The Caravelle Hotel, Ho Chi Minh City

Excellent location, very clean and comfortable rooms. Friendly and helpful staff. Good amenities provided.

Because we were there for Lunar New Year and the Opera House was used as a public stage backdrop, it was quite noisy during the day and earlier parts of the evening.

location and service

None

Staff were helpful and pleasant. Food was delicious, amazing selection at breakfast and during the 2hr between 5:30-7:30.

Great room

A fantastic modern hotel in a great location staff were without exceptionhelpful and charming. . delicious breakfast great choice of venues for dining

I loved it all nothing negative to say

Luxury elegance in the best location

The service is exceptional. The executive lounge is one of the best! It’s an unforgettable experience.

Water cooler outside the room Always a lift ready Beautiful pool Rooftop bar Amazing breakfast

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Great hotel and staff

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The luxury and the location was perfect

Location was perfect, right on the walking street by the Opera House. Staff were very helpful, great breakfast.Good rooftop bar with views of the city

Room was a little noisy while they had street concert going down the road.

Staff were super friendly, room was superb. Rooms were nice and clean

Staff and facilities were excellent. Perfect location

Nothing to not like

very friendly reception staff. helped us all to stay on the same floor (4 rooms), it was important for us, because we had children with us - two rooms were ready for check-in immediately, the rest were prepared within half an hour. also there was a technical error in our booking about the number of people, the receptionist solved everything. thank you very much! Very comfortable soft bed. Breakfast is modest, but good

I didn’t bring the right credit card and they have to recharge using my another credit card and will refund the amount charge on my booking.com ending with 1124 credit card. Hope to receive the refund soon.

Location

They wanted to spray the room for bugs, didn’t see any bugs, strange request

Clean, well maintained, nice style

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The location is very good The staff are very helpful

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Roof top bar was fabulous

All Staff members crew were very attentive and helpful

Great location and very nice rooms. Got room service several times was really nice. Comfy beds and nice bathroom. Rooftop Bar was really cool, the Cuban band was very good. Just a great hotel all round. All staff were exceptional 👏

The room was clean, quiet and beautiful. The bed was the most comfortable bed ever. And the bathroom lotion was super

There is nothing to dislike

Superb location, very quiet at night, bed was the most comfortable bed we have ever slept in. Pool area was relaxing and a welcomed escape from the busy streets.

Ho Chi Minh City is very busy, noisy city, so during the day and into the evening we could hear the noise in the room, especially the bass of any music and we were in floor 19. This did stop later at night though.

Calm, cool, clean , great breakfast , relaxing

All good

Everything was excellent. The staff were very professional and polite. Pleasant breakfast and aperitif.

Location is in a great place, close to everything, hotel staff members were so nice and accommodating, they will be missed. Breakfast was excellent. All staff members from lobby, breakfast, reception, and cleaning were absolutely beautiful people.

I cannot fault anything about this hotel or the staff. We had such a great welcome and out stay was excellent. I would like to thank all staff from the bottom of my heart.

Quality of hotel and customer service. Loved the kara spa services

Not really anything we didn't like

Fantastic location, great pool, delicious breakfast.

Everything

N/a

Location, gym, pool and room were all fantastic. We really enjoyed our stay.

Excellent location,comfortable room and very good staff.

Breakfast’s duration is not for travelers but for businessmen,it should be till 12.00h

Lovely room at the end of the corridor so views of the river and the square, staff friendly and helpful. Breakfast was amazing!! Location perfect! Room was comfortable.

Our room was clean but some of the furniture in the room was stained and dirty. The chair and foot stool are covered in a silk material which obviously gets dirty over time. Maybe something that could be easily cleaned would be better in the rooms. Apart from that the room was clean.

Good location and great staff

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the rooftop bar could be better

As always, excellent stay in Caravelle. Great room, very comfy bed, beautiful views of opera house. Really good gym and other facilities.

Unwelcoming staff at check in who would just want to quickly finish the work as if I am at a bank withdrawing cash at tellers

Superb location and fabulous rooms, with excellent service. Nice rooftop bar overlooking the opera with live music. Food is pretty good, especially the free canapés in the business lounge, which we had in the Opera Cafe due to being with a baby. Which actually is far better than the lounge, which is seriously boring.

No baby plates / bowls / cutlery in any of the restaurants, which is pretty surprising for the times.

The location was central and the room size is really good

The location was great and the service was brilliant. Breakfast was very good. Hotel room was lovely with finish to a very high standard. Breakfast was good. A true 5 star hotel with excellent value for money. I will come again.

Due to location being right in the centre of the city it has the downside of being noisy especially as there were rehearsals and concerts for the 80 years of independence which meant noise from 6am to 12am.

Its a great hotel, wonderful staff and on top its in the heard of HCMC. Historical place, its just a gread experience

Nothing

The girl incharge at the lounge was superb ! She made sure that we were having a good time at the lounge!

Everything was over perfect

Amazing five star hotel with a beautiful bed and friendly, helpful staff. Swimming pool area was great with a lot of places to relax. I had a massage and it was delightful. Top notch all round.

Pretty difficult to fault although what I would’ve loved was more selection of teabags in the room as well as some milk – either fresh or UHT readily available in the fridge.

Excellent location, very clean and comfortable well appointed rooms , great service, good F&B options

Location fantastic, breakfast very expensive

excellent location, friendly staff, clean room.

The staff were friendly and helpful, the room comfortable and quiet and the location is amazing, you can walk everywhere

The breakfast area gets over crowded and a bit chaotic

Central location and the staff were a dream! So efficient especially on the 9th Floor executive Club lounge!

Everything was exceptional: the facilities, the bed, the sound isolation, the staff

The signature lounge has business casual dress code. It makes sense for the evening but I think they could relax that requirement for breakfast and during the day

Beautiful room, great location and good music on the 9th floor. It is definitely 5 star!

Food and drink prices are too high !

Location is perfect.. rooms were clean and amazing .perfect for family . Reception is not as grand as I thought but still a good between 4 star concierge by looks .

The seafood dinner was fabulous and valued for money.

There are lots of seafood served which by far I could not find in another hotel.