Hostal Central Palace, Madrid

Spacious room. Great view.

Nothing.

We were given an upgrade to the penthouse from our double room. Plenty of space for everything. Shower was wonderful and we had complimentary water and half bottles of cava and red wine, which was a lovely touch. Wonderful view of the Palacio de Madrid from our terrace. The receptionist, Alina, could do enough for us, she was wonderful. Breakfast was in the beautiful cafe outside with a money off voucher. The location was perfect.

Bed was a little uncomfortable and small for a hotel double but other than that, nothing!

The room was stunning it such a great location the staff were super friendly and accomodating the whole time we were there!

Nothing it was amazing!

The hotel is excellent located, in the heart of Madrid.The rooms are very nice, the team is great and also the breakfast is good. I highly recommend for a lovely stay in Madrid.

It’s a beautiful old property with large airy rooms – uncluttered but with everything you would need

Nothing

The view from the room was beautiful. The staff were really helpful.

There was a strong smell of cleaning fluids in stairwell.

The location was perfect. The room was immaculate and the fridge had welcome cava in it, and not the cheap stuff! Great to have a kettle, tea/coffee facilities in the room. Staff were so helpful. Take advantage of their discounted breakfast in the restaurant downstairs. It's fabulous

This is not the fault of the hotel. My room was over the courtyard which meant there was no natural sunlight and I always had to turn the lights on. Book a room with the view if your budget allows it. Otherwise, its perfect.

Beautiful room, helpful staff, wonderful location, air conditioning worked great!

I loved the location of this hotel. It was so central and still in a nice quiet area. Our room was huge and spotlessly clean. We booked an internal room which was fine but I will be booking a room with a view of the Palace the next time. The bed was really comfy. Alina was brilliant and so helpful. From getting us there with her great directions and having our room ready. I will definitely be back again.

Nothing that I didn't like.

Great location and staff.

Staff were so friendly and welcoming. Always there to help and accommodate us. Room was spacious and well equipped

Nothing

Perfect place nice personal

strongly recommend to stay we had a nice time thank uou

Proximity to everything and panoramic view is awesome. Love this place for what it offers for the price.

Rooms are not well sound insulated. Usually the hustle bustle outside goes on till 4:00 and then the morning crowd picks up. With no sound insulation, it was pretty tough to get a shut eye if you are light sleeper (and jet lagged)

Close to all the major attractions, quiet, nice amenities and a decent view from the attic windows.

The AC seemed to struggle a bit in the larger room and the attic windows could use a wash.

The quality of the service provided.

Nothing

Beautiful period room overlooking the Royal Palace. Alina, the Manager was so helpful and a pleasure to talk to. She made us feel very welcome.

The room was beautiful, and the view of the palace fantastic. From the moment the very friendly and professional Alina checked us in, all the staff were lovely. The room had everything we needed. The location was very central to walk wherever we wanted or to use the metro. We loved our stay at Hostal Central Palace.

For us, the beds were a little soft, but that is only our preference.

Great location for exploring the city on foot. Very friendly welcome and a nice treat left in the fridge. Good size, clean and comfortable room with nice shower.

Nothing

Very spacious room, very bright, spotless clean Very kind and friendly receptionist Airco was working perfectly I have stayed here in the past and the repeat experience was very good again

Top price 👌

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The room was extremely comfortable. Very soft mattress and pillows, slept like a baby. The amenities were very clean, and you really feel in home. Even welcome drink!

Nothing to declare :)

Very central overlooking the Royal Palace and gardens and a short walk to all the main restaurants, markets and shopping facilities as well as the Museums. We were upgraded to a very comfortable spacious room. The Staff were charming and very helpful.

Beautiful location and a huge room. The private terrace made for a lovely end of the evening drinking spot.

Not much

Couldn't have asked for a better location! Walkable to everything we wanted to do, and the receptionist was extremely friendly and helpful! Could literally see the palace from our window.

Some of the hardware (i.e. towel hooks) in the bathroom were not securely fastened, and if we were staying more than one night, we would have like to have more than 1 set of towels for each person. Really minor complaints in comparison to overall stay

The room was lovely and the location was fabulous - right across from the Royal Palace. The staff were friendly and helpful.

All good!

Location was perfect. Looking out our balcony to the Palace. Lovely, comfortable and spacious room and staff were very kind and helpful.

Nothing

Wonderful spacious room in a charming old building with wooden beam ceilings and a view of the palace! Warm and friendly staff and the perfect location to explore the old part of Madrid. An excellent value!!

Nothing!

Excellent location at the center, with walking distance to all the attractions that Madrid has to offer.

Great location easy to find staff very friendly and helpful

My only regret was not upgrading to a room with a view

Location and place was nice. Restaurants and breakfast bar area really good. Nice view from the windows in front of Royal palace and the garden of Royal Palace and Opera

The bed was not really comfortable and the fridge was not really freeze enough

location was perfect for 2 nights for a first time visitor to Madrid

The best location for seeing Madrid, views over the Royal Palace and access to everything. Car park right next door, friendly staff, big rooms, lovely en-suite, bars and restaurants very close by and Plaza Mayor a 5 minute walk.

The location of this hotel is perfect. Everywhere is walkable. We had an interior room. It was huge and will appointed for all our needs on a 3 day trip

Nothing really. There was a tiny bit of noise from the interior courtyard

We stayed in the larger suite, overlooking the palace gardens. The location was fantastic, beside the Opera, where we had booked a show. Underground parking was very convenient directly in front of the hotel. Our picture shows the view from the window, overlooking the palace.

The hotel entrance is not obvious and requires navigating to a small door at the end of an entrance corridor in this shared building.

The staff support & behavior: very very kind & smiling all the time. The view from the French windows

Great location with easy access to the metro and a stone's throw to the palace and the beautiful gardens surrounding. Allina at the front desk could not have been more helpful during our stay with advice and recommendations to enhance our stay

A couple of minor issues with the room such as some lights not working and a faulty safety deposit box

Excellent location opposite Palace.very large spacers room

Room was large but minimistic some drawers and a dressing table would be very useful

Great view. Clean. Lovely helpful staff. Nice part of the city

N/A

Did exactly what it said on the tin and more!!

Amazing location, friendly and helpful staff, Alina was really great and couldn’t be more helpful, beautiful property, just steps to the palace. Well worth paying a little extra to have that view 😍

We think the location is the very best in central Madrid. It is on the most beautiful plaza in the city and looks straight at the royal palace.

We had a top floor apartment which got a bit warm but the aircon was very effective. The top location means a higher price.

Location, bed, cleanliness, wonderful staff

Toilet roll, nicer shower cream might have been nice.

Clean and friendly

- Location was really perfect. - Opera metro station in 200m from hotel. - Staff is great, they were so helpfull especially Alina. - Great breakfast in front of hotel for 10€ with voucher.

- water pressure in the shower

Location was excellent. Staff was very friendly and helpful.

The pillows could have been thicker. We had trouble latching our door.

property location and staff

Excellent location. Friendly and efficient staff. The single room is not ideal but the location and staff made up for it.

Wifi in the room was not stable.

Great location with superb staff.

Loved the location, Alina was as helpful throughout, interesting room in a historic building, wonderful breakfast, and very quiet with no cars around!

It was so nice that we had a beautiful room with an amazing view of the Royal Palace. The location was perfect for getting to many sites