Hotel Intercontinental The O2, London

1 Waterview Dr, Greenwich Peninsula, London SE10 0TW, United Kingdom (show on map)

Expert reviews

New York Times review:

“For riverside luxury, try the InterContinental London – The O2, which opened in Greenwich in 2015.”

Featured in New York Times’ 36 Hours in Southeast London.

Telegraph review:

“The hotel couldn’t get much closer to The O2. The domineering white curves of the dome, and much of the Canary Wharf skyline, can be seen from the hotel – head to the Eighteen Bar on the top floor for the best views.”

Guest rating

This an aggregated customer review rating of Hotel Intercontinental The O2, London. We have taken customer review ratings from hotel booking sites, search engines, the official hotel website and other travel platforms. This is the average of all those ratings. We only list places that have a customer review rating of at least 4.0 out of 5.0

4.7 out of 5.0

Ranked 7th in London

145£129$180¥19080C$140A$140HK$1409S$237SFr169¥1143kr1485kr1087kr1402

What guests liked

All you need to know

Located on 1 Waterview Drive in the Greenwich district of the city, this five-star hotel is the epitome of luxury and elegance. The hotel offers guest proximity to the city’s most important places especially the iconic O2 Arena which is connected to the hotel via a covered walkway.

The hotel offers luxury and posh accommodation options for tourists and travelers in the city such as Deluxe Twin Room, Superior King Room, and Superior Twin Room. The hotel offers family-friendly rooms such as a Family Room while other rooms in the hotel come with a view such as Superior King Room with River View.

The Intercontinental is located in the best place for a hospitality center and as such, offers guests a closeness to the city excitement, adventure, and highlights. Several world-class restaurants and bars are located close to the hotel making it the right place for travelers seeking fun in the city.

Its closeness to busy and major transport hubs like the North Greenwich Tube station which is just a 5-minute walk away from the hotel makes it the ideal departure spot for guests.

The closest airport to the hotel is the London Heathrow Airport, 32 km away.

Amenities such as free Wi-Fi for internet access, flat-screen TV, air-conditioning, a full minibar, and a private bathroom fitted with thoughtful touches such as bathrobes, and free toiletries are available in the hotel.

Guests can enjoy a tasty meal in any of the three restaurants in the hotel.

 

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Location

Recent guest reviews

4.0
Tholakele

22 July 2024

Great hotel and amazing staff.

Conveniently positioned and beautiful views.

There was some construction work being done which at times obstructed the views.

5.0
Judith

22 July 2024

Fantastic. Recommend if you are going to the O2

Great hotel. Staff fab and so close to the O2, no underground with the thousands after a concert. Just cross the road and you’re in the hotel!

N/a

5.0
Jill

22 July 2024

I love this hotel it’s stunning and so luxurious

Very very posh! The location was fantastic for a concert at the O2

Nothing

4.0
Adeniji

21 July 2024

Very good

The house keeper did a good good

The front desk that checked my in need training on how to satisfy customer

5.0
Alison

21 July 2024

Great hotel, facilities and friendly staff

Location, cleanliness, breakfast was great with lots of choice. Wonderful staff

Nothing

5.0
Michelle

21 July 2024

Excellent stay in excellent hotel with fabulous staff and customer service

Excellent location and service from the staff. Fabulous room and facilities

Nothing

5.0
Matthew

21 July 2024

Decent

Location

Breakfast was a bit expensive for what it was.

5.0
Michael

21 July 2024

Exceptional

Everything was great

The chlorine levels in the pool were extremely high which has caused my body to come out in a rash and the 3 others also complained of itchiness and super dry skin afterwards

4.5
Christopher

21 July 2024

Perfect location for the O2. Helpful staff and very comfortable room

Location is excellent

Expensive but would still use again

5.0
Mohammad

20 July 2024

Amazing

View

Pay back the initial deposit because it was the second time I’m here and I haven’t received my first deposit after a month

5.0
Tunji

20 July 2024

Exceptional

Expensive parking

4.5
John

19 July 2024

Very nice plus the pool

Good enough Mustafa excellent

Bit boring

4.5
Maggie

19 July 2024

Excellent Location, very clean room!

Room was excellent! Comfy beds and the room was very clean. Location was perfect for the O2! Close to the tube as well.

We asked for twin beds, however we were put in a double.

