Hotel Intercontinental The O2, London
Expert reviews
“For riverside luxury, try the InterContinental London – The O2, which opened in Greenwich in 2015.”
Featured in New York Times’ 36 Hours in Southeast London.
“The hotel couldn’t get much closer to The O2. The domineering white curves of the dome, and much of the Canary Wharf skyline, can be seen from the hotel – head to the Eighteen Bar on the top floor for the best views.”
What guests liked
- Amazing views
- Friendly staff
- Excellent Wifi
- Top location
- Comfortable beds
All you need to know
Located on 1 Waterview Drive in the Greenwich district of the city, this five-star hotel is the epitome of luxury and elegance. The hotel offers guest proximity to the city’s most important places especially the iconic O2 Arena which is connected to the hotel via a covered walkway.
The hotel offers luxury and posh accommodation options for tourists and travelers in the city such as Deluxe Twin Room, Superior King Room, and Superior Twin Room. The hotel offers family-friendly rooms such as a Family Room while other rooms in the hotel come with a view such as Superior King Room with River View.
The Intercontinental is located in the best place for a hospitality center and as such, offers guests a closeness to the city excitement, adventure, and highlights. Several world-class restaurants and bars are located close to the hotel making it the right place for travelers seeking fun in the city.
Its closeness to busy and major transport hubs like the North Greenwich Tube station which is just a 5-minute walk away from the hotel makes it the ideal departure spot for guests.
The closest airport to the hotel is the London Heathrow Airport, 32 km away.
Amenities such as free Wi-Fi for internet access, flat-screen TV, air-conditioning, a full minibar, and a private bathroom fitted with thoughtful touches such as bathrobes, and free toiletries are available in the hotel.
Guests can enjoy a tasty meal in any of the three restaurants in the hotel.
Hotel deals & lowest price guarantee
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Location
Recent guest reviews
22 July 2024
Fantastic. Recommend if you are going to the O2
Great hotel. Staff fab and so close to the O2, no underground with the thousands after a concert. Just cross the road and you’re in the hotel!
N/a
22 July 2024
I love this hotel it’s stunning and so luxurious
Very very posh! The location was fantastic for a concert at the O2
Nothing
21 July 2024
Very good
The house keeper did a good good
The front desk that checked my in need training on how to satisfy customer
21 July 2024
Great hotel, facilities and friendly staff
Location, cleanliness, breakfast was great with lots of choice. Wonderful staff
Nothing
21 July 2024
Excellent stay in excellent hotel with fabulous staff and customer service
Excellent location and service from the staff. Fabulous room and facilities
Nothing
21 July 2024
Decent
Location
Breakfast was a bit expensive for what it was.
21 July 2024
Exceptional
Everything was great
The chlorine levels in the pool were extremely high which has caused my body to come out in a rash and the 3 others also complained of itchiness and super dry skin afterwards
21 July 2024
Perfect location for the O2. Helpful staff and very comfortable room
Location is excellent
Expensive but would still use again
20 July 2024
Amazing
View
Pay back the initial deposit because it was the second time I’m here and I haven’t received my first deposit after a month
20 July 2024
Exceptional
Expensive parking
19 July 2024
Very nice plus the pool
Good enough Mustafa excellent
Bit boring
19 July 2024
Excellent Location, very clean room!
Room was excellent! Comfy beds and the room was very clean. Location was perfect for the O2! Close to the tube as well.
We asked for twin beds, however we were put in a double.
18 July 2024
Good value
Location
Nothing
18 July 2024
Very good
Excellent location for visiting the O2. Very comfortable room and fantastic choice for breakfast.
Breakfast could have been included for the price of the room.
18 July 2024
Wonderful
All of it
Not enough tea or coffee in room
18 July 2024
Fantastic!!
Everything!! Facilities excellent & first class! Staff excellent
17 July 2024
Excellent and value for money
I like everything, decoration, scenery and staff
Nothing
17 July 2024
Exceptional
Everything was amazing. The staff was amazing and very attentive and kind.
The only thing that I didn’t like was the pillows as they was a bit too flat
16 July 2024
Luxury comfort and delicious cocktails.
Location was perfect and staff were lovely. It had everything I needed for an overnight stay, I’m only sorry I couldn’t stay longer.
N/A
16 July 2024
Epic and the location to the O2 was the reason for booking.
Everything! From the staff, location and the wonderful breakfast.
The room not having any fresh air however, I understand for safety that you can't have windows that open!
16 July 2024
Fabulous
Breakfast was wonderful, staff especially at breakfast were amazing
15 July 2024
Fabulous
Staff were great and very professional. Room was awesome, we got upgraded twice and had a great view from the 16th floor. Talat on the front desk was charming and very helpful.
Breakfast was a bit chaos, very busy and a buffet style which wasn’t for us but overall very well run and selections of juices/pastries were nice.
15 July 2024
Very much enjoyed can wait to stay again
The breakfast is very good & the hotel staff are very friendly and amenable. The restaurant and bars are all of excellent quality which comes at a price but I feel it is worth it for a treat
15 July 2024
Perfect
Proximity to the O2
Everything was great
Hotel facilities
Food & Drink
- - Restaurant
- - Bar
- - Breakfast in the room
- - Special diet menus (on request)
- - Kid meals (additional charge)
- - Wine/champagne (additional charge)
- - Coffee house on site
General
- - Room service
- - Non-smoking rooms
- - Facilities for disabled guests
- - Family rooms
- - Lift
- - Safety deposit box
- - Heating
- - Non-smoking throughout
- - Air conditioning
- - Designated smoking area
Business facilities
- - Meeting/banquet facilities (additional charge)
- - Business centre (additional charge)
- - Fax/photocopying (additional charge)
Reception services
- - 24-hour front desk
- - Express check-in/check-out
- - Luggage storage
- - ATM/cash machine on site
- - Concierge service
- - Invoice provided
Activities
- - Sauna
- - Fitness centre
- - Golf course (within 3 km) (additional charge)
- - Spa and wellness centre
- - Massage (additional charge)
- - Bowling (additional charge)
- - Indoor pool
- - Indoor pool (all year)
- - Beauty Services
- - Spa facilities
- - Steam room
- - Spa lounge/relaxation area
- - Fitness
- - Fitness/spa locker rooms
- - Temporary art galleries (additional charge)
- - Stand-up comedy (additional charge)
- - Movie nights (additional charge)
- - Walking tours
- - Live music/performance (additional charge)
Outdoors
- - Terrace
- - Sun terrace
- - Outdoor furniture
Cleaning services
- - Laundry (additional charge)
- - Dry cleaning (additional charge)
- - Ironing service (additional charge)
- - Trouser press (additional charge)
- - Daily housekeeping
Parking
- - Accessible parking
Accessibility
- - Wheelchair accessible
- - Toilet with grab rails
- - Lower bathroom sink
- - Emergency cord in bathroom
Pool and wellness
- - Sun loungers or beach chairs
- - Swimming pool
- - Swimming Pool
Miscellaneous
- - 24-hour security
- - Key access
- - Key card access
- - Smoke alarms
- - CCTV in common areas
- - CCTV outside property
- - Fire extinguishers
- - Breakfast takeaway containers
- - Delivered food is securely covered
- - Access to health care professionals
22 July 2024
Great hotel and amazing staff.
Conveniently positioned and beautiful views.
There was some construction work being done which at times obstructed the views.