The Caravelle Hotel, Ho Chi Minh City

Clean, large room, very comfortable bed, amazing breakfast . Great room service

Window blind did not allow me to fully darken the room. No minibar in the room

It was close to everything. The gym was fantastic and the staff were lovely

I really liked the signature floor privilege club.

Everything was good

House keepers they don't Mop nicely in the Room. They forgot to refill the bath soup for 2 days

Everything! The staff were so welcoming! They hjelpes us a lot and have us all the necessary information we needed. I would recommend everyone to stay here and we will be back in the future :) the location was FANTASTIC!!!!

Nothing. Just sad we only stayed for a day :(

We stayed in the opera view suite with lounge access. The room is a really good size, very comfy and the bathroom is huge! The view from the balcony is great. It's a little strange there is fake grass and no furniture on the balcony as it would be nice to outside. The lounge was great for breakfast and evening drinks. The quality of the food was very good and really nice service. We also went to the buffet dinner. The buffet is definitely one of the more local-focused I have been to but really good selection of food.

The balcony, as mentioned, is a little strange. The pool area is nice but doesn't quite match the 5 star feel of other parts of the hotel.

As always a absolute pleasure to stay at Caravelle. Top Notch service, staff and fantastic rooms and breakfast

Location

Nothing

good location, clean

more pillow option-like thinner than regular ones

Service was great throughout the hotel. It is a bit busy in the lobby, but access to the club level check in and service helps alleviate that.

Breakfast buffet at club level didn't have much variety befitting of a 5 star hotel. Room service (including cleaning and turndown service) was good, but not perfect. Pool was a bit too tucked away and didn't have good ambiance. Spa service should have been better considering level of hotel.

The quality of the hotel was exceptional, and the location was in the heart of District 1, near to all major prominent buildings, like the Opera House, the Post Office, and the famous Cafe Apartment. The hotel itself was faultless. The staff were courteous to a fault (so helpful in that nothing was too hard to not do for you), professional and genuinely sincere in their actions and attention to making you the guest feel wanted and cherished,. We stayed in an Executive Lounge access room, and wow, the addition to our stay was lifted from top drawer to sublime. The private check-in and check-out were a nice elevation to feeling like the vacation was something extra. The pool on the 7th floor was a true highlight. The layout of the sun loungers, palms, and poolside bar was done with subtlety and yet refinement of just being enough to make the area feel classy.

There was nothing you could not like unless you had to complain for complaining sake.

Location.

Bed was not comfortable. Mattresses need to be upgraded.

We liked the location, breakfast was awesome and the room could have been a bit bigger with more draws for clothes. Staff are your biggest drawcard. They were all fantastic.

When we first walked in the hotel foyer and the rooms had a musty odour and the bed sheets felt wet. We checked 3 other rooms and settled on a room overlooking the opera house.

Signature Club breakfast amazing

Excellent location, food is brilliant and bed very comfortable. I have stayed here for over 8 years and it never disappoints

Wifi could be quicker

A beautiful hotel and close to everything

Maybe some more fans at the roof top bar but other than that nothing I didn’t like.

Clean rooms and nice breakfast

The pool area was a little dirty

This hotel is beyond beautiful. The rooms are impecable, beds extremelly comfortable and the decor is just gorgeous. Excellent location, amenities, and restaurants inside the hotel.

We loved everything

location was great, right next to opera house and walking street

Expensive shops around

We finished off our Vietnam holiday at Caravelle and was a great way to end our holiday. Great big rooms, staff very attentative and breakfast had a wide variety. Would definately stay here again

Location

Loud street noise

Best bed and pillows in Vietnam. Room was beautiful lovely and clean

Loved everything

Everything Clean room & bathroom Amazing pool 8 min walk to Ben Thanh