Ace Hotel Downtown, Los Angeles
Expert reviews
“Opened in early 2014, Ace Hotel Downtown is in the 1927 United Artists Building. The hotel tower has 182 rooms and a rooftop pool.”
Featured in New York Times’ 36 Hours in Los Angeles.
“A pioneering 13-storey hipster hotel with a halls of residence vibe in Downtown LA’s Gothic architectural icon on the Art Deco parade of South Broadway, itself still a mix of gentrification and dilapidation. Anathema to some, party central to Ace fans: this hotel places you at the very centre of DTLA’s action.”
What guests liked
- Rooftop bar
- Cool vibe
- Friendly staff
- Excellent Wifi
- Top location
- Comfortable beds
All you need to know
Ace Hotel Downtown is located at the center of Broadway Theater district, just five minutes away from the Los Angeles convention center, fashion district, and staples center. The hotel is a great choice for visitors who are interested in restaurants, entertainment, and city walk. The location of the hotel is ideal for the people who want to explore the city and enjoy the fullest. It is one of the high-rated hotels by visitors in the city. The hotel is featured with Huge parking, Outdoor pool, rooftop pool, Bar and all other luxurious facilities for the guests.
Different types of rooms and suites
The rooms in the hotel are categorized as per their features and amenities. The Loft a king-sized bed and private wet bar. The Large double queen rooms have a queen-sized bed with luxurious bedding and a fully stocked bar. The Large room has a king-sized bed and a separate living area. The Medium with a terrace has a huge bed and living area along with a private terrace. The Medium room is a perfect sized room with a huge bed in it. The Ace suite has a private terrace, Bar, and a huge bed; it is usually suitable for accommodating a large group. The Small room has all the necessary amenities and perfect for every guest.
Rooms are available with various amenities to cater to the luxury and comfort needs of the guests. The hotel is currently offering a 20 percent discount on all the bookings due to Halloween week till the 31st of October. It is the ultimate destination for travelers who want to explore the city.
Hotel deals & lowest price guarantee
We partner with Booking.com and Agoda. Both booking websites offer the lowest price guarantee so you can be certain you will always get the best deal for this hotel. If you have seen a better price elsewhere, all you need to do is contact the booking website and they will refund you the difference immediately. You can price match right up until the day before check-in.
Location
Recent guest reviews
14 December 2024
Cute digs close to good public transport
Clean and stylish close to public transport
A little more gritty location than I thought it would be but I also still felt safe. Is a fair distance away from your usual tourist attractions
14 December 2024
Pleasant stay
The room was perfectly clean with good amenities. Nice view of downtown.
Check-in time at 4pm was too late
3 December 2024
Easy, comfy and ideal ☺️
Mostly everything, it was comfortable and very neat. Security all the time so you felt secure.
Some of the surroundings were a bit unsafe but the hotel itself was very safe and secure
2 December 2024
A Decent Room If All You Need Is A Room To Crash In
The bed was actually comfortable. The bathroom was clean. It wasn't crowded. The keypad access was good. Good access to nearby spots. It was close to our venue/destination.
The room was noisy from the streets and neighbors. The windows were paper thin so you could easily hear the homeless fighting or vehicles driving. The hotel room had an exposed concrete ceiling which gave it a very damn and musty feeling.
