The Caravelle Hotel, Ho Chi Minh City

The staff were amazing, especially on the 9th floor club room.

The history of the building. The great service by staff and the location

Very close to many attractions, shopping areas and eateries. Room was clean, comfortable, good size and has all the features required. The breakfast buffet range was large and catered to everyone’s tastes. The staff were all fantastic and super helpful.

Nothing. I liked everything

Location. Signature Lounge. Attentive lounge.

Nothing.

Staff in club lounge were exceptional as was the food. Staff throughout the hotel very good. Room size big, clean, beds very comfortable, location excellent.

Nothing

Excellent location and fantastic breakfast, amazing view from rooftop bar

Breakfast a little pricey, rooms a bit dated

Everything, staff, facilities, location and vibe

All perfect

I've stayed at this hotel several times and it's definitely one of the best hotels in Ho Chi Minh City. The staff is friendly, especially at the pool bar; they were so caring.

pricey breakfast. no deals for longer stays

Excellent staff, super supportive and friendly.

No

The location and access to services

Staff extremely polite. Wonderful food in the Signature Lounge. Comfortable bed. Central location.

Location and superd lounge. Excellent breakfast and we had a fun Sunday brunch!

All good.

Meet all expectations. A bit expensive but reasonable for what offered

Nothing

Location unmatched

Getting dated and old , losing its shine

Understated elegance

The service was outstanding. The Premiere Lounge offered wonderful benefits. Location is excellent.

The location is perfect, lots to do within walking distance and a very safe area. The staff is amazing. They took the time to remember my name and housekeeping always remembered extra towels and water for us without having to ask. The breakfast buffet sprays had a wide variety of foods to choose from

Position service and facilities

Nothing

Central location. Nice lobby cafe.

Caravelle staff 10++!

beds are very comfortable, staff is very friendly and the location is at a perfect place

sadly I got food poisoning (not because of hotel), upon first request for help (medications) I was told to look by myself in some pharmacy. As I couldnt get out due to illness (and travel by myself) I felt a bit let down. But the customer relationsmanager checked in on me later and we found a solution.

Signature lounge facilities and staff were excellent

Nothing really

Location was brilliant

It’s a real professional outfit. Can’t fault them.

Location is excellent, the staff very friendly and helpful

The bed is a bit soft to my liking.

Very good location

Bar Saigon Saigon requires an upgrade

breakfast, canapes and staff were excellent, pool area was okay but could do with a spruce up, gymnasium was better than most hotels, Banhi rolls were average, very little to fault, would go back

Location is perfect 👌 central to District 1

Breakfast buffet was great, location was perfect.

The lounge area was fantastic for breakfast. Beautiful view of the city and wonderful buffet

Nothing

IT WAS A DREAM.

NOTHING . IT WAS UNREAL.

Good locations

Price

Concierge services were excellent in recommending nearby local restaurants. Very well located to see the City

Service staff was excellent

We had a king signature room with lounge access, everything was perfect and matching our expectations, staff extremely welcoming and helpful, room quiet and beautiful, nice pool and gym, food delicious and one of the best Vietnamese coffee I had in Ho Chi Minh.

Nothing

Excellent facilities and great location

The pool was surrounded by buildings so you could never really get a great spot in the sun for very long - you had to keep moving seats and the lock door system was a bit annoying! The Spa area is a bit out of date and could do with a revamp to clean it up a bit !

Excellent location. Staff exceptional Lounge staff very friendly and helpful

Nada

Beautiful room overlooking the Opera House and Lan Som Square. Perfect location for exploring the city on foot. Staff and service was exceptional. Historic rooftop bar is a real gem that serves fabulous cocktails

There was nothing we didn’t like.

The Caravelle is in a really great location in District 1, which means you are right in the main shopping areas with easy access to all the local tourist spots such as the Notre Dame Cathedral of Saigon, Saigon Central Post Office and the fabulous Ben Nghe Street food (loved it there). The hotel itself is so well run with extremely attentive staff who are so lovely and friendly. It’s an iconic hotel and is really well looked after.

NA - it was very well run

The facilities were excellent, the location spot on and the service from the staff top class - could not do enough for us to make our stay extra special.

Wonderful property! Location, location, location for doing everything and getting around easily.

Nothing!

Great location , helpful friendly staff. Perfect facilities

Food was bit indifferent

Staff attentiveness, quality of service throughout the hotel general experience 5 stars

Only one thing bothered me was the water pressure on the 24th floor outside of that it was fantastic

Fabulous location , lovely view of the opera house and the room was spacious and well appointed. The lounge access was the icing on the cake.

I didn’t like the pigeons around the pool.

I loved this hotel, everything right. Staff very helpful, hotel clean. What put it above others was the attention to detail in the room design, from the bathroom layout to the electrical switches, lighting, amenities in the room, quietness. Even the view though limited was still very nice.

If I was picky my wife mentioned her side of the bed was not even, but not terrible either.

It was well located and excellent value for money.

We had previously only stayed in smaller boutique hotels so had less character than others.

Excellent location and staff Very comfortable accommodations Restaurant was excellent

Nothing

Location is excellent. Staff are wonderful - friendly, professional & helpful! Great air conditioning - very much needed given the Saigon weather. Loved my two spa experiences with Loan. Also, appreciate Thien's kindness at the desk.

One side was bed was used much more than the other - so it had fallen - but I still got a good night sleep. Also the lobby could use more seating as well as more comfortable furniture.

The location is very convenience. The team of staff very nice and friendly. The Concierge was very knowledgable.

The water was not really hot and took about 20 mins to get hot. The bed was too old and been over used. It was like sleeping in a cocoon. The staff took our problems very seriously but there was not much they can do. When we were there, there was a big concert rehearsing every night till 1am.

We used the executive floor and the food and service was excellent.

The poolside cocktails were poor quality, short cuts were made to the traditional recipes which meant they weren't enjoyable.