Expert reviews
“The chief recommendation at The Emperador, certainly in the summer, would be the roof-top swimming pool. There’s a bar up there, too, and captivating 360-degree views of the Spanish capital.”
What guests liked
- Rooftop pool
- Friendly staff
- Excellent Wifi
- Top location
- Boutique style
All you need to know
This four-star hotel is located right in the center of Madrid and is situated next to the Gran Via. The hotel offers chic room options fitted with luxury amenities and facilities needed for a comfortable stay.
The hotel is ideally located in the commercial, financial and entertainment hub of the city, making sure that everything needed by guests during their stay is just a stone throw away. Several world-class restaurants are within walking distance from the Emperador Hotel.
The hotel offers stylish room options such as Single Room, Double or Twin Room, and Superior Double or Twin Room for visitors in the city for business or pleasure. Other special rooms are available for couples on a romantic getaway such as the Romantic Special Offer which has all the amenities needed and comes with a cozy atmosphere.
The Emperador Hotel is located within a 10-minute walk from the Royal Palace while the famous Puerta del Sol Square is also within a 10-minute walk from the hotel. Guests can easily reach the iconic Art Triangle through the Callao Metro Stations which is just a 3-minute walk away from the hotel.
The hotel offers other services and facilities such as a 24-hour front desk service which helps guests with any issues encountered, airport shuttle, room service, luggage storage, and laundry.
The non-smoking hotel rooms are soundproofed.
Emperador Hotel has a lobby bar that features a permanent art gallery that is used for exhibitions.
Enjoy the best of Madrid from Emperador Hotel.
Hotel deals & lowest price guarantee
We partner with Booking.com and Agoda. Both booking websites offer the lowest price guarantee so you can be certain you will always get the best deal for this hotel. If you have seen a better price elsewhere, all you need to do is contact the booking website and they will refund you the difference immediately. You can price match right up until the day before check-in.
Location
Recent guest reviews
3 February 2026
A terrific place to stay in Madrid
Great location, clean, comfortable rooms, nice rooftop bar and lobby bar
Nothing
2 February 2026
Excellent experience.
Excellent location.
31 January 2026
Very enjoyable
Breakfast was excellent with a great choice.
Nothing
23 January 2026
Great service, excellent breakfast, fantastic location
Excellent breakfast Gran Via location
20 January 2026
Fabulous
Very central location. Bustle of Gran Via right outside. Metro across the street.loads of restaurants close by. Room was spacious and clean.
Some noise from sirens overnight but to be expected in such a busy city.
17 January 2026
Fabulous
Perfect location and easy access to different kinds of transports. excellent room and amazing hotel
nothing
15 January 2026
Loved it! Great location and facilities. Very friendly staff.
Amazing location
Loved everything - nothing
14 January 2026
100% 10/10.
You step out right into Grand Via with all the buzz and excitement. Great location close to everything. There is actually hotel is great, large comfortable rooms, spacious bathrooms. Very clean. If this hotel is in your budget and you like to be in the middle of Madrid action, don’t hesitate to book it.
14 January 2026
Really nice traditional city hotel in a great location
Really nice hotel in a great location. Friendly welcoming staff.
Lounge/bar area very busy in evenings and service was very slow
12 January 2026
Fabulous
Location
Room was small and cleaning staff anoying while do not disturb sign was on
11 January 2026
Fabulous
Location
11 January 2026
Perfect break whatever time of year you choose to visit!
Everything! This was our third visit albeit without the use of the pool as it was December. The city was beautifully lit up for Christmas . So nice to return to a lovely comfortable hotel, great breakfast, spotless rooms and lovely staff. It was an absolute pleasure as always! 😊
Nothing!
10 January 2026
Very good
Expensive breakfast...feel noises all the night from adyacent rooms...hard and noisy beds
Location
8 January 2026
Exceptional
Everything was perfect - room, location, price
6 January 2026
Very good
Early checkin available
5 January 2026
Great stay
Great location clean and friendly staff
Beds a bit hard
2 January 2026
Really lovely hotel in great location
Great location, very nice rooms, really good breakfast, also loved the roof terrace
Nothing
31 December 2025
Very good
Hotel onde fashion
Price
27 December 2025
Fabulous
Room size was excellent. Cost for three nights in the centre of Madrid, in the run up to Christmas was great, very good value. Roof bar was open even in December, nice view. Staff of the hotel were excellent, very good service in the roof bar, and the ground floor bar. Would highly recommend.
Nothing really. View from room was inner yard, but this did did not affect us. Room was great, size. The shower was excellent.
26 December 2025
At a very busy time of the year ,staff made good effort to make us comfortable. My wife had an accident and was hospita
Traditional charm with great service
Nothing,
22 December 2025
The hotel is fantastic, good location, nice top view of the city
Some search around booking app
20 December 2025
5 Christmas days.
Location is excellent, near metro plaza Espana and Caliao and just next to Santo Domingo metro.Walking distance to any interesting place and historic center..I did not feel unsecure at all as i am solo female traveller .Nice hotel , nice lobby and roof top bat restaurant with pool.
I didn't find anything to dislike me
15 December 2025
Great location
The location right on Gran Via, easy check-in and out
Beds were comfortable but creaky. Could do with a retractable mirror in the bathroom for short-sighted people.😅
14 December 2025
Fabulous
Location
Nice hotel
13 December 2025
Excellent hotel, staff and service. Regards to Javier at breakfast.