30 November 2024
Pleasant
the style of the room with this view of the lights of the buildings for waking up. the equipment. welcome products
the breakfast downstairs lacks fresh fruit juice and the croissants are not good. The chocolat croissant either.we know in advance that they are dry and hard. not fresh. the coffee is really too strong even in the cappuccino. I'm French so I can recognize a good croissant. It lacks indications and proposals from the reception. We saw on the last evening that there was a nice rooftop but it was already closed. Too bad
27 November 2024
Cool rooms, amazing rooftop pool - location is spot on (read review for more)
The hotel is located in DTLA, not far from both Pico station and 7th/Metro. The Convention Center is about 20 minutes away on foot. The location was perfect for what I needed and wanted, and I didn't find it dangerous at night at all The rooms are great, with a strange but cool hipster-esque vibe to them. The view from the room, and in some cases literally from your bed (I think the layout changes from room to room) is amazing, with sunset and sunrise right in front of you. The rooms are large enough, and you get plenty of free water, tea and coffee included in the price. There's a rooftop pool, it's not large or deep, but it's good enough, and the view, again, is amazing. You also have a rooftop bar, a lounge bar and a cafe in the same building. The price is okay for the location and for what you get
The coffee/tea mugs in my room hadn't been washed properly, and one of the (many) towels, the smallest one, hadn't been washed properly either, with traces of somebody's lipstick on it. But I read a lot of reviews before booking and there a couple of recurring criticisms and I want to address one: location. The location was perfect for me, but that's because I like DTLA, and the fact that it can be a bit dodgy, (it has always been like that) doesn't bother me. However, I know that some people just feel uncomfortable in DTLA sort of by default because it definitely has a certain vibe to it so bear that in mind
12 November 2024
It was super fun!
It was clean and pretty and the location is great!
The only uncomfortable thing about the room is that the bathroom doesn’t have any separation and that the ac wasn’t working properly.
2 November 2024
We enjoyed our stay at Kasa. Hotel is conveniently located close to public transport. Lots of restaurant options. Room w
Convenient location, price. Hotel located in beautiful building.
Small room
29 October 2024
Hotel is nice but the neighborhood isn’t
The hotel is nice and it has a nice cafeteria inside.
The neighborhood is really bad at night due to homeless people on drugs. Impossible to walk the neighborhood’s streets once it’s dark.
29 October 2024
11 out of 10 for customer service!!!!
• We were very impressed with Michael B. at reception - exceptional customer service!!!! This was our highlight staying at this hotel!!! • The complementary room upgrade and both an early check-in and late check-out. • Waking distance to the Metro, cafes, restaurants and Macy's. • Roof top pool and chill out area. Also the gym.
• Could have been more family friendly and accommodating to parents with a baby - however, we got the feeling that this hotel is not your family or parents with a baby type of establishment. Having said that, the staff (especially Michael B. at reception) made our stay extremely enjoyable 🙂
29 October 2024
Enjoyed this gem in the heart of the theatre district!
Great little balcony room on the 8th floor, big windows give tones of light, but good blinds to block light out. Nice to look down Broadway and towards The Orpheum theatre. Great keyless entry system, other than at first it said high five to access, but didn't realize we literally had to high five the pad before the keys lit up! Also love the ability to unlock your room from your phone, and put on the do not disturb button. Beauty of a rooftop, set up with a pool table, a very small pool, fireplace, and lots of tables/games/sitting area. Main floor has a great sitting area, coffee shop and bar, reminds me of a Citizen M setup, except I think this looks more cozy and hip. Parking garage they recommend is right across the street and worth the $30 USD per 24 hours( although there are no IN and OUT privileges with parking. King bed was super comfy and low profile. 17 minute walk to the Metro so for us was a bonus
While the bed was super comfy, I prefer a firmer pillow, and these were still fine, but softer. The room is set up like a bachelor pad and is very functional , the TV position is not great. The bed faces the window but the TV is this case was on the wall to the right of us. Hard to watch TV in bed when it's not in front of you, and there is only 1 kitchen style chair. It was very noisy at night from street traffic and the bars. While they do provide a white noise machine and earplugs( which I've never seen before, so kudos to them!) if you are a light sleeper, now you know! Can be sketchy walking and with the homeless, but hey, that's a lot of places in L.A.
26 October 2024
Enjoyed our stay!
Easy check in, helpful staff, comfortable room with great view.
Need bottled water in the room.
25 October 2024
Very good
Beautiful room and view.
Beds were too firm not to comfy, but overall loved this hotel will be back
21 October 2024
Good place, good service
Friendly staff, accessible location.
No garbage disposals (shoot), must pay for laundry (soap machine was broken so I had to buy laundry soap also), bathroom has sliding door so no soundproof.
19 October 2024
Great place to stay highly recommend
Hotel was in a great place for us near everything we needed
15 October 2024
We loved the character of the building, the ease of check-in and the staff was friendly
Cool old building with modern updates, amazing rooftop lounge with views of the city, good location for us
No hot water in the shower!
