Freehand, Los Angeles

A charming oasis of calm in the hustle and bustle of downtown grime, the Freehand offers pleasant rooms that seem Japanese-inspired: clean and generally comfortable with a raffia-like tan carpet in my room. I liked the little musical performances in the lobby in the evenings. The bed is comfortable.

The duvet/comforter is not thick/heavy enough, and there were no blankets in the closet (Hotels used to do this, but now it’s all a thin covering. It’s cold and I need the heavy blankets to fall asleep!). There’s no refrigerator or microwave in the room. Big thumbs-down here. You are going to lose a lot of business because it’s very inconvenient. You have no room service, and your restaurants close extremely early (7 pm!). Who does that? You are losing huge revenue here, too! I have been here for 6 days and I would have gladly gone to dinner at your restaurants, but I often am just getting done with work just around that time. And then I go on your website to find your dinner menu is, but nothing is visible! Very frustrating! Also, I had forgotten my toothpaste the other day and asked the front desk for some, only to be told you don’t have any, but CVS is a couple blocks away. Even Motel 6 has toothpaste;)

historic building, in an easy to get to location, walkable. Cute rooftop bar.

bed was not the most comfortable. lots of vacant/run down buildings on the block.

Every room needs a full size mirror on the back of the door. Hard to get ready without seeing yourself.

Ice machine

pretty good area

I wasn't able to pay the deposit in Cash since I had just lost my wallet and used my ecard to book...so hotel had to cancel reservations.

The location was awesome! Close to a movie theater and a lot of restaurants.

You can only get ice from basement. But no big deal

Everything is beyond my expectations. Cool decor and vibes. Bunks are solid wood, cozy and clean. I am small built, its roomy and comfortable with little space for charging and extra space to put all your other “stuff”. Little cafe open for breakfast in lobby and cool 60’s music to enjoy.

Not enough hooks to hang towels in bathroom when 4 guests stayed there.

The location, the staff, the rooms, I loved it all. Except the pool was cold, and I stayed in this hotel Because of the heated pool.

The pool being cold as an iceberg.

Great stylish place. In a great location in DTLA.

Location location location!

Blankets are a little bit thin but they work

Breakfast options could be expanded a little. Grt quality and value for money. Timlier service tho. Location absolutely fine.

Cool old school vibe

Bed could be more comfortable, but it was adequate:)

Value for money because of the location and the amenities at the price.

Swimming pool remained closed half of the time. Didnt replace towels often and doesnt have any bathroom soap or shampoo next to shower.

Location and affordability for the weekend.

Wish there was a curtain all around the bed.

Hot water wasn’t always available

You get what you pay for, it was the cheapest option in LA, clean bedding and bathroom within the quad room with towel and blanket per bed

Unfortunately and not the property’s fault but a women in the room was SO sick she should have been sharing a hospital ward not a hostel room putting everyone at risk. Her flu/bacteria/virus may have been shared with us all. If you’re sick, book your own isolated room or find other accommodation to be fair to other guests and staff.

Room was very comfortable with big, clean bathroom, comfortable bed. Tons of options of food and shopping near the hotel, public transportation was also very convenient. Felt as safe as it can

no smart TV or dishwashing liquid in the common kitchen (wanted to wash my water bottle and couldn't)

Great food and atmosphere

I have never stayed at such a dark place. No lights anywhere. Super weird

Loved the location. Didn’t need our car. Everything was in walking distance.

Paying nightly 59$ for parking.

The bed was comfortable. The shower pressure was strong. The location was great. The staff was great.

The restaurant downstairs closed too early. Maybe at least have pre-made heatable meals for after hours. Just a thought.

Customer service

No parking, or at least a discount or a more flexible price for valet parking

Location and building

It was in the center of downtown, near Whole Foods market and Dunkin donuts. I enjoyed the rooftop access and the quietness outside the room window. The gallons of water the shower head drops fast and hard. Lights in all rooms dim low to keep you relaxed.

There was no smoking area, the air conditioner didn’t work. Had to keep window open to keep room cool. No smoking on the roof either. House keeper did not knock or say anything when entering room.

The staff were lovely and great location for what we were there for.

Deposit was never released.

