Four Seasons Hotel The Westcliff, Johannesburg
Expert reviews
“The iconic Westcliff, now under the Four Seasons banner and with a $56-million revamp has been transformed into the paragon of a luxurious urban resort, while renowned chef Dirk Gieselmann has been whisked from France to oversee both the new View and Flame restaurants.”
Featured as Fodor’s Choice in Johannesburg.
“The sun-splashed villas at Four Seasons Hotel The Westcliff, Johannesburg sit atop a forested ridge overlooking the city’s lush northern suburbs. With more than 10 million trees, Johannesburg is one of the world’s largest man-made urban forests, and with its location just above the verdant canopy, this elegant retreat literally comes out on top.”
“This large hotel offers panoramic views of Johannesburg’s urban forest and is within easy distance of the city’s most interesting neighborhoods. Added to this fabulous location is a level of service that makes it the city’s top luxury choice.”
What guests liked
- Top location
- Swimming pool
- Comfortable beds
- Free Wifi
- Private parking
All you need to know
The Four Seasons Hotel in Johannesburg is a luxurious hotel located on 3 hectares of wooded hillside. It offers world-class amenities and services for guests looking for an unforgettable experience in South Africa. With its stylish décor, modern amenities, and attentive staff, the Four Seasons Hotel provides a perfect backdrop for a relaxing and enjoyable stay.
The hotel features a variety of spacious and well-appointed rooms, all of which offer colorful accents and lovely views. Each room has modern amenities, including flat-screen TVs, complimentary Wi-Fi, a minibar, and air conditioning. The hotel also boasts a spa (with nine treatment rooms) and a 24/7 fitness center, offering a range of treatments and therapies to help guests relax and rejuvenate.
The Four Seasons Hotel has five in-house restaurants and a bar, from casual to fine dining. One of the onsite restaurants, The Cellar Door, boats an exclusive view of the city with a high-end menu. This hotel’s full-service bar offers a variety of wines, spirits, and cocktails.
For those looking for a more active experience, the hotel also has a range of things to do, whether you’re swimming in the family pool or lounging at the spa. This hotel provides various entertainment options, such as live music and performances.
Overall, the Four Seasons Hotel in Johannesburg is an excellent choice for luxury accommodation in South Africa. With its modern amenities, attentive service, and wide range of activities and dining options, you can never go wrong at The Four Seasons.
Hotel deals & lowest price guarantee
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Location
Recent guest reviews
29 September 2023
It was too nice,the views are to die for
The restaurant was super nice
Nothing
16 September 2023
Exceptional
Human and personal reactions of stuff.
12 September 2023
warm and inviting oasis
pool was warm and lovely, beautiful views from room and restaurant, excellent breakfast and food, accommodating and friendly staff
air conditioning did not work great
22 August 2023
We will come again
Dinner and breakfast are exceptional. Staff is very friendly and go out their way to make you happy. The gardens are beautiful and the size of the suite is enjoyable. Handling of issues with management and staff is professional and obliging.
Both Swimming Pools were closed for maintenance, no indoor pool available. The Spa lacks cleanliness and atmosphere. Smaller issues on cleanliness could be sorted effectively. The balcony was a bit dark and the view and outdoor furniture thereon did not invite to sit outside.
12 August 2023
Safe luxurious big property with great food and friendly staff
Staff
Nothing
10 August 2023
Fabulous
The Room Quality
The distance from Room to Restaurante
6 August 2023
Would like to come back again and again
Quiet place, nice nature environment, lovely room design, great view with great restaurant, the staff are so polite and helpful.
Nothing.
31 July 2023
A fabulous staycation, going above and beyond!
The staff went above and beyond to make this birthday staycation so memorable for my son. From check in to surprises like treats in the room and specific kids products and amenities, a wonderful breakfast surprise, happy birthday songs from staff, gifts...it was unique and he (and we the parents) loved it too. The room itself was exactly what I had hoped for, spacious, modern yet charming and awesome views.
There was nothing we didn't enjoy.
17 July 2023
A happy stay due to very attentive and friendly staff.
Room, Breakfast and staff especially good. They are very committed to please the guest.
Dinner was slightly below expectations the first night but better the second night.
15 July 2023
Very good
The hotel and rooms are very luxurious and the staff were phenomenal.
The only thing that I didn’t like about the hotel was the food, and the service at the restaurants were quiet slow.
8 July 2023
Very good and excellent staff
Excellent stay
Beautiful hotel and superb room
4 July 2023
Very good
The bed is extremely soft
19 June 2023
A superb example of world-class hospitality.
Stunning room with views, friendly and helpful staff.
I waited for a while at the Flames restaurant to be served.
