The Peninsula Hotel, Hong Kong

The location is perfect, the building is stunning, loads of different restaurants & bars inside the hotel. I enjoyed myself so much that I had to extend my stay! All staff members offered a 5 star customer service.

Strategic location and great hospitality

Friendly staff who greeted us at the door and escorted us to our beautiful room.

Friendly

Room facilities are almost perfect but wondering how can you left out the basic toilet bidet or toilet seat bidet

Excellent location Room with nice view Modern facilities

I didn’t receive any calls or messages as being told by hotel staff when the room was ready. My suitcases were not in the room as being told by hotel staff that they would be in the room. We could not log on to wifi by the room number and surname and had to call and request a different password.

Luxury room with harbour view. Famous Afternoon Tea set. Rolls Royce Transfer to Airport.

Nothing

I lived in Hong Kong for 2 years, 30 years ago. I visited The Peninsula several times over that period including attending a fabulous New Years Eve party and I promised myself then that I would stay there "one day". I have returned to Hong Kong on 3 previous occasions but stayed elsewhere. On this occasion it was time. I waited 30 years to stay in the Grand Dame. We had a lovely room with an uninterrupted harbour view, we ate in several of the restaurants and I savoured every minute. The evening buffet in the Verandah restaurant with the drinks package was sumptuous and great value for money. We had drink in Gaddis and had lunch by the swimming pool, (make sure you try the crab spring rolls, they melt in your mouth). We ate a late supper in the Lobby and the waiter was friendly, chatting about the wine choices, even though we were coming up to the end of the food service time but he didn't rush us at all. The breakfast buffet was astonishingly varied and for one of my 4 (!) breakfast courses I had teriyaki salmon and deep fried crispy prawn wantons - just delicious! It was raining for most of our stay at The Peninsula and I didn't care one jot! We stayed in and enjoyed the hotel. I swam in the pool and we wanted for nothing. We didn't really explore the shops much but were pleasantly surprised to find a discount in the souvenir shop for hotel guests. All of the staff we talked to were uber friendly, knowledgeable and helpful and we particularly liked talking to the Food and Beverage Manager/Director (?) about how much we loved the food in the hotel and we also had an animated conversation with him about Arsenal Football Club! Finally, I was blown away by the size, quality and quantity of flower arrangements in the hotel. I am very interested in flower arranging and I have to commend the in house team for putting on so many flawless displays.

EEEEERRR, nothing! Well, perhaps one thing - we only stayed 2 nights and I wish it had been much longer.

I feel that The Peninsula has a special class and tradition. The work of all the staff is wonderful.

Non

Everything, just perfect

Toilets did not flash well.

Staff is brilliant. The mixture of Old Hongkong and update HK. Building is part of history , the great entrepreneur build with dream.

Strict regulation constrains service but staff are flexible enough to host the guest.

The property’s location was really great with the new K11 shopping centre being built right across the road. Furthermore, the staff’s etiquette as well as training goes above and beyond.

Because the hotel is world famous and many well known brands in the lobby, you often find groups of tourists in the lobby making it feel a little overcrowded. However, if you look past that the hotel is 100%.

Room was a bit too small but well appointed. Location was excellent. Very good breakfast

The staff were amazing, they couldn’t do enough for us

The Peninsula is such a gorgeous hotel. All of the staff are very friendly and professional. Our room was stunning and beds...well let’s just say I’ve never slept so well in my life. Exceptional beds and bedding. I was there to celebrate my birthday with my daughter and the hotel were fabulous and even brought up a beautiful cake and card. Outstanding! We Hope to visit again for our next holiday.

Everything was great about it

Transportation arrangement could have been more coordinated.

The location is very good. I was given a high floor room with great harbor view, enjoy the splendid night view from the room.

The given room was very clean. The daily cleaning was excellent. Good location at the heart of Tsim Sha Tsui. The breakfast environment and food were excellent although the food verity could be better.

NIL

Location, view of the harbour. Staff very attentive.

Nothing, everything was perfect.

double glass window make the room quite feel warm because of good ceiling height high definition of the TV very good sea view very pretty of the marble stone or granite

toilet basin look old style old fashion of the shower hot and cold control

very nice place to stay. Room is very clean and well-equipped

The friendliness & helpfulness of the staff esp Joey Lai at the Front Desk & the Concierge.

none

location

nothing

The breakfast was wonderful. the waiters and waitress are polite and professional. the room was very quiet though facing to the street. hot water comes immediately when open it.

not found yet, maybe next time I can do.

Great food and service Spacious and comfortable bedroom Staff very helpful and kind

Cheap quality toilet paper Water of the indoor swimming pool too cold