Four Seasons Hotel The Westcliff, Johannesburg

67 Jan Smuts Avenue, Randburg, 2193 Johannesburg, South Africa. (show on map)

Expert reviews

Fodors review:

“The iconic Westcliff, now under the Four Seasons banner and with a $56-million revamp has been transformed into the paragon of a luxurious urban resort, while renowned chef Dirk Gieselmann has been whisked from France to oversee both the new View and Flame restaurants.”

Featured as Fodor’s Choice in Johannesburg.

Forbes review:

“The sun-splashed villas at Four Seasons Hotel The Westcliff, Johannesburg sit atop a forested ridge overlooking the city’s lush northern suburbs. With more than 10 million trees, Johannesburg is one of the world’s largest man-made urban forests, and with its location just above the verdant canopy, this elegant retreat literally comes out on top.”

Telegraph review:

“This large hotel offers panoramic views of Johannesburg’s urban forest and is within easy distance of the city’s most interesting neighborhoods. Added to this fabulous location is a level of service that makes it the city’s top luxury choice.”

Guest rating

This an aggregated customer review rating of Four Seasons Hotel The Westcliff, Johannesburg. We have taken customer review ratings from hotel booking sites, search engines, the official hotel website and other travel platforms. This is the average of all those ratings. We only list places that have a customer review rating of at least 4.0 out of 5.0

4.6 out of 5.0

Ranked 3rd in Johannesburg

226£201$280¥29680C$218A$218HK$2192S$369SFr263¥1778kr2310kr1691kr2181

What guests liked

All you need to know

The Four Seasons Hotel in Johannesburg is a luxurious hotel located on 3 hectares of wooded hillside. It offers world-class amenities and services for guests looking for an unforgettable experience in South Africa. With its stylish décor, modern amenities, and attentive staff, the Four Seasons Hotel provides a perfect backdrop for a relaxing and enjoyable stay.

The hotel features a variety of spacious and well-appointed rooms, all of which offer colorful accents and lovely views. Each room has modern amenities, including flat-screen TVs, complimentary Wi-Fi, a minibar, and air conditioning. The hotel also boasts a spa (with nine treatment rooms) and a 24/7 fitness center, offering a range of treatments and therapies to help guests relax and rejuvenate.

The Four Seasons Hotel has five in-house restaurants and a bar, from casual to fine dining. One of the onsite restaurants, The Cellar Door, boats an exclusive view of the city with a high-end menu. This hotel’s full-service bar offers a variety of wines, spirits, and cocktails.

For those looking for a more active experience, the hotel also has a range of things to do, whether you’re swimming in the family pool or lounging at the spa. This hotel provides various entertainment options, such as live music and performances.

Overall, the Four Seasons Hotel in Johannesburg is an excellent choice for luxury accommodation in South Africa. With its modern amenities, attentive service, and wide range of activities and dining options, you can never go wrong at The Four Seasons.

 

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Location

Recent guest reviews

4.5
Chití

15 October 2023

Comfortable stay in a beautiful setting

Great staff. Beautiful setting

Plumbing needs updating. Took time for the water to get hot.

4.0
Dee

29 September 2023

It was too nice,the views are to die for

The restaurant was super nice

Nothing

5.0
Rami

16 September 2023

Exceptional

Human and personal reactions of stuff.

4.5
Theresa

12 September 2023

warm and inviting oasis

pool was warm and lovely, beautiful views from room and restaurant, excellent breakfast and food, accommodating and friendly staff

air conditioning did not work great

4.5
Christel

22 August 2023

We will come again

Dinner and breakfast are exceptional. Staff is very friendly and go out their way to make you happy. The gardens are beautiful and the size of the suite is enjoyable. Handling of issues with management and staff is professional and obliging.

Both Swimming Pools were closed for maintenance, no indoor pool available. The Spa lacks cleanliness and atmosphere. Smaller issues on cleanliness could be sorted effectively. The balcony was a bit dark and the view and outdoor furniture thereon did not invite to sit outside.

5.0
Nourah

12 August 2023

Safe luxurious big property with great food and friendly staff

Staff

Nothing

4.5
Harishkumar

10 August 2023

Fabulous

The Room Quality

The distance from Room to Restaurante

5.0
Xiaobin

6 August 2023

Would like to come back again and again

Quiet place, nice nature environment, lovely room design, great view with great restaurant, the staff are so polite and helpful.

Nothing.

5.0
Arthi

31 July 2023

A fabulous staycation, going above and beyond!

The staff went above and beyond to make this birthday staycation so memorable for my son. From check in to surprises like treats in the room and specific kids products and amenities, a wonderful breakfast surprise, happy birthday songs from staff, gifts...it was unique and he (and we the parents) loved it too. The room itself was exactly what I had hoped for, spacious, modern yet charming and awesome views.

There was nothing we didn't enjoy.

4.5
Pierre

17 July 2023

A happy stay due to very attentive and friendly staff.

Room, Breakfast and staff especially good. They are very committed to please the guest.

Dinner was slightly below expectations the first night but better the second night.

4.0
Alzari

15 July 2023

Very good

The hotel and rooms are very luxurious and the staff were phenomenal.

The only thing that I didn’t like about the hotel was the food, and the service at the restaurants were quiet slow.

5.0
Amanda

8 July 2023

Very good and excellent staff

Excellent stay

Beautiful hotel and superb room

4.0
Hamed

4 July 2023

Very good

The bed is extremely soft

4.5
Tienie

19 June 2023

A superb example of world-class hospitality.

