Hotel Catalonia Las Cortes, Madrid

Location was excellent, the staff were very helpful and housekeeping very good.

Afternoon tea variety would be welcome.

Location was central to all museums and central activities. Room was super clean and spacious. Front desk personnel was very helpful with local eateries.

The room and bathroom were very nice. I particularly appreciated the bathtub! The hotel location was perfect, close to many sights and the train station.

Though the breakfast was included in the price of the room, I didn't care for the selections and felt it was subpar.

Location

AC didn’t work well at 38-40 degrees of summer. Old toilet and room House keeping was good Reception can be better

The staff and location was fantastic. Near by restaurant El Sur de Huertas was our go to 3 nights in a row.

We didn’t have any complaints.

It’s in an excellent location. The rooms are fantastic. The bedding is wonderful. Good Air Con. I love the bar and the sitting area. The breakfast area and bar staff are lovely.

I think compared to other hotels the front desk staff while helpful could ask if you need suggestions or ask if you need information. etc. They are certainly nice when you ask for help.

The room was spacious and comfortable. Also well cleaned and restocked. Staff was very friendly and accommodating no matter what time of day.

Limited menu options…

The hotel looks new and very up to date and rooms have good space and the staff were very nice and they offered a free snack time from 4-7 pm which is a great gesture

Location is good but not exceptional but other than that, it was perfect

Room was good size and bed was comfortable.

Nothing to dislike

Great location, rooms were super spacious and the staff were welcoming and helpful. Plus our rooms were ready at 10am which never happens!

Nothing

Location, service, staff. It was very clean always and they even offered turn down service

Nothing

Thank you so much for a wonderful stay. Monica on reception was a pleasure to deal with as were all the team. So friendly and helpful, it made our stay. This hotel is so beautiful and in the perfect location, close to fantastic restaurants and sights. Accommodatio staff do a fantastic job, it is spotless! Thank you to Davino in the bar, super friendly. Welcome snacks such a great touch. 100% recommend this hotel!

Excellent location for the main attractions such as the Prado, Reina Sofia, Royal Palace, etc. Almost equidistant from all three. Good food locations around the hotel as well.

A/C couldn't keep the room at the desired temperature as I like it cold

Location was near all attractions within walking distance. The rooms were comfortable and spacious. The street was quiet but had restaurants and a small bodega close by. Staff were helpful and friendly! First time using Catalonia and then saw it was a chain across Spain and Portugal would definitely go back and use elsewhere.

Nothing to report

Boutique

Location was perfect close to all the major attractions but on a quiet street. The beds were comfortable and the bathroom was spacious. The staff were helpful and the small snacks between 4-7 were perfect after our siestas! Thank you for starting off our family Spain/Portugal trip with a great stay!

All rooms were very accommodating

The staff and service are great. Very clean and cozy. The breakfast was great, and there were many alternatives. The staff at the reception were very decent, nice & helpful specially Mr. Mariano and Jan who were a great help inside the hotel and also to find the places in Madrid.

Right off a main plaza its a quiet are blocks from bars and hot spots. Lots of tourists from everywhere. Hotel was very nice, as expected. Breakfast was spendy, ate at a cute cafe down the street for 6 euros...

Not much not to like...

Amazing hotel with outstanding service, great location and very friendly personell. I like it a lot and now it's my favorite.

Great hotel right in the middle of all the action. Real great and spacious room. Within walking distance of all the popular sights

Found a stain on the sheets buried under the pillows in the morning. Realized that they hadn't changed the sheets, just remade the bed. So gross. Had to hide it from my girlfriend so she didn't freak out. Someone should be fired. Not changing sheets daily is disgusting

Great location. Well kept building. Clean. Attentive staff.

Nothing negative stands out. A nice easy stay.

Central location, high quality hotel, great breakfast.

Just being picky but our room had clearly been smoked in by the previous guests. Not nice.

central to amazing walkable sites and places

nothing I will be back!

