Hotel Emperador, Madrid

Location was excellent, room size was good, breakfast was very good, lobby area was great. The only comment was the bathroom, where there was a leakage in the faucet and the marble floor in the bath area was with stains (Room 120)

Room bit small but compaseste the location

Size of room

very and clean and amazing place and location

very and clean and amazing place and location

Excellent location for metro and city centre

Breakfast bit of a bunfight if the room is reduced

Great location, good breakfast

None

Great location

Everything beautiful hotel 🛍️🏨

We loved everything

Proximity to plaza del sol

Right in the heart of Madrid

A little expensive

We had a pleasant stay at Hotel Emperador. The location is fantastic, right in a lively central area with plenty of shops and restaurants, and a McDonald’s right next door. There is a metro station directly below the hotel, but we actually found it easier to walk to the Sol station because it required fewer transfers. The room was spacious and clean, which made our stay comfortable.

For the price, it would be nice if the hotel provided complimentary bottled water every day instead of only on the first day.

Nice hotel in an excellent location

Reception staff and housekeeping staff very helpful. Good breakfasts. Great location

Location. The view from the sky-bar.

A secure WI-FI. The sink drain was draining poorly.

Hotel is very central has lots of character as it’s an older hotel

Nil

Perfect stay beautiful comfortable room lovely hot shower view was lovely

Nothing

Excelent

Excelent

Good location and friendly staff

Breakfast wasn’t as good as I’d hoped for

Location was great

The view of the room was strange. It positioned to inside the house and positioned to another room window. It was not pleasant view

An exception hotel - the staff were friendly and helpful. The room was beautiful, very clean and comfortable and had all the extras required. The hotel was ideally located close to all the shops and a short stroll from the main squares.

Nothing

Was very helpful worker very professional very clean etc

I will recommend to family and friends

Location

No amenities like slippers, toothbrush etc

The location was excellent with Santa Domingo metro just over the road from the hotel. The lobby and foyer were nice and coffee was a good option with biscuits. The rooms were functional with safes and comfortable beds. The rooms had air conditioning which we didn't need even in early November. The rooftop bar and restaurant is the draw here with seating areas inside and outside and excellent views of the city!

The shower needed a rubber mat as they were slippery and the only way to extract steam from the bathroom was to open a window. This didn't cause us too much of a problem though. Breakfast was very basic in my estimation. Not much choice and not very filling. Prices at the bar were well...pricey!

Service very good

Ubicacion

Location, friendly personnel, excellent service.

Location is perfect for accessing sites and shopping

Rooms need updating

I liked the location, at the center of gran via

There is only one luggage carrier for so many guests, and on the last day he didn’t help us send our luggages in our car. He just left them and said he has many other guests

I liked the comfort of our room. We slept well, nice bathroom. We were on the 5th floor. The pool was closed, we did know that in advance, but a roof top jacuzzi or sauna could be open for autumn/ winter. Loved the views from rooftop.

The roof top menu was lacking healthy options.

Rooms were very nice, location is good.

Gym was minimal.

Fabulous hotel right in the heart of Madrid! Excellent location, very ,majestic exterior and well-maintained and clean rooms. Also, the rooftop offers breathtaking views of Madrid. Loved everything. We were also put on the 9th floor which made our stay extra special considering the views from the balcony.

Central location

N/A

Loved the terrace for an early dinner.

n/a

Great location

At the beginning we recieved standard room which had bad smell and was very dark. I asked to change and the staff upgraded us for superior room which was really great

Fantastic location, very helpful staff at reception, good breakfast and lovely deco. We also liked the roof top bar.

Not much!

excellent location breakfast and roof Restaurant

the lift take to much waiting time in the morning during breakfast.

The room was clean and modern. The roof top bar and pool area alone was worth it. The view is the best in Madrid. The location is fantastic. Close to shopping, metro, and restaurants.

The Wi-Fi is subpar, at least for my room. Also the bathroom shower has some mold.

The Hotel is right in the centre of Madrid with everything inn walking distance. The roof top bar was great to either start or finish the night off 🥂

It would of been nice if the Pool on the rooftop was open.

The hotel is in the perfect location, walking distance to restaurants and shopping. The hotel is beautiful and the rooftop was excellent. The staff were super friendly and very helpful. I would definitely stay here again.

Great breakfast, helpful staff ( front desk ) ....

Slow and too busy staff upstairs ( bar area )

Location, location. At the center of the action, so close to Callao, walking distance to all major points of interest or a short, inexpensive taxi drive to others. Has a beautiful viewing terrace at the top floor with a bar and eating options. Cozy and very nice. Recommend, specially if you are too tired to go out at night.

My single room was comfortable and had a big bathroom with shower, as I requested, but had no place to open a piece of luggage bigger than a carryon. Had to use my bed, so was not practical for ME in that sense.

Lovely hotel in perfect location - comfortable rooms and lobby lounge and very nice roof bar - excellent service too

Very noisy at night - the room doors are heavy so they were banging all the time

Excellent location, fantastic roof terrace for guests only, room was modern and clean.

Pillows, two odd shaped pillows, personal presence though and realise you can’t always get this.

Location

Na

The location is great and the staff are very friendly and accomodating.

The walls need more soundproofing as I can hear people in the hallways. It would be nice if they added soap holders in the shower area, as there is no place to put your soap.

Location was perfect for tourists. The rooms were comfortable and clean. The hotel was able to accommodate my request for an elderly-friendly room.

The breakfast was good but it could be presented better.

the pool on the rooftop

The hotel is amazing! Great location, friendly staff and the roof top bar was great. I highly recommend this hotel

The location was perfect! The whole setting of the hotel was beautiful an amazing pool and rooftop bar and the lobby in the evening is just beautiful

The only down fall was the walls are like paper so can hear everything but wouldn’t turn me off going again

Nice location

Location, upgrade to junior suite, comfortable beds, spacious room and bathroom

Old property and outdated decor and furniture