We’ve been going to this hotel for years now. Its location, professional staff and excellent service keeps us wanting to return every year to it.
Really, nothing at all, possibly re-establish the third lift as sometimes the two lifts tends to be in use a lot with the big number of clients in the hotel.
12 December 2025
Fabulous
Location was excellent, room size was good, breakfast was very good, lobby area was great. The only comment was the bathroom, where there was a leakage in the faucet and the marble floor in the bath area was with stains (Room 120)
12 December 2025
Great location
Room bit small but compaseste the location
Size of room
11 December 2025
very and clean and amazing place and location
very and clean and amazing place and location
very and clean and amazing place and location
11 December 2025
Very good
Excellent location for metro and city centre
Breakfast bit of a bunfight if the room is reduced
10 December 2025
See you in April🍾
Great location, good breakfast
None
10 December 2025
Great city and great fun
Great location
3 December 2025
Exceptional
Everything beautiful hotel 🛍️🏨
We loved everything
1 December 2025
Fabulous
Proximity to plaza del sol
1 December 2025
Fabulous
Right in the heart of Madrid
A little expensive
27 November 2025
Very good
We had a pleasant stay at Hotel Emperador. The location is fantastic, right in a lively central area with plenty of shops and restaurants, and a McDonald’s right next door. There is a metro station directly below the hotel, but we actually found it easier to walk to the Sol station because it required fewer transfers. The room was spacious and clean, which made our stay comfortable.
For the price, it would be nice if the hotel provided complimentary bottled water every day instead of only on the first day.
26 November 2025
Exceptional
Nice hotel in an excellent location
23 November 2025
Great location. Helpful staff
Reception staff and housekeeping staff very helpful. Good breakfasts. Great location
21 November 2025
Fabulous
Location. The view from the sky-bar.
A secure WI-FI. The sink drain was draining poorly.
19 November 2025
Would recommend for central location
Hotel is very central has lots of character as it’s an older hotel
Nil
17 November 2025
Perfect location for exploring
Perfect stay beautiful comfortable room lovely hot shower view was lovely
Nothing
16 November 2025
Excelent
Excelent
16 November 2025
Nice hotel staff are very nice with us I recommend thos hotel
Excelent
15 November 2025
Very enjoyable in a good location
Good location and friendly staff
Breakfast wasn’t as good as I’d hoped for
14 November 2025
Very good
Location was great
The view of the room was strange. It positioned to inside the house and positioned to another room window. It was not pleasant view
13 November 2025
An exceptional stay in the heart of Madrid- will definitely return.
An exception hotel - the staff were friendly and helpful. The room was beautiful, very clean and comfortable and had all the extras required. The hotel was ideally located close to all the shops and a short stroll from the main squares.
Nothing
9 November 2025
I will look forward to stay here again
Was very helpful worker very professional very clean etc
I will recommend to family and friends
8 November 2025
Very good
Location
No amenities like slippers, toothbrush etc
7 November 2025
Excellent location and Comfortable Rooms and Great Amenities
The location was excellent with Santa Domingo metro just over the road from the hotel. The lobby and foyer were nice and coffee was a good option with biscuits. The rooms were functional with safes and comfortable beds. The rooms had air conditioning which we didn't need even in early November. The rooftop bar and restaurant is the draw here with seating areas inside and outside and excellent views of the city!
The shower needed a rubber mat as they were slippery and the only way to extract steam from the bathroom was to open a window. This didn't cause us too much of a problem though. Breakfast was very basic in my estimation. Not much choice and not very filling. Prices at the bar were well...pricey!
5 November 2025
perfect
Service very good
Ubicacion
Hotel facilities
General
- - Room service
- - Non-smoking rooms
- - Facilities for disabled guests
- - Lift
- - Safety deposit box
- - Soundproof rooms
- - Heating
- - Non-smoking throughout
- - Air conditioning
- - Shuttle service (additional charge)
Business facilities
- - Meeting/banquet facilities (additional charge)
- - Business centre (additional charge)
- - Fax/photocopying (additional charge)
Food & Drink
- - Bar
- - Snack bar
- - Wine/champagne (additional charge)
- - Fruits (additional charge)
- - Coffee house on site
Reception services
- - 24-hour front desk
- - Currency exchange
- - Tour desk
- - Luggage storage
- - Concierge service
- - Invoice provided
Activities
- - Fitness centre
- - Massage (additional charge)
- - Fitness
- - Temporary art galleries
Outdoors
- - Terrace
- - Outdoor pool
- - Sun terrace
- - Outdoor pool (seasonal)
Cleaning services
- - Laundry (additional charge)
- - Dry cleaning (additional charge)
- - Ironing service (additional charge)
- - Daily housekeeping
Accessibility
- - Wheelchair accessible
Pool and wellness
- - Rooftop pool
- - Pool with view
- - Pool bar
- - Sun loungers or beach chairs
- - Swimming pool
- - Swimming pool
Miscellaneous
- - 24-hour security
- - Key card access
- - Security alarm
- - Smoke alarms
- - CCTV in common areas
- - Fire extinguishers
- - Delivered food is securely covered
- - Access to health care professionals
- - Thermometers for guests provided by property
- - Face masks for guests available

More photos

11 February 2026
Fab stay in the centre of Madrid