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Hotel Intercontinental The O2, London

1 Waterview Dr, Greenwich Peninsula, London SE10 0TW, United Kingdom (show on map)

Expert reviews

New York Times review:

“For riverside luxury, try the InterContinental London – The O2, which opened in Greenwich in 2015.”

Featured in New York Times’ 36 Hours in Southeast London.

Telegraph review:

“The hotel couldn’t get much closer to The O2. The domineering white curves of the dome, and much of the Canary Wharf skyline, can be seen from the hotel – head to the Eighteen Bar on the top floor for the best views.”

Guest rating

This an aggregated customer review rating of Hotel Intercontinental The O2, London. We have taken customer review ratings from hotel booking sites, search engines, the official hotel website and other travel platforms. This is the average of all those ratings. We only list places that have a customer review rating of at least 4.0 out of 5.0

4.7 out of 5.0

Ranked 10th in London

145£129$180¥19080C$140A$140HK$1409S$237SFr169¥1143kr1485kr1087kr1402

What guests liked

All you need to know

Located on 1 Waterview Drive in the Greenwich district of the city, this five-star hotel is the epitome of luxury and elegance. The hotel offers guest proximity to the city’s most important places especially the iconic O2 Arena which is connected to the hotel via a covered walkway.

The hotel offers luxury and posh accommodation options for tourists and travelers in the city such as Deluxe Twin Room, Superior King Room, and Superior Twin Room. The hotel offers family-friendly rooms such as a Family Room while other rooms in the hotel come with a view such as Superior King Room with River View.

The Intercontinental is located in the best place for a hospitality center and as such, offers guests a closeness to the city excitement, adventure, and highlights. Several world-class restaurants and bars are located close to the hotel making it the right place for travelers seeking fun in the city.

Its closeness to busy and major transport hubs like the North Greenwich Tube station which is just a 5-minute walk away from the hotel makes it the ideal departure spot for guests.

The closest airport to the hotel is the London Heathrow Airport, 32 km away.

Amenities such as free Wi-Fi for internet access, flat-screen TV, air-conditioning, a full minibar, and a private bathroom fitted with thoughtful touches such as bathrobes, and free toiletries are available in the hotel.

Guests can enjoy a tasty meal in any of the three restaurants in the hotel.

 

Hotel deals & lowest price guarantee

We partner with Booking.com and Agoda. Both booking websites offer the lowest price guarantee so you can be certain you will always get the best deal for this hotel. If you have seen a better price elsewhere, all you need to do is contact the booking website and they will refund you the difference immediately. You can price match right up until the day before check-in.

Location

Recent guest reviews

5.0
Thomas

21 February 2026

Exceptional

Amazing access to the o2

Nothing it was all great

5.0
Emma

21 February 2026

Fantastic stay

Staff were fantastic Bed really comfy & rooms lovely Great location

4.5
Kaye

21 February 2026

Only Stayed for one night But had amazing facilities, great food and friendly staff

I was very clean and comfortable. The staff was very friendly

Nothing

5.0
Jason

21 February 2026

Exceptional

The location of the hotel was just perfect

Minor Maintenance issue in the Bathroom the shower handle was missing a end cap

4.0
Rachel

21 February 2026

Lovely stay

The spa /swimming pool was great. Fabulous location for O2 arenas concert

The property was obviously very full and staff struggling to cope with keeping on top of it especially at the pool

5.0
Evie

21 February 2026

Amazing stay, missing it already

Was super clean, staff were amazing. The room was amazing, beds were so comfy and the bathroom had a speaker in the ceiling which you can connect your phone to. The spa was nice and clean and great facilities and the breakfast was lovely with so many options. Would definitely stay again.

5.0
Daisy-may

21 February 2026

Gorgeous hotel!

Love the location, especially if you are visiting the 02. Property was clean, the staff were lovely and the view from the room was amazing.

You have to give over a £100 deposit for the room and it’s given back within 5 working days. Maybe a turn around of 24 or 48 hours would be better

5.0
Amy

20 February 2026

Comfortable, 10*, friendly, but expensive parking.

Everything was 10* the only thing I was not impressed with was the price of parking is disgusting and definitely needs looking at.

Everything about the hotel was amazing, staff couldn’t do enough for you, food was perfect. Hotel was just perfect.

5.0
Chloe

20 February 2026

Best hotel ever 😍

Staff were very friendly and helpful. Hotel was beautiful. Other hotels will never top my experience here.

My view (construction site lol) other than that was perfect.

5.0
Mandi

20 February 2026

Amazing stay here will be back

Our room was lovely staff friendly and loved that we could use the pool and spa .. breakfast was delicious

Nothing

5.0
Sharon

20 February 2026

A lovely stay in a fab hotel

The breakfast was excellent the rooms were gorgeous

Nothing

5.0
Nicola

20 February 2026

Had a great stay staff were lovely

It was amazing

5.0
Ema

20 February 2026

Best hotel experience ever

Everything...!

