The Moran CityCentre, Houston
Expert reviews
“The first thing you’ll notice about The Moran (formerly the Sorella) is its dynamite location near shops, dining, and entertainment. Shopping enthusiasts—you’re right by the CityCentre plaza in Memorial City, a mixed-use space with something for everyone.”
“This refreshingly modern luxury hotel anchors the expansive CITYCENTRE retail development, accenting Houston’s 21st-century glimmering architecture. Rooms with floor-to-ceiling windows offer sweeping views of multiple skylines and the ‘Energy Corridor’.”
What guests liked
- Top location
- Comfortable beds
- Restaurant
- Free parking
All you need to know
Experience the blend of contemporary design and top-tier hospitality at The Moran, nestled in the vibrant core of Houston’s CITYCENTRE. The AAA Four Diamond destination offers everything from high-quality dining to a dynamic environment, and a premier selection of guest facilities. Plan a compelling journey to remember with us.
Select from an elegant assortment of lodgings, each boasting individual stylish elements. Designed and adorned considering the lively spirit of the neighborhood, these hotel rooms in Houston, TX present unparalleled comfort paired with a lively charm.
Relax beside the hearth and relish live music along with unique culinary delights at Fireside. Alternatively, secure your spot at Radio Milano and indulge in the rich tastes of Mediterranean cuisine, rounded off by a relaxing beverage at the Milano Bar situated downstairs. The Moran caters to all preferences.
Hotel deals & lowest price guarantee
We partner with Booking.com and Agoda. Both booking websites offer the lowest price guarantee so you can be certain you will always get the best deal for this hotel. If you have seen a better price elsewhere, all you need to do is contact the booking website and they will refund you the difference immediately. You can price match right up until the day before check-in.
Location
Recent guest reviews
5 January 2025
Very nice and lively place to be but attention to the client could be improved,
Situation of the hotel. Size and comfort of the room. Goo bed.
Nobody answering the telephone when we call the reception. When leaving for dinner we asked the reception to put additional towels in our romm. We never got them. I do not like the concept of destination fees. Why advertise the price of the room at $300 or $400 when you are automatically charged $25 of destination fees whether or not you use the supposed perks offered by the hotel (the free public parking for example ). Very difficult in this large parking to find where the clients of the hotel have to park. Lack of visible signs indicating where to park and how to get back to the hotel. Suggestion: give the clients a map of the parking. The decoration of the rooms is pretty plain, lacks warmth. Prior to the date of our stay, I probably received 5 messages o f the hotel (5 times the same message) . This is too much : 1 or 2 timely reminders would be enough.
5 January 2025
New Years Staycation
I like the new remodel rooms since the last time I visited. Decorated very bright and luxurious. The staff was nice. Love the access to all the restaurants and live music. We had an amazing view from our room of city center.
I wish they had something going on for New years for the guest. The party was way too expensive and blocked the pool area. Parking was confusing, but it seems like shared parking for everything. Couldn't find the elevators.
3 January 2025
Lots of potential
Great hotel and great location. Unfortunately it's currently under construction and makes checking in unprofessional, but understand there's not much you can do about it. I'm sure it'll be very nice when the construction is finished.
29 December 2024
Frankly, I felt our stay was not worth $450+ per night.
Our room, a junior suite, was comfortable.
Simple buffet was over-priced given the few choices available. 2nd floor lobby did not offer a warm, inviting feeling. No comfortable waiting area to meet friends. Free bottled water in the room would be appreciated. We had one bottle provided for our four-day stay. One per person per day would be a nice, simple treat. Our TV (both sets) had transmission problems which was annoying and kept us from using either one.
28 December 2024
Would be back
Location, views
Dry wall by shower (messed up, water damage)
27 December 2024
Fabulous
I love the staff and atmosphere
I didn’t like the breakfast options
11 November 2024
Overall was amazing
Very clean & giving luxury
The bathroom light was not working and they never fixed it
6 October 2024
Exceptional
Valentine at front desk was amazing, very friendly and have all the necessary information that I needed to enjoy my stay.
Hotel was under construction and cause slight inconvenience
29 September 2024
Only stayed one night but rested well because is very quite
Excellent confort very clean, modern
Perfect location an great restaurant at walking distance
28 September 2024
Exceptional
The city center area is amazing. Lots of shopping and dining.
The construction that was happening at the hotel at the time.
23 September 2024
Very relaxing
Location
Parking
9 September 2024
Great place to stay.
I simply love the Moran!
Location, friendly staff, cleanliness.
29 July 2024
Very good
Clean good location
Under construction
10 July 2024
Very good
Breakfast
Construction.
20 June 2024
Excellent hotel stay!
The hotel is centrally located and there are multiple shops and restaurants within walking distance.