18 June 2023
it was a great stay, with exceptional facilities and friendly staff
facilities and staff
The restaurant was a bit underwhelming this time. could do better for its class
4 June 2023
Exceptional
Great supper and service by the excellent staff such as Betty and Siyanda. Thank you very much.
27 May 2023
Great place, great plans …execution poor.
Room, Spa and restaurant
Room was not well checked before hand. 1. Water was unclear/brown and had to be run. 2. Not enough soap/body wash Also check in at 3pm especially in winter is effectively a bed and breakfast.
13 May 2023
Exceptional
the pastry for breakfast was really bad. we were 3 persons and none of us liked it tasted like yesterday pastry
3 May 2023
Beautiful property, excellent customer service
Excellent customer service!! Every single member of staff greeted us with a friendly smile and went above and beyond our expectations. When we returned to the Four Seasons at the end of our trip, the hotel welcomed us back with a tray of beautiful, delicious cupcakes ("Welcome Back!" written in sprinkles) in our room. NB The power went out nearly every night due to load shedding, but the generator kicked in within seconds each time.
Everything was wonderful!
2 May 2023
will be back
staff, spa was amazing
room could be better at that price
2 May 2023
Exceptional
From staff to accommodation everything was 5*
1 May 2023
Excellent, loved every minute of our stay
Feels like old town Italy in the heart of Johannesburg
25 April 2023
great stay
very friendly staff. nice property
nothing
10 April 2023
Incredible hotel and lovely restaurant.
Absolutely stunning hotel with very attentive staff. The restaurant was lovely with amazing viewsX and the hotel also kindly arranged for a tour of Johannesburg which was brilliant. I wouldn’t hesitate to recommend this hotel.
Nothing
2 April 2023
Exceptional
A very nice hotel with all facilities, nice attitude from the staff, pretty restaurants and hotel territory, picturesque view from the room
Hotel facilities
Food & Drink
- - Restaurant
- - Bar
- - Breakfast in the room
- - Snack bar
- - Special diet menus (on request)
- - Kid meals (additional charge)
- - Wine/champagne (additional charge)
- - Fruits (additional charge)
- - Coffee house on site
General
- - Room service
- - Non-smoking rooms
- - Lift
- - Safety deposit box
- - Soundproof rooms
- - Packed lunches
- - Car hire
- - Heating
- - Allergy-free room
- - Non-smoking throughout
- - Air conditioning
- - Designated smoking area
- - Shuttle service (additional charge)
- - Airport shuttle (additional charge)
- - Grocery deliveries (additional charge)
- - Pet basket
- - Pet bowls
Business facilities
- - Meeting/banquet facilities (additional charge)
- - Business centre (additional charge)
- - Fax/photocopying (additional charge)
Reception services
- - 24-hour front desk
- - Express check-in/check-out
- - Currency exchange
- - Tour desk
- - Luggage storage
- - ATM/cash machine on site
- - Concierge service
- - Private check-in/check-out
- - Invoice provided
Activities
- - Sauna
- - Fitness centre
- - Golf course (within 3 km) (additional charge)
- - Spa and wellness centre (additional charge)
- - Massage (additional charge)
- - Children's playground
- - Cycling
- - Horse riding (additional charge)
- - Beauty Services
- - Facial treatments
- - Manicure
- - Pedicure
- - Body treatments
- - Body scrub
- - Body wrap
- - Spa facilities
- - Steam room
- - Spa lounge/relaxation area
- - Spa/wellness packages
- - Back massage
- - Neck massage
- - Foot massage
- - Couples massage
- - Head massage
- - Hand massage
- - Full body massage
- - Fitness
- - Fitness/spa locker rooms
- - Bike tours (additional charge)
- - Tour or class about local culture (additional charge)
Outdoors
- - Garden
- - Terrace
- - Outdoor pool
- - Sun terrace
- - Outdoor pool (all year)
- - Outdoor furniture
Entertainment and family services
- - Babysitting/child services (additional charge)
- - Board games/puzzles
Cleaning services
- - Laundry (additional charge)
- - Dry cleaning (additional charge)
- - Ironing service (additional charge)
- - Trouser press (additional charge)
- - Daily housekeeping
Parking
- - Parking garage
- - Accessible parking
Pool and wellness
- - Pool bar
- - Sun loungers or beach chairs
- - Swimming pool
- - Swimming Pool
Transport
- - Airport pick up (additional charge)
- - Airport drop off (additional charge)
Miscellaneous
- - 24-hour security
- - Key card access
- - Security alarm
- - Smoke alarms
- - CCTV in common areas
- - CCTV outside property
- - Fire extinguishers
- - Breakfast takeaway containers
- - Delivered food is securely covered
- - Access to health care professionals
- - Face masks for guests available
15 October 2023
Comfortable stay in a beautiful setting
Great staff. Beautiful setting
Plumbing needs updating. Took time for the water to get hot.