Location, staff is nice, room size is great.

The lighting makes you feel like you are in The Shining movie, bed was not comfortable enough. Shower is too small. The furniture of the room needs an upgrade.

Happy New Year everything was clean

Location

Really cool old school themed property with thoughtful materials and color choices for the room…loved the bright color mini tiles in the bathroom. Comfy bed

Iron didn’t work

Gorgeous hotel, shared rooms are very good value if you book early.

Some of the small details could be improved (no hooks or trashes in bathrooms)

Situated in between the places where we wanted to go, example; LAX airport, Anaheim, Hollywood Blvd, WB, Crypto, Koreatown, etc. We booked this place for its location. However, uber drivers told us to be careful of our surroundings as we were downtown (and wouldn’t recommend walking at night). We were a family of 4, our room consisted of 2 bunk beds (4 single beds) and a private bathroom. Coffee downstairs of walk a minute or two for a grocery store/wholefoods. We could slightly open the window in the room for some fresh air as well as control the heating in the room. We did not utilise the pool during our stay as it was winter. Wifi was not too bad in the room.

Lower level bed (bed 1) was very noisy each time we moved. Only one chair available in the room and no table, although there was no room for it anyways. Lower level had a kitchen but only one microwave, hot water did not really work (wasn’t hot) at night time. No laundry room available in the property. Not a fault of the property but an fyi, there are a lot of homeless people around but we were not bothered as we did not bother them also. Not sure about cleaning but they did come in daily to empty out the bin, no changed sheets / towel changed unless requested.

I love the amenities, rooftop bar

I didn't like that I paid for valet during my stay n my car got broken into without any damages or signs of getting broken into and never got resolved with camera footages

Very good place safe and clean

Location is very good to access crypto.com stadium.

amenity goods.

Location is in good place all necessities near by

Rooms are congested

Good location.

No parking . Valet too expensive.

Convinced to transportation

No kitchen

The toilet wasn't flushing but I was able to fix it on my own.

Location, facilities and rooftop bar!!

this was a great stay!

Decent stay. As for location, its very close to the station and since there are lots of guests, you do feel somewhat safe near the hostel. The only cons I found was that the room was set at quite warm temparature and there was no way of bringing it down. Otherwise very good place with lockers assigned.

Great location for walking around DTLA, room was perfect size for a short stay, we did have the corner king so I think it's a little larger than the regular kings, has a cool view. We love the broken Shaker on the rooftop, great cocktails and bites! Convenient valet parking.

Only problem we had was the shower knob was VERY sensitive, it was tight and then there was a point where it would go from cold to scalding hot and very hard to get just right.

The girl at the front desk.the hair to sholder,big eyes.curly hair,she was amazing,really warm hearted. Mark the the map she gave me and patient. FEEL very good in the states.

.....

Ease of location and check in. Sad that the restaurant was not open our Coffee available earlier than 7am. I was there for work and left at 6:30 each morning.

Restaurant being closed. The hallway and door nose at night.

Loved the style of the hotel Good location for us.

The lights were very dim in the room and generally in hotel

Im really like the location and the staff everybody is so kind

Im think that they need a personal parking

Helpful friendly staff, good location close to transport. The best pod bunks great for privacy, lovely bathrooms One of the best budget hostels

The cleaning staff do a good job with the bathrooms but need to vacuum and clean under beds to a better standard

Excellent location, friendly employees.

Pretty cool hotel. Worth staying!

The location is good. But didn't feel that save at night...

The hotel was in an ideal location, good amenities, friendly staff

Getting breakfast in the morning was a bit of a hassle and a long wait. There was sone day when they were closed for orders during their scheduled opening times, which meant I frequented external eateries instead.

Great location

There’s no room service

good rooms, easy check-in and check-out requiring a minimal amount of time and effort, the location is definitely a plus.

I don't think this is exactly what would be expected of the hostel, but while I stayed here, one night there's someone snoring quite loudly, likely has obstructive sleep apnea, then another next night with clear signs of upper respiratory infection, possibly COVID. It is not ideal that these people with illnesses that are contagious or directly impacting others, they should be roomed to themselves to minimize impact to other, more normal, occupants.