Hotel Stary, Kraków

Great location, amazing facilities and very attentive staff. Spacious and comfortable room too

Breakfast buffet was a bit sparse but the omelette was very good

Perfect

Spa was slightly too cold

The spa facilities are great. Staff were friendly and helpful. Breakfast was slightly expensive but very good . Large choice and well presented. Location was perfect for us.

Nothing really to moan at. Breakfast was little expensive as you can only so much food in the morning but great selection.

Excellent choice of hot and cold food. Quiet, peaceful dining room and good service

Rooms were spacious and comfy. Perfect location. The decor was lovely and the staff were helpful and friendly.

The room did not have a USB point or a kettle or coffee machine which seemed unusual for a 5 star hotel.

I rated 10, same as during my previous stay. It’s one of the best hotels I’ve been to in my life. Interior is out of this world. Location is perfect.

Small things: - wish the doors had some kind of stopper to slow them down when they close, cause they are very heavy (that’s a plus), but can easily wake you up when neighbors open and close them in the morning. - the massage water stream in the smaller pool (the one on the left) didn’t work. Please fix it, I loved to use it on my previous stay. - entering the hotel at night is not very comfy - you have to use the buzzer and wait for the staff. Please consider installing the card reader.

From the first moment we walked into the Hotel Stary we felt like in a different world. Interiors are very elegant, stuff polite and always at your service, restaurant is serving a stunning food, breakfast was amazing. We have chosen this hotel because of spa area and close location to main square - we were so spoiled that we will not look for anything else in Krakow.

Having to check out and go home :-( We Loved every minute we have spent in Hotel Stary!

All brilliant

Nothing everything was spic and span and done properly

Perfect hotel in an ideal location to explore the old town. The staff are so helpful and attentive.

Nothing its better than perfect

Beautiful wood and brick. Love the pool and salt room

Beautiful hotel in a great location. Fantastic spa area.

A beautiful hotel. Very unique!

Amazing hotel! 20 meters from the square. Very clean, the staff is very friendly, very good breakfast. We have stayed in this hotel 3 or 4 times already and it's the only hotel in Krakow we are willing to be in

the spa was excellent

Excellent location by main square. Beautifully designed with attention to detail.

Room was in the annex.

A beautifully restored building

Designed with great care, classic without pretentiousness

Excellent location

Pool staff were not friendly

Great location and very clean bed was comfortable

Design of room not very comfortable

Located litterally next to the old square and felt super luxurious and cosy.

Parking was expensive. But expected for location.

Just perfect.. staff exceptional

It was exactly as advertised.. excellent

Beautiful hotel. The room was large and comfortable and the location in the old town was perfect.

Excellent location. Staff were all incredibly helpful and attentive. The hotel was so well maintained and beautiful marble floors!

Nothing!!

excellent hotel in an unbeatable location

Fantastic location just off the main square in a beautiful building. The pool was wonderful, very atmospheric. The staff were all lovely.

We stayed in a junior suite which didn't have any external windows, the windows opened onto a glass covered internal courtyard. I felt that the room was quite dark, even with all of the lights on. The room was lovely, bed very comfy, but it just felt a bit too dark and gloomy for me personally and needed a bit more lighting.

The property feels recently built and renovated. Very spacious rooms and bathrooms which were very appreciated. The location was brilliant. Right next to the largest town square in Europe made evening walks magical.

Not really a dislike. The perfections felt a little spacious. But I guess that’s price to pay for lots of space!

Amazing place , wonderful staff ,

None

Perfect location for exploring the Old Town. Very good spa/swimming pool and gym. Excellent high end dining room.

Only that the breakfast was not included and was expensive. There were lots of small cafes nearby to compensate.

A beautiful and comfortable hotel! Wonderful staff and great location. The spa facilities were fantastic too!

Nothing - loved it!

Very stylish hotel, loved all the stone work. Location was excellent. Room was clean & comfortable. Breakfast was good.

Lighting in room poor - style over substance ! Room doors shut with a loud slam - got woken a couple of times by other guests. Subjective, but just didn’t feel “friendly”.

The pared back decor with the industrial elements. Showing the building in the raw. Uncluttered but comfortable. The pool area was wonderful, like swimming in a cave.

Our only gripes were no tea and coffee tray unlike most 5* hotels we stay in, absolutely awful pillows. Only 1 pillow each, thin and soft. Utterly uncomfortable and a very poor first nights sleep. We requested another each which we received promptly - unfortunately they were much of the same, wasn’t great. A double duvet on a king size bed! Seriously. The room doors slam very loudly which other guests didn’t quite grasp late at night.

Charm, historic, and great location to Rynel Glowny. Great views of St Mary’s Basilica

Lovely location in the heart of the city and exceptional service from the staff, what more could you ask for! Oh, not forgetting the most romantic spa I have seen.

No tea/coffee making facilities in the room

This is a perfect hotel in the heart of Krakow

na

Most things - the location, the decor, the staff, the spa and treatments.

The pillows! You would have got a 10 if it wasn’t for these. Even the staff know your pillows are too soft and it’s even mentioned on reviews. Can’t believe you can’t provide firm pillows (rather than just throw in more soft ones when we asked). I asked the housekeepers who told me you only have soft ones.

Exlusive location in the heart of Krakow. Fantastic.

Not a cheap place ;)

Stayed several times, comfortable and excellent location. Helpful staff.

great location of hotel, every member of staff is friendly and helpful, great size room, fantastic breakfast, great selection of drinks in bar and absolutely spotless everywhere. highly recommend

Amazing hotel! Just outstanding!

Perfect location and immaculate vibe. Staff were all attentive and helpful. Great place.

Nothing it was perfect!

The character of the place

The shower was small and did not function properly.

I really liked the location of the property as it was close to many shops.

I didn’t find anything bad about the property.

Wow! The Stary is stunning. The vibe is everything on the list as you are close to the square happenings yet inside the Hotel, it is like a sanctuary. Incredible value for the luxury. And the pool!!! Can't wait to go back.

Hard to find a flaw with the Stary. The only thing I struggled with was the lighting in our room. It's sultry and moody (which is cool, until you have to put your makeup on.) Granted this could have been user error as well. The hotel is lovely! The textiles, decor and overall design of the place- remarkable!

Big rooms and great location. The Spa in the cellar is incredible. The breakfast buffet was brilliant

Noise till 2am from the bar in the street. I would recommend checking that your room is not close to it

The hotel is very well located. The room was big and comfortable. I personally don't like dark furnitures, but they were impecable. The taste on decoration is not what we are used to, to many dark marbles, but all is new. The roof is worth visiting.

Stylish, industrial elegant chic

Nothing

Location, cleanliness & facilities.

No kettle to make tea/coffee in the rooms.

Location fabulous. Clean and spacious.

No coffee or tea making facilities in the room! Beware!

I loved the design and finish on the rooms. Comfortable and extremely well finished. The breakfasts were gorgeous and the dining room was very well run. I thought the toiletries were very nice.

A wow place! Smart designed, very good personal, solution oriented.

Beautiful room and great location