Location and size

No place to sit in the room

Location, staff & room

Very clean nice staff

Nothing all good.

Great location. Good breakfast. Afternoon snacks were just okay but nice that it was offered. Comfortable beds. Great house keeping for rooms. Clean facility.

Nothing

Classy. Convenient spot (easy to find). Walking distance to everything. Friendly staff plus they upgraded my room at no cost.🥰

The outside signage not visible to spot as a first timer.

The property was lovely, clean and very quiet. The breakfast was great and the breakfast staff (along with all of the staff) were very helpful and friendly.

Nothing!

It was comfortable

It was on a busy street, I woke up in a middle of night with trash trucks taking the trash. I dislike cleaning crew coming to rooms for turn downs

Beautiful property located in the heart of Madrid. Loads of restaurants, bars available at close distance. Las Puertas del Sol at just a 5mns walk. Furthermore, the room was exquisite, absolutely magnificent. It was my husband’s birthday and although I had booked an executive room, we got upgraded to a junior suite. Also, my husband was pampered with a delicious birthday cake and card. Finally, I can’t say enough about how kind the staff was. They accommodated every request and made our stay, one to remember.

Nothing

The location was great.

Value could be better

Location and hospitality.

Charming beautifully renovated boutique hotel in historic building on a beautiful street Excellent location if you want to be close to main attractions Comfortable bed and beautiful very comfortable bathroom Polite and welcoming staff

Hotel staff should speak better English

The hotel is exceptionally comfortable with plenty of space and incredibly friendly staff. Close to the center but far enough from the transportation and crowds. The afternoon free snack that was offered was a nice treat of fruit, small sandwiches, pastries, and coffee. Just what you need before venturing off to another round of sigthseenig.

-

Very nice rooms, pleasant staff, good location for exploring city center by foot, good air conditioning.

We didn't try the breakfast but the room was comfortable and the location was excellent.

It was a bit run down and the room we were in only had a single small window

Staff was great and helpful. Very wonderful.

Amazing location, extremely friendly and helpful staff. Loved the free snacks in the afternoon. Rooms were large and clean.

There is nothing we didn’t like. Our stay was very comfortable overall and I would happily return to the hotel for our next visit to Madrid. However, two very minor points would be - the air conditioning did not cool the room as much as we would have liked. And secondly the water pressure in the shower was a bit low.

Great hotel in the heart of Madrid in easy walking distance from all the sites and sounds. Well appointed and air conditioned rooms with large bathrooms. Friendly staff.

The hotel interior is a bit dated, although stylistically it’s in keeping with the general historical area.

We loved the neighborhood and the service staff was very helpful!

Nothing

Good breakfast, excellent location, club-like feel

The location was superb - in a quiet street 5 mins walk from Puerto del Sol. This was the 5th hotel we stayed in on our touring holiday of Spain & was by far the most friendly & welcoming. Buffet breakfast was delicious with plenty of choice.

I can’t think of anything we didn’t like

Nice central location. Good room. No “hotel like” reception/lounge/bar area but plenty of places near by.

I loved the style, I loved how clean it was. Staff was extremely nice, helpful and always with an amazing attitude. Beds were super comfortable. I would stay again 100%! There are a lot of restaurants, bars and important roads/places just a couple blocks away.

The room was very comfortable, the buffet breakfast was excellent with a good choice and the location was good for exploring Madrid on foot. The staff were very helpful and friendly.

The professionalism and elegance. They are trying very hard and accomplishing their goal.

Beautiful hotel in lively neighborhood. Historic and well-kept.

The large room size and location. The staff was helpful.

Unfortunately, the Barrio de las Letras, although a good location, was a bit filthy this time we visited. So, not really a dislike about the property itself.

The location was perfect, close by to everything by foot. The rooms and facilities were clean and extremely of high quality. The staff were all accommodating and ready to help.