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Four Points Flex by Sheraton Shoreditch, London

309 - 317 Cambridge Heath Road Bethnal Green, Tower Hamlets, London, E2 9LH, United Kingdom (show on map)

Expert reviews

The Guardian review:

“This 161-room hotel with stylish cafe-bar is a great base from which to explore central London, the entertainment hub of Shoreditch and newly buzzing Bethnal Green itself, with contemporary restaurants and more cocktail bars than you could shake a swizzle stick at.”

Featured in The Guardian’s 50 Best Hotels and B&Bs in The UK.

Telegraph review:

“This budget base in East London taps into the area’s eclectic heritage and current hipster sensibilities, attracting discerning millennial travellers looking for hands-off service and proximity to the fun. The use of local suppliers who provide everything from bagels to beers creates an authentic community feel.”

Guest rating

This an aggregated customer review rating of Four Points Flex by Sheraton Shoreditch, London. We have taken customer review ratings from hotel booking sites, search engines, the official hotel website and other travel platforms. This is the average of all those ratings. We only list places that have a customer review rating of at least 4.0 out of 5.0

4.4 out of 5.0

Ranked 29th in London

56£50$70¥7420C$54A$54HK$548S$92SFr65¥444kr577kr422kr545

What guests liked

All you need to know

This budget-friendly hotel offers simple bedrooms, straightforward food and drink, and bright, contemporary décor—making it an ideal base for exploring London.

Located in a lively part of the East End, the hotel sits on a bustling road known for its popular dining and drinking spots, including the renowned cocktail bar Satan’s Whiskers. Just across the street are the Museum Gardens and the Young V&A, while behind the hotel, Paradise Row features a row of trendy bars and restaurants tucked into old railway arches.

The rooms prioritize practicality over luxury, with minimalist furnishings and a focus on smart design. Geometric wallpaper and ash-grey wood-effect flooring are accented by vibrant touches of the brand’s signature purple. Strategically placed mirrors help create a sense of space in the otherwise compact accommodations.

 

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Location

Recent guest reviews

5.0
Pelin

14 August 2025

Found a new favourite!

Brilliant amenities at the hotel. Water/tea/coffee always available as part of the stay, and room bathroom had soap, shower gel, shampoo and conditioner in large sizes. Despite not having a window room, didn't feel claustrophobic at all and the air conditioning made it feel well ventilated. Super close to the tube station and area felt very safe. Hotel staff were lovely from start to finish. Would stay again.

5.0
Andre

9 August 2025

Amazing!

Amazing! Incredible place, staff, and surroundings. As a solo traveler, I found it perfect and safe — welcoming, comfortable, and easy to enjoy. Will come back!

5.0
Amy

3 August 2025

Clean rooms, friendly staff, secure and quiet, it’s an easy place to stay in London.

Clean and safe in the heart of London

Tiny room, but in the middle of London, rooms can’t be big at this price!

3.5
Ryan

25 April 2025

Tiny but enough

It was the cheapest place we could find in London and it's right next to a tube stop so no worries to get around. Very clean and with a comfy bed. Coffee machine in the room and free capsules! The check in was a breeze and the staff were friendly.

The room was a box. The bed was crammed in between two walls and we had no room to put our stuff.

3.5
Oceanne

22 April 2025

Pleasant

Only stayed for one night and was perfect for that. Was a small room but that is what we paid for.

Nothing.

3.5
Stacey

21 April 2025

When they say compact they are compact but perfect for one off stays very clean, bed comfy no complaints

Close to venue we had to use

The sausages 😂

4.0
Iva

20 April 2025

Very good

The friendliness of the staff, the complementary water and fruits

That there was no window in my room

4.0
Nikola

14 April 2025

Very good

The staff was super friendly. Room was pretty small but just to get some sleep and get washed up is enough. Some extra space for stuff would be great - for two people it was impossible to get clothes unpacked and manage to find a place for it. Other than that, hotel is modern and very nice. First I thought the room isn’t cleaned properly, but then I saw dust sets really quickly there. But those who gets bothered by this can get room cleaned everyday. What surprised me a little and would change - there is no toilet brush.

4.0
Antonio

14 April 2025

Very good

Very clean, wonderful bed, nice staff. Overall we loved it.

The breakfast is a little too expensive.

4.0
Miriam

7 April 2025

Great location. Clean and comfortable with really helpful staff

Wry clean compact and well- designed. Fantastic location for us. We’ll-connected

Couldn’t easily alter the air-con down to make it cooler

3.5
Nick

2 April 2025

Fairly modern hotel with good transport links

I requested a quiet room high up and request was totally ignored.

4.5
Hayatudeen

1 April 2025

Fabulous

The room was quite small but then it's London and for the price point it was okay.

