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Hostal Central Palace, Madrid

Plaza de Oriente, 2, 28013 Madrid, Spain (show on map)

Expert reviews

Lonely Planet review:

“Now here’s something special. The views alone would be reason enough to come to this hotel and definitely worth paying extra for – rooms with balconies look out over the Palacio Real and Plaza de Oriente.”

Guest rating

This an aggregated customer review rating of Hostal Central Palace, Madrid. We have taken customer review ratings from hotel booking sites, search engines, the official hotel website and other travel platforms. This is the average of all those ratings. We only list places that have a customer review rating of at least 4.0 out of 5.0

4.7 out of 5.0

Ranked 2nd in Madrid

39£35$49¥5194C$38A$38HK$383S$64SFr46¥311kr404kr295kr381

What guests liked

All you need to know

This fine establishment is located on 2 Plaza de Oriente in the Madrid City Centre offering comfortable and satisfying room options for guests in the city.

Hostal Central Palace overlooks the Royal Palace giving guests a view of one of the most beautiful and interesting buildings in the city while the famous Sabatini Gardens is also located near the hotel creating the ideal tranquil oasis for guests.

Guests can make use of the quality services and facilities available in the hotel while the friendly staff in the hotel will ensure they immediately feel at home the moment guests step into the hotel premises.

The hotel holds the distinction of being the only hospitality center in the Plaza de Oriente Square, making it a favorite of tourists as well as travelers with business in the Royal Palace which is directly opposite the hotel.

The hotel offers lush room options such as Interior Single Room, Interior Double Room, Deluxe Double Room, Interior Deluxe Double Room and Interior Twin Room. All the hotel rooms are spacious and feature stylish classic décor and wooden floors, which gives the rooms the touch of elegance.

The hotel offers standard amenities such as free Wi-Fi for high-speed internet access, a flat-screen TV with satellite channels, air conditioning, a minibar and a private bathroom which features thoughtful additions such as a hairdryer, bathroom slippers, and bathrobes.

Staff reception is available to help with any tips on living in the city. Also, the staff reception is very friendly.

 

Lowest price guarantee

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Location

Recent guest reviews

5.0
Noha

29 August 2025

Exceptional

The location is perfect the atic premium room with nice view also thanks for Alina who helped me a lot the beds are so comfortable and comfy pillowes . Clean toilets central location few minutes walk to city center

Every thing is perfect

4.5
Siti

28 August 2025

Room with a view.

Spacious and clean. Has the best view of the Royal Palace. Very close to main attractions and eateries. The staff especially Alina was so helpful, responsive and ready to help.

5.0
Louise

24 August 2025

Great location in beautiful building, couldn’t be better!

Amazing location and views over the Royal Palace and gardens

Nothing

5.0
Fredrik

22 August 2025

Beautiful rooms in what may be Madrid's most beautiful and peaceful location! A plus is that the breakfasts are serv

Unbelievable location, beautiful rooms (albeit some small things are unnecessarily run down, mainly things in the bathroom), but in general clean and great rooms

In general I was extremely satisfied!

5.0
Clive

20 August 2025

Loved it

Location was excellent and the views of the palace stunning.

N/A

4.5
Stuart

16 August 2025

Fabulous

Super attentive and helpful desk staff. Prime location with nice palace garden and hill views from 3rd floor.

5.0
Katy

15 August 2025

i would try to stay again when in madrid

location on the national palace plaza. beautiful views

4.5
Luca

14 August 2025

Fabulous

- Incredible location and a lovely view of the Royal Palace and gardens - Very kind and helpful staff - Room was large, tidy and clean. - AC and mini fridge were a lifesaver in August!

Just a minor thing, but some fixtures in the toilet were a bit loose

5.0
Simon

13 August 2025

Exceptional

Location, room, view, friendliness of staff

Nothing

4.0
Mikhail

13 August 2025

Very good

The location of the hostel is very good. It is opposite the Royal Palace. The hostel is relatively cheap and therefore there are drawbacks: no windows to the street - that is the main thing.

It was clean and the staff were friendly.

5.0
Sue

12 August 2025

It was perfect – everything you hope for !!! Sitting on the terrace downstairs listening to the singing overlooking the

The situation was perfect, the simplicity and size of the rooms was wonderful.

5.0
Lisa

11 August 2025

I have already recommended Hostal Central Palace to others visiting Madrid, and I will stay there again. What a wonderfu

The location was perfect to walk to every place we wanted to visit. Our host was amazing, and contacted me prior to the visit with helpful information like metro line from the train station, etc. The room was full of character and was so clean and comfortable.

Nothing!

