Hotel Lisboa, Macau

Excellent location within walking distances to good food and attractions. Hotel was well maintained, clean and everything worked. Service staff were extremely helpful , with a shout out to Alex from Concierge and Beverly from customer service who arranged and provided everything we needed for a less abled elderly visitor. Thank you

Checking in system was extremely slow and a system upgrade is much needed.

Nice for local shopping n casino..

Hotel located in city centre, foods and entertainment easy, special hotel link with casino .

We were in the family suite which was a great size for a family of four.

It's a very minor issue, but the TVs were a bit dated and didn't have HDMI connection.

The breakfast buffet is very delicious and has a varied offer of both Asian and western dishes. The Hotel building is like a maze and you have a good time trying to find your way around ll the corridors and stairways.

Can't think of anything.

The staff at the luggage counter were super helpful. The place is pretty neat.

Security guards a little cranky.

Location and room size

Few restaurants

Best located Friendly staff

Nothing

Good location near old Macau

Bit tired now and quite a few of the shops empty.

My family recently stayed at the hotel and the experience felt exclusive. The hotel is located directly in the heart of Macau being near many famous Macanese landmarks like the Senado Square and the Ruins of Saint Paul. There are also tons of great restaurants nearby. Also, we would like to thank receptionist Mr. Sam Leong for giving us an amazing room with a breath taking view. The room was surprisingly clean and housekeeping was very helpful. Overall one of my best experiences.

location, clean, value for money, wifi, restaurants Portas do Sol and the Dia e Noite.

great old ambiance

all good

convenient location

too noisy

No washer and dryer. Cost for washing clothes too expensive.

Very cold in the room and had to request a heater.

great iconic hotel located near many food options and attractions

a little dated and gloomy feel

It is a breakfast buffet and has a very good and delicious selection of food. Breakfast was not included in the room rate but was actually a good value for the price.

The coffee could definitely be better.

Great location, friendly staff.

Casino areas a bit dated

The amenities were top notch, very thoughtful.

The design is a bit old.

It's been completely refurnished like a new hotel but still some vintage furnitures being well preserved. It's been a dream for me to stay here since my childhood and finally I have the chance to experience all the decor.

The property could be with more instructions for directions and floors. It's not very clear for what shops are located at which side.

Friendly staff and even though it was under renovations, the room was very clean and staff accommodating

Great location and super friendly staff!

Property location is quite central, hence a lot of attractions like Ruins of St Paul's are walkable.

Property is really old and there are a lot of unnecessary stairs around the check-in area. Hence, we were lugging our suitcases up and down the stairs without anyone offering help to us. Electric outlets are really old and you'll probably need an adapter if you have British/Hong Kong plugs. Personally, I don't mind but this isn't 5-star hotel service. There aren't any taxis near the hotel either and staff will not help you call or flag one down either.

Good location, close to a few landmarks. Free shuttle bus. I liked historical artifacts, made me feel it is like a museum.

Too many exist and entrance, easy to get lost. The hotel needs be modernized whilst maintain some features that reflect its history. Breakfast is below expectations as 5 start hotel.

Central location, choice of smoking/non smoking room during check-in, few free soft drinks and water every day.

Part of hotel was on renovation therefore not all exits were available. Had to reattach flush hook in in toilet bowl (didn't work straight away)

locations

a little outdated