Hotel Pod Różą, Kraków

Fantastic room and facilities. Spa was exceptional. Staff were very helpful

Excellent location right in the heart of the old town. With attractions, shops, and cafes right on the doorstep, I couldn’t have picked a better hotel as a tourist. The spa/sauna was also a lovely extra after a long day on the cobbles, and was very quiet and relaxing. The rooms were a good size and clean with my only negative being with my room being at the front of the hotel, and double windowed, it was quite nosy at night.

Friendly staff, great location, lovely spa, and good price.

The style, ambience and spa.

Excellent location and exceptional experience. Loved it from start to finish.

Could not fault anything

the location and the image of the hotel

no kettle in room

The location was FANTASTIC - only a couple minutess walk from old town square. The Spa was also a wonderful and unique experience, albeit small. Staff were very friendly and rooms were nice and clean.

We never ate or drank at the hotel. The restaurant appeared pricey in comparison to lots of nice restaurants nearby, with little ambience.

Was really close to the old town the staff was so polite and nice I would definitely stay there again

Everything! Brilliant hotel

Friendly staff, central location on one of Krakow's most famous streets. Spa and massage facilities both excellent and great value.

Only complaint was there was a tear in the bed sheet and the ladies robe had a hole at the shoulder. I am positive had we mentioned this to the staff they would have remedied this and replaced with new ones

Everything

N/a

Very central location. It's right in the middle of the old town which is a perfect location.

Only thing missing is tea and coffee facilities in the room.

Location excellent, food excellent and just loved the spa, went there every day

Nothing, enjoyed the whole experience, it was the reason we came back for our second stay with you

Perfect location

The breakfast is not as good as the hotel very expensive for poor breakfast , we tried just once

Huge room, clean and comfortable accommodation. Great SPA.

A bit scary and loud drunk people near the hotel at night.

Fantastic location, amazing Spa and spacious rooms. The breakfast was outstanding with friendly Restaurant staff

The additional bed for a child was extremely noisy and uncomfortable and the reception staff were very unfriendly and not very welcoming

We stayed in this hotel for 3 nights. It’s in the heart of the city, very clean with a nice spa included. The bed was comfortable, the decoration was beyond expectations. I would definetely recommend this place.

Absolutely everything! The building is stunning the rooms are beautiful, the staff are friendly and welcoming.

Nothing at all.

The price was good, Clean room , perfect location and friendly staff ..

Nothing

Spotless, clean, convenient, and very friendly. The breakfasts were fabulous, everyday a surprise. The decor was an eclectic mix of art deco, beautiful.

The beds were sleigh beds, and the pillows kept disappearing down the back, and it was very cold in the room at night because the air-conditioning kept defaulting to just 21 degrees. The sauna was very difficult to use for me as I have trouble bending down and need handrails, etc. We were also surprised that there was no tea/coffee making facility in the rooms. Otherwise, the hotel was perfect.

Absolutely stunning experience! The staff went above and beyond with their warm hospitality, making every moment feel special. The food was a true delight, bursting with flavors. The SPA area was pure bliss—tranquil, beautifully designed, and a perfect escape. Plus, every corner of the hotel was filled with the most delightful and refreshing scents, adding to the overall ambiance. Highly recommended!

Amazing spa and restaurant

Nothing

I recently had the pleasure of staying at this charming hotel located right in the heart of the old town in Krakow, and it was an unforgettable experience! The location is perfect for exploring the beautiful streets and historical sites, making it incredibly convenient for sightseeing. One of the highlights of my stay was the excellent spa situated in an ancient basement. The atmosphere was serene and inviting, offering a unique blend of history and relaxation. The treatments were top-notch, allowing me to unwind after a day of exploring. Additionally, I was impressed by the quality of the toiletries provided. The shampoos and shower gels were exceptional, adding a touch of luxury to my daily routine. Overall, this hotel combines a fantastic location with wonderful amenities, making it a perfect choice for anyone visiting Krakow.

the location, very nice hotel

We recently returned from our second stay at this amazing hotel. We were so pleasantly surprised when the lovely lady at the reception remembered us from our previous visit. We adore everything about this place—the perfect location, beautiful decor, and warm atmosphere. And the spa is absolutely fantastic! We can’t recommend this hotel enough and are already looking forward to our next visit!

there was nothing we didn’t like

The Breakfast was nice.

The room had a nice view but was very loud from outside traffic, especially during the night.

Everything was amazing, the staff were lovely, the location was excellent, tried their restaurant for lunch and dinner and it was delightful and treated myself to a massage and it was one of the best I’ve ever had. We also got an early check-in and a room upgrade which we were very thankful for.

Need a firm pillow option

Did not eat at the hotel

Nothing

Old yet stylish, contemporary, chic and calm. An unobtrusive entrance off a street close to the main square, revealed a calm oasis within!!!! I absolutely loved this place. Amazing helpful, friendly staff, incredible food and a small but stunning and cleverly designed spa in the vaulted basement. Perfect location for everything you would want to do in and around Krakow.

