TOC Hostel, Madrid

Great location, clean and well-designed facilities, 24-hour front desk, and fingerprint access all made the stay very comfortable.

Hospitality

Everything

N/A

Very central location in a vivid area with many restaurants and shops Air conditioning Good showers

No real "lobby" with seats / sofa No chairs in the rooms

The bunk bed should have some kind of curtain to keep light out of the individual's space.

Great location, excellent breakfast, amazing interior, super staff!:)

The air conditioning in the room was at a suitable temperature. The public activity room on the second floor was fully equipped with coffee, internet, and charging. It was very comfortable. You can buy alcohol at the bar in the evening. I lay on the sofa and enjoyed a beer. The light music also made people feel happy.

Although I can check in at 3 o'clock, I waited until 4 o'clock before they cleaned up the room. I had to wait for an extra hour in the activity lounge on the second floor. Small tips but not important for rank, although I don't need to bring a key, is it a bit too safe to use the fingerprint system to open the door? In fact, I don't want to give my fingerprint information to a hotel

The room is clean with no need for room key or card.

The location is just excellent. The shared rooms are big, with their own toilets and showers. Air conditioning. Very comfortable beds. Also each bed is high enough to guarantee that you can actually sit comfortably on your bed. Breakfast is included and is varied and very good. And the staff is super friendly and do their best to accommodate your needs/requests. I will definitely come back next time I am travelling to Madrid!

Staff

Nice kitchen area, clean, easy checkin, good location, good wifi and AC.

Only minor problem was the safety deposit box didn’t work but the dorm had nice large lockers and I had my own lock, so it was fine.

One of the best hostels I've been to, fantastic facilities, incredible location and amazing staff

The rooms were very new and comfortable. The cleanliness was really good too.

Helpful staff

None

Central location, clean rooms and bathrooms. Staff was very friendly, especially Pedro who is a fellow lamb :) (if you know, you know)

Lovley staff, very clean. Great value for money

Excellent location and well maintained and cleaned.

For a dormitory style accommodation this property is very expensive.

Quite location but close to main area. Beautiful old traditional building with modern amenities. Stayed in a all female 6 dorm room.

Bunks had no curtains, no chair for person in higher bunk. No consideration from other females staying there longer than a few days, beauty products on vanity and showers, clothes hanging and shoes everywhere, guess I was just unlucky.

Very clean and care hostel

Their locations are perfect for solo travelers

The bathrooms were not properly cleaned.

Central Location Clean Sufficient facilities

Family bedroom lacks sufficient space, open concept toilet, bunk beds hard to climb

The check in was quick and the staff at the reception was very welcoming. I requested for a lower bed and it was given in an instant. The room was spacious and clean. The bed was comfortable with fresh sheets and a pillow.. There were two toilets and shower cubicles inside the room with shower gel. The airconditioning was superb. The towel was large and fingerprint access to the room was very convenient. The location of the hostel is in the center of the city and the metro is just a few minutes walk away. The building is very nice and offers a lift.

Very central, comfortable, nice, easy to access.

Nothing specific, just a bit small toilets but didn't have problems or overlaps with others.

The facilities, the cleanliness, and the location are perfect. Very friendly and helpful staff.

Decent and amazing staff

Small washrooms