The Standard Hotel, London

Convenient location a few minutes’ walk from King’s Cross/St Pancras station. King of Kings room was spacious and well appointed, spotlessly clean. Staff all well trained & friendly. I two meals from room service, both arrived promptly and were actually really decent food. Overall a proper five star hotel experience without the stuffiness of the older places!

When asked if anyone would be staying with me I mentioned someone might, and the reception person repeatedly tried to get me to give them my date’s name, in case she stayed over?! It felt a bit strange and invasive. Some people value their privacy, guys! Willing to chalk it up to maybe a misunderstanding by the receptionist though, as she was otherwise nice & polite.

Location was great, staff were fab. Great views from the room. The restaurant and bars were also fab.

i thought they were a little stingy with the added extras, bathrobes were really small. products could have been a bit more premium

We stayed here the night before/of our wedding. The staff could not have been more helpful, leaving us a nice surprise when we checked into our beautiful room. The views over St Pancras are spectacular (make sure to request in advance to see if it’s possible). Hotel is completely dog friendly. Great breakfast, well equipped gym - probably the nicest hotel I’ve ever stayed in.

The massive windows do a fantastic job keeping out noise and we were surprised at how little we could hear anything, but (as with any big city) be prepared for some noise from the street below.

Bar and restaurant

The breakfast was nice & served by friendly staff. We had a room overlooking the back of the hotel & from our terrace the view was amazing! We had the skyline of London from the city to the post office tower. Taking in St Paul’s cathedral & the millennium wheel.

Its lighting was quite dark for me & the decor was not necessarily my taste. The room was decorated in a scandi way with no door to the bathroom which when sharing with your teenage son was not ideal for him.

Decor & atmosphere

NA

We stayed here for one night as we were going to see a gig and would have missed our last train home. I booked a windowless room and didn't know what to expect from this hotel. But WOW! We were so impressed. Every single member of staff was so friendly and helpful. Check-in was very efficient. The hotel is really well designed and the room was impressive. Spotlessly clean, nothing missing, everything you need... We went up to the bar in the evening to get the incredible views (and the drinks were excellent too!). The location is so convenient. We will be staying here again.

Stayed before. Lovely rooms, friendly staff. Good location. Nice breakfast.

Returned to hotel after our meal out with friends. Very disappointing rooftop bar was closed to a private party and the restaurant / bar opposite was full so nowhere to get a drink. Went to ground floor and eventually a table came free at 11pm but last orders was 12pm. Tea / coffee condiments lacking, only 2 milk sachets for 2 people not enough and only 1 coffee

Loved the hot tub on terrace wow what can I say also the view was superb 👌

Toilet didn't flush very well that was the only down side

Everything. Cutest rooms, great bar; great location, beds are amazing, great quality coffee in all rooms, bathrooms were beautifully designed, nothing to complain really.

The bar closed early, food could be a bit varied. Bathrooms are beautifully designed, however functionality is missing - need towel hooks in the bathrooms.

The good food and service and comfort at such a late hour! Our first booking had no rooms although booking .com took full payment as a no show??? Receptionist at The Pullman rang to obtain a refund straight away !!

Soap in the room missing !!!

Location is great for Kings Cross and St Pancras stations. It is very close to the new Coal Drops Yard are to the North of Kings cross which is a bit of a new cultural hotspot with many shops and restaurants etc. The tube stations here are accessible and allow you to travel very easily to all parts of London. The views from the hotel were amazing. We could see all the major landmarks in the distance and they were all lit up at night. We were on the 7th floor and there was nothing really blocking our view at this height. The room was fantastic. We opted for a slightly larger room and we're glad we did, there was plenty of room for both of us to not feel too cramped. Special mention to the FOH staff who greeted us and quickly dealt with our check-in and check-out. They were extremely professional and knowledgable, a real credit to the hotel. We felt immediately welcome and comfortable.

The pillows were very soft (feather). This is personal preference but I like a firmer pillow and there was no option to change it. Apart from that very minor point, there was really nothing else we didn't enjoy about our stay.

Great location and fantastic design, loved the mid century furniture and fittings. It looks like the hotel is maintained to a high standard. Staff were excellent

Terrible pillows, bed a bit too hard

Funky premises and vibrant overall look. The staff are sharp and friendly especially in the breakfast service. Location is central.

No hooks to put towels on and the bed throw needs to be updated.

Really friendly staff who genuinely seem to want to help

Only 2 small milk sachets

Absolutely loved the location and the style of the building. Great welcome from Pablo on the front desk, but all the staff were lovely. Fantastic city views from our corner ‘queen of queens’ room.

Nothing!

A lovely and fun hotel in the heart of Kings Cross. I was there at a very busy time and staff was very accomodating. The views from roof top restaurant are not to be missed.

Very busy. Must make reservations for restaurants. The gym is in the basement is really datk. Lighting in the rooms could be better but the lively decor makes up for it.

The quirkiness of it so lovely and the location

Beautiful design, spaces are amazing. Lighting and layout superb. Service was exceptional with no stuffiness and genuinely great guest interactions. The answer was always ‘yes’

Nothing

Location is great, nice bar

We had the superior king room with bath and loved it, very spacious, great design, huge windows, very quiet. Overall nice vibe in the hotel, but not too noisy. Friendly staff, great location.

nothing

More tea bags, milk and coffee in room please

More tea bags, milk and coffee in room please

Trendy, thoughtful design. Great vibe and dining options. Staff were mostly attentive and helpful.