9 October 2024
Fabulous
Great facilities. Easy check in. Staff was amazing.
Shower did not get very hot.
9 October 2024
Decent experience
Good location
No parking
8 October 2024
Pleasant
My room wasn't cleaned all through my stay.
4 October 2024
A nice hotel with some drawbacks
The staff is very nice and helpful : they let us enjoying the roof area after checking out. I really appreciate. The room is big and decoration was nice, so do the bathroom. There are many shops and restaurant in the area. Roof is amazing. Kasa online website is very good too for self check in and amenities.
I didn’t like the fact that their charge you 250$ as deposit, KASA didn’t mention that point if I remember well. Plus, the room was not in a perfect state : furnitures were well used, a light switch was damaged and a mug was dirty. It did not affect our stay but it’s not fair to pay a deposit in those conditions. I opened a statement to KASA and they responded very quickly, I appreciate. The street is full of homeless and drugs addict early in the morning and late at night, I didn’t feel so safe in the evening.
30 September 2024
Fabulous
Manager and staff were so helpful and friendly. My suitcase locker got stuck, I was having a nerves break and they helped me to break it. There were always people at the reception whenever I enter and exit to the hotel. I worked a couple of days from the room and I did not have any wifi problem. I did not have a problem with hot water or AC (heating - cooling) as well. The rooftop wine bar is working from Thursday till Sunday at the evenings. It is cool! The rooftop pool is working from 11 am to 11 pm. The cafe at the entrance is nice, the people were kind as well. Downtown is a different area but I did not have any problems at all. Definitely, I can stay there again on my next trip.
26 September 2024
Quality
The property was spacious and the room had everything I needed. I liked having the gym within the property. The staff were really nice and helpful
The location was a bit rough but that’s nothing to do with management
25 September 2024
Wonderful!
Staff was friendly.
Nothing.
24 September 2024
Very clean hotel in great location
Great location - everything was nearby. Lovely staff, helpful with check in process. Room very clean and well supplied - nice shampoo, conditioner, body lotion etc. Even face masks!
I did not like the interior but it is exactly as in the photos on the website so no surprises here. Everything was clean which made experience good overall. Quite a few homeless people on the street when leaving the hotel in the morning (8am). Long check in process but doable with some patience
22 September 2024
Overall a very comfortable and clean hotel in good downtown location.
Good clean comfortable hotel and fairly priced. Very good history and connection to Charlie Chaplin, with lack of marketing on this important historic fact of the hotel building.
No daily clean, despite being requested serval times.
22 September 2024
Will definitely stay there again if we attend another concert next door!
We especially liked that Stile is footsteps from the concert venue at United Artists Theater. We walked at of the concert and into our hotel within one minute! The new rooftop bar was fantastic!
The neighborhood is a bit sketchy, but the Uber and Lyft drivers picked us up at the door, so it was no problem.
16 September 2024
Nice affordable place, but would prefer somewhere outside of Downtown Los Angeles
Loved the stile of the building and the vibes. The room was clean, cafe downstairs was nice, pool was awesome as well.
Had issues with checking in delays and that was bothersome for me, but otherwise the stay was nice.
13 September 2024
Fabulous
For the price and location, it was a great deal. The room is really good for a short trip. Really near to bus stops, there is actually one in front, and a couple of blocks away from the metro.
11 September 2024
Great location, very comfy and quirky
Great boutique hotel.
The bar didn’t serve beer
10 September 2024
Amazing rooftop, standard room, situated in center LA
It is located really in the center LA. We had a rental car and it was fairly easy to get to all highlights in LA from there. Some traffic off course. The rooftop terrace was amazing with the small pool as well. Staff was friendly. Parking in the street was cheap and fairly safe.
The rooms were very standard and only for sleeping. The location is not for bringing kids with you.
9 September 2024
Good
The location is nice. There are good coffee shops near hotel.The veranda is also good.
