Pera Palace Hotel, Istanbul

Beautiful building with great history.

Staff were not as friendly as they could be.

Pera Palace is a beautiful hotel full of charm and history. From the moment we arrived, the service was warm, polite, and professional. The staff made everything easy—check-in was smooth, and they were always ready to help with a smile. Our room was clean, quiet, and elegant, with lovely details that made it feel special. You really feel like you’re stepping into a different time, but with all the modern comfort. The breakfast was a highlight. A wide variety of fresh fruit, pastries, cheeses, and local dishes. Everything tasted homemade and high-quality. The setting was calm and classy, with a relaxed atmosphere that made it the perfect start to each day. If you’re visiting Istanbul, stay here. The mix of service, comfort, and history is hard to beat.

Nothing

1- lovely historic hotel with a beautiful lobby area 2- friendly staff that attended promptly to any matter 3- very nice breakfast options 4- spacious room and toilet (triple room was booked) 5- fantastic location and lovely views from the balcony

1- air conditioning wasnt functioning properly 2- an important issue is the lack of soundproofing as noise from the street and specifically other rooms can be heard quite clearly. 3- drainage smells from the bathroom

History, location and atmosphere

Attitude of staffs was a bit indifferent, and the receptionist at spa was either super nice or dishonest depended on the person.

A true gem in the heart of Istanbul Pera Palace is so much more than just a hotel – it’s a living piece of history, an architectural gem that transports you to another era the moment you step through its doors. The aura of a bygone century fills every corner and detail, creating a truly unique atmosphere that feels like stepping into a different time. The staff are another highlight: genuinely kind, polite, always smiling, and incredibly efficient. Whether it was room service or any other request, they responded quickly and made everything feel seamless. All of this makes Pera Palace a wonderful choice for anyone looking to experience something special. The breakfast is quite good, served in the beautiful Agatha Restaurant, where we also had dinner. While the food at dinner wasn’t anything extraordinary, the space itself – with its ambiance and historical charm – more than made up for it. Overall, Pera Palace offers a magical and memorable stay, full of character and timeless charm.

However, one important drawback to note is the soundproofing – or rather, the lack of it. Due to the age of the building, noise from the street, other rooms, and especially early morning cleaning activities can be heard quite clearly. So if you’re someone who values peace and quiet, it’s something to keep in mind

Beautiful lobby, comfortable room

Service was mixed. Good but confusing getting a drink and sitting in beautiful lobby lounge.

The staff was extraordinary!

Bathtub drainage problems.

Beautiful, helpful staff

Nothing

Very polite staff.

Nothing I didn't like

Amazing hotel at the heart of beautiful Istanbul. It is actually not only a hotel but a great experience at Pera Palace in every aspect (reception, breakfast, the structure of the hotel, the history in it, the rooms)... Loved it, and we highly recommend!

The aged elegance of the hotel, the welcome from the staff and generous breakfast.

Size and design of room was great and all team were super kind and helpfull.

We didn’t have any negative experience..

The inside of the building is beautiful. The food very good Staff very welcoming Ambience very relaxing

One of the most fascinating and historically rich places I’ve ever stayed. I felt like I was experiencing a miracle for a day. I watched a play, visited the museum, and explored other beautiful corners of the hotel. It truly feels like you're traveling through history. A big thanks to Ezgi hanım, Derya hanım, and Ergin bey for their amazing hospitality. I look forward to visiting there again! Thank you, Pera Palace. You will always be unforgettable to me!

NA

We stay in Istanbul after we saw the Netflix series "Midnight at the Pera Palace" and it was a very fantastic experience, it was like to live a time travel experience. We visit also the Ataturk room and I would like to say thanks again to the staff of the hotel, particulary to Ms Esmanur, we do not ever forget our stay also thanks to her kindness.

One word: Excellent.

Breakfast was spectacular. The selection of dishes were so tantalized my taste buds.

A night at Pera Palace is invaluable!!!

Renowned Ottoman-era five-star hotel in the grand manner. Restrained opulence, attentive staff, can-do conciergerie, celebrated patrons. Refreshing lack of "business class" people and annoying Americans. Located in a fine neighbourhood, but be prepared for walking some steep and long gradients nonetheless - this is Istanbul!

The bar is a little dark and old-fashioned for my taste.

Luxurious classic. Nicest hotel I ever stayed in. Even by 5* standards, it's really really good.

SPA facilities were kinda underwhelming for 5* hotel. Otherwise I's give 10/10.

