The Moran CityCentre, Houston

The room was nice and spacious .

I like everything about the property

Situation of the hotel. Size and comfort of the room. Goo bed.

Nobody answering the telephone when we call the reception. When leaving for dinner we asked the reception to put additional towels in our romm. We never got them. I do not like the concept of destination fees. Why advertise the price of the room at $300 or $400 when you are automatically charged $25 of destination fees whether or not you use the supposed perks offered by the hotel (the free public parking for example ). Very difficult in this large parking to find where the clients of the hotel have to park. Lack of visible signs indicating where to park and how to get back to the hotel. Suggestion: give the clients a map of the parking. The decoration of the rooms is pretty plain, lacks warmth. Prior to the date of our stay, I probably received 5 messages o f the hotel (5 times the same message) . This is too much : 1 or 2 timely reminders would be enough.

I like the new remodel rooms since the last time I visited. Decorated very bright and luxurious. The staff was nice. Love the access to all the restaurants and live music. We had an amazing view from our room of city center.

I wish they had something going on for New years for the guest. The party was way too expensive and blocked the pool area. Parking was confusing, but it seems like shared parking for everything. Couldn't find the elevators.

Great hotel and great location. Unfortunately it's currently under construction and makes checking in unprofessional, but understand there's not much you can do about it. I'm sure it'll be very nice when the construction is finished.

Our room, a junior suite, was comfortable.

Simple buffet was over-priced given the few choices available. 2nd floor lobby did not offer a warm, inviting feeling. No comfortable waiting area to meet friends. Free bottled water in the room would be appreciated. We had one bottle provided for our four-day stay. One per person per day would be a nice, simple treat. Our TV (both sets) had transmission problems which was annoying and kept us from using either one.

Location, views

Dry wall by shower (messed up, water damage)

I love the staff and atmosphere

I didn’t like the breakfast options

Very clean & giving luxury

The bathroom light was not working and they never fixed it

Valentine at front desk was amazing, very friendly and have all the necessary information that I needed to enjoy my stay.

Hotel was under construction and cause slight inconvenience

Excellent confort very clean, modern

Perfect location an great restaurant at walking distance

The city center area is amazing. Lots of shopping and dining.

The construction that was happening at the hotel at the time.

Location

Parking

I simply love the Moran!

Location, friendly staff, cleanliness.

Clean good location

Under construction

Breakfast

Construction.

The hotel is centrally located and there are multiple shops and restaurants within walking distance.

Not a thing…

The room was nice, comfortable bed, nice lobby. I liked that you had access to lifetime fitness

Water pressure on the shower head was very hard to the point it hurt to have your face in it. Sink didn't drain well.

The room was gorgeous and spacious

The bathroom slightly showed the age of the hotel but it was still very nice.

Great Location Great staff Quite and comfortable What more could you ask for ?

Not a thing at all

The breakfast was ok but could’ve been way better

I don’t like the mattress

I love the Moran. Simply the best in everything.

The staff.

Very nice hotel, very clean. Room was very spacious, clean, bed comfortable and pillows were perfect. Air conditioning did not disappoint. Did not visit pool area. Multiple stores to shop at and multiple places to eat within walking distance we did not have to take the vehicle off the premises until check out. Staff very friendly and helpful.

No vending machines in the hotel-can drinks were $4 so definitely bring your own snacks

Loved the location. Easy walk to shops and restaurants

I tried to order sodas to the room but was told I had to go down to the bar to get them. The bar was located outside and around the corner from the hotel. Very inconvenient considering I just wanted a coke and a couple of waters.

location relative to other stuff I needed and wanted

slightly difficult to find, no big sign with business name

Convenient location for shopping, hanging out, movie theater, and restaurants.

A lot of construction at the entrance and at the main level. Very confusing. Took awhile to figure out where the entrance was and find help with baggage. Lobby is actually on the second level accessed by a somewhat hidden single elevator. Pool area was not accessible when we tried to go there due to construction. Self park is a bit of a trek.

It was nice peaceful and comfortable, I will be back.

The property was going through a renovation, but the lobby and room was very clean.

