Hotel Stary, Kraków

Excellent location just steps from the main square

Great stay, wonderful facilities, helpful staff

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Great location near the square

Very querky

Hotel looked lovely and the decoration was very nice

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Design , location , beds

Bathroom , towels , toiletries

Excellent facilities, staff and location. Highly recommend.

The hotel location building and staff were all excellent. It's a gorgeous place with lovely rooms.

The rooms don't have tea and coffee making facilities and worse, it wasn't possible to buy tea and coffee from room service without paying for the whole breakfast I've never stayed in a 5 star hotel where this is the case. In fact much cheaper hotels have coffee facilities in them it is a bizarre oversight and a real downer on an otherwise excellent hotel.

It was stunning. Very comfortable, good rooms, lovely bathroom.

I liked everything.

Fab location in the centre of Krakow - massive rooms, excellent bathroom and the spa was v good

The curtains could have been darker to block more light

Great location and lovely facilities. The rooms were lovely and large.

Could use a makeup mirror

Staff were superb, location couldn’t have been better and facilities fantastic

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Everything from the junior suite (amazing room) down to the swimming pool area so peaceful and quiet would definitely come back again

Nothing only thing if I had to say the pillows could have been better

The room was amazing and beautifully decorated. All employees were very friendly and helpful. Loved the pool and sauna. Perfect location with everything walkable.

The pool is the best. But also the decorations everywhere in the hotel.

Hot in the room. Airconditioning doesn't seem to work

Amazing location. Lovely bar areas and spacious clean room. Also lovely spa

The bed was very low to the ground and pillows were uncomfortable

Beautiful hotel, incredibly close to the old town square.

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Stunning hotel with fantastic spa

Amazing location. Attentive and friendly staff. Large, clean rooms.

Would have liked tea and coffee making facilities in the room

The bad was not comfortable

Very good located. Good breakfast

Room was a bit cold

The whole trip went well

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Beautiful

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Beautiful spa, spacious rooms, amazing restaurant, excellent staff

Amazing hotel decor and helpful, friendly staff, excellent restaurant and overall great property. Would visit again.

A beautiful and historic hotel in an Incredible location. Breakfast was very good and the breakfast area was great. The spa area was one of the best I've experienced, with the salt room and large sauna/steam room area. swimming pool is very romantic. Just stay here, trust me.

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Location. Large rooms. Helpful staff.

We would have liked to see more of a lounge area in reception. More comfortable furniture for relaxing with a drink.

Luxurious feel and great location

N/A

Staff, location and design of the lobby.

The bathroom planning makes no sense (the toilet is right after the door and in the way of the shower, and the mirror is very tiny). Also, there are no lights in the balcony, no electricity plugs next to the bed and the window curtains are very ugly and cheap looking (shiny silver and red, as if from a costume shop). The breakfast had no mango, orange, melon, strawberry, watermelon, papaya, etc. Just basic apples and pears.

The location is brilliant, just a few steps to the main square, The room was very big, beds very comfy, bathrooms luxurious, breakfast delicious and vey plentiful. they also let us make up lunch boxes from the breakfast buffet as we were on trips for both days.

Nothing!

Exceptional. It couldn’t be any better!

all was good. spa is excellent. staff were amazing

gym could have been a little more equipped and breakfast could have been a little bit better

Location close to the main square and restaurant's. The spar was excellent 👌

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The room and the interior is lovely.

The breakfast is quite expensive based on the options it has. The shower's design is beautiful but inefficient; water sprays all over the bathroom floor. So it is important to be careful when getting out.

Great location and facilities

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Incredible room, incredible location and great facilities. The staff were wonderful as well. Would highly recommend

Location is just off the main square, so very easy to find and to base yourself for your visit. IT felt very secure and safe. Breakfast was the best - a huge and vareid buffet of good quality options, with a hot cooked offering as well. The kitchen were very attentive with our requests. The junior staff were excellent, it seemed like they really enjoyed interacting with guests. The spa was a lovely experience and very tastefully done. The gym is clean and well thought out, and my masseur was masterful. Our rooms were both upgraded which was extremely generous and completely blew us away. Everywhere around the hotel smelled really lovely. Little chocolates provided and even a candle for my sister to blow out on her birthday.

Senior manager was a little distracted/gruff when my sister checked-in, not a great first impression for her. It would be lovely to have a cosy place to relax - so much on the website is made of the design of the place, perhaps some more comfy areas would make it a 10/10 for me.

The most beautiful hotel I’ve seen. I got early check in and late check out. Toiletries in the bathroom smell like heaven. Location is amazing. Staff are very friendly.

This hotel is perfection.

Very comfortable, stylish hotel. Large rooms, comfortable bed, clean and warm. Very helpful staff. Superb location. Lovely spa. I can’t comment on the food as we did not eat in the hotel.

Tea/coffee making facilities in the room would make it perfect

Room was clean and comfy Spa area was nice Breakfast was excellent Staff were friendly and very helpful

The style of the room felt a bit dated. Minor inconvenience but bathroom and corridor could've used some more hanging options.

Wonderful experience, everything is taken care of, breakfast is lovely, rooms spacious and spa area a great place to spend time in. Recommended to anyone who values comfort and quality.

The breakfast was very delicious, large selection of meals, fruits, vegetables

Smell in sauna, mold pool walls. Wellness would deserve reconstruction.

Amazing location, just off of the old town centre. perfect location for visiting at Christmas for the Christmas markets. Beautiful room, heated bathroom and huge shower! Our room had a window going up through the celling and it was stunning to look out of in the morning. We would defiantly stay here again when visiting Krakow.

The only this I would say is I would of liked another pillow but that is my personal preference and I never thought to ask at the time, so thats on me. Otherwise nothing at all!

The wifi was bad.

Excellent stay great place great staff

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Beautiful hotel, just off the main square of Krakow Old Town. Stunning decor throughout, feels quite luxurious. The staff were great and very welcoming. The spa facilities were adding bonus and a great place to relax after a busy day exploring the city.

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Great deco, great location, excellent suite room it was huge !!

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Clean friendly and very helpful staff the location was perfect for our visit to te Christmas market.

Beautiful hotel which could not be more conveniently situated for the historic centre. Rooms were spacious and clean with a good size bathroom and lovely shower. Very nice Aqua da Palma toiletries. Very friendly staff. We used the pool which was lovely and relaxing, especially because we were the only people in there.

The duvet only reached the edge of the bed which meant we were constantly uncovering each other. They provided another small one when we asked but I found it odd the one provided wasn’t an appropriate size. The lighting in the room was a bit too subtle even when everything was switched on. The bed and armchairs were exceptionally low

It’s our 3rd stay at Hotel Stary and it’s lovely

It needs tea/coffee facilities in the rooms… for a 5star hotel it should be provided. I did receive a kettle and coffee on request but it should have it as standard

It was a beautiful property. Beyond expectations.

Loved all