Freehand, Los Angeles

All facilities are good related with the value of money you pay ...Security okay inside hostel..Good facilities outside Hostel..supermarket and fast food's , transport near hostel 10 minutes away you have Metro underground Direct connection Santa Monica beach 1 h trip from downtown away.

Homeless on the street everywhere ,dirty streets.Very strange for a European to see in downtown city so many homeless .

I chose this hotel because it was close to a venue for a conference I was going to. It was a little noisy from other guests and the city, but being downtown, that is to be expected I guess. The staff was extremely helpful and nice and made the experience very good. Everything I needed was close by, so for me it was perfect!

Just a little noise from other guests, everything else was perfect!

Central location, walkable metro station, nicely furnished and a rooftop bar with a pool with great views.

Missed a lot the hostel vibe, where the hostel organises things to do for solo travellers, like many others do, so it's more like a room share accommodation. I have met a few nice people there, but not everyone open minded like me.

My favorite

Rooftop Bar closes too early

Good location, near metro what makes access to everything easy

Lots of druggies in the area, and bit annoying that i had to chase up fresh towels and consumables like shower gel

Mike Jose and Sixto were such welcoming people. They helped me out and made our stay very enjoyable.

You can’t change the weather, but it was too cold and windy to really enjoy the pool and the rooftop bar.

The staff!! Very nice, professional and eager to help. Especially housekeeping

The windows are old and there was a draft from it. The sinks in bathroom very small and no room to put toiletries anywhere. I understand its an old and historic building but in my opinion it should have been upgraded on some level.

Friendly team

On booking.com it says that it comes with breakfast. In fact it does not

Great location- centrally located! Great decor and ambience. Great taco trucks out front in the evening!!l I also loved the Garfield building. Such a piece of street art.

Was hard to get the temperature right in the room and the parking was valet only… v pricey. I found a garage not far away with a better price point. Additionally, the street got a little loud Wednesday evening while I was going to sleep.

The hotel was clean, the location was relatively good (although close to Skid Row), and the beds were very comfortable

Extension of previous review/stay

I loved the early check in, the location, and the staff’s attentiveness when requested and their space when not engaged with me.

I stayed in a 4 bedroom room, which was clean and with good amenities (lockers, power plug, light). Good value for money and you have access to the rooftop with a pool and nice view of the city.

Beautiful building. Pretty good location for my purposes, mostly.

Bed was a little uncomfortable. Weekend guests were very noisy, which I guess is a result of the dorm style rooms being close to individual rooms. Lifts were a little claustrophobic and dark.

Nice and spacious room. Everything was clean and functional. Great staff, beautiful rooftop bar.

Poor noise insulation of the windows: we were on the top floor (13th) and noise from the street below was quite loud.

The valet and the front desk employees

A menu at the rooftop bar or a warning for the high price of a can of beer, the price of parking with the hotel is overpriced

Great shower - the window bench with cushions - the feel of the room

maybe a tad small and pool access from noon only, also light were dim in the elevator

The hotel aesthetic is so nice the lobby is comfortable and inviting (minus the no outside food/drink signs) a great place to sip coffee or wait for your ride. The shared female quad is nice, I usually like the upper bunks but I’m glad I got a lower. There’s no shade covering for the lengthwise of the bed, the only shade covering is at the footbed which could make sense in a six or 8 person room. Idk why there isn’t a shade it can be easily added but that being said expect little privacy in your bed. The bed is comfortable, the blanket is one of those flannel covers hotels usually use in between flat sheets, very thin and best to bring another blanket or wear a sweatshirt if you run cold. Sheets were very white and very clean. No shampoo/soap/conditioner in the bathroom which was fine for me the room came with one towel, which was in the locker. Don’t forget your lock.

I liked the rooftop pool, good location and very good value for money

Location, friendly stuff and nice decorations, the hotel has a style

A bit overpriced, no glasses in the room, no coffee machine

Good location - easy access to public transport and several cafés close by.

The hotel is extremely young age group. The average person was around 25 years old, so really easy to be social

Excellent staff behaviour (reception + housekeeping staff). Situated at a prime location in the city. There were music events and solo performances by various artists at the lounge region in some of the evenings that were accessible to all the residents. The basement has a gym and the rooftop has a pool which is accessible to the residents ( both of which are maintained by the staff). I would probably opt to stay here if visiting L.A. in the future.

The light switches on using a motion sensor. This might be a problem for other people sharing the room. Laundry facility would have been nice if planning for an extended stay. The bunk beds could have been more sturdy.

fine

room size

Room was nice, as were staff and facilities

Location was very noisy, and valet parking very expensive, especially as 1 person was running the operation, therefore could sometimes be waiting 20 minutes to pick up/drop off the car

Liked the design of the room and the easy reach to plenty of amenities and things to see around DTLA. That shower was heavenly. The water pressure was incredibly good. A large CVS within walking distance and a very small convenience store across the street. They have a small ATM and essentials for whatever you may need.

