Four Seasons Hotel The Westcliff, Johannesburg

67 Jan Smuts Avenue, Randburg, 2193 Johannesburg, South Africa. (show on map)

Expert reviews

Fodors review:

“The iconic Westcliff, now under the Four Seasons banner and with a $56-million revamp has been transformed into the paragon of a luxurious urban resort, while renowned chef Dirk Gieselmann has been whisked from France to oversee both the new View and Flame restaurants.”

Featured as Fodor’s Choice in Johannesburg.

Forbes review:

“The sun-splashed villas at Four Seasons Hotel The Westcliff, Johannesburg sit atop a forested ridge overlooking the city’s lush northern suburbs. With more than 10 million trees, Johannesburg is one of the world’s largest man-made urban forests, and with its location just above the verdant canopy, this elegant retreat literally comes out on top.”

Telegraph review:

“This large hotel offers panoramic views of Johannesburg’s urban forest and is within easy distance of the city’s most interesting neighborhoods. Added to this fabulous location is a level of service that makes it the city’s top luxury choice.”

Guest rating

This an aggregated customer review rating of Four Seasons Hotel The Westcliff, Johannesburg. We have taken customer review ratings from hotel booking sites, search engines, the official hotel website and other travel platforms. This is the average of all those ratings. We only list places that have a customer review rating of at least 4.0 out of 5.0

4.6 out of 5.0

Ranked 3rd in Johannesburg

226£201$280¥29680C$218A$218HK$2192S$369SFr263¥1778kr2310kr1691kr2181

What guests liked

All you need to know

The Four Seasons Hotel in Johannesburg is a luxurious hotel located on 3 hectares of wooded hillside. It offers world-class amenities and services for guests looking for an unforgettable experience in South Africa. With its stylish décor, modern amenities, and attentive staff, the Four Seasons Hotel provides a perfect backdrop for a relaxing and enjoyable stay.

The hotel features a variety of spacious and well-appointed rooms, all of which offer colorful accents and lovely views. Each room has modern amenities, including flat-screen TVs, complimentary Wi-Fi, a minibar, and air conditioning. The hotel also boasts a spa (with nine treatment rooms) and a 24/7 fitness center, offering a range of treatments and therapies to help guests relax and rejuvenate.

The Four Seasons Hotel has five in-house restaurants and a bar, from casual to fine dining. One of the onsite restaurants, The Cellar Door, boats an exclusive view of the city with a high-end menu. This hotel’s full-service bar offers a variety of wines, spirits, and cocktails.

For those looking for a more active experience, the hotel also has a range of things to do, whether you’re swimming in the family pool or lounging at the spa. This hotel provides various entertainment options, such as live music and performances.

Overall, the Four Seasons Hotel in Johannesburg is an excellent choice for luxury accommodation in South Africa. With its modern amenities, attentive service, and wide range of activities and dining options, you can never go wrong at The Four Seasons.

 

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Location

Recent guest reviews

4.0
Neluheni

1 February 2024

Very good

Beautiful room

5.0
Elise

23 January 2024

Heavenly stay at the 4 Seasons Westcliff

The Weatcliff was a truly memorable experience. We arrived Christmas Eve and were upgraded to the presidential suite with views of the Johannesburg Zoo. We could see elephants in the distance. Our room was spectacular and it had a huge patio. The beds were so comfortable that now I’m researching 4 seasons beds! We ate at the restaurant Christmas Eve with family that we were visiting. It was beautifully lit with entertainment, great food and even Christmas crackers. Breakfast was an unforgettable experience with one chef whose entire job was to peel fruit. The service was impeccable from picking us up at the airport to depositing us back two days later. Everyone was warm, annd so, so welcoming. I would defintely stay at the Westcliff again. It is really beautiful.

It is a bit far from Sandton if you want o go shopping. Also, it can be a bit inconvenient seeing it is built on a hill. It is not easy to get from a high room to the bottom. You have to take little carts.

4.5
Thomas

10 January 2024

Fabulous

The breakfast was fine, but waiting time for omelettes and crepes was unacceptable and service in the breakfast room was in general quite slow.

Service was a little slow in general, but always very friendly. For instance, we had asked for an extra bed at then time of booking, which was not in the room when we arrived in the late afternoon of January 4th. I asked for it to be brought there while we were out for dinner, but it still as not there when we got back several hours later and it took them almost an hour to bring us the bed after I had asked for it a second time.

5.0
Amal

3 January 2024

Exceptional

View ,staff and service

5.0
Daya

28 December 2023

Perfect couple getaway for anniversary or birthday

The friendly staff n service

Not much. But they forgot the cake I requested and had to make it while I waited.

5.0
Nasser

28 December 2023

Exceptional

Hospitably, Vibes, Room service. Everything

Everything was perfect

5.0
Stanley

17 December 2023

Friendly staffs, every things was excellent. I enjoyed everything. They offer the very best.

This was perfect in every level.

5.0
Douglas

11 December 2023

The experience was sensational, my wife and I loved every moment at the West Cliff.

The room was fantastic, the views and effort that the staff made to make my wife feel amazing was fantastic.

5.0
Stephany

2 November 2023

amazing stay

room, location, view, staff

Room service dinner. Food was not good

5.0
Nyasha

1 November 2023

A great place for relaxing and connecting with your loved ones.

The rooms are very clean.Friendly staff as well as the food there is nice.It’s one of the hotels that is worth spending your money on.It has a beautiful view of Jozi..

Nothing

5.0
Hannington

30 October 2023

This place is amazing. I’ve stayed at many other nice places and this has a place up there 👌

I liked everything. It’s a wonderful place to stay

The pool was under maintenance. Other than that, all was perfect 👌

5.0
Sandile

21 October 2023

Exceptional

Staff was great

4.5
Chití

15 October 2023

Comfortable stay in a beautiful setting

Great staff. Beautiful setting

Plumbing needs updating. Took time for the water to get hot.

