citizenM Hotel Tower of London

The location is very good, the staff friendly and helpful, nice lobby

Location

I like all

Exclusive view of the Tower of London, good breakfast, cleanliness, helpful staff, great location, comfortable beds

Broken safe

Nice location, beautiful view from the room, value for money, clean room, large and comfort beds & wonderful reception/cafe bar.

Location Very clean

Small room if lots of luggage

So simple and easy.

For what you’re paying I loved everything.

Very good location. Clean room and very big bed

Slightly small rooms

Brilliant rooms beds are very comfortable and big great views

Excellent location right by the tube entrance. Clean and everything you need for a short stay.

Really close to Tower Hill tube station so really convenient. Despite central location, hardly heard any noise. Room is comfortable and a good size. Great coffee shop on site!

I prefer to have a kettle/ tea/ coffee to make in the room, this is the only, very minor, downside.

The location

No tea/coffee machines in rooms

Well positioned and easily accessible

Rooms are really small, but well laid out

Location

Great hotel to spend a weekend in London. Room is small, but it’s well designed. We liked the interior design and the big window.

Bathroom isn’t really comfortable, the sink and the mirror are in the corridor, in the room.

Location, friendly staff, clean, modern

Great overall experience! 10/10!

Great location opposite Tower of London. Tower Gateway tube station next door. Love the 'living room' vibe in lobby Bed very comfortable. Good shower/bathroom facilities. Had great view from room when last there.

iPad control!!!!!!!! Can't do anything in room without using iPad. Terrible idea. Also, TV reception is awful. I thought it might have been a one-off when I stayed heer before, but I've been back a few times since, and the reception is terrible. I would suggest spend as little time in the room as possible. But not worth paying the standard rate.

The Staff were fantastic. The design and decor magnificient. Location superb. View from room the best

Location and ease of access to the tube.

The tv in our room wouldn’t connect to our phones which was pretty annoying so we didn’t use the tv.

Check in. Breakfast was great value for money.

It is compact and all designed for efficiency

Nothing

Staff and sky bar

Perfect location. Staff were friendly and very helpful.

Leaving to come home 😊

Perfect room for a couple of days. The view of Tower of London was beautiful both in the day and at night. Also coffee in the morning from Mozzo was very good! We will be back!!

the windows cannot be opened - but the a/c worked. Also the ‘day’ curtains did not work, but we didn’t mind.

Bed, hotel Location

No water or tea/coffee making facilities in room

everything was amazing!!! the room, the breakfast, the staff, ... we where so happy we decided to use CitizenM hotels in Amsterdam and Paris when we go there

Location, staff, facilities, cleanliness and general vibe are all exceptional. Assuming similar pricing we would have absolutely no second thoughts on using this hotel again. Awesome. Thank you.

good location, easy going, friendly staff, stylish, comfy bed, clean, we feel always welcomed there

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The amazing view, the staff, the room, breakfast.

Issues with temperature control in the room and no maintenance onsite for the weekend.

Great view and perfect location

Coffee was cold and there isnt a kettle in the room or cups etc

We never availed of breakfast but we did have coffee n sweet treats, I'll defo be back and would recommend to friends 😊

N/A

Location, close to main attractions. Pleasant and helpful staff. Good breakfast, many choices.

Not that I didn’t like it, but a bit unusual in terms of bathroom design. But you get used to it.

It would be nice if there was a possibilty to crack the window.

So glad we updated to a room with a view. The view to Tower Bridge is truly spectacular at night. Even without the view, the room is very comfortable, and was really well organized considering the space limits. The smart controls of the room were really a fun plus.

There is truly nothing major to note - elevators and smart room controls were unreliable at times, but they worked perfectly the majority of our time there.

Location

Nothing

Great location and staff

Nothing

Location, quirky.

No tea and coffee facilities in room. Having to pay for a hot drink.

I like ur cosy bar and very nice breakfast, my 10yo son love the tablet controls and led lights in tge room:-)

N/ a

Professional, kind , polit and welling to help staff. Excellent location and clean quite hotel. High standard designed and decorated hotle. Strongly would recommend stay in Citizen M Tower . Thank you 👍 😊

Non

Location was perfect, staff were excellent and the room was spot on 👌 Room with a view is recommended!

How amazing our room was with the beautiful view and HUGE bed! The people who work there were really nice and helpful! I really liked how interactive the room is with the iPad! Would definitely come back!

I wish breakfast was standard included but that's alright!

Cheap and cheerful considering the location.

Due to the tight packaging of the room, the only way out of the bed is over the person sleeping next to you, which is inconvenient if you need to get up at night in pitch black

Have stayed with CIitizen M many times since they opened their first London hotel in Southwark. It has a great vibe about it, and you always know what to expect. This location is great, because you’re just across the road from the Tower of London.

Extremely friendly staff, the lady who greeted us and helped us check in was amazing. I ordered a coffee downstairs at midnight and they member of staff was super friendly

There was no issues. Easy check in and check out. The room was amazing

Perfect location, beautifull views from roof terrace. Fantastic view if you take view not into internal part of the building. Ambient colorfull lighting in room was cozy. Owerall we liked very much our stay!

Room toilet walls are translucent and lack of privacy. But in any case you can use isolated toilets on Basement 🙂 Radio on TV was struggling with connection.

Staff very good and lovely room

Didn't know about ipad had orden room to be cleaned

Great location, the underground station is right outside the side entrance/exit and made it easy to get around the city. The hotel was very clean and easy to get around and the bar/food service is 24/7 downstairs!

Bed was a little too firm for my back.

* Location is fantastic. Built right on top of subway station and right next to Tower of London! Very close to the river walk route as well! * Modern hotel room with great facilities (you can change the light of the room). The view of the Tower of London is such a highlight. * Very comfortable bed and pillows. * Helpful staff. * Easy check in and out.

Nothing.

The room was lovely, the location was amazing and the view was awesome.

There were no cups, glasses or tea and coffee facilities in the room.

The location

The bathroom