The room and the feel of the hotel was lovely. The staff were friendly and helpful

I had a lovely visit here. The hotel is beautiful and clean, the stuff is super friendly and the pool aera is also nice. I can only recommend!

The place is full of history! And it shows. Everywhere. But everything is lovingly preserved and usable. The breakfast was good. And the location was excellent. Make time to go and check room 411. You'll thank me earlier ;)

The airconditioning in the room was (apparently) centrally controlled. I've set it up to 21C, but woke up in sweat in the middle of the night to a 30C. I had to turn it off.

Second time here at Pera Palace in Istanbul. The hotel is a masterpiece of this timeless city. Great experience in the afternoon with Tea and Classic Music.

Lived up to my high expectations! Classic and elegant hotel. I will be coming back to this hotel again when I return to Istanbul.

The rich architecture and history of the hotel. The staff were lovely - it was my mums birthday and they gave us special care and a birthday cake!

Cleaning could be better, attention to details - and you are close to the road which can be quite noisy.

The stay at Pera Palace Hotel was a dream. The excellent position, the exceptional cleanliness, the fabulous breakfast for all tastes and ages, but above all the staff give greatness to this hotel that we will certainly choose on our next trip to Istanbul.

Excellent location Very clean

Transportation from Airport very expensive

The history of the hotel, cleanliness, polite staff, nice area of the city. Great was the afternoon tea and the rooms that housed the bar were magnificent. New and perhaps more luxurious Hotels will need 100 years to have the same ambience. Pera Palace is 140 years old!

The restaurant was not very cosy

From the moment you step through the doors you enter a world of old age elegance and sophistication. Warm, friendly elegant staff, fabulous rooms, gorgeous bathrooms and attention to detail everywhere! Love it.

Nothing. We love it.

Everything

Very good choice of both international and local options. It is worth buying breakfast in advance as opposed to on the day as there is a significant difference in price.

The room was beautiful the location is great near restaurant and shops

Rien

The location and the athmosphere

Strange that the reception is so close to the ecit

Heritage property with grandeur and amazing location.

Prime location , everything near by , a lot of restrains , Taksim all 5minutes walking.

It had an aspect , traditional one. Very cosy

Our stay at Pera Palace Hotel was nothing short of magical. From the moment we stepped through its historic doors, we were transported to a bygone era of elegance and charm. The Greta Garbo Corner Room was an absolute delight—graceful, serene, and filled with an air of old-world sophistication. Service at Pera Palace was impeccable. The staff exuded warmth and professionalism and in the atmosphere of the Orient Bar, we felt wrapped in the grandeur of a place that has hosted legends. For those who appreciate history, elegance, and a touch of cinematic nostalgia, Pera Palace Hotel offer an unforgettable journey through time. We left with hearts full of memories and a deep appreciation for this Istanbul icon

Great room Good breakfast and best location

Nothing

Excellent breakfast spread. Really liked the dining room. Felt very royal

We mainly stayed here for its historical significance. We loved the classic interior design of the rooms, lobby and lounge. Hotel guests were able to visit the Atatürk Museum Room for free, as well as use the first electrical elevator in the country upon request. Staff were very friendly and helpful. Location was also excellent. We had a very memorable time here!

Check-in time gets a bit crowded due to the small space in the lobby but nothing major.

Everything.. Thank you Ismaiel (Receptionist) for everything.. Shukran

Wonderful historic building, beautifully preserved and restored. Helpful, friendly and welcoming staff in all departments including the spa. Excellent spa facilities, well maintained and spotless. Great room.

We had a wonderful time. Best location in Istanbul

Amazing to be able to stay in a hotel so full of history. We only had one night at the Pera but it was great , luxurious and fun!

It’s s classic in Istambul. Amazing hotel

All excellent. At minibar they can put more sodas like coke or Fanta for exemple.

The hotel was like stepping into a historical palace.. the feels of it, the decor and the history makes it all so much more special

Excellent - one of best SPA

Location - cleanliness- SPA pool

Pera Palace has both historic and cultural significance, and the overall impression after staying for the first time in this hotel is that it was worth it! Extraordinary experience!

Internet was bit obsolete. There is something about good hotels in Turkiye not having internet connection worthy of the quality of staying!

The historic value of this hotel is priceless. Amenities in the room were excellent.

The location between two busy streets is unfortunate, with traffic noise. The high quality windows of the hotel block most of it.