The Reverie Saigon, Ho Chi Minh City

Beautiful hotel in an ideal location with exceptional service. It was absolutely first class.

The staff were really helpful and polite,the decor was classy and cool and the food was exceptional.

Excellent location. Staff are very friendly and helpful. The room is a good size and the bathroom, in this room, has one of the best layouts I've ever seen. The pool is a good size and usually not too busy. The Chinese restaurant is excellent (Michelin rated).

We used the spa and although my experience was good, my wife had a very bad experience. She tried the cupping massage and the masseuse may not have been very experienced doing this as my wife good a very bad burn on one side of her back. The spa staff were not terribly helpful in resolving this issue.

Stayed at this hotel many times, staff is always the highlight. Service is amazing, location is amazing, no other place like Reverie.

Modern hotel, centrally located with dramatic decor, great customer service. We had a king size room on top floor an the view was amazing.

nothing

A must-go hotel in HCMC. Having been to a few other hotels in Vietnam and seeing friends hotels in HCMC. The Reverie is truly the best here. The Breakfast was good and a variety of choices, amazing Vietnamese coffee. The staff was helpful and kind. The spa treatment was amazing, Phuong - she did an amazing job during my 3 hours spa treatment with her. I felt brand new! My husband really liked the amenities at the gym also and was able to get decent work outs in! The hotel is absolutely the most beautiful and elegant hotel in HCMC. The aesthetics are very “Crazy Rich Asians” and so beautiful and lavish. I Would return in a heartbeat.

Location was perfect

Amazing choices and all of a very high quality. I think the best buffet breakfast I have ever had.

This our 2nd time staying here, our suite are amazing.we love it so much that’s why we came back🤗

Good location, good interior design

Air conditioner system is not matched, not state of art yet

Location, staff, and the cleanliness of the room as well as the amenities.

Very stylish and great location

Slow service on the executive lounge

Location

Overpriced for what it is .

Absolutely love the property! Absolutely so stunning! Puts you in awe! Highly recommend! Great location and walking distance to most shopping malls and markets. Highly recommend! The breakfast is also amazing!

Nothing 💙

A nice luxurious hotel. great location and food was good too

there was no balcony to the rooms

The location is perfect for a visit to Saigon. The staff are attentive, the hotel caters for all your needs, I had such a wonderful time and will be revisiting. If you’re planning visiting Saigon for NYE like I did this hotel is perfect

There is nothing not to like about this hotel

Outstanding service, quality accommodation and a fabulous downtown location.

N/A

Wonderful hôtel amazing décoration full of marbles, every détails are beautiful ****** Hotel 👍👍👍👍

Nothing

Stunningly beautiful property. Amazing attention to detail. Very courteous and helpful staff.

Nothing!

Everything else except the check out

Check out process at the lounge. It’s supposed to be a privilege for guests in more expensive rooms but it’s not. If someone is checking out before you there’s no place to seat or even stand and wait in line. Instead you’re supposed to wait outside in the hall We waited 15 minutes with bags in our hands for a lady in front of us to check out and two other guests that came after us just turned away.

Very kind and welcoming staff. Excellent service. Very nice rooms. Top notch. Would stay again.

great location, great hospitality, great facility

room could smell better and fresher

The Reverie is a five-star hotel in downtown Saigon. The room was in a modern, minimalist stye with an excellent city view. It is reminiscent of the view from the Hudson Yards in Manhattan, and coincidentally the hotel building is called "Times Square." The price for high-end luxury is reasonable. We ate or had drinks at the bar in the basement and on the sidewalk tables outside the bar. We also had room service a few times. The hotel food is very good. The service is also very good. There is a Michelin-star Chinese restaurant, but we didn't get around to eating there. The gym is good but not great. It has the essential nautilus machines if you improvise. The rooftop pool is spectacular.

The reservation desk is on the seventh floor, so to check in and out, you need to go to the seventh floor and take a different elevator to and from the ground floor. The gym could have more equipment as there is no fly or biceps machine. Overall, few complaints.

The facilities of the hotel.

Wifi could be faster.

nice property, good checkin experience, lovely staff, big room size, location is the best. highly recommended

all good

Amazing people and location. Gorgeous and fun decor. Great shower and incredible sheets and bed. Not to mention the view.

The tech / tv was outdated. No ability to cast or login to streaming services and no pay per view. Not a big deal but in a hotel this awesome and a room this gorgeous it would have been good to sit and enjoy it a bit more and watch a movie or something together.

Amazing!!

Nothing

Spectacular

Restaurants

Location and unique

Price

The decor was impressive. The breakfast was very good and they are willing to go out of their ways to assist you with any requests.

Rooms are not sound proof

Fantastic experience! Everything from the room, to the service - excellent!

Nothing

A great property ! A bit overrated based on the fabulous entrance . I felt I was a king

The elevator has no light so you would feel unsafe The breakfast extremely pricey and so little variety

A delicious morning buffet❣️

Nothing

Amazing hotel. I can't afford this kind of place in the U.S. so it was nice to go while in Viet Nam and take advantage of the lower rates. The hotel is beautiful, but a bit confusing being spread out over many floors. The room was beautiful with an amazing view. The staff is very kind and capable. It was really just amazing. It was my birthday and they brought me a piece of chocolate mousse cake. That was so nice.

Nothing. One can't argue with perfection.

Location, high level of cleanliness, superb service from staff, opulent, luxurious and attention to details. The best hotel I’ve ever stayed in.

Nothing

Cleaned

Real 5 star hotel, not an old “used to be 5 star.”

A great place to stay - the decor alone is worth the price of admission. The room was well appointed, the view fantastic and the bed very comfy. Very central spot right on top of Nguyen Hue.

Nothing of note - great place

Perfect high room with great view and big space

Humid odor in the room. Mold?

Everything

Nothing

A beautiful stunning hotel!

Extraordinary

Everything is perfect

Luxurious, comfortable and great location. But above all, the staff were attentive and very helpful. It is an exceptional establishment.

Decor Luxury ambience and feel Overall courteous and respectful staff

Inflexible and limitations of chefs to prepare dishes / food for Individuals with allergies

i loved all aspects of this Hotel - food - fantastic - service - amazing - location is perfect - facilities are perfect - my self and my wife had a great time - I would truly recommend this Hotel to everyone

nothing - every thing was perfect

The most wonderful experience. Staff were incredible as was the decor.

Nothing

Beautiful hotel. We really enjoyed it

Nothing. It was excellent

I like everything about this place. I re-visit the Reverie Saigon every year. I enjoy the layout and design of the building, the kindness of all the staff, the delicious morning buffet, the best spa treatment facility i have used in HCM. The room was spacious, with a great view and amenities.

I have re-visited the Reverie over the past years and have come to my attention that the building decor is falling apart and really needs to be serviced/maintained. The pool tiles have fallen away from the surfaces in areas, lighting and buttons in the rooms have been worn. However, these are minor things.

The restaurant staff were wonderful. Especially Ngoc at breakfast