Nothing, it was all great.

The best hotel in Krakow!! We loved the interiors, location and spa :)

Luxurious hotel in the center of Krakow, with friendly staff, great accommodations and a relaxing spa. Would definitely recommend for someone looking for a relaxing stay in a perfect location. Beds are very comfy and rooms are quiet despite being right next to some busy bars at night.

The hotel's location is suburb! We stayed in one of the larger room on the quieter side, and everything was excellent.The staff couldn't been nicer and more accommodating.

For longer stay ( in our case 2.5 weeks) big and beautiful bathrooms they were lacking some practicality like shelves or hangers.

Such an amazing hotel with great amenities. Clean, cozy, and beautiful. We loved the Turkish bath.

Perfect location, amazing spa, The room was very spacious and comfortable with an espresso machine though the design was pretty classic basic. The staff is really nice. Breakfast is served in the restaurant, choose a dish from the menu I recommend!

Location excellent for the main square. Hotel spa excellent

Nothing

Great design, super clean, lovely spacious bathroom and the cellar spa is just a delight

Would have liked a kettle in my room

Great hotel right on the edge of the main square, perfectly situated. Staff very welcoming and helpful. Spa facilities in the basement are very quirky. Lots of differing showers and plunge pools with a steam room and a sauna. Very dark and relaxing down there. Robes and slippers are in the wardrobe, towels are provided. They do offer massages etc but we didn't take up their offer, too busy. Breakfast was plentiful and varied.

Location, facilities, staff and the restaurant.

The bed was very comfortable

Some front desk staff are indifferent

If you are at the Starbucks across the street you tend to miss this hotel. But don’t get fooled, it’s just the perfect cover for this amazing, quiet, 5 star hotel. It’s just under 2 minutes from the main square and it’s a perfect mixt of old and new. The rooms are extremely big and the l’Occitane products and the nonstop receptionist are just a big plus.

The bed cover was a bit dusty

Property was right in the old town and the public areas were done up very nicely. The place was well kept and clean.

There were no coffee or tea facilities in your room. We asked and they told us it was only for the more expensive room rate ! The rooms had dark furniture and quite sparse. Not very inviting.

Location Decor Service was fantastic Spa fabulous

No kettle in the room but Starbucks across the road

Renovated, great decor

Hotel has a lot of character and is extremely well renovated in respect to the history of the building! Very clean and I very much appreciated the minimalist style! Excellent breakfast and spotless service. Spa is something I have never seen before, unique and so beautiful. Room was big and lovely bathrooms with amazing walk in shower. Location could not be better either!

If I were to be difficult I could say the towels were a bit used and I was missing the kettle in the room but it was quickly sorted when I asked the reception. There was nothing I can say I didn’t like!

Best friendly staff

Everything great, the hotel is very beautiful, very central, the spa treatments exeptional.....

the only thing i missed was a expressomachine in the room..

I cannot say enough good things about this hotel. We arrived quite late to Florianska Street which is very touristy and always seems to be packed. I was a little anxious but then we stepped into the beautiful calm oasis of the Hotel Pod Różą. The welcome we were given was so charming that it set the tone for our whole trip. The rooms are lovely. There is everything you need and they are full of things you didn’t even know you needed! They are quite austerely furnished in dark woods in a rather masculine style. No fancy frilly cushions you don’t know what to do with but clean lines, very functional and rather beautiful as well. We were staying in single rooms on the 3rd floor and the beds and furniture are Biedermeier style and very comfortable. The beds seemed a lot bigger than regular single beds. We all remarked on it. The air-conditioning works perfectly which was a boon in 31° heat. The rooms have parquet flooring, high ceilings and are really well lit. I have a sight problem and I dread staying in hotels because they usually have ‘atmospheric’ lighting and are so dimly lit that I find it hard. I usually take extra lighting with me but no need this time because the lighting is perfect. You can have it as dim or as bright as you want. I did not use the spa because the lighting is so low and it makes it a hazard for me but my companions did and liked it, saying it was small but very nice. The breakfast is really good. Simply don’t recognise the few negative comments I read in other reviews which had worried me a bit. First you get a tray of ‘appetisers’ and home baked bread. There are things like tapenade, mortadella ham and cheese, yoghurt with granola, houmos, tomatoes sprinkled with chives, herring with onions, tartare of salmon and then you can choose one hot item from the menu: everything from Polish sausage, Eggs Benedict to a delicious mushroom & Gruyère omelette or bacon and eggs with caramelised onions.

There is genuinely nothing. I just can’t fault it.

excellent location, warm service

Nothing

Great location, comfortable and enjoyable! Thank you for making our stay just perfect!

Everything: location, restaurant, design, service.

Nothing.

fantastic breakfast in a relaxing atmosphere great service.