Noise from the wedding during my stay

I wasn't told during booking that the hotel was under construction and had to use the gym's pool across the street

Under construction and had to ealk to the gym to use the pool

Very comfortable beds! Loved our view. Coffee was great! Would have enjoyed it being available a while longer!

Under construction. Didn’t get washcloths. Toilets were not working for several hours because of construction..

Nothing

Online

The view was amazing the staff was nice

Breakfast was horrible it was cold the hot water in the sink of bathroom would make loud noises

It’s a great location. Rooms are large and very spacious

The property feels dated. it has not been maintained. They’re doing renovations, so it’s not at the standard it use to be.

The Moran is in an excellent location. It's located in the heart of top rated restaurants,coffee shops, shopping, and things to do. The hotel is beautiful and clean, with spacious rooms and bathrooms. I loved that the shower pressure was great with hot running water. Also glad that the shower had a barrier between floor and walk in shower (many hotels don't have this which leads to water on the floor outside of the shower). Room comes with a refrigerator, coffee maker, additional toiletries. No microwave, but that was no worries. If you're looking for a beautiful hotel, great location where you can avoid Freeway to go to other attractions nearby this is for you!

I didn't like the fact that there's construction at the hotel until April 4th. I wish that this was communicated to me prior to booking this week because I would've postponed until pool, gym, and live music in hotel were open. Thankfully, there was a small live music event right next door at Radio Milano. My husband also had back pain from the bed. They do sit low. I was fine though. (Extra pillows may help for those that get back pain). If pool and gym were open I believe I'd give this hotel a 10. I will definitely be back.

Loved how friendly the staff was. They went over and beyond to accommodate all of my needs. I loved the modern & chic aesthetic of the hotel Location is perfect in my opinion Breakfast was also very yummy - lattes and cappuccinos available for purchase

The bed wasn’t as comfortable as I had hoped

Perfect location. A plethora of restaurants & shopping centers in close proximity.

The room got pretty humid often. Anytime the a/c unit wasn’t actively blowing cold air the room would feel stuffy, & humid. Breakfast is also extremely bland. Parking is a headache on busy days like the weekend.

The front desk staff was great!!

The breakfast was absolutely disgusting! I honestly understand why it was free. The bedding on the bed was very thin. No comforter or anything. We all have a cough now. Valet parking was the worst!! Non attentive, charged us for an extra night when we were not parked

Rooms were bright, clean and neat

Construction, but that was unavoidable

no microwave, refrigerator not working, no bathtub, not as spacious as online .. for the money paid, I was a little disappointed

Very clean and all the stuff is friendly:)

N/A

Location

Was a given a room in lower class than booked. Standard instead of junior suite

not much foods at all

I did request to check out 1 day earlier, original checked out date is Jan 1st, 2024, but we checked out on Dec 31, I sent email to both Moran and booking .com but no one replies to my email requested.

It was Very beautiful and friendly even at night time.

The toilets sometime wouldn’t flush and the sink would fill up and take forever to drain

While complimentary, the breakfast "buffet" was lack luster.

Clean, modern hotel in a great location. We stayed here for a date night and it's a great value with all the nearby food, bars, movie theater, etc. Free breakfast was really nice. Would definitely stay here again.

Great location and spacious room.

Blocked sink, damp patches on the walls

great rooms! great view too on 10th floor

If you travel to Houston and are looking for a place to stay where you have a good selection of restaurants and shopping within walking distance from the hotel, I would highly recommend looking at the Citycentre where Beltway 8 intersects with I10. In this area, The Moran is an excellent option to stay. I have used this hotel for 10+ years and always come back. The hotel was a little bit "shinier" some years back, but the package of location, facilities, restaurants and hotel quality is hard to beat in Houston.

The hotel has changes name over the years, but very little renovation has been conducted. It is still a very good hotel, but maybe it is time to freshen up some parts of the hotel?

It was an ideal location m, the continental breakfast was really good, and the area has great restaurants! It is also plenty of shopping strips directly on the street of the hotel. The hotel is also very beautiful and there’s a lounge right on the property! I highly recommend!

I didn’t like that the pool closed earlier than expected.

That everything was walking distance.

Every was perfect.

Location