Hotel ZaZa Museum District, Houston

Proximity to museums

The rooms need some sprucing up

Clean comfortable room. Hotel was in a great location for museums

We checked out a day early. Was told we would get a refund but some fees would still be there and have not been given any refund!! If you are hungry, you aren’t allowed to bring any food into you room. You have to pay for the $7 per snack or drinks they have in the hotel.

Not applicable, only there overnight and didn’t eat

As always coffee machine and free water in the room

Cleanliness butifull hotel conveniently located to the museums and rice village

The hotel restaurant is good, but their menu doesn't change. After a three week stay, I was basically eating the same things. The hotel shuttle takes you up to 3 miles, which is great, but you would often have to wait 25 minutes and feel like you were bothering them .

Large room with very comfortable spacious bed

Breakfast selections in the restaurant could have a more European selection . Most choices are very large and American style choices

The food.

We had to be moved to another room because our booking gave us handicap and water was running all over the bathroom floor from the shower.

Love the location and the overall vibe of Zaza!

Small bathroom

The location and uniqueness!

location

price

I loved the facilities, cleanliness and location of the hotel, as well as the kindness of the people that works there. They are professional and attentive to the needs of their guests.

The car that they offer to move around is not always available. They ask to be 30 min before waiting to ensure the ride, but since it only covers places nearby, maybe they could have more than 2 of them to ensure comfort of their guests. Each time, even 30 min before I had to take an uber because it was super complicated to ensure a ride. Also, there's no available staff in the pool since very early in the day. By 17:00 hrs the bar was closed and there was no one available to ask for anything. I noticed three couples concerned about the same thing. However, the bar is serving cocktails since 10am when only few people was asking for them. They need 2 different teams (morning and afternoon) to attend.

location

dark and gothic rooms

The only good thing about this hotel is the location.

The whole place has a dank, dark feel. The lighting is so dim that it feels like the twighlight zone. My room had such minimal light that it was uncomfortable. In addition the room felt like a trysting ground for gay men. There was a nude male torso on display and the brown walls and carpet were unwelcoming. I reserved a balcony room, looking forward to fresh air, light and relaxing views. Instead I was located on the side that faces a parking garage with a power generator that roars both day and night. If you do book here ask for the side facing the park. The only virtue of this hotel is its proximity to the Houston Museum of Fine Arts and the rest of the Museum District.

Coffee on the same floor

location

Great location, comfortable beds, enjoyed pool

Some staff was not very pleasant. Valet parking was very expensive - $45 / night - with no other options.

Toiletries were nice. Having balcony was nice. Pool was nice. Location for museums and park is great.

The 2 beds were small doubles... very small for a family so we had to sleep 1 adult 1 child per bed. Overpriced bar and snack items in room. Breakfast NOT included was a disappointment. Small pool behind bridge - unsure what it served as...it was really dirty and shallow. Either make it appealing to children as a small and safe splashpool or turn it into a pond - currently it does nothing and is an eyesore. Some of the hotel was blocked off for functions which was shame as my daughters wanted to play the piano in the sitting area behind elevators. Overnight parking at 45$ seemed a little steep.

Nice location close to the Museums and city center.

Turn down service, afternoon snacks pretty lobby and room

cocktails in the restaurant were for some $22. That is too much even for a good restaurant in Houston.

Delicious breakfast— huge portions and lovely restaurant with pretty lights at night.

Initially put in room over air conditioning and no view so they kindly moved us— 7th floor much better. Pool had no water till last day and unheated. Very dark hallways. Excellent coffee on each floor in morning. Very nice maids.valet cost 90.00 for two days. Safe though expensive. Close to natural history museum.

I love the location right by the park and museums. The restaurant is good and it’s a very pleasant to sit at, especially when its warm and they open the windows. They design of the hotel is fun. They had coffee at every floor in the mornings beverages and snacks at the lobby in the afternoon which was very pleasant.

The design is nice but they haven’t renovated the building. Things are a bit old. The carpet looks too old. The staff was a little intrusive. They were knocking at our door on check out day while we were dressing up just to ask at what time we were checking out.

I like the staff I like the complimentary champagne and strawberries for our anniversary

The room was hot our mirror was cracked

style and comfort

I experienced new art!

valet price & process

location and cleanliness

breakfast for 80 bucks was a bit over the top

A good traditional hotel in the museum district. A nice place to stay near the Universitiy and the cultural life.

It's a little bit old but still working properly and the staff is very helpful.