The lack of window insulation meant you could hear everything happening outside - including all the firetrucks from the nearby fire department. They didn't seem to close entirely because of the locking system, so it was a bit cold during the night closer to the windows. Luckily, the AC was good. While the location was great, there were a lot of questionable people around the hotel - homeless or not. I'd say it's not the safest place out there, and I'm used to your average shady neighborhood. Otherwise, it's a great budget option!

Rooms and lights and location

Car parking fees so hight

The deco

Pricy food

Really pretty felt secure and safe and located around lots of fast food 😰

Didn’t have toiletries blanket covers were weird texture

Breakfast was adequate. Its a small cafe in the lobby. Coffee was excellent, food was kind of average but considering its all handled by a single staffer it was pretty good and I did not have to wait too long for it to be brought out after ordering at the counter. Its fun to eat in the cozy lobby watching the world go by. The street outside has an old feel to it, with lots of activity without being a traffic sewer.

The pool opens too late to use on your last morning.

A charming oasis of calm in the hustle and bustle of downtown grime, the Freehand offers pleasant rooms that seem Japanese-inspired: clean and generally comfortable with a raffia-like tan carpet in my room. I liked the little musical performances in the lobby in the evenings. The bed is comfortable.

The duvet/comforter is not thick/heavy enough, and there were no blankets in the closet (Hotels used to do this, but now it’s all a thin covering. It’s cold and I need the heavy blankets to fall asleep!). There’s no refrigerator or microwave in the room. Big thumbs-down here. You are going to lose a lot of business because it’s very inconvenient. You have no room service, and your restaurants close extremely early (7 pm!). Who does that? You are losing huge revenue here, too! I have been here for 6 days and I would have gladly gone to dinner at your restaurants, but I often am just getting done with work just around that time. And then I go on your website to find your dinner menu is, but nothing is visible! Very frustrating! Also, I had forgotten my toothpaste the other day and asked the front desk for some, only to be told you don’t have any, but CVS is a couple blocks away. Even Motel 6 has toothpaste;)

historic building, in an easy to get to location, walkable. Cute rooftop bar.

bed was not the most comfortable. lots of vacant/run down buildings on the block.

Every room needs a full size mirror on the back of the door. Hard to get ready without seeing yourself.

Ice machine

pretty good area

I wasn't able to pay the deposit in Cash since I had just lost my wallet and used my ecard to book...so hotel had to cancel reservations.

The location was awesome! Close to a movie theater and a lot of restaurants.

You can only get ice from basement. But no big deal

Everything is beyond my expectations. Cool decor and vibes. Bunks are solid wood, cozy and clean. I am small built, its roomy and comfortable with little space for charging and extra space to put all your other “stuff”. Little cafe open for breakfast in lobby and cool 60’s music to enjoy.

Not enough hooks to hang towels in bathroom when 4 guests stayed there.

The location, the staff, the rooms, I loved it all. Except the pool was cold, and I stayed in this hotel Because of the heated pool.

The pool being cold as an iceberg.

Great stylish place. In a great location in DTLA.

Location location location!

Blankets are a little bit thin but they work

Breakfast options could be expanded a little. Grt quality and value for money. Timlier service tho. Location absolutely fine.

Cool old school vibe

Bed could be more comfortable, but it was adequate:)

Value for money because of the location and the amenities at the price.

Swimming pool remained closed half of the time. Didnt replace towels often and doesnt have any bathroom soap or shampoo next to shower.

Location and affordability for the weekend.

Wish there was a curtain all around the bed.

Hot water wasn’t always available

You get what you pay for, it was the cheapest option in LA, clean bedding and bathroom within the quad room with towel and blanket per bed

Unfortunately and not the property’s fault but a women in the room was SO sick she should have been sharing a hospital ward not a hostel room putting everyone at risk. Her flu/bacteria/virus may have been shared with us all. If you’re sick, book your own isolated room or find other accommodation to be fair to other guests and staff.

Room was very comfortable with big, clean bathroom, comfortable bed. Tons of options of food and shopping near the hotel, public transportation was also very convenient. Felt as safe as it can

no smart TV or dishwashing liquid in the common kitchen (wanted to wash my water bottle and couldn't)

Great food and atmosphere

I have never stayed at such a dark place. No lights anywhere. Super weird

Loved the location. Didn’t need our car. Everything was in walking distance.

Paying nightly 59$ for parking.

The bed was comfortable. The shower pressure was strong. The location was great. The staff was great.

The restaurant downstairs closed too early. Maybe at least have pre-made heatable meals for after hours. Just a thought.