5.0
Anil

10 August 2025

Amazing experience of hotel and surroundings…great location

Awesome location

Clean and sleek

5.0
Bridgid

8 August 2025

Superb hotel

Absolutely brilliant. Awesome location, huge room, amazing furnishings, well-appointed.

4.5
Dorottya

7 August 2025

Great place for a xploring Madrid

Location, decor, shower, staff, size of room

The internet was very unreliable

4.0
Mr

5 August 2025

Very good

the reception staff was very friendly and warmth, give us quite and beautiful room.

no

4.0
Andrew

4 August 2025

Very good

Nice sized room and fantastic location

Nothing stands out

5.0
Barbara

3 August 2025

Thank you for a lovely stay

Great location. Beautiful old building with tiny glass elevator. Staff were friendly and helpful. The room was spotless and AC worked great.

4.5
Mark

2 August 2025

Top Notch Hotel For A Very Affordable Price In A Great Location.

Great location. Large, clean rooms. Quiet surroundings. Helpful and competent staff.

The staff smoke in an atrium area which also includes the windows of inside rooms. We were unable to open the windows because of this issue. Also, strangely, one of the staff members (a woman) screamed --- multiple times --- at dogs who were located just outside the front door of the property at approximately 11:15 p.m. on the last night of our stayed. We witnessed this incident from the restaurant in front of the property. This was not an isolated incident, as the woman continuously screamed at the top of her lungs at the dogs. This needs to be addressed.

5.0
Peter

1 August 2025

The property, the location and the staff were all excellent

Very spacious beautiful rooms

Nothing to dislike

4.5
Peter

31 July 2025

Excellent accommodation in perfect location

Spacious accommodation in period building

Nothing to dislike

5.0
Jacqui

31 July 2025

Exceptional

Love the location. View of palace was amazing

4.0
Tom

31 July 2025

Lovely place, if you get it when discounted

The room and bed were lovely, and the location was great - the balcony looked straight into the palace. Value was very good, considering it was over 50% off the "standard" price; however, I would not want to pay any more than £200 a night.

A couple of things could easily be improved: - the curtains and the net curtains need to be on separate poles. In their current configuration you cannot shut the curtains fully as the net curtains are in the way. - shower drainage needs sorting as it doesn't flow to the drain.

4.5
Tobias

28 July 2025

Fabulous

Great location

4.5
Paul

27 July 2025

Should be 3-4 star with excellent service

We have enjoyed everything from the moment we arrived. Every staff member working at this Hotel were lovely, friendly, and helpful we could not say enough about the staff. So lucky to have such a great Staff. We wanted a view of the Royal Palace, and we had a Rooftop balcony to enjoy. Location was excellent We definitely would love to come back. Thank you to all the staff for the hospitality

Nothing that we didn't like

4.5
Katy

26 July 2025

i would stay again.

location for me was perfect. on the palace plaza, close to many restaurants and tabernas. beautiful view. was not noisy after 9 pr 10. balcony. air con. refrigerator.

i dont have a complaint.

5.0
Nathalie

25 July 2025

Perfect stay in Madrid with a view

Everything ! The receptionist (blond girl) was so sympathic and helpful...

4.5
Dario

22 July 2025

Fabulous

Spacious room. Great view.

Nothing.

4.5
Susan

21 July 2025

Wouldn’t hesitate to stay in this charming hotel in a wonderful location.

We were given an upgrade to the penthouse from our double room. Plenty of space for everything. Shower was wonderful and we had complimentary water and half bottles of cava and red wine, which was a lovely touch. Wonderful view of the Palacio de Madrid from our terrace. The receptionist, Alina, could do enough for us, she was wonderful. Breakfast was in the beautiful cafe outside with a money off voucher. The location was perfect.

Bed was a little uncomfortable and small for a hotel double but other than that, nothing!

5.0
Thomas

21 July 2025

Great hotel in a central location perfect stay for a couple exploring Madrid

The room was stunning it such a great location the staff were super friendly and accomodating the whole time we were there!

Nothing it was amazing!

5.0
Eva-monica

20 July 2025

Exceptional

The hotel is excellent located, in the heart of Madrid.The rooms are very nice, the team is great and also the breakfast is good. I highly recommend for a lovely stay in Madrid.

5.0
Sue

18 July 2025

I’d go back in a heartbeat location is incredible the attached café where you take breakfast is absolutely beautiful. Th

It’s a beautiful old property with large airy rooms – uncluttered but with everything you would need

Nothing

4.5
Sally

18 July 2025

Brilliantly located with beautiful views & helpful staff.

The view from the room was beautiful. The staff were really helpful.

There was a strong smell of cleaning fluids in stairwell.

