Freehand, Los Angeles

It was clean and comfortable, and the pool on the roof was very interesting.

But the a/c barely not working the room was too hot

Staff was super nice, building was safe, even though it is DTLA.

Parking is quite expensive, go to one of the nearby parking lots.

Great location and a real bonus to have access to the roof bar. Would certainly stay again.

Nice rooms, very clean, good pool and amenities.

The location is noisy at night

Great rooftop pool and happy hour at Broken Shaker Friendly staff

It was quite loud in the street - complimentary ear plugs would have been a nice addition

Well placed and nice people attending.

Beds aren't very comfy.

Clean and new. Rooftop lounge area and bar are great. No strong upselling.

Shared rooms don’t have curtains for individual beds as is the norm in most other hostels (at least in Europe).

The room was nice with the bathrooms in the room. Grocery and drug store close. Refrigerator in the lounge was much appreciated.

No privacy curtains on the beds and the kitchen was lacking in cooking options (only a microwave and toaster available) and there were no plates or utensils available to use.

Location, staff, clean, confort

I liked the lobby and the building. The rooms was nothing special but well maintaned and clean enough.

Downtown LA feels a unsafe, especially for solo travellers like me. If you are on your own, I would suggest another neighborhood.

Overall the location and the property make it worth staying there.

The floors should be better cleaned!! Also some guests would leave their clothes/personal things after moving out. And so no one touches them and they just remain in the room and take space.

The location is exceptional, and overall the space was clean. There are lookers to store personal belongings (it’s necessary to bring a padlock). The people I stayed with were nice and easygoing.

The room is a bit small for 4 people, and it’s easy to be disturbed by other guests noise but it’s understandable since it’s a hostel (I this they also offer single rooms).

I liked the location and the cozy and welcoming atmosphere. I loved the rooftop option and the nearby options.

I didn't like that I booked for a price and when my husband and I arrived, there was a increase in the price. Another inconvenience was that the cafeteria, was closed.

Good location with a pool. Staff really nice and helpful.

DTLA is not the best place to be. A lot of homeless people in the neighbourhood.

It is clean, bed was really comfortable. Great location and roof bar and the pool was just great, both day and night

It is pricey. No complimentary nothing. For that money you can stay at a far better place if you drive a little further than downtown

The rooftop, and the inside decor. It felt luxurious even staying in the shared dorms

The bathroom in the room hard to coordinate with many people would be nice to have showers and toilets separately. AC at night is too cold for the thin blankets

I loved the rooftop bar and pool, the staff was friendly, the location is great and walking distance to everything

The bed is extremely low to the ground. Basically a mattress on the floor. That might be a problem for older people

Close to public transport and walking distance to lots of attractions.

Great location, enjoyed the rooftop pool/bar.

I would have liked if the pool stayed open for 21+ after 7pm instead of closing at 7pm.

it looks pretty good. but there is not hair dryer.

No one pick up the phone at night time. And didn't give us the good suggestion for car parking.

Great location,helpful friendly staff, lovely building, large bathrooms and roomy, private bunks.

The cleaners need to vacuum more often

N.A.

N.A.

Room was nice, the windows could be soundproof. this is my main concern, and the bathroom's light could have a different way to be on inside of the box.

The windows weren't soundproof

The bar on the top is a great touch, and the rooms are comfortable and spacious.

The bar / chill area closes at night so if you wish to chill somewhere, you can do it only in front of the hostel. I don't understand why they don't allow for their guests to stay downstairs later in the evening.

Rooms are spacious and beds are comfy, and the hostel (which was my case) provide each guest with a towel, a place to store your luggage inside the room (you must bring a locker if you wish). There's a bar/restaurant/cafe downstairs, and the place is located close to a metro station.

I like everything. It was perfect. There's even a gym room in the basement.

Nothing

We had a room to ourselves with bunk beds

I didn't like the AC fan. I had to open a window

So wonderful! Great location, very cute and comfortable.

A little loud, buts that’s to be expected being downtown

Great staff, great amenities, clean, good soft bed

The restaurant is crap, eat elsewhere

The location and facilities

Loved the location and the amenities. It was very clean and my room was private. Had a great interaction with the valet and the check in was smooth.

Since its location is near nightclubs all you can hear are drunk people yelling at 2-3am. Room’s light is quite dim but overall it was a great stay for one night and near the event I needed to attend.

Location was great, the style of the hostel also amazing. The bed was comfortable and it was easy to check in. It was very clean considering it is a hostel with people coming and going constantly.

It would have been nice to have curtains on the beds to have more privacy. They didn't give me towels and I couldn't find any in the places they said I could grab them from.

Roof top bar

No comment

Great location for the metro and I’ve never had friendlier front desk staff

The beds in the shared rooms didn’t have privacy screens as per the description.

The property is in a heritage building and is designed accordingly making it a nice experience. The elevators too have the old nice vibe. Location is very convenient and exactly what we needed. Good dining around. Very quick check in and great value. We only needed to use it for a few hours so it was perfect to have a well priced good hotel conveniently located.

Amenity’s

The room didn’t have a strong AC

I was able to leave my stuff there early before check in and after check in to explore

Of course being in a quad there’s no control what my other roommates will do but I was missing a pillow and someone was watching videos without headphones past midnight

It was very well located. The rooftop was amazing!

Everything was alright until one night, around 12:30AM, a staff member went into the 8-bed room to do a guest check, waking everyone up to show their IDs. I mean, it's okay to do this—I don't blame the process—but not at that time. Apart from this, everything was fine!

The TV and the way the room was introduced.

The strict time of the roof turning into a full on bar.

The ease of location was helpful.

Crumbs in the bed. Dirty pillow cases with spots. Don’t like that they still have carpet inside. Rooftop drink options way too overly priced. Drink options try too hard to be cool instead of the everyday beer most would want.

Location, size of room, cleaning, self check in and out option

Waiting duration is so long for elevators

Great location, room was clean and decently sized, staff were nice.

great vibe and design of the hotel

sometimes tenants are noisy and not abiding by the rules. Pay attention to this when you are sharing a room with someone. The staffs had taken care of it promptly though. 👌🏼

Location is great. Rooftop is amazing. Very kind and helpful staff.

I was actually really impressed with my room. Great size, comfortable, clean, with one of my top 3 hotel showers of all time. Friendly staff.

Would prefer non plastic cups in the rooms and I needed to ask for an ice bucket, main restaurant appeared to be closed every time I walked by.

Mainly the location and the rooftop

The fact that locks weren't available in the dorm lockers

Historic old hotel with updated rooms rooftop pool was perfect.

Valet park8ng made me late ti my meeting. I had to wait over 30 minutes per time I needed my car. Also it was very expensive for the valet parking vs. other hotels

AMAZING rooftop pool and restaurant! I really enjoyed lounging and relaxing while eating delicious steak tacos from the restaurant. The rooms are pretty spacious and the lobby is artsy and gorgeous. The hotel is a walking distance to tons of spots like bars, restaurants, Wholefoods, and CVS.

It’s in the downtown area. It’s gentrified but also sketchy. If you’re not the adventurous type and like everything to be perfectly manicured, this neighborhood isn’t for ya!

Everything about the place was great, the staff, room, location and price

Nothing to dislike

Nice rooftop

Everything was great