Hotel The Ritz-Carlton, Hong Kong

Beautiful location with the view and very modern amenities, authentic , friendly staff

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Property was amazing incredible hotel w spectacular views pool was amazing and the service was beyond expectations they cared for every aspect of my stay FANTASTIC SERVICE

The only thing I didn’t like was the use of the strong perfume smell in the lobby and hotel a little bit would go a long way but for me was way over the top

Lovely hotel really central and very relaxing which is what we needed to break our trip.

the room is super clean. Staff services are great. location is perfect.

the breakfast is bit boring and not too many choices.

Very great service! Good location, good staff n good facilities.

The breakfast is bit boring

Our entire stay was absolutely amazing. We decided to upgrade to the corner room and it was the best decision ever - the view over Victoria Harbor from the 117th floor is simply magnificent. The pool is also extraordinary, as is the entire hotel and the experience it provides. We can't say enough about how attentive and helpful the staff were, taking care of even the smallest details (like leaving a souvenir bookmark on my book by the cleaning staff, or sending over a bottle of wine when our shower had a small malfunction). Thank you!

All perfect from the moment we entered the property, location-facility-room-view-Club Access- list is endless….. Full marks to the team to put their utmost efforts to make our stay so pleasant and memorable.

All perfect🥰

Buffee 5times / day

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lovely, spacious room with beautiful views!

The excellent service and friendly staff 👍

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Everything, but most of all is the staff. Everyone I've come in contact with, either in person or over the phone, is so friendly, professional, and helpful. They are truly the asset of this hotel and what keep the guests coming back time and time again. I indicated in the booking that I was there for a weekend of the birthday celebration. The hotel staff decorated the room to give me a lovely surprise when I checked in. They also sent a complimentary birthday cake, with a hand-written card and a lion 🦁 soft toy. These gestures are very thoughtful and made my stay there special and memorable. I really appreciated it.

If I have to point out one thing, the interior feels a little dated.

easy access from International Airport by AirPort Express train. Great room views of Victoria harbor.

There can enjoy the beautiful Hong Kong

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The staff! Every single interaction was one of the best service experiences I've ever had in a hotel. The ladies and gentlemen knew what I needed before I did, and the extent to which the staff go the extra mile without being prompted is truly outstanding. The hotel itself is gorgeous with excellent facilities. Daqueen in the spa is truly outstanding at her work - knowledgeable and kind. Mike at Tin Lung Heen was outstanding. The ladies and gentlemen at reception are the most helpful I've ever experienced. I was lucky to be upgraded to a room with a corner window.

That I had to leave. This place feels like your close friends welcoming you into their home.

staffs were excellent. Specially Manager May was very helpful . Restaurants are top class well decorated. And the view is breathtaking-

I think too many staffs.

Perfect view, clean room, amazing bathroom. Amazing!

All good.

Everything. It’s the best hotel in my life. Panoramic view from the suite was the best I’ve ever seen. Service, food, staff, cleanliness- everything was great. We certainly come back again!!!

nothing to complain about

Room was spacious with 270 panaroma view (though have to wait for an hour to get our room) and staff were fantastic

Breakfast was still a bit below expectation. Not too many type of food there, seen much less than that of Shangri-la.

Great location, hotel facilities, astonishing view from room

There were some problems with restaurant reservation: started communication via email, got a nice recommendation, but couldn't manage to finish booking because got no answer to letter with chosen time so I had to arrange a dinner via website. In the end the dinner was great but still communication could be more convenient.

exceptional 7 star service and breathtaking views of Victoria Harbour

the staff was amazing

a little pricey

high up with complete harbour view

a bit tired looking , needs refresh! no weighing scale and sewing kit in the room ??

Very good service and helpful staff. The food was very good.

I loved the attention to detail, even before we got there, the hotel staff had already helped me arrange some things.

Absolutely nothing, the hotel is flawless, the property and the staff!

swimming pool was breathtaking. great personal, chef neck chand was incredible! delicious food