4.0
Chiara

31 March 2025

Perfect option for a short stay

Small room but clean, very close to the underground and with everything needed

the room is very small

4.0
Helen

29 March 2025

Very good

Right by Bethnal Green tube station, comfortable room, helpful staff, good breakfast

4.5
Martina

23 March 2025

Fabulous

The place was really clean and nice, no noise from other rooms, also the staff was very pleasant.

4.0
Ross

20 March 2025

Very good

Clean, modern and was in a good location for our needs.

4.5
Gabriel

13 March 2025

Fabulous

The staff and the free luggage storage.

The rooms are a bit small. In our case, we just had carry-on luggage which was perfect. If you have big luggage it could be harder.

4.5
Leonard

13 March 2025

Fabulous

The staff were friendly and helpful at check in and check out, the room was clean and comfortable as expected and the location right near Bethnal Green tube station is great

4.0
Stephen

12 March 2025

Affordable East End Stay

Solid, consistent and affordable East end hotel. All the useless things from a room have been removed and you’re left with the fundamentals and core essentials to enjoy. Large, deep bed, decent shower and close to some wonderful restaurants behind the scenes.

You may get a neighbour who’s playing their music a little loud, having a girls conversation loudly on the phone or watching the latest blockbuster for the entire corridor to hear. You may have to get reception to tell them to keep it down. Sometimes they lack the self awareness but rarely happened after midnight.

4.5
Coralie

6 March 2025

Fabulous

Excellent location. Comfortable bed. Small but cosy room, very well adjusted to maximise space.

3.5
Amelia

3 March 2025

Good location and comfortable rooms

Great location, friendly staff

Wasn’t super clean

4.5
Brandon

1 March 2025

a very cozy, value for money stay in a lovely area with nice staff. would love to stay again if given the opportunity

very cozy and lovely staff

didn’t dislike anything actually

4.0
Cotino

27 February 2025

Very good

Breakfast was good, personnel was very polite, patient and service oriented. The room was very clean. Recommended!!!

4.0
Leonard

27 February 2025

Very good location and good value windowless (chosen at bookig time)room

Location, Bethnal Green, was excellent for me and only a few steps from the station. Check-in, checkout were very smooth, very nice staff.

Only one of two lifts was working (50%) so that was a bit disappointing. The nespresso machine in the room is nice but the supplied pods, a pair of blue ones and a pair of gold ones, had no markings to identify which one was decaf and which was not.

3.5
Janet

24 February 2025

Pleasant

Location and ease of checking in

The room was too warm and noise from the corridor No shower gel in the bottle

4.0
Dave

23 February 2025

Very good

Friendly helpful staff, all facilities clean, comfortable convenient communal area, excellent location.

Room could have been bigger but I guess OK for the price.

4.5
Paul

21 February 2025

Fabulous

Location and staff

Room small/tight

3.5
Michael

20 February 2025

Good location, ingot given a bad room

The location

I booked a room with windows but was allocated one without. I was offered complimentary breakfast as compensation. The air-con didn't work and the room, which was below ground level was very hot. There were water pipes in the walls of my room and whenever anyone in the rest of the hotel flushed their toilet you could loudly hear the water in the room I was in.

4.0
Angela

18 February 2025

Very good value for a short stay. I'd certainly book again for London events.

Well served by public transport and very convenient for attending the York Hall. Excellent value for easy journeys to central London (British Museum, Royal Opera House). Quiet, clean, staff on duty at all times. Good breakfast, burgers and pizzas available during the day.

One small low stool seemed inadequate for a family room. Bed rather firm and duvet much too hot and heavy (I just used the folded cover).

4.5
John

10 February 2025

Fantastic, affordable hotel with great location and amazing staff

Breakfast was simple, but good -- well worth the money we paid for it. Staff treated us like family. Housekeeping was fantastic. The rooms were cleaned each day -- spotless. Beds were comfortable and the showers were great. Lots of good food in walking distance and the tube stop nearby is fantastic.

Rooms are small, but that's just what you come to accept when you visit London. No biggie, just pretend you're on a cruise ship. :)

3.5
Lisa

4 February 2025

Clean hotel but room not right

The room was extremely clean

I booked a room with 2 double beds & got a room with 1 double bed. Refused any refund. It wasn’t good as I was stopping with my 19 year old son..

4.0
Maggy

3 February 2025

Very good

Lovely staff

3.5
Nick

30 January 2025

Pleasant

Clean. Good location.

TV didn't work.

3.5
Marilena

30 January 2025

Good value for money

Close to metro station and bus

Did nor have any windows but i suppose is many hotels in london that have this issues. Very small room. It was ok. Staff was friendly though.