4.0
Stephen

18 July 2024

Good value

Location

Nothing

4.0
Julie

18 July 2024

Very good

Excellent location for visiting the O2. Very comfortable room and fantastic choice for breakfast.

Breakfast could have been included for the price of the room.

4.5
Liona

18 July 2024

Wonderful

All of it

Not enough tea or coffee in room

5.0
Chantel

18 July 2024

Fantastic!!

Everything!! Facilities excellent & first class! Staff excellent

5.0
Candace

17 July 2024

Excellent and value for money

I like everything, decoration, scenery and staff

Nothing

5.0
Molly

17 July 2024

Exceptional

Everything was amazing. The staff was amazing and very attentive and kind.

The only thing that I didn’t like was the pillows as they was a bit too flat

4.5
Helen

16 July 2024

Luxury comfort and delicious cocktails.

Location was perfect and staff were lovely. It had everything I needed for an overnight stay, I’m only sorry I couldn’t stay longer.

N/A

5.0
Laura

16 July 2024

Epic and the location to the O2 was the reason for booking.

Everything! From the staff, location and the wonderful breakfast.

The room not having any fresh air however, I understand for safety that you can't have windows that open!

4.5
Dawn

16 July 2024

Fabulous

Breakfast was wonderful, staff especially at breakfast were amazing

4.5
George

15 July 2024

Fabulous

Staff were great and very professional. Room was awesome, we got upgraded twice and had a great view from the 16th floor. Talat on the front desk was charming and very helpful.

Breakfast was a bit chaos, very busy and a buffet style which wasn’t for us but overall very well run and selections of juices/pastries were nice.

4.5
William

15 July 2024

Very much enjoyed can wait to stay again

The breakfast is very good & the hotel staff are very friendly and amenable. The restaurant and bars are all of excellent quality which comes at a price but I feel it is worth it for a treat

5.0
Debbie

15 July 2024

Perfect

Proximity to the O2

Everything was great

Hotel facilities

Food & Drink

  • - Restaurant
  • - Bar
  • - Breakfast in the room
  • - Special diet menus (on request)
  • - Kid meals (additional charge)
  • - Wine/champagne (additional charge)
  • - Coffee house on site

General

  • - Room service
  • - Non-smoking rooms
  • - Facilities for disabled guests
  • - Family rooms
  • - Lift
  • - Safety deposit box
  • - Heating
  • - Non-smoking throughout
  • - Air conditioning
  • - Designated smoking area

Business facilities

  • - Meeting/banquet facilities (additional charge)
  • - Business centre (additional charge)
  • - Fax/photocopying (additional charge)

Reception services

  • - 24-hour front desk
  • - Express check-in/check-out
  • - Luggage storage
  • - ATM/cash machine on site
  • - Concierge service
  • - Invoice provided

Activities

  • - Sauna
  • - Fitness centre
  • - Golf course (within 3 km) (additional charge)
  • - Spa and wellness centre
  • - Massage (additional charge)
  • - Bowling (additional charge)
  • - Indoor pool
  • - Indoor pool (all year)
  • - Beauty Services
  • - Spa facilities
  • - Steam room
  • - Spa lounge/relaxation area
  • - Fitness
  • - Fitness/spa locker rooms
  • - Temporary art galleries (additional charge)
  • - Stand-up comedy (additional charge)
  • - Movie nights (additional charge)
  • - Walking tours
  • - Live music/performance (additional charge)

Outdoors

  • - Terrace
  • - Sun terrace
  • - Outdoor furniture

Cleaning services

  • - Laundry (additional charge)
  • - Dry cleaning (additional charge)
  • - Ironing service (additional charge)
  • - Trouser press (additional charge)
  • - Daily housekeeping

Parking

  • - Accessible parking

Accessibility

  • - Wheelchair accessible
  • - Toilet with grab rails
  • - Lower bathroom sink
  • - Emergency cord in bathroom

Pool and wellness

  • - Sun loungers or beach chairs
  • - Swimming pool
  • - Swimming Pool

Miscellaneous

  • - 24-hour security
  • - Key access
  • - Key card access
  • - Smoke alarms
  • - CCTV in common areas
  • - CCTV outside property
  • - Fire extinguishers
  • - Breakfast takeaway containers
  • - Delivered food is securely covered
  • - Access to health care professionals
Check availability 145£129$180¥19080C$140A$140HK$1409S$237SFr169¥1143kr1485kr1087kr1402