Nothing...!

5.0
Lesley

20 February 2026

Fabulous! Amazing My daughter and I love this Hotel Breakast is wonderful!!!

5th year of staying here ! Always Amazing We always ask for rooms with a view over the Thames coming up from a 9 hr drive from Rainy Cornwall The rooms are lovely and spacious and a king bed Bedding this time was not as usual We had flat pillows and our duvet seemed as it was on its last legs But we didn’t really wanto complain Staff are so lovely and helpful Food is delicious Nothing bad about this hotel One thing we hate as I have a blue badge is not getting parking near to hotel This time parked outside at 02 for 3 nights Disabled people who arrive by car should be allowed to park on car park by hotel but know they don’t own it Be back same time next year A fab weekend in an Amazing HOTEL!!!!!

Not being able to park or book a disabled spot On the nearby car park After 9 hrs drive I had my stick case and weekend bag It took 17 mins to walk over which is not good for a disabled person who is also a pensioner Nothing else to say we love this hotel

5.0
Donald

20 February 2026

Exceptional

Excellent hotel, perfect location for our 02 visit.The covered walkway to 02 was very much appreciated as it was raining heavily.

Everything was perfect

5.0
Brandon

20 February 2026

Immaculate place to stay. The price was worth the experience and the staff are very friendly and attentive. Myself an

Very well managed and well kept. The O2 link was a massive help and the fact that the hotel is literally next to the main complex was a huge bonus.

I can’t say there was anything I didn’t like!

5.0
Jennifer

19 February 2026

Exceptional

Best hptel.i have stayed in and ive stayed in so many staff was Apsolutly lovely to me I just lost my husband and came for a night to get away I just wish I could of stayed longer really helped me haveing them being so kind to me

4.0
Ailsa

19 February 2026

Very good

Great staff, great breakfast

Pillows a bit soft in the room Pool area too full

4.5
Janet

19 February 2026

Fabulous

Good room size and excellent bed

5.0
Rena

19 February 2026

Exceptional

Everything excellent. Stayed here many times.

4.0
Phil

19 February 2026

Perfect location for events at the O2

We stayed at this hotel because we was attending a concert at the O2 and this is the perfect location. It has its own entrance to the O2 which made things a lot easier.

The pillows in the room are very soft even using 3 pillows it was uncomfortable. Need firmer pillows.

5.0
Gary

19 February 2026

Brilliant

Everything

Nothing

4.5
Debbie

19 February 2026

Perfect for a nights stay when going to the O2!

Comfortable, clean & great location to go to the O2

All good!!!

4.5
Lauren

19 February 2026

So close to the 02, amazing super comfy room with fabulous views!

Room was amazing with great views and all the facilities you would need. Very friendly staff.

The sky bar glass collection staff came past our table so often and tried to take glasses that still had drinks, ruined the relaxed vibe a little but bar staff super friendly.

4.5
Lorraine

19 February 2026

Fabulous

Staff were fantastic as soon as we arrived. Got into our room early Comfy bed Breakfast was great Location for the o2 was great

5.0
Lockwood

18 February 2026

Fabulous night stay after seeing a concert at the O2.

The rooms are generous, the facilities are great and such good proximity to the O2 arena. We loved the spa and pool and the breakfast is amazing.

Nothing.

4.5
Stephen

18 February 2026

Great hotel in perfect location

Perfect location for The O2

Good facilities

4.5
Faith

18 February 2026

Comfortable, fun, 5 🌟

Clean - modern & stylish!

Was very expensive for 1 night, however access to the O2 and the hotel facilities were amazing!

5.0
Tracy

18 February 2026

Excellent

Everything. A lovely hotel, good position for the 02, lovely room, nice staff. Fabulous breakfast. Best selection I’ve ever seen! Great view from room.

Nothing - apart from no bathroom robe! Which for a hotel of that standard seemed strange.

5.0
Maxine

18 February 2026

Luxurious and relaxing

Such a lovely hotel! Staff are great. Views over river fantastic . Real affordable luxury

5.0
Melissa

18 February 2026

Exceptional

It was so close to the O2 which was fantastic as I was taking my Daughter and didn't want to be walking the streets in the dark to get back to the hotel. I felt safe at this location with it being so close.

Nothing!

4.0
Lisa

18 February 2026

Would definitely stay again when visiting the O2

Excellent location for the O2

The bar downstairs was quite slow to order

5.0
Colin

18 February 2026

Excellent experience

Friendly helpful staff

Nothing not to like

5.0
Laura

17 February 2026

We had an amazing time beautiful room comfortable bed some very nice touches throughout our stay the spa was stunning an

It smelt amazing and like luxury

Nothing at all

4.5
Bareges

17 February 2026

Expensive but very good.

Room very good - suited us perfectly. Breakfast was very enjoyable. Location perfect as we were going a concert in O2.

No brickbats!