Great spot for public transport but access by car is a bit tricky due to one way roads.

Location and services

Room was awesome. Enjoyed the little details of the design of the rooms and hotel. Room was spaciuos and bed was comfortable.

Incredible hotel, the staff, the decor, the bars, the restaurant, everything was fantastic.

Staff are all amazing, hotel is clean rooms are very comfortable. Perfect bed!! Will definitely be back.

Amazing hotel with a superb vibe!

The room was clean and comfortable. Location good was close to Kings Cross and St Pancras

Food was expensive and not very good. We had an evening meal and breakfast, it was very disappointing. The second day we ate out. There were plenty of places to eat nearby.

Great , fancy

The hotel is maybe a little too big with too much things happening . Parties , restaurants , events . Makes you feel a little outsider at your hotel you have chosen to stay . But it’s only a small detail . In the room , more light in the dressing zone would be nice .

Excellent hotel. Very friendly and helpful staff.

Nothing

Located in an amazing Brutalist building, the Standard should be on any fan of design's list for places to stay in London. Great location, just across the street from King's Cross / St. Pancras station, you have access to the many lines of London. The restaurant lounge and the roof top bar are both fantastic spaces for food / drink options.

Room was a tad small - but it's London and we understand that rooms can run small.

All staff were exemplary

Location, the general vibe is fun and relaxed

Nothing in particular.

Very clean lovey room, with a fab view ( which is what id requested!)

Went to bar on 10th floor and invited friends, we never got served our drinks that we ordered (25 mins wait) in the end we had to leave as we had a table booked at another restaurant. That was poor service. I think it s a little much when checking out that you are given a 5% service charge on the bill. I know it's optional, but you feel a little pressured to accept it.

Beautiful decor and amazing staff

Nothing like as wrong

Excellent

One of the lifts did not work

great design. nice breakfast buffet and very accomodating of requests. loved the location - near good food at reasonable prices and the amazing st pancras station

gym was fine but not great

Very friendly

Staff were really friendly and helpful. Despite my room being on the Euston road side (with a great view!) I could not hear much noise from outside as the soundproofing is excellent.

Location is best thing on this hotel which it’s literally in front of king cross train station

Location was great

Breakfast service was clunky

We were upgraded and our rooms were incredible. Staff were so helpful and bent over backwards to help. Everyone v friendly

I loved it all

Lovely hotel ,very close to rail services and taxis ,room with a reasonable view of the city ,exceptionally clean ,very comfortable bed and good quality linen . had a a small snack in the Library cafe ,was VERY impressed that I got a good size teapot of tea.with REAL !! tea leaves !! and good quality tea ,also better for the environment best tea Ihave had in a hotel 🌟🌟🌟🌟🌟.the coffee was also delicious . Staff very friendly throught and very helpfull ..Would stay again ..🌟🌟🌟🌟🌟

Complimentry water in the room would be a nice gesture for the price of the room.. as it was only available from the mini bar .

Helpful staff. Great location, next to train station.

Too pricey. No windows in the room, felt claustrophobic. No coffee in the room.

I must start by saying that, having booked a Junior Suite, I found myself upgraded to a Junior Suite with Terrace. I think that I might have struggled with the Junior Suite as originally booked. Despite the obvious comfort, I do not cope well with rooms that do not have opening windows. The terrace obviously changed all that; and that is what I review here. The room was spacious and extremely comfortable, with magnificent views south across the city and beyond. If I’m paying the sort of room rates that I was here, then I expect things to be right; and they were. I’m not sure that there’s much point in going into details. The room, staff and surroundings were everything that I would have expected under the circumstances. Breakfast was magnificent – though see below. Except to add that I reported a flickering light in the bathroom, and this was attended to forthwith. This is in marked contrast to a similarly priced hotel nearby where I stayed a year ago. I reported a missing bedside light – twice; it was not replaced, and my complaint at this failure was responded to in a singularly mealy-mouthed fashion. You will note also my criticism below. Whilst I stand by the criticism, I must also add that, when, a little while later, I addressed reception staff on the subject, they organised a more or less immediate and no quibbles partial refund.

I should have liked to eat breakfast in the breakfast room. I arrived there, however, to find that there was no getting away from the piped music which pervades more or less every inch of the public areas of the hotel. I do not like music over any meal, least of all breakfast; and I think that the Standard could really consider setting aside a quiet area for those guests – more numerous, I suspect, than you might realise – who want peace and quiet. In consequence I decided to order breakfast in the bedroom via room service. The problem with ordering like this is that there is little opportunity to discuss anything with staff – quantities, small variations etc. What arrived was absolutely first rate, but far more than I either needed or wanted. As I have said above, I was deeply impressed by the way in which my complaint about this was dealt with. And I still think that the hotel could give some thought to their policies on noise/sound/music around the building in general.

Amazing staff, lovely room, super comfy bed. Great views from the room and the options for food and drink were great. Loved all of it!

Nothing

Location and service

Loved it all

Location was perfect and im glad i was placed on the side that overlooked the shard and south London, not St Pancras.

no DAB radio stations on the tv

Everything

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