Apartosuites Jardines de Sabatini, Madrid

We had a wonderful stay at Apartosuites Jardines de Sabatini. The location is perfect — close to everything and very convenient for exploring the city. The staff were extraordinary: always polite, helpful, and made us feel welcome throughout our visit. The overall experience was excellent, and we truly enjoyed our time there. Highly recommended!

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The Apartosuites Jardines is very nice. The breakfast is very good and various. The room is big and very clean and the bed is very confortable. The rooftop terrance is wonderful with a very nice view. The Apartosuites Jardines is closed to the city center and the main line to the metro. You can take the 001 bus which is free and can take you to the most important sights in Madrid.

Layout of room and facilities

Very good location. It is next to the palace and not far to the shopping area. Some very nice restaurants around in walking distance.

Great location for exploring Madrid. Very close to Royal Palace. Amazing rooftop bar with great views. The receptionists were very friendly and helpful.

The breakfast was Ok, not bad but not great either. The staff looking after the breakfast started clearing away the buffet 15 minutes the advertised cutoff. The message was, please hurry up and leave.

Location, bedrooms and staff.

There were some renovations taking place but nothing that affected our stay.

Location is great and rooms are super comfy and spacious and team are super friendly

location is convenient, you can quickly go to shopping street or supermarket, 2 or 3 kms to main views. The room is comfortable, and enough space for 3 persons. May and other reception staffs are quite helpful.

Nothing.

Great location. Large room with fridge and sink. Beautiful rooftop.

Spacious rooms. Fantastic rooftop terrace!

Very noisy room that needs a proper cleaning.

The best customer service experience. Staff Is helpful. The location couldn’t be better. Sunday we had some partying noises from the rooftop but other than that it’s well soundproofed and quiet rooms. Room away from the rooftop is advised, which we had.

Nothing. It’s awesome. Hope to return.

Very attentive personal, clean rooms, working airco, excellent situated near major touristic attractions.

The interior courtyard where the bedroom window was opening needs maintenance.

The apartment was big and had great facilities. The location was close to everything - 5 minutes from metro, quick walk to the castle and the beautiful neighborhoods.

Very well located with lots to do around the area.

Nothing

This place is a gem! Fantastic view to the Palace from the rooftop, 2 mins walking distance from Plaza de Espana and Gran Via, shops, restaurants and cafes nearby, kitchen utensils and a fridge (we eat a lot of fruits and this was a very pleasant surprise). Very modern place, super clean, smells great in the lobby even, and excellent air conditioning - our stay was during a heat wave (40-45 degrees outside) but room temp was just perfect! The room itself was very large, separate bedroom for us and a sofa for our son (the sofa felt like a large bed, very comfortable). Staff was super helpful and nice, really really happy with our stay. Oh, and there was art everywhere, my wife was obsessed :)))

Nothing to add here, everything was great.

We loved the room. Plenty of space plus a sofa to relax on and a dining table. Excellent sound insulation- we couldn’t hear anything from outside. Well equipped kitchenette. Roomy bathroom with walk-in shower. Friendly and helpful staff. The location is excellent and very central. A short walk from the nearest metro station. Safe area.

Loved the location, rooms were spacious and clean and lovely outlook on the rooftop bar.

Perhaps the fact we only had one key which made it a bit difficult if one person wanted to stay in and the other went out - need the card to get you to the room/floor in the main lift.

PErfect location and very quiet place. Amazing rooftop and great food with very kind staff. All very accessible and nice the coffee and water dispenser and the cleaners'attention

Poor toiletry

View of the palace is lovely. Cleaned daily. AC works well.

No clothes washer (only place in Spain we stayed without one), only near Palace so I wish we had stayed closer to more of the key sights.

It was our first time in Madrid. It was a great choice because it's centrally located, accessible by foot and metro, for many places to visit. They even upgraded our room because there was availability. The room was spotlessly clean and had everything we needed. We even bought breakfast from the supermarket and had it in our room. The terrace has a wonderful view. It's open Wednesday through Sunday. Also, a wine gift was waiting for us in the room.

We really enjoyed our stay at Hotel Sabatini. I had requested a special detail for my husband’s birthday, and we were pleasantly surprised with a bottle of wine in the room — such a kind and thoughtful gesture! The room was spacious, with a comfortable bed, a modern bathroom, a convenient kitchenette, and a nice dining area. The highlight was definitely the rooftop bar — totally worth visiting, with stunning views of the Royal Palace, especially beautiful at night with a cocktail in hand.

While the room didn’t have a balcony and initially had a strong smell of cigarette smoke, everything else was great.

A vibrant city, a mix of old & more modern. Easy to walk. Viator tour was great.very informative 👌 hotel was exceptional.

Don't order a hot chocolate drink. Literally you get hot melted chocolate, no leche.

The employees were wonderful. Loved Mae.