4.0
Dee

29 September 2023

It was too nice,the views are to die for

The restaurant was super nice

Nothing

5.0
Rami

16 September 2023

Exceptional

Human and personal reactions of stuff.

4.5
Theresa

12 September 2023

warm and inviting oasis

pool was warm and lovely, beautiful views from room and restaurant, excellent breakfast and food, accommodating and friendly staff

air conditioning did not work great

4.5
Christel

22 August 2023

We will come again

Dinner and breakfast are exceptional. Staff is very friendly and go out their way to make you happy. The gardens are beautiful and the size of the suite is enjoyable. Handling of issues with management and staff is professional and obliging.

Both Swimming Pools were closed for maintenance, no indoor pool available. The Spa lacks cleanliness and atmosphere. Smaller issues on cleanliness could be sorted effectively. The balcony was a bit dark and the view and outdoor furniture thereon did not invite to sit outside.

5.0
Nourah

12 August 2023

Safe luxurious big property with great food and friendly staff

Staff

Nothing

4.5
Harishkumar

10 August 2023

Fabulous

The Room Quality

The distance from Room to Restaurante

5.0
Xiaobin

6 August 2023

Would like to come back again and again

Quiet place, nice nature environment, lovely room design, great view with great restaurant, the staff are so polite and helpful.

Nothing.

5.0
Arthi

31 July 2023

A fabulous staycation, going above and beyond!

The staff went above and beyond to make this birthday staycation so memorable for my son. From check in to surprises like treats in the room and specific kids products and amenities, a wonderful breakfast surprise, happy birthday songs from staff, gifts...it was unique and he (and we the parents) loved it too. The room itself was exactly what I had hoped for, spacious, modern yet charming and awesome views.

There was nothing we didn't enjoy.

4.5
Pierre

17 July 2023

A happy stay due to very attentive and friendly staff.

Room, Breakfast and staff especially good. They are very committed to please the guest.

Dinner was slightly below expectations the first night but better the second night.

4.0
Alzari

15 July 2023

Very good

The hotel and rooms are very luxurious and the staff were phenomenal.

The only thing that I didn’t like about the hotel was the food, and the service at the restaurants were quiet slow.

5.0
Amanda

8 July 2023

Very good and excellent staff

Excellent stay

Beautiful hotel and superb room

4.0
Hamed

4 July 2023

Very good

The bed is extremely soft

Hotel facilities

Food & Drink

  • - Restaurant
  • - Bar
  • - Breakfast in the room
  • - Snack bar
  • - Special diet menus (on request)
  • - Kid meals (additional charge)
  • - Wine/champagne (additional charge)
  • - Fruits (additional charge)
  • - Coffee house on site

General

  • - Room service
  • - Non-smoking rooms
  • - Lift
  • - Safety deposit box
  • - Soundproof rooms
  • - Packed lunches
  • - Car hire
  • - Heating
  • - Allergy-free room
  • - Non-smoking throughout
  • - Air conditioning
  • - Designated smoking area
  • - Shuttle service (additional charge)
  • - Airport shuttle (additional charge)
  • - Grocery deliveries (additional charge)
  • - Pet basket
  • - Pet bowls

Business facilities

  • - Meeting/banquet facilities (additional charge)
  • - Business centre (additional charge)
  • - Fax/photocopying (additional charge)

Reception services

  • - 24-hour front desk
  • - Express check-in/check-out
  • - Currency exchange
  • - Tour desk
  • - Luggage storage
  • - ATM/cash machine on site
  • - Concierge service
  • - Private check-in/check-out
  • - Invoice provided

Activities

  • - Sauna
  • - Fitness centre
  • - Golf course (within 3 km) (additional charge)
  • - Spa and wellness centre (additional charge)
  • - Massage (additional charge)
  • - Children's playground
  • - Cycling
  • - Horse riding (additional charge)
  • - Beauty Services
  • - Facial treatments
  • - Manicure
  • - Pedicure
  • - Body treatments
  • - Body scrub
  • - Body wrap
  • - Spa facilities
  • - Steam room
  • - Spa lounge/relaxation area
  • - Spa/wellness packages
  • - Back massage
  • - Neck massage
  • - Foot massage
  • - Couples massage
  • - Head massage
  • - Hand massage
  • - Full body massage
  • - Fitness
  • - Fitness/spa locker rooms
  • - Bike tours (additional charge)
  • - Tour or class about local culture (additional charge)

Outdoors

  • - Garden
  • - Terrace
  • - Outdoor pool
  • - Sun terrace
  • - Outdoor pool (all year)
  • - Outdoor furniture

Entertainment and family services

  • - Babysitting/child services (additional charge)
  • - Board games/puzzles

Cleaning services

  • - Laundry (additional charge)
  • - Dry cleaning (additional charge)
  • - Ironing service (additional charge)
  • - Trouser press (additional charge)
  • - Daily housekeeping

Parking

  • - Parking garage
  • - Accessible parking

Pool and wellness

  • - Pool bar
  • - Sun loungers or beach chairs
  • - Swimming pool
  • - Swimming Pool

Transport

  • - Airport pick up (additional charge)
  • - Airport drop off (additional charge)

Miscellaneous

  • - 24-hour security
  • - Key card access
  • - Security alarm
  • - Smoke alarms
  • - CCTV in common areas
  • - CCTV outside property
  • - Fire extinguishers
  • - Breakfast takeaway containers
  • - Delivered food is securely covered
  • - Access to health care professionals
  • - Face masks for guests available
Check availability 226£201$280¥29680C$218A$218HK$2192S$369SFr263¥1778kr2310kr1691kr2181