4.5
Fiona

16 July 2025

Lovely place to stay

The location was perfect. The room was immaculate and the fridge had welcome cava in it, and not the cheap stuff! Great to have a kettle, tea/coffee facilities in the room. Staff were so helpful. Take advantage of their discounted breakfast in the restaurant downstairs. It's fabulous

This is not the fault of the hotel. My room was over the courtyard which meant there was no natural sunlight and I always had to turn the lights on. Book a room with the view if your budget allows it. Otherwise, its perfect.

5.0
David

15 July 2025

Fantastic!

Beautiful room, helpful staff, wonderful location, air conditioning worked great!

5.0
Vanessa

10 July 2025

Perfect Hotel in a perfect location.

I loved the location of this hotel. It was so central and still in a nice quiet area. Our room was huge and spotlessly clean. We booked an internal room which was fine but I will be booking a room with a view of the Palace the next time. The bed was really comfy. Alina was brilliant and so helpful. From getting us there with her great directions and having our room ready. I will definitely be back again.

Nothing that I didn't like.

4.0
Silvana

9 July 2025

Lovely spot. Room was huge

Great location and staff.

5.0
Emily

8 July 2025

Highly recommend staying here in Madrid

Staff were so friendly and welcoming. Always there to help and accommodate us. Room was spacious and well equipped

Nothing

5.0
Armen

7 July 2025

Exceptional

Perfect place nice personal

strongly recommend to stay we had a nice time thank uou

4.0
Vivek

7 July 2025

Overall we loved the place and staffs were wonderful and accommodating. Worth the value

Proximity to everything and panoramic view is awesome. Love this place for what it offers for the price.

Rooms are not well sound insulated. Usually the hustle bustle outside goes on till 4:00 and then the morning crowd picks up. With no sound insulation, it was pretty tough to get a shut eye if you are light sleeper (and jet lagged)

4.5
Kasia

6 July 2025

Convenient location, quiet and nice overall

Close to all the major attractions, quiet, nice amenities and a decent view from the attic windows.

The AC seemed to struggle a bit in the larger room and the attic windows could use a wash.

5.0
Colleen

6 July 2025

Excellent service and location.

The quality of the service provided.

Nothing

4.5
Katherine

5 July 2025

A stunning, small hotel with beautiful views.

Beautiful period room overlooking the Royal Palace. Alina, the Manager was so helpful and a pleasure to talk to. She made us feel very welcome.

4.5
Karen

5 July 2025

Fabulous location in Madrid

The room was beautiful, and the view of the palace fantastic. From the moment the very friendly and professional Alina checked us in, all the staff were lovely. The room had everything we needed. The location was very central to walk wherever we wanted or to use the metro. We loved our stay at Hostal Central Palace.

For us, the beds were a little soft, but that is only our preference.

5.0
Kirkland

4 July 2025

Nice hotel, great location for exploring the city on foot, friendly and helpful staff.

Great location for exploring the city on foot. Very friendly welcome and a nice treat left in the fridge. Good size, clean and comfortable room with nice shower.

Nothing

4.5
Wim

3 July 2025

Fabulous

Very spacious room, very bright, spotless clean Very kind and friendly receptionist Airco was working perfectly I have stayed here in the past and the repeat experience was very good again

5.0
Renaud

3 July 2025

Exceptional

Top price 👌

.

5.0
Catarina

3 July 2025

Super comfortable place

The room was extremely comfortable. Very soft mattress and pillows, slept like a baby. The amenities were very clean, and you really feel in home. Even welcome drink!

Nothing to declare :)

5.0
Inge

1 July 2025

A memorable stay in a lovely locality. Recommend!

Very central overlooking the Royal Palace and gardens and a short walk to all the main restaurants, markets and shopping facilities as well as the Museums. We were upgraded to a very comfortable spacious room. The Staff were charming and very helpful.

4.5
Lee

29 June 2025

Perfect

Beautiful location and a huge room. The private terrace made for a lovely end of the evening drinking spot.

Not much

Hotel facilities

Services

  • - 24-hour front desk
  • - Tour desk
  • - Concierge service
  • - Daily housekeeping

General

  • - Non-smoking rooms
  • - Lift
  • - Safety deposit box
  • - Soundproof rooms
  • - Heating
  • - Non-smoking throughout
  • - Air conditioning

Miscellaneous

  • - 24-hour security
  • - Key access
  • - CCTV outside property
  • - Fire extinguishers
  • - Access to health care professionals

Reception services

  • - Invoice provided
Check availability 39£35$49¥5194C$38A$38HK$383S$64SFr46¥311kr404kr295kr381