The room was clean and awesome.

Location was great!

Great view and plenty to walk to.

Location, cleanliness, service

Laundry not available due to another customer taking g the key all day.

Location is perfect. Staff is friendly and helpful. It was comfortable.

All good

Great location next to the palace and Plaza España and Gran Via. Very spacious room and nice choice at breakfast.

Breakfast was awesome!!!

Had to pay a euro for coffee in front lobby

Everything was just perfect. You WILL NOT find a better place to stay in Madrid. An enjoyable stroll to the metro, quick cheap access to the airport by taxi, the STAFF, bravo. Not to mention the terrace on the roof, wow. The food service was great also. What memories of this Place, and to think of how affordable it was.

The room was spacious. Loved the rooftop. The view was amazing.

The beds were too firm for my liking. We were unhappy about the incorrect date on the notice that the rooftop was going to be closed for a private event. On our last night, we were planning to order room service and have dinner on the rooftop while enjoying the view for the last time! Unfortunately, we could not do it due to the miscommunication of the date of the rooftop closure. We had to eat dinner in our hotel room on our last night which was a bit depressing! If we would have known of the CORRECT closure date, we would have planned to eat out to avoid this mishap!

Location.

The staff working in the reception department are very helpful and professional. Thank you again for everything.

Welcoming staff. The hotel is in close proximity to the city centre. Excellent decor throughout. Very good breakfast choices. A clean hotel, it was quiet despite being in the heart of the city.

Unfortunately the rooftop terrace was closed for refurbishment for most of our stay. (Maybe the closure of this amenity should have been reflected in the bill!). The downstairs bathrooms behind the foyer both require attention!(paper towel refills and difficult door closure).

The staff were very kind and helpful

Location, confort, terraza, rooms

Everything. Location, proximity to sites and public transportation, desk people super helpful, comfortable, clean, good shower. We liked everything and would stay there again. Highly recommend.

Nothing

Excellent accommodation overlooking the palace. Excellent staff, fantastic rooftop bar with great vibe and magnificent views overlooking the royal palace. Will definitely use again when in Madrid.

We liked the nice bathroom and comfortable bed. Also, the suite was very clean. The location was great and the view from the roof garden was great.

Everything

Nothing

Clean room , comfort bed , very good staff

Should have coffee machine in the room

Artfully decorated comfortable room and facilities. Very friendly staff,helpful and informative. Most definitely recommend for a visit to Madrid.

Big apartments

Logistics from the parking lot to the reception is not too easy either small kids and loads of luggage. But no major thing. The private parking lot is connected by side door to the hotel.

The room was lovely. The staff were all very helpful. We unfortunately stayed during the great Spanish power cut of 2025 (!) but the staff were very nice and gave us sandwiches and water for free. The big attraction is undoubtedly the rooftop bar, with views onto Palacio Real. This is a lovely spot to sit and have a drink.

Nothing really.

Great staff, even with the power outage

Location, not a lot of restaurants in the vicinity

I recently had the pleasure of staying at Apartosuites Jardines de Sabatini about 3 weeks ago. From the moment I arrived, I was impressed by the cleanliness and modern decor of the hotel. The location was also fantastic, situated right in the heart of the city, making it easy to explore the nearby attractions and restaurants. What really made my stay exceptional, however, was the exceptional service provided by the hotel staff. Everyone I interacted with, from the front desk to the housekeeping team, was friendly, welcoming and eager to assist. I would like to give a special shout-out to Alec, the Concierge, who went above and beyond to ensure my stay was comfortable and enjoyable. Alec provided excellent recommendations for local transportation and dining options, tailored to my preferences. His insider knowledge of the city proved invaluable in helping me make the most of my time there.

Loved the location, really close to the Palace. View from the rooftop terrace was amazing, especially at night. Staff were super friendly and helpful. Had a room so we could leave our luggage for the afternoon before a late flight home. Everywhere was spotlessly clean.

If would have been great if the kitchenette had a toaster (if fairness we didn’t ask at reception, they may have had one). All in all, a very minor point though.

Lovely hotel, conveniently located just across the road from the Royal Palace of Madrid. All major sights were within walking distance. We will definitely be back!

The location was great and easy to walk to many locations and the bus stop was right outside as well. The view of the palace was beautiful from the rooftop bar. Also as a bonus was a private tour of the owners car collection. The staff was so helpful as well.

As described! Fantastic location, clean rooms & attentive friendly staff. Loved the touch of free drinks during a specific time every day.

Nothing

Located a bit far from the airport, but within 20 mins to major squares and the railway station, Apartosuites Jardines de Sabatini helped us feel relaxed in Madrid. The suite room was superb, ample space, the bathroom very big and clean. Quite a few eating options nearby, especially a cafe just a little ahead. Overall, loved our stay here, and although a little pricey, the suite room makes it worth it.