Park Hyatt, Ho Chi Minh City

Everything was spot on. The staff, food and hotel facilities were exceptional. Nothing was too much trouble and we were looked after impeccably.

The professional and very friendly, helpful and competent staff. The pool, its water quality, and cleanness was amazing The daybeds around the pool are great and the staff very accomodating

The desk in the room, with its horizontal wood barrier at foot level was very uncomfortable. The expectations you set about the breakfast did not hold. It was standard and ok but nothing special. So we used it only once.

WOW! This is a VERY nice hotel. It was very superior to others.

almost everything

perhaps the only thing is that the water of the pool was way too warm

beautiful hotel, excellent service, amazing buffet breakfast

From the moment we arrived everything was gold standard- the food the facilities the staff and the attention to detail. if you’re not satisfied with this hotel I feel that nothing would satisfy you.

I would have like to stay longer. No negatives at all.

it’s so perfect in detail.

nothing I don’t like

The attention to detail from the outstanding service and food preparation to the decor. Loved all of the artwork and enjoyed the “old world” atmosphere that was achieved while incorporating all of the modern technologies and amenities. The fitness center was the most complete of any hotel I’ve ever stayed at.

Can’t think of anything. Everything was perfect.

Breakfast was great , staff super friendly as always Super clean rooms and amenities, pool area lovely. Can’t wait to return

Everything excellent as always

Best hotel in Saigon. Excellent location, friendly and professional staff, very nice restaurant and bar. Wonderful breakfast buffet and a la carte dishes and the best part was able to enjoy the local street food at a comfortable venue.

beautiful property, well located and excellent service

The service and the location are amazing. Food is super good too (western and asian)

Certain pieces of furniture feel old but that’s just a personal opinion

everything was very international and well done. you have a very good hotel

nothing to say here

I was surprised by the luxurious feel of the hotel. Everyone was friendly and professional. The photo of the exterior of the building did not do justice to how the inside looks like. It was like an oasis in the middle of the chaos of hcm city. The room was quiet and the gym is open for 24h! All kept clean and neat. We were provided with daily fruit in our room.

The air conditioning could be better as it wasn’t as cold as expected. We need to turn the fan on along with the ac.

amazing location, beautiful lobby and deco, lovely restaurant and bar, nice atmosphere and super helpful staff

We had with the family a perfect stay in this beautiful location. Breakfast is outstanding - huge selection, very high quality, very good service The pool are is great to relax, a beautiful island within the noisy city The lobby restaurant is a perfect place to sit and look and relax

beautiful hotel with amazing staff and wonderful food

Everything

Nothing. The only thing I want to add is although breakfast buffet is very good, still can be improved further.

location

room was not very spacious

Location, stunning entrance, pool area, indoor spa and steam room, lovely staff at the pool, spa and doorman. Helpful concierge booking our dinners and tours etc.

beautiful hotel in an old building, excellent services, exceptional good breakfast

pillow are too soft, need pillow choice

The housekeeping is not really good ! We didn’t get fresh towels at night and on the last day we paid late check out and we didn’t have neither towels neither shower gel , On a hotel like to his it is not acceptable that they cherga half of the amount of the rate and then they don’t give you neither towels neither amenities on the room

Housekeeping .poor for one of the best hotels in town

the colonial style

some refurbishments that need to be done in the rooms

The exceptional service by all staff, particularly Lan the concierge, who helped me organise my proposal to my now fiance. Also the room and facilities are of a presidential, high end and luxurious French colonial standard. Our suite, furniture, fitting and bathroom were all divine.