Hostal Central Palace, Madrid

Close to all the major attractions, quiet, nice amenities and a decent view from the attic windows.

The AC seemed to struggle a bit in the larger room and the attic windows could use a wash.

The quality of the service provided.

Nothing

Beautiful period room overlooking the Royal Palace. Alina, the Manager was so helpful and a pleasure to talk to. She made us feel very welcome.

The room was beautiful, and the view of the palace fantastic. From the moment the very friendly and professional Alina checked us in, all the staff were lovely. The room had everything we needed. The location was very central to walk wherever we wanted or to use the metro. We loved our stay at Hostal Central Palace.

For us, the beds were a little soft, but that is only our preference.

Great location for exploring the city on foot. Very friendly welcome and a nice treat left in the fridge. Good size, clean and comfortable room with nice shower.

Nothing

Very spacious room, very bright, spotless clean Very kind and friendly receptionist Airco was working perfectly I have stayed here in the past and the repeat experience was very good again

Top price 👌

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The room was extremely comfortable. Very soft mattress and pillows, slept like a baby. The amenities were very clean, and you really feel in home. Even welcome drink!

Nothing to declare :)

Very central overlooking the Royal Palace and gardens and a short walk to all the main restaurants, markets and shopping facilities as well as the Museums. We were upgraded to a very comfortable spacious room. The Staff were charming and very helpful.

Beautiful location and a huge room. The private terrace made for a lovely end of the evening drinking spot.

Not much

Couldn't have asked for a better location! Walkable to everything we wanted to do, and the receptionist was extremely friendly and helpful! Could literally see the palace from our window.

Some of the hardware (i.e. towel hooks) in the bathroom were not securely fastened, and if we were staying more than one night, we would have like to have more than 1 set of towels for each person. Really minor complaints in comparison to overall stay

The room was lovely and the location was fabulous - right across from the Royal Palace. The staff were friendly and helpful.

All good!

Location was perfect. Looking out our balcony to the Palace. Lovely, comfortable and spacious room and staff were very kind and helpful.

Nothing

Wonderful spacious room in a charming old building with wooden beam ceilings and a view of the palace! Warm and friendly staff and the perfect location to explore the old part of Madrid. An excellent value!!

Nothing!

Excellent location at the center, with walking distance to all the attractions that Madrid has to offer.

Great location easy to find staff very friendly and helpful

My only regret was not upgrading to a room with a view

Location and place was nice. Restaurants and breakfast bar area really good. Nice view from the windows in front of Royal palace and the garden of Royal Palace and Opera

The bed was not really comfortable and the fridge was not really freeze enough

location was perfect for 2 nights for a first time visitor to Madrid

The best location for seeing Madrid, views over the Royal Palace and access to everything. Car park right next door, friendly staff, big rooms, lovely en-suite, bars and restaurants very close by and Plaza Mayor a 5 minute walk.

The location of this hotel is perfect. Everywhere is walkable. We had an interior room. It was huge and will appointed for all our needs on a 3 day trip

Nothing really. There was a tiny bit of noise from the interior courtyard

We stayed in the larger suite, overlooking the palace gardens. The location was fantastic, beside the Opera, where we had booked a show. Underground parking was very convenient directly in front of the hotel. Our picture shows the view from the window, overlooking the palace.

The hotel entrance is not obvious and requires navigating to a small door at the end of an entrance corridor in this shared building.

The staff support & behavior: very very kind & smiling all the time. The view from the French windows

Great location with easy access to the metro and a stone's throw to the palace and the beautiful gardens surrounding. Allina at the front desk could not have been more helpful during our stay with advice and recommendations to enhance our stay

A couple of minor issues with the room such as some lights not working and a faulty safety deposit box

Excellent location opposite Palace.very large spacers room

Room was large but minimistic some drawers and a dressing table would be very useful

Great view. Clean. Lovely helpful staff. Nice part of the city

N/A

Did exactly what it said on the tin and more!!

Amazing location, friendly and helpful staff, Alina was really great and couldn’t be more helpful, beautiful property, just steps to the palace. Well worth paying a little extra to have that view 😍

We think the location is the very best in central Madrid. It is on the most beautiful plaza in the city and looks straight at the royal palace.

We had a top floor apartment which got a bit warm but the aircon was very effective. The top location means a higher price.

Location, bed, cleanliness, wonderful staff

Toilet roll, nicer shower cream might have been nice.

Clean and friendly

- Location was really perfect. - Opera metro station in 200m from hotel. - Staff is great, they were so helpfull especially Alina. - Great breakfast in front of hotel for 10€ with voucher.

- water pressure in the shower

Location was excellent. Staff was very friendly and helpful.

The pillows could have been thicker. We had trouble latching our door.

property location and staff

Excellent location. Friendly and efficient staff. The single room is not ideal but the location and staff made up for it.

Wifi in the room was not stable.

Great location with superb staff.

Loved the location, Alina was as helpful throughout, interesting room in a historic building, wonderful breakfast, and very quiet with no cars around!

It was so nice that we had a beautiful room with an amazing view of the Royal Palace. The location was perfect for getting to many sites

Location

Some noise from the street, no car allowed to the property, so walking a couple of blocks with luggage for airport dropping. Also no breakfast included. Price is pretty high for a night.

Friendliness of staff, location and view, comfort

Noisy. Make sure windows are tightly closed at night to block noise.

The location. The Staff.

The lift has limited carrying capacity. Stairs in the room, but probably unavoidable. Limited signage identifying property making it difficult to initially locate.

Fantastic location opposite the Royal Palace and surrounded by great restaurants serving delicious Spanish dishes. Super friendly and helpful staff. Highly recommended.

When booking request a room with an external view of the palace. While internal rooms are good they have no views other than the internal building well.

Location is brilliant , stylish room, super helpful and friendly staff

The bathroom was quite small and a bit smelly

Staff were absolutely amazing! They waited up for me to arrive after my plane was delayed. The room was exactly what I needed and truly in a prime location.

N/a

Everything was perfect. The staff are incredibly attentive; the room was so spacious, bright and airy; comfortable bed; beautiful and opulent property; and the restaurant is to die for. No better place to be when in Madrid. Felt like a royal gazing upon the royal palace from my own balcony.

That I couldn’t stay longer.

Beautiful hotel! Great location, delicious breakfast, wonderful staff! Highly recommended!

You can enjoy the Royal Palace view from the roof top if you book the panorama view room. They have welcome water and cava for guest. Room is big!

No washing machine. No pantry. Don't take the 10 Euro breakfast they jointly offer with the restaurant downstair. Food is bad although the restaurant's decoration is beautiful.

The location was amazing and the staff were incredibly helpful and kind

Can’t think of anything specific. Just the pillow was a little hard but that’s personal!

Hotel has excellent position next to Palacio Real. The Opera metro is also close by, but we walked to all the sites from the hotel. The breakfast voucher for 10€ got you an excellent breakfast in the well-known Cafe de Orient downstairs. The room with Palace View had a wonderful vista of the palace and gardens. The staff were lovely too. They were happy to look after our bags on the last day.

Nothing worth mentioning.

Very friendly host and lovely room

Stunning location. A huge room , beautifully decorated.