Not a thing…
19 June 2024
Pleasant
The room was nice, comfortable bed, nice lobby. I liked that you had access to lifetime fitness
Water pressure on the shower head was very hard to the point it hurt to have your face in it. Sink didn't drain well.
5 June 2024
I would make this a common spot to stay in Houston, for sure.
The room was gorgeous and spacious
The bathroom slightly showed the age of the hotel but it was still very nice.
4 June 2024
The best Bang For your buck !
Great Location Great staff Quite and comfortable What more could you ask for ?
Not a thing at all
30 May 2024
Exceptional
The breakfast was ok but could’ve been way better
I don’t like the mattress
29 May 2024
This is my second time and I convinced on of my friend to come for a week with me and she was in love with the place.
I love the Moran. Simply the best in everything.
The staff.
27 May 2024
Lots of fun
Very nice hotel, very clean. Room was very spacious, clean, bed comfortable and pillows were perfect. Air conditioning did not disappoint. Did not visit pool area. Multiple stores to shop at and multiple places to eat within walking distance we did not have to take the vehicle off the premises until check out. Staff very friendly and helpful.
No vending machines in the hotel-can drinks were $4 so definitely bring your own snacks
24 May 2024
Very good
Loved the location. Easy walk to shops and restaurants
I tried to order sodas to the room but was told I had to go down to the bar to get them. The bar was located outside and around the corner from the hotel. Very inconvenient considering I just wanted a coke and a couple of waters.
17 May 2024
it was good, glad I choose it over any other hotel
location relative to other stuff I needed and wanted
slightly difficult to find, no big sign with business name
16 May 2024
Nice location. Hotel construction is an issue. Confusing entrance.
Convenient location for shopping, hanging out, movie theater, and restaurants.
A lot of construction at the entrance and at the main level. Very confusing. Took awhile to figure out where the entrance was and find help with baggage. Lobby is actually on the second level accessed by a somewhat hidden single elevator. Pool area was not accessible when we tried to go there due to construction. Self park is a bit of a trek.
23 April 2024
Exceptional
It was nice peaceful and comfortable, I will be back.
22 April 2024
Excellent and clean facility
The property was going through a renovation, but the lobby and room was very clean.
Noise from the wedding during my stay
7 April 2024
Pleasant
I wasn't told during booking that the hotel was under construction and had to use the gym's pool across the street
Under construction and had to ealk to the gym to use the pool
3 April 2024
Can’t wait to see what you will be after renovations are done
Very comfortable beds! Loved our view. Coffee was great! Would have enjoyed it being available a while longer!
Under construction. Didn’t get washcloths. Toilets were not working for several hours because of construction..
1 April 2024
The night manager was so friendly and helpful
Nothing
Online
1 April 2024
It’s was ok
The view was amazing the staff was nice
Breakfast was horrible it was cold the hot water in the sink of bathroom would make loud noises
30 March 2024
Pleasant
It’s a great location. Rooms are large and very spacious
The property feels dated. it has not been maintained. They’re doing renovations, so it’s not at the standard it use to be.
18 March 2024
Great Hotel Great Location!
The Moran is in an excellent location. It's located in the heart of top rated restaurants,coffee shops, shopping, and things to do. The hotel is beautiful and clean, with spacious rooms and bathrooms. I loved that the shower pressure was great with hot running water. Also glad that the shower had a barrier between floor and walk in shower (many hotels don't have this which leads to water on the floor outside of the shower). Room comes with a refrigerator, coffee maker, additional toiletries. No microwave, but that was no worries. If you're looking for a beautiful hotel, great location where you can avoid Freeway to go to other attractions nearby this is for you!
I didn't like the fact that there's construction at the hotel until April 4th. I wish that this was communicated to me prior to booking this week because I would've postponed until pool, gym, and live music in hotel were open. Thankfully, there was a small live music event right next door at Radio Milano. My husband also had back pain from the bed. They do sit low. I was fine though. (Extra pillows may help for those that get back pain). If pool and gym were open I believe I'd give this hotel a 10. I will definitely be back.
11 March 2024
Wonderful stay - utopian feel
Loved how friendly the staff was. They went over and beyond to accommodate all of my needs. I loved the modern & chic aesthetic of the hotel Location is perfect in my opinion Breakfast was also very yummy - lattes and cappuccinos available for purchase
The bed wasn’t as comfortable as I had hoped
7 March 2024
The Moran is the perfect stay. Extremely family friendly, great location & nice scenery.
Perfect location. A plethora of restaurants & shopping centers in close proximity.
The room got pretty humid often. Anytime the a/c unit wasn’t actively blowing cold air the room would feel stuffy, & humid. Breakfast is also extremely bland. Parking is a headache on busy days like the weekend.
