Freehand, Los Angeles

The room was great! It was well kept, great housekeeping staff I love the roof top bar, I was there all day everyday. The vibe, view and menu all are amazing. Great bartenders and waiting staff. The reception area is also beautiful and peaceful. Love the location as well, close to great eateries, cafes and bar. Very easy to commute using public transport. The bar across is amazing as well.

The lobby right outside the elevator and stairway smelled like cannabis all the time. The lobby on the floors smelled funky too, wasn't such an issue because one just has to pass by but I feel it is something that can be worked on

Location Room size Staff

A bit dated Room very dark after sunset Too much weed smoking outside

Amazing location, very close to metro, very close to whole foods and walking distance from Target.

Snoring was a bit bothering at night, and other people nightlight can light up the rest of the room.

Loved the vibes of the hotel as a whole. Location was great. We were able to walk everywhere we needed to go. The staff was also very friendly. The sunset from the rooftop bar was top tier.

Parking was expensive. That must have been in the very fine print. The bed was not comfortable for me, but my husband didn't have any complaints.

I like that staff always ready to help any issue, that I had.

Roof section my favourite place

I didn't have the breakfast

I am from Trinidad and usually when I book a hotel they have car parks. I was not prepared to pay for nightly parking. I didn't like that

Lovely retro feel with super friendly staff. Room was clean and tidy and nice late check out too.

Nothing really.

The whole vibe from the lobby area, all the people staying in the accommodation and the Rooftop bar with the best views! All staff were so friendly and welcoming!

Nothing! Everything was so good!

Location and room set up.

Shared kitchen was not great. Although I knew they didn't havecany, Laundry facilities would've been great!

Great dorm hostel. Nice lockers.

Clogged toilet. No soap for showers

I loved my room, it was so cozy and beautifully decorated. Can't wait to return to this hotel in the future. Also, the cafe area was very warm and felt homey.

The WiFi wasn't working for most of the time I was staying there - shouldn't be a problem generally but made my stay a little difficult as I had to work remotely.

Nice big room with lots of hangers. Clean.

Room on lower floor is subject to a lot of noise. Since the windows don't fully close a lot of air comes in as well. Lots of weed smokers in the street so you smell this in the room as well. I can imagine higher floors don't have this issue. If you come for the rooftop, it is open from 12PM to 10.30PM, and closes during the rain.

Good location. Reasonable price

We had some issues with the invoice, but in the end they managed to provide it. I appreciated that they actually tried to solve the problem instead of simply saying it wasn’t possible. The property is nice overall. The bar often had issues, so we couldn’t always use it, but the location is fairly good.

The staff was very nice.

No parking so you either have to valet for $61/night or park in the nearby parking garage for $35/night. The property does have security because it is surrounded by a lot of homelessness. The main marketing point of this hotel is the rooftop bar and pool but it was closed the entire time I stayed. (The bar is the only reason I stayed at this hotel)

Location

Little pricey but maybe because it was New Year’s

Quite affordable and the staff members were accommodating. Apart from the roadside noise (even as I was on the 12th floor), it was a great experience

Rooftop was not easily accessible. Was looking forward to hanging out there but was told I could not bring my own food which was disappointing

Cool vibe and large rooms. We were able to get into our room at 2pm which was great as we were very jet lagged. Great location if you are going to an event at crypto.com arena.

We were on the 2nd floor (1st floor outside of the US) and there was a fair bit of road noise. The blinds also didn’t block light that well so on the whole it was not a great sleep.

Comfortable bed, tasteful interiors and overall cool ambiance. Friendly staff.

Location while convenient is pretty sketchy, I wouldn't walk those streets at night for sure. No drinking water in the room. Pool hours pretty limited. Advertised free coffee isn't available.

the room and area

the roof being closed when it rained

Very unique, and perfect location in downtown!

The valet took awhile to get our car, everything else was great.

Freehand Los Angeles is a beautiful hotel in an old historical building in downtown Los Angeles. My partner and I had a marvellous one-night stay. Everything about it was worth raving about: the location, the room, the bed, the bathroom, the shower, the furniture, the decoration, the rooftop pool, the gym, the canteen, and the staff. Our room was on the fifth floor, and it was not noisy at night, and we had a good night's sleep. The rooftop pool was so nice to chill at during the day and definitely worth to have a drink by during the night. There is a Shake Shack and a Whole Foods downstairs, and there are also quite a few street vendors to get food from. There were homeless people in the neighbourhood, but we didn't feel unsafe because they all kept a respectful distance. The nearest tube station was 10 minutes away by foot, and had interesting Hollywood style super villian art that my partner and I both enjoyed.