Stunning room with views, friendly and helpful staff.

I waited for a while at the Flames restaurant to be served.

4.0
Zano

18 June 2023

it was a great stay, with exceptional facilities and friendly staff

facilities and staff

The restaurant was a bit underwhelming this time. could do better for its class

5.0
Seiji

4 June 2023

Exceptional

Great supper and service by the excellent staff such as Betty and Siyanda. Thank you very much.

4.5
Michael

27 May 2023

Great place, great plans …execution poor.

Room, Spa and restaurant

Room was not well checked before hand. 1. Water was unclear/brown and had to be run. 2. Not enough soap/body wash Also check in at 3pm especially in winter is effectively a bed and breakfast.

5.0
Maria

13 May 2023

Exceptional

the pastry for breakfast was really bad. we were 3 persons and none of us liked it tasted like yesterday pastry

5.0
Deon

3 May 2023

Beautiful property, excellent customer service

Excellent customer service!! Every single member of staff greeted us with a friendly smile and went above and beyond our expectations. When we returned to the Four Seasons at the end of our trip, the hotel welcomed us back with a tray of beautiful, delicious cupcakes ("Welcome Back!" written in sprinkles) in our room. NB The power went out nearly every night due to load shedding, but the generator kicked in within seconds each time.

Everything was wonderful!

4.5
Hayward

2 May 2023

will be back

staff, spa was amazing

room could be better at that price

5.0
Bradley

2 May 2023

Exceptional

From staff to accommodation everything was 5*

4.5
Bianca

1 May 2023

Excellent, loved every minute of our stay

Feels like old town Italy in the heart of Johannesburg

5.0
Sarah

25 April 2023

great stay

very friendly staff. nice property

nothing

5.0
Kayleigh

10 April 2023

Incredible hotel and lovely restaurant.

Absolutely stunning hotel with very attentive staff. The restaurant was lovely with amazing viewsX and the hotel also kindly arranged for a tour of Johannesburg which was brilliant. I wouldn’t hesitate to recommend this hotel.

Nothing

5.0
Yulia

2 April 2023

Exceptional

A very nice hotel with all facilities, nice attitude from the staff, pretty restaurants and hotel territory, picturesque view from the room

Hotel facilities

Food & Drink

  • - Restaurant
  • - Bar
  • - Breakfast in the room
  • - Snack bar
  • - Special diet menus (on request)
  • - Kid meals (additional charge)
  • - Wine/champagne (additional charge)
  • - Fruits (additional charge)
  • - Coffee house on site

General

  • - Room service
  • - Non-smoking rooms
  • - Lift
  • - Safety deposit box
  • - Soundproof rooms
  • - Packed lunches
  • - Car hire
  • - Heating
  • - Allergy-free room
  • - Non-smoking throughout
  • - Air conditioning
  • - Designated smoking area
  • - Shuttle service (additional charge)
  • - Airport shuttle (additional charge)
  • - Grocery deliveries (additional charge)
  • - Pet basket
  • - Pet bowls

Business facilities

  • - Meeting/banquet facilities (additional charge)
  • - Business centre (additional charge)
  • - Fax/photocopying (additional charge)

Reception services

  • - 24-hour front desk
  • - Express check-in/check-out
  • - Currency exchange
  • - Tour desk
  • - Luggage storage
  • - ATM/cash machine on site
  • - Concierge service
  • - Private check-in/check-out
  • - Invoice provided

Activities

  • - Sauna
  • - Fitness centre
  • - Golf course (within 3 km) (additional charge)
  • - Spa and wellness centre (additional charge)
  • - Massage (additional charge)
  • - Children's playground
  • - Cycling
  • - Horse riding (additional charge)
  • - Beauty Services
  • - Facial treatments
  • - Manicure
  • - Pedicure
  • - Body treatments
  • - Body scrub
  • - Body wrap
  • - Spa facilities
  • - Steam room
  • - Spa lounge/relaxation area
  • - Spa/wellness packages
  • - Back massage
  • - Neck massage
  • - Foot massage
  • - Couples massage
  • - Head massage
  • - Hand massage
  • - Full body massage
  • - Fitness
  • - Fitness/spa locker rooms
  • - Bike tours (additional charge)
  • - Tour or class about local culture (additional charge)

Outdoors

  • - Garden
  • - Terrace
  • - Outdoor pool
  • - Sun terrace
  • - Outdoor pool (all year)
  • - Outdoor furniture

Entertainment and family services

  • - Babysitting/child services (additional charge)
  • - Board games/puzzles

Cleaning services

  • - Laundry (additional charge)
  • - Dry cleaning (additional charge)
  • - Ironing service (additional charge)
  • - Trouser press (additional charge)
  • - Daily housekeeping

Parking

  • - Parking garage
  • - Accessible parking

Pool and wellness

  • - Pool bar
  • - Sun loungers or beach chairs
  • - Swimming pool
  • - Swimming Pool

Transport

  • - Airport pick up (additional charge)
  • - Airport drop off (additional charge)

Miscellaneous

  • - 24-hour security
  • - Key card access
  • - Security alarm
  • - Smoke alarms
  • - CCTV in common areas
  • - CCTV outside property
  • - Fire extinguishers
  • - Breakfast takeaway containers
  • - Delivered food is securely covered
  • - Access to health care professionals
  • - Face masks for guests available
Check availability 226£201$280¥29680C$218A$218HK$2192S$369SFr263¥1778kr2310kr1691kr2181