4 March 2024
Very good
The front desk staff was great!!
The breakfast was absolutely disgusting! I honestly understand why it was free. The bedding on the bed was very thin. No comforter or anything. We all have a cough now. Valet parking was the worst!! Non attentive, charged us for an extra night when we were not parked
18 February 2024
Exceptional
Rooms were bright, clean and neat
Construction, but that was unavoidable
29 January 2024
Pleasant
no microwave, refrigerator not working, no bathtub, not as spacious as online .. for the money paid, I was a little disappointed
18 January 2024
I love this please i can recommend to others.
Very clean and all the stuff is friendly:)
N/A
2 January 2024
Very good
Location
Was a given a room in lower class than booked. Standard instead of junior suite
2 January 2024
Very good
not much foods at all
I did request to check out 1 day earlier, original checked out date is Jan 1st, 2024, but we checked out on Dec 31, I sent email to both Moran and booking .com but no one replies to my email requested.
1 January 2024
I would stay again was extremely beautiful day and night
It was Very beautiful and friendly even at night time.
The toilets sometime wouldn’t flush and the sink would fill up and take forever to drain
28 December 2023
Fabulous
While complimentary, the breakfast "buffet" was lack luster.
17 December 2023
Excellent stay in City Center. Great for couples.
Clean, modern hotel in a great location. We stayed here for a date night and it's a great value with all the nearby food, bars, movie theater, etc. Free breakfast was really nice. Would definitely stay here again.
11 December 2023
Fair
Great location and spacious room.
Blocked sink, damp patches on the walls
27 November 2023
Fabulous
great rooms! great view too on 10th floor
17 November 2023
Excellent where the package of location, restaurants and hotel quality is hard to beat in Houston
If you travel to Houston and are looking for a place to stay where you have a good selection of restaurants and shopping within walking distance from the hotel, I would highly recommend looking at the Citycentre where Beltway 8 intersects with I10. In this area, The Moran is an excellent option to stay. I have used this hotel for 10+ years and always come back. The hotel was a little bit "shinier" some years back, but the package of location, facilities, restaurants and hotel quality is hard to beat in Houston.
The hotel has changes name over the years, but very little renovation has been conducted. It is still a very good hotel, but maybe it is time to freshen up some parts of the hotel?
25 October 2023
Book this hotel! You will not be disappointed!
It was an ideal location m, the continental breakfast was really good, and the area has great restaurants! It is also plenty of shopping strips directly on the street of the hotel. The hotel is also very beautiful and there’s a lounge right on the property! I highly recommend!
I didn’t like that the pool closed earlier than expected.
24 October 2023
I was there for classes and it helped that everything things was closed to me.
That everything was walking distance.
Every was perfect.
13 October 2023
Very good
Location
Hotel facilities
Food & Drink
- - Restaurant
- - Bar
- - Breakfast in the room
- - Snack bar
- - Kid meals
- - Wine/champagne (additional charge)
General
- - Room service
- - Non-smoking rooms
- - Facilities for disabled guests
- - Family rooms
- - Lift
- - Safety deposit box
- - Soundproof rooms
- - Heating
- - Non-smoking throughout
- - Air conditioning
- - Designated smoking area
- - Shuttle service (free)
- - Minimarket on site
- - Paid WiFi
Business facilities
- - Meeting/banquet facilities (additional charge)
- - Business centre
- - Fax/photocopying
Reception services
- - 24-hour front desk
- - Express check-in/check-out
- - Luggage storage
- - Invoice provided
Activities
- - Fitness centre
- - Bowling (additional charge)
- - Spa/wellness packages
- - Fitness
- - Movie nights (additional charge)
- - Themed dinner nights (additional charge)
- - Happy hour (additional charge)
- - Cooking class (additional charge)
- - Live music/performance
- - Live sport events (broadcast)
Outdoors
- - Terrace
- - Outdoor pool
- - Sun terrace
- - Outdoor pool (all year)
- - Outdoor furniture
Cleaning services
- - Laundry (additional charge)
- - Dry cleaning (additional charge)
- - Ironing service (additional charge)
- - Trouser press (additional charge)
- - Daily housekeeping
Parking
- - Parking garage
- - Electric vehicle charging station
- - Accessible parking
Accessibility
- - Wheelchair accessible
- - Higher level toilet
Pool and wellness
- - Sun loungers or beach chairs
- - Sun umbrellas
- - Fence around pool
- - Swimming pool
- - Swimming Pool
Miscellaneous
- - 24-hour security
- - Key card access
- - Security alarm
- - Smoke alarms
- - CCTV in common areas
- - Fire extinguishers
- - Breakfast takeaway containers
- - Delivered food is securely covered
20 January 2025
I would stay here again !! Amazing