I was not able to sleep because noise from outside was terrible on this Saturday night
8 September 2024
Really nice hotel for 2-3 days to explore downtown Los Angeles
Really nice interior and the view of our room
No personal contact and the area around
8 September 2024
Pleasant
bed was comfortable
hair dryer was not in the room at first and shower was little cold
6 September 2024
Stylish clean room in a good area
The room was new and confy, super clean and stylish
You cannot control the AC, so the room was quite cold (which we found standard in the US, usually buildings are very cold compared to the outside)
3 September 2024
Satisfactory Hotel.
Good level of comfort for cost
Location was off the track for restaurants etc
2 September 2024
Overall nice hotel, but staff walking in to our room while we were in there really bothered me.
Great style
Check in was late (4pm) and someone from the staff walked in our room while we were in there and said they forgot to do inventory and had to come check things. This was at 4:45 well after our check in. They never gave us a shower curtain also.
30 August 2024
Very good
Good staff, very helpful.
Photos in booking.com did not respond to reality too much
29 August 2024
Good for a stay but you get what you pay for
The staff was really helpful and friendly. Room had all the minimum essentials.
The room felt a little older and a little dirty but was passable. There was no onsite parking so had to deal with walking to/from garage in a not so great spot (but didn't feel unsafe either).
28 August 2024
Perfect for solo traveller, easy to approach with public transportation, Freidly staff
I felt like a loft apartment in DTLA.Stylish design, Simple but all essential facilities are fit in.
I was very excited to rooftop pool. That was the main reason to pick this hotel but the size of pool was pretty disappointing to be honest.. Also you need a slide door for shower. A lot of water goes onto the floor after shower..
26 August 2024
Very comfortable.
Location was perfect!
26 August 2024
Very good
No door to separate bathroom including toilet from rest of the room
24 August 2024
Better if you don’t have a car , was a good price but worn down interior. Cool building just not kept up.
Proximity to place I was going
No parking, lots of homeless in area, hotel is quite run down .. dirty worn carpet , like once stylish now not upkept
24 August 2024
Fabulous
The interior was nice and the cosmetics provided were great.
There was a baby lizard in our room.
21 August 2024
Pleasant
Roof top pool was cool. Room fairly spacious . Staff nice
A bit disappointed that I didn't get room service the day I was expecting it. Having to go to a certain floor just to get fresh water was a bit of a faff as well. Some of the room layout was a little weird. Shower tap awkward. No place to hang your towel. No instructions for the safe. Had to figure it out myself
20 August 2024
The stay was comfortable and well-hosted
The hotel was great. The apartment was stylishly furnished, everything was clean, and the towels were white, fresh, and clean. We had an iron, a TV and a hairdryer. The host was friendly and kept my luggage after checkout until the evening when I had my flight.
There were many homeless and crazy people in the surrounding area.
20 August 2024
Fabulous
I was not given any hand towels on my last day there :(
15 August 2024
Clean, hip, and easy check in.
Very clean, easy check in
14 August 2024
Pleasant
The room looked great and was very clean, nice beds and extra duvet available.
Open bathroom made travel with friends difficult, we had to put up a bedsheet. We booked a room with a balcony, however ours was right in front of a huge advertisement so we didnt habe any view at all.
14 August 2024
Overall, it was a very nice day. Safe and clean.
The property was very nice though ass swimming pool was dark with no lights.
There was no bar or lights at the pool.
Hotel facilities
Activities
- - Fitness centre
- - Fitness
Outdoors
- - Terrace
- - Outdoor pool
- - Sun terrace
- - Outdoor pool (all year)
- - Outdoor furniture
General
- - Non-smoking rooms
- - Facilities for disabled guests
- - Lift
- - Heating
- - Non-smoking throughout
- - Air conditioning
Services
- - Express check-in/check-out
- - Luggage storage
- - Private check-in/check-out
Accessibility
- - Wheelchair accessible
Pool and wellness
- - Rooftop pool
- - Pool with view
- - Sun loungers or beach chairs
- - Swimming pool
- - Swimming Pool
Miscellaneous
- - Security alarm
- - Smoke alarms
- - Fire extinguishers
Reception services
- - Invoice provided
18 December 2024
Everything we needed