Virgin Hotel, Las Vegas

Room size and decoration

Distance from check in to garage to room elevators

I liked the room and decors.

The AC was not working at its best. I set thermostat to the lowest degree but still a little hot.

Nice, clean and safe area

Great place to stay the night - the rooms are updated and furnished with style. I loved the table between 2 queen beds in our room. Free parking is also a plus.

A/C was blowing air directly at the bed and the thermostat had only 2 modes: auto and off, which didn’t allow us to adjust it to a comfortable temperature/fan combo. Dogs are not allowed to relief themselves on the artificial grass that is in front of the elevators. My pup and I were literally running towards official pet relief area by following the signs that led us from Opal tower all the way through the casino (which smelled awfully btw) and he barely made it.

The room was absolutely fantastic! It had everything you could possibly need, with all the amenities you’d expect. There’s a sensor-controlled minibar (both on the cupboard and in the mini fridge), so DO NOT touch anything unless you plan to consume it, as the sensors notify reception immediately and you’ll be charged. That said, the bed was hands down one of the most comfortable I’ve ever slept in. Easily a 10/10, would absolutely recommend!

The only downside is the walking distance to the Strip.

Clean, well taken care of hotel. Breakfast buffet was really delicious for a good price. The amenities are wonderful!

It’s not on the strip, it’s a pro and con - a walk is about 30 minutes but it’s nice not to be in the middle of everything

I liked the style of the room and vie

No refrigerator iron kettle or coffee

The room was clean but outdated. It needs an update and the patio gate was padlocked which I’m pretty sure is a fire hazard. What is the point of a gate to the pool area if you can’t open it?

It is a bit dingy looking throughout. It needs an update for sure. I do like the retro furniture and the coffee shop was great!! It looks thrown together and disjointed in the main lobby and halls.

Convenient to the airport, breakfast buffet was nice.

The casino, while not crowded, had a fair amount of annoying distractions from the service staff.

Spacious room, comfortable bed and shower, free parking, location is good.

No microwave or refrigerator. There is a small refrigerator but it was stocked with drinks (need to pay for them), no space to put your own stuffs in there.

Every thing

Nothing

Convince and free parking. The staff was nice and the beach style pool was nice. The outdoor area with games was great! The bathroom was huge and loved the separate toilet area. Coffee bar was good but crazy long line.

My kids were swimming / standing in the pool and I was getting yelled at to be in the water with them. They were not doing anything besides walking around. I was in a lounge chair relaxing. Very annoying. Also the rooms were not that clean. Couch had stains all over it and I did not feel comfortable using it until I covered it with towels. Floor was dirty and so wash the tub. The smoothie place took forever to get through a few orders which made it a ridiculous wait time over 30 mins. The breakfast “buffet” was probably the worst I have seen. No choices, extremely limited, no service, mold on the drink machines, and Rock hard pastries.

Loved staying off the strip. Great that there is a Dunkin in the hotel and the other restaurants had good food and reasonable prices. Huge rooms for the price. Could easily walk across the street to get to other restaurants, coffee shops, pharmacy, etc

Not a big deal but thermostat was odd. Would blow heat followed by a/c all night, instead of just heat which would switch off when it got to set temperature

It was clean and nice.

Need more food

The room was spacious and the very well decorated. The hotel had a dessert theme and was very well designed. The elevators had beautiful artwork.

It was a bit further from the strip and you either had to walk 34 mins or take a 10 min taxi/car.

Love the pet gift and the way animals are treated.

Very close to the airport. The noise was deafening at times - I could actually see planes taking off from our room.

Beautiful rooms, great restaurants, beautiful grounds, great staff.

I couldn't stay longer!

Close to the strip and airport. Comfortable bed

Rooms can be a bit far from lobby depending on which side you are staying on.

We got upgraded to the suite so I have zero complaints. It was great and incredible value for money (thanks to the upgrade)

Rooms, Bathrooms. New Flatscreens. Lighting. Charging ports. The view. Restaurant on site. Pet Friendly

very good clean and beautiful room

little expensive for food

Room was beautiful, close to the strip.

I didn't like the room up charges for water and snacks.

A very big and clean room, very stylish. Used the heated pool, loved the facilities! The staff was super friendly and helpful

We know the “Virgin” as the Hard Rock and we still love the pool, the location and it is for us the best location in Vegas. Just a 25 min walk to the strip or Convention Center, nice Restaurants around and incl parking. We really love the Pools and it smells so good in the Hotel. The beds are super and the quality of the rooms is great!

The resort fee for sure, but to be honest the pool is worth it. The pillows were too big and hard for us.

The room was fabulous, roomy clean and comfortable - an affordable upgrade at check-in. The bed was super comfy with quality linens. The soundproofing was good too - I didn’t hear any noise at all and I loved the large bath tub. I didn’t use the pool so can’t comment on that. There is a good range of catering options. All of the staff that I encountered were friendly and helpful.

The hot breakfast items were lukewarm at best - even my made to order eggs were cold by the time I got back to my table. Maybe serving hot food on hot plates instead of stone cold ones might help. I found the location slightly disappointing as it was further off the main strip than I realised so needed to use cabs for venturing out to explore Vegas.

