Kimpton La Peer Hotel, Los Angeles

Quiet neighborhood. Spacious room & good queen beds size.

Location: No services nearby. No supermarket, no pharmacy… etc. All around the hotel is a residential area & furniture shops. You have to walk long way to get to any commercial area. Room: No coffee maker in room, no complimentary water, toiletries are basic & soap is if poor quality. Basic interior, feels like a budget hotel. Hotel F&B: Limited breakfast menu. Reception: I was surprised at checkout with what’s called “Amenity Fee of 35$ per night”. This is breakfast credit, wifi use, coffee at reception, fitness classes, Uber rides, happy hour. Although I was unaware of many of these items & never used any, I had to pay the fees! Wifi connection wasn’t the best, I had to rely on my mobile, coffee served at reception area in a limited time, tastes bad. Breakfast area so noisy with cleaning up activities at 9 am. Reception waived 50% of the fees since I wasn’t aware of, but for a 5-stars hotel of a 600$ a night, you would expect much more!

room very spacious, bathroom fully equiped. great location. staff is very friendly and attentive

pool is very small and the soace around limited.

The young lady at front desk and the gentleman that ran the gift shop are the star of the hotel. They greeted us daily and had care in the level of service they delivered

Cleanliness of room and the gym were not to standard. Also would not of placed a family in a room above the restaurant

Lovely decor

Afterwards we asked the simple question (several times!) to send a copy of the bill. No reply at all.

The location was perfect. Close to many fab restaurants and bars, near a great shopping centre called Pavillions, close to Beverly Hills.

I just felt we paid so much money and expected much more from a boutique hotel. Service was really ordinary. Pre arrival no one answered my questions. During stay staff could not provide and recommendations for dinner. Overall staff were just not that good.

Very little room amenities especially since you’re paying a resort fee. No coffee maker or kettle or water in the rooms. For a five star hotel It was a little disappointing.

Great location and wonderful restaurant

The phone never worked in room. Even when requesting it be to fixed they never did. They tried to fix it at 11 PM when I reported the problem at 8 AM. There was no TV control in the room and the air conditioner would Not work automatically

Passable.

Unhelpful staff who could not help me organise an interview. The concierge made things very embarrassing. I ended up shooting it in my bedroom. This is LA the land of Film!

Location

The valet was overwhelmed, events in the lobby, NO COFFEE UNTIL 7am and no coffee maker in rooms. The elevator smelled like a fart. The mattresses aren’t top quality. The room didn’t have a nice smell. Overall. Not luxury

Central Location

There was a really Bad smell ( Burning smell) that filled the corridor and our room which affected our stay. raised it with the staff 5 x Times and had no response or action.

Location.

Service was sorely lacking. Food options minimal. No coffee in room. No room service.

Lovely decor and good lounge areas super front desk people

Rooms had no kettle or coffee machine but full on bar ! Pool was freezing and looked a lot bigger in photos . Can only do valet to park car gets expensive

The hotel is nice, modern, smells good!

There is construction happening which is noisy.

Incredibly noisy room, which I complained about incessantly - it was impossible to watch TV or focus on anything else while it was going on. The manager investigated but couldn't find anything (?!) and offered me a credit without being asked. It continued the next day with a vengeance and we just stopped spending time in the room. Still no credit (despite reminding front desk staff about it at check out) or any word from the hotel.

It was very classy and well presented.

I love this hotel, its little but it has everything you need. It has a great location for restaurant and shopping.

I’ve stayed a few times. Very modern and nice sized rooms. Comfortable beds and good showers.

There was construction work going on and when I checked in, reception told me it would begin at 7am. That was fine as I get up then for work anyway. The drilling and banging started at 5am!! I had just flown in and I was in desperate need of sleep. It was awful. I had to then drive to Malibu for a full day of intense work and I was exhausted.

Lived the whole vibe of the hotel from the artworks to the staff. Phillip & Noah in particular were extremely helpful & friendly. Nothing was too much trouble.

It would have been nice to have tea making in the room with fresh milk & complimentary bottled water.

The location was very good, the lobby of the hotel & pool area was lovely and the front of house staff were always friendly.

my views have since changed due to firstly the noise that starts at 6am every morning from the building site which our room backed onto this did ruin our stay and secondly also our room did not get cleaned every day. However we did not complain about these things as we were there a few days and we do not like to complain. however our biggest disappointment was that we had asked for some dry cleaning to be done 3 days before we were due to check out… it stated 24hour dry cleaning. we asked on check out where this was to be told it would be with our belongings when we came to collect them later that day, they were not. The hotel said they would post our items however once I have sent the address all my messages have been Ignored.. not only that we have been charged for the dry cleaning bill. for such a beautiful hotel with lovely staff it does not seem 5*

Over charged my card incorrectly 3 times and when I called to rectify the situation they were incompetent

the location snd the staff. the staff make the place

the sheets were not nice at all very cheap. the cost of thr rooms are too expensive the place needs the old restaurant

location in West Hollywood is excellent for good restaurants n shopping

the loud music on Saturday night till 11pm. entire building is shaking from rooftop music .

great location and nice pool

Restaurant on site did not take children our son was 16 and you had to wear long trousers?! we then saw someone go in wearing shirts?

Location was great and hotel vibe was on point. Drinks available in the courtyard / pool area where you get some lovely afternoon sun. Ideal for pre-dinner drinks.

Encouraging exercise in room did mean at times we felt like there was a stampede of elephants in the room above. Not really something that kept us awake, but a bit disconcerting as it was quite loud.

location

value for money was really disappointing. we’ve stayed at Kimpton properties 3 times now and have always loved them. unfortunately at $1,000 AUD per night, you expect your room to be made up, the complimentary advertised happy hour to be available and for the restaurant not to mess up your order and then charge you for the additional things we didn’t order in the first place. also had $50 US for breakfast through booking.com but they were insistent it was $15 until I had to show them my confirmation. all these issues would have been expected at a property charging a lot less that $1,000 per night. We should have gone back to the London. 😔