5.0
Richard

17 February 2026

Exceptional

Superb hotel. Total luxury. Upgraded from a twin room to a king room at no extra cost.

There was nothing we didn't like

5.0
Paul

17 February 2026

Good

Great environmental

Timers were not excusing me I m profoundly deaf

5.0
Mark

17 February 2026

Great location will definitely stay again

5 star great food

Pillows a little soft

5.0
Stuart

17 February 2026

Exceptional

The whole experience was amazing

4.0
Leonard

17 February 2026

Very good

The swimming pool etc plus lovly room very nice breakfast

I liked it all

5.0
Lorna

17 February 2026

Fabulous stay, perfect for the O2

Everything! High quality hotel in a fantastic location for the O2. Every staff member we encountered was really helpful and happy. Breakfast time was busy but the staff did a great job ensuring everyone got served. Breakfast great choice and quality.

Nothing.

5.0
Alison

17 February 2026

I had a wonderful stay, a real treat. Would highly recommend.

Really enjoyed my stay here, this hotel is beautiful, lovely comfortable rooms, spotlessly clean, lovely staff, a good breakfast and the perfect location for the O2.

There was nothing not to like.

4.0
Nichola

17 February 2026

Convientent location to O2

Location to O2

Price

5.0
Janine

17 February 2026

Lovely stay

Lovely room and view. Fab breakfast. Overall superb stay

All good

4.5
Angela

16 February 2026

Good stay

Really good venue for O2. Comfortable room and clean.

Nothing to complain about

4.5
Lesley

16 February 2026

Fabulous

Location

5.0
David

16 February 2026

Quality experience

Location and quality - staff excellent

Nothing

5.0
Sandra

16 February 2026

Exceptional Hotel

Love this hotel. Great location , super friendly helpful staff . Very clean throughout. Amazing breakfast.

5.0
Carole

16 February 2026

Our go to hotel for shows at the O2 Arena. Super modern, great staff & facilites.

Excellent sleek modern styling

5.0
Richard

16 February 2026

The whole of the staff treated us as if we were the only guests. So very polite and helpful. Reception staff, domestic s

So clean and tidy. Bed was very comfortable. Best nights sleep in a long time. The view from the window was impressive at night I thought. It’s only Greenwich, but it looked good. It was mainly waste land when I lived there back in the 70’s and 80’s. Old Greenwich gas works! Looks good now.

Nothing not to like…just a little issue with the shower door not sealing…but that’s minor.

Hotel facilities

Food & Drink

  • - Restaurant
  • - Bar
  • - Breakfast in the room
  • - Special diet menus (on request)
  • - Kids' meals (additional charge)
  • - Wine/champagne (additional charge)
  • - Coffee house on site

General

  • - Room service
  • - Non-smoking rooms
  • - Facilities for disabled guests
  • - Family rooms
  • - Lift
  • - Safety deposit box
  • - Heating
  • - Non-smoking throughout
  • - Air conditioning
  • - Designated smoking area

Business facilities

  • - Meeting/banquet facilities (additional charge)
  • - Business centre (additional charge)
  • - Fax/photocopying (additional charge)

Reception services

  • - 24-hour front desk
  • - Express check-in/check-out
  • - Luggage storage
  • - ATM/cash machine on site
  • - Concierge service
  • - Invoice provided

Activities

  • - Sauna
  • - Fitness centre
  • - Golf course (within 3 km) (additional charge)
  • - Spa and wellness centre
  • - Massage (additional charge)
  • - Bowling (additional charge)
  • - Indoor pool
  • - Indoor pool (all year)
  • - Beauty Services
  • - Spa facilities
  • - Steam room
  • - Spa lounge/relaxation area
  • - Fitness
  • - Fitness/spa locker rooms
  • - Temporary art galleries (additional charge)
  • - Stand-up comedy (additional charge)
  • - Movie nights (additional charge)
  • - Walking tours
  • - Live music/performance (additional charge)

Outdoors

  • - Terrace
  • - Sun terrace
  • - Outdoor furniture

Cleaning services

  • - Laundry (additional charge)
  • - Dry cleaning (additional charge)
  • - Ironing service (additional charge)
  • - Trouser press (additional charge)
  • - Daily housekeeping

Parking

  • - Accessible parking

Accessibility

  • - Wheelchair accessible
  • - Toilet with grab rails
  • - Lower bathroom sink
  • - Emergency cord in bathroom

Pool and wellness

  • - Sun loungers or beach chairs
  • - Swimming pool
  • - Swimming pool

Miscellaneous

  • - 24-hour security
  • - Key access
  • - Key card access
  • - Smoke alarms
  • - CCTV in common areas
  • - CCTV outside property
  • - Fire extinguishers
  • - Breakfast takeaway containers
  • - Delivered food is securely covered
  • - Access to health care professionals
Check availability 145£129$180¥19080C$140A$140HK$1409S$237SFr169¥1143kr1485kr1087kr1402