Close to the strip and the concert venue inside the hotel was super convenient

the pool bar downstairs was not open at the restaurant and it was a long wait for a drink at the inside bar

Wonderful decor, ambiance on point. Lobby was delightfully decorated, inviting and luxurious. The room was PERFECT!!! The vanity and double closet setup was really handy for our event preparations. The bed was SO COMFORTABLE and loved the extra stool chairs. They really thought of everything. Bathroom has nice lighting and the shower made me want to move in permanently. Recommend 10/10 for value and location was excellent. We are locals and it was a much needed staycation.

There was a stain that looked questionable on the top sheet. Oops. Other than that it couldn’t have been better.

The comfort of beds and how clean and open the room was. Any staff I encountered were pleasant.

If you are there for a concert I highly recommend NOT wasting your money on a fast pass at the venue, they are supposed to let fast pass in before general admission, but that was not the case. Me and my family were the first 50 with a fast pass and by the time we were let it, they already let general admission fill up the venue we were behind approximately 300 general admissioners, none were VIP because those were on tier 2. It was definitely a scam for the hotel to cash in on extra money without doing anything extra bestides making 2 separate lines, DO NOT WASTE YOUT MONEY.

good value for money

the hotel is huge, so there is a lot of walking from the lobbi to the room

Nice place to stay

Staff is exceptional although your security can be a little overzealous

Security in the casino harassed our daughter who had her ID stolen but was able to present a student id and her passport. They made her leave, which mean our entire party left as well.

The bed was so comfortable!!

The light switches were weird.

The room was clean and spacious. Appreciate the free parking since we went in and out multiple times.

We reserved a strip view and expected to be higher up, but were put on the 4th floor, so not really a view of anything except the courtyard. There was a band playing on Fri night- after 6 hours of travel and dinner, we wanted to get some sleep, and unfortunately, the loud music was right outside our room. Even though we were told it would end by 10 it was another hour before the loud yelling stopped and people left the courtyard.

Spacious and clean with an anteroom that enabled a sound buffer from noise in the hall

Would choose a room farther from the elevators just for the intermittent sound

Room set up and decor

Location: confusing on where to enter parking garage, and no luggage carts.

I liked that it was easy to get to, and the free valet. The bed was very comfortable. I also liked how the light switches were all labeled & the ease of being able to plug in our phones & watches. I also liked how the wifi information was provided on the TV screen and we didn't have to search for it. The separate vanity & mirror was also a nice feature.

There was no coffee available in the room, which was very disappointing. There was no 24 hour room service either, which was surprising. We arrived at 8 pm and there was no option to order room service, as only the breakfast menu was available and then not until 6 am the next morning. As we had an early morning flight, it would have been nice to at least be able to order a pot of coffee & muffins. Also, there were only two large towels and for a king room, I expected at least 4 large towels, since there were two people on the reservation & staying in the room. The bathroom set up was a little awkward, with the location of the door, and shower door. It was actually easier to leave the bathroom door open in order to easily open & close the shower door. The toilet took a long time to refill and flush more than once. The shower head, was really high & anyone shorter than 6 feet would not be able to switch it to the wand.

Design, restaurants and staff

Can’t recommend this property enough. Fantastic value in Vegas. Extremely modern, clean and great staff. Good prices for food too. If I’m ever back in Vegas, this will be top of my list.

Room size is excellent. Comfortable beds. Staff is very friendly and helpful. Food, drinks, and service at Lucia was great. Absolutely delicious!

The food and service at Chef Xue was subpar. Food was ok, but the service was quite terrible. Rice for two and one dish came out together, and then it took almost 10 minutes for the second dish to arrive. Server could not have cared less.

Great location and very clean. So many food options.

That it was in the same place as our concert . We literally didn’t have to go anywhere.

That there was an ice machine on the opposite side of our room and it wasn’t making any ice.

Beautiful modern rooms, we love the design and the size of the rooms. We like that you are off the strip and it is more quiet than at the strip hotels.

Staff sometimes wasn’t that friendly more neutral which is fine for me. We had a door in the room to the neighboring room which unfortunately made us hear every word of the girls drama next door. We never made that experience here before so we guess it was just bad neighbour luck!

Staff was very helpful and hotel was easy to navigate. Big clean comfortable rooms

Nothing..it was a short stay but everything was great

We had an amazing time! Super clean property and the room was perfect. Thank you somuch!

That there were nice restaurant options on site. Bed comfort and shower was excellent.

The room style was not my taste…

The convenience of upgrading at a reasonable price.

There is nothing negative about the property except some of the security is a little aggressive and inconsistent on what they want to “police” at the bars.

The place looks great...Has all the amenities you are looking for...

Honestly, the only thing I did not like was the confusion when we booked our room. There are new buildings and the old. But I have to say, the manager took really good care of us with what happened....

beautiful and free parking!!!

no complaints

Staff was welcoming and courteous

N/a

The location and the room was super nice and comfortable

The front desk lady was kind of rude