4.0
Vincenzo

14 January 2025

A little piece of home

What I really did appreciate of the Hotel is that it was very close to the Bethnal Green Metro station that left us move with any problem.

What I didn't appreciate of the Hotel was the room without window. I expected to found once since in the booking was not clear that it was not included.

4.5
Michael

7 January 2025

Affordable comfortable accommodation close to central line underground

The room is compact but everything we needed was provided for and in good order. Bed was very comfortable, no issues with outside city noise and slept very well. Would book venue again and good value for money

3.5
Javay

5 January 2025

A New Venture

The cleaniness of our room - thank you to our housekeeper. Breakfast and staff member John who went out his way to assist us. Location especially the closeness to the Young V and A Museum which is free!

A compact room is too compact. Staff members who are not sure what is happening and should just say that. Poor when this is a member of the management team. The hotel signage is too small - I initially walked past the hotel.

4.5
Sally

5 January 2025

Fabulous

Clean room. Staff were very friendly.

Basement room

4.5
Vincent

4 January 2025

Fabulous

Simple but confortable, perfect situation and easy access to underground. Used this hotel already many times in the past, not disappointed.

Nothing in particular.

4.5
Richard

2 January 2025

excellent, would certainly recommend

the whole experience was great, I stayed in the smaller room which was small but comfy, our friends had the bigger room.

In the smaller room if you are taller than 6,1 and sharing the bed you may struggle a little but it was fine for me.

4.0
Grahame

31 December 2024

excellent for location

friendly staff

4.0
Diana

29 December 2024

Overall for this price it was good stay execpt little thing that i mentioned before.

Clean, modern, good staff and food

Bathroom was cold and shower sink was clogged. WC didnt have toilet brush. Little bit noisy because room dont have soundproof walls. Room was small but we know it when we booked but actually it is nothing too bad if you only sleep in there or stay as couple.

4.0
Aine

28 December 2024

Great option for a solo budget traveller

Room was very clean, quiet. Nice tv. Close to Nice places to eat and a shop. Bus and tube nearby.

No window in my room and reception was a bit bleak

3.5
James

15 December 2024

Pleasant

Comfy bed and good shower. It’s all you need.

Rooms are small but that’s ok

4.0
Chu

13 December 2024

Very good

Nice location, lighting and cleanliness

By suggestion from booking.com

4.0
Joe

12 December 2024

Great location, compact rooms, but an ideal base to explore from.

Great location, super clean, friendly staff.

The windows don’t open in the rooms, some fresh air would have been welcome.

4.0
Teresa

11 December 2024

Perfect for our short stay

Room was comfortable. Very central hotel. Bed made and bins emptied every day.

The room was dusty. The telly didn’t work. The safe didn’t work. The bathroom door didn’t lock.

4.5
Helen

9 December 2024

Well located, functional, comfortable and clean.

I was very impressed with this hotel. It was basic and that is all I needed. Was clean and comfortable. Will definitely stay again.

4.5
Ross

7 December 2024

Modern Room, Friendly Staff

Lovely modern room, smart TV, friendly staff and good location.

Room was smaller than I expected.

4.0
Palmer

5 December 2024

Very good

Nice, stylish hotel and room, top facilities and didn't hear the noise from the busy room - proper sound proofing windows

The emergency light in the bathroom was really bright so it wasn't a very dark room!

Hotel facilities

Food & Drink

  • - Restaurant
  • - Bar
  • - Kid meals (additional charge)
  • - Wine/champagne (additional charge)
  • - Coffee house on site

Services

  • - 24-hour front desk
  • - Express check-in/check-out
  • - Fax/photocopying (additional charge)
  • - Luggage storage
  • - Concierge service
  • - Shared lounge/TV area

General

  • - Non-smoking rooms
  • - Facilities for disabled guests
  • - Family rooms
  • - Lift
  • - Safety deposit box
  • - Soundproof rooms
  • - Heating
  • - Non-smoking throughout
  • - Air conditioning
  • - Designated smoking area

Activities

  • - Cycling
  • - Temporary art galleries
  • - Pub crawls (additional charge)
  • - Stand-up comedy (additional charge)
  • - Walking tours
  • - Bike tours (additional charge)
  • - Happy hour (additional charge)
  • - Tour or class about local culture (additional charge)
  • - Live music/performance (additional charge)

Accessibility

  • - Wheelchair accessible
  • - Toilet with grab rails

Miscellaneous

  • - 24-hour security
  • - Key card access
  • - Smoke alarms
  • - CCTV in common areas
  • - CCTV outside property
  • - Fire extinguishers
  • - Breakfast takeaway containers
  • - Face masks for guests available

Reception services

  • - Invoice provided
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