The taco truck light was shining through the window at night, and the blinds were not sufficient enough to block all of it, as light was still seeping through around the parameters of the blinds. The window side couch area was big and comfortable, but it would have been more convenient to have a table on the couch to dine at, as we had to be careful to not stain the cushions while we ate by the window. There was a hairdryer in the room but it was broken. Since I brought my own hairdryer, I didn't bother to call reception at night, but I did let them know at checkout and they were thankful and said they would fix it.

The rooftop was constantly booked for meetings or birthdays by external guests making it impossible to hotel guest to have access to it, which is a bit of a shame unfortunately.

The rooms most always are messy due to the luggage spread throughout the area. I know it can't be helped BUT?

Clearly the price is fine. Hotel is fine and so is the service

noise in night

Decent room

The air smells of weed, its very evident in lobby area, lifts, they should use hotel perfume and air freshener spray

Room upgrade was amazing! front desk peeps were awesome!!!

The dog crap all along the sidewalk out front!!! all stepped in and spread up and done in front of hotel entrance!!!

Location and cleanliness

NA

The location, clean and friendly

None

I liked that we each had our own space with a plug and light per each space. I liked that a key card was necessary for the elevators. It gave me a better sense of security.

There were no drinking cups. We had to buy a bottle of water. There were many spaces between the curtains making it hard to sleep with all the light flooding in all night long.

The double room was really spacious and comfortable, the staff was very kind and helpful, and the hotel vibe is really nice too ;)

You have to expect it, being Downtown, but it's always pretty noisy. I slept with earplugs and it was actually ok !

The room was comfortable and clean. The amenities are nice and the shower products smell good. The bed and sheets are comfy. The appearance of the hotel is stylish and the restaurants, bar, and store downstairs are unique. The staff is friendly and super helpful.

The drinks on the rooftop bars are too expensive but the service is good and the view is amazing.

The rooms were very clean and staff were nice

Because the rooms were small it got quite hot inside

Location

Sink was too small

Very well located at DTLA , safe and vibrant street, near restaurants, whole foods, CVS

all good

Location nearby concert event

Bar closed due to private event, pool didn’t open until noon, wanted to check out pool but had to check out

The staff very friendly and helpful.

There were homeless people about.

Had a lot of restaurants and bars near by.

Such a cute hotel. The style of the bathroom is vintage and shower water pressure was to die for. I’ll come back just for the shower lol. The downstairs lobbies are beautiful. We booked a king bed room. As a young couple it’s perfect for weekend getaways. We were traveling for a music festival so we didn’t spend much time in the room so it’s the perfect place to sleep at night. Bars right across the street for a fun pregame. Great location, plenty of restaurants & coffee shops nearby. A CVS was walking distance so very convenient location. Valet drivers were so polite.

Traffic/Street noise can be loud in the mornings & at night so maybe not for someone who plans to spend all their time in the hotel or who plans to sleep before 11pm. We were here for a music festival and didn’t get back till around midnight at the earliest so the nightlife sounds weren’t an issue for us. I would still come back though.

Loved everything! Staff were great, room was great, shower was amazing. Great water pressure and not a “shath” (shower and bath). Pool and bar was good, location was great.

Location, comfort and value and staff

The staff was very friendly, I liked my room and I think the location is okay

The room I booked claimed to have “FAST wifi” I couldn’t even use it, the wifi is terrible.

The ecstatic of the building is amazing the roof top is a must see and nice coffee downstairs

There is no were after 10 to hang out, even the waiting chairs of the elevator are turned upside down so no one can sit

Clean hostel and friensly staff. Located in downtown and close to public transport and a lot of shops.

Downtown is a pretty bad neighbourhood, be careful at night

Decor

Noisy too due to proximity overlooking street.

great location comfortable rooms excellent shower

expensive

Location excellent, Staff professional

Breakfast you need to pay extra for

Great location if you wish to explore LA. Easy access to all kinds of transport

Nothing in particular. Private rooms should be a little less costlier

My third stay at the Freehand. Still love those amazing showers, room was very clean and the bed was super comfortable. Love the neighborhood too.

Desk was a little worn out and room had a light musty smell which I experienced on my last visit as well.

Room was spacious and the view was good

Staff should have been bit more friendlier, they were too busy by the book.