everything is! Super well designed, super clean, 24 hour front desk that helps with anything. Your fingerprint is your key to the building and room. Just amazing everything.

The bed is small. I am 6'3" and I almost did not fit inside the wooden cubicle. Uncomfortable but I was able to sleep ok.