SLS Hotel & Casino, Las Vegas

My room (Marra King) was really nice and big. The bed was super comfortable ans I loved to have a desk to write on. The shower is very spacious. I loved the gigantic mirrors with build-in lights!!! I got a room on the 21st floor and I would really recommend asking for a room high up - the view was AMAZING!

When I arrived i had to wait 30min for the check in because they very obviously understaffed. Everybody working at the front desk has been really friendly tho. When I wanted to expand my stay for another night it has been surprisingly difficult. I wanted to ask for the discount which they clearly offer at their website (20% off if you stay longer) but nobody could help me with that. The front desk lady sent me to the information desk to ask for somebody else to book for me to get the discount, but the woman over there (short hair and glasses) was extremely rude to me. I have no idea why, I was really calm and it was obvious that I'm not a native speaker and tried to explain what I wanted, she disrupted me several times and even raised her voice at me "WHY DON'T YOU JUST TELL ME WHAT YOU WANT?" - That's not how I would expect to be treated as a guest. Also, the toilet flush in my room was broken which I reported first thing in the morning. In the afternoon it was still broken, it was constantly running. I texted the number but nobody responded. So I had to go to the reception again. They offered me to switch rooms, which I did. I hoped they would maybe offer me a better room for all the inconvenience. They didn't.

No microwave

A good location.Easily get to other resorts and convenient to go sight-seeing. Free parking is convenient as well.

The pillows are too soft for us to sleep, also the bed.

Updated. Stylish room with Great view. Casino & lobby not too noisy or overwhelmingly large.

Bed was squishy. Pillows were hard. Sheets thin.

Our bed was comfortable. Most of the staff was great and the pool was fantastic.

the carpet needs to be steam cleaned. the hand soap always left scum in the little sink.

Staff amazing room was great. Everything you need at the hotel

car Park lift was out of order had to carry suitcases down 4 floors still out of order when we left so had to carry them back up 4 floors

Nice ambiance

Little distant from the strip

Close to sky train

I asked for water she didn’t bring water and they don’t have a coffee maker in the room.

We had a lovely stay to celebrate our 50th wedding anniversary. The Lady that kept our room clean and tidy was really lovely.

Children! I didn't think they were allowed. But encountered quite a few not very well behaved.

Location cleanliness staff

Early check out

Location, cleanliness, staff

Early check out

Positives - The food is amazing, the prices are moderate it's one of the best values in Vegas (and I go a lot) and rooms.are clean. It's worth noting that I will only stay in places with free parking, and this fits the bill. Stayed in a Grand Suite, views were amazing.

Negatives - Parking lot elevator has been broken for too long, elevators and check in gets backed up at times. Some of the rooms have terrible views (eg, the parking garage). Pool is overly managed, security pulls your bags apart, the wouldnt allow umbrellas to be opened because of a wind advisory, but when the advisory got lifted the pool manager was too lazy to allow, it was too hot to not have the umbrellas.

The location is good, you can walk down the Strip from the hotel and easily get back by the bus. Room was good and the view was nice. There was a refrigerator in the room.

Waiting line for check in was long, we waited an hour to get to the room. The pool closes at 6pm so we barely had the chance to use it after the check in.

Room was clean and comfortable

Pretty clean room with fridge. Good location in terms of catching the monorail. Good entertainment nearby, MJ Live show in house was awesome. Solid restaurants inside the Sahara. Good casino.

Old dirty washcloths were left in the bathroom. Room was a little expensive for the value and size.

We have stayed in the Marra tower (the one before reconstruction). The upgrade for the new one has been offered, but we wanted to stay in this one. It could be seen it's not the newest one, but it didn't matter. The room has been very nice, super comfy beds, very nicely done bathroom. All great for overnight stay.

The check-in line went forever. While this may be normal in Vegas, I'm not used to that. On the other hand side, it's good that the staff takes care about the customers, but yes - in my case it was over 40 minutes wait.

room and staff were amazing

far walking distance from main attractions

Staffs are friendly

The air condition exit faced the head, it doesn't make sense

I don't know what to expect from Las Vegas but it was ok

I didn't feel very safe in the hotel's main lobby after 10 p.m.

Very clean & easy to navigate.

Restaurant times could stay open a little later especially since people are out & about doing stuff & eat later at night while in Vegas.

I like the Sahara. Good location and close to the monorail.

Price seems to vary by more than a Little. So sometimes we stay here, and when they hike the price; we don’t.

one of the few facilities which still has free parking for paying and staying hotel guests on the strip direct access to monorail sangria for 10$ at local bar

broken elevator in west parking garage for over a week. Great you have to move luggages on the stairs from 5th or 6th floor by hand. non working ice machines on floor 22,23,24. Had to hunt working one over 4 different floors to get some ice for drink resort fees but hey this is Vegas thing theese days....

The facility’s and set up was good. The overall experience was good. Free parking was great. Staff were friendly. Food at the hotel was good.

The beds were quite small and the room was a bit musty.

Room was beautiful. Very close to the monorail system. Pool was gorgeous.Staff was friendly and helpful. Very clean. Starbucks on site. Bazaar meats on site but leaving soon.

One side of the mattress was saggy in our room. The Sarah is located at the far north end of the strip therefore not by all the "action" although the monorail was very convenient. Casino was on the quiet side. New slot machines were being added when we were there.

Clean, good staff.

The rooms are hot the ac doesn’t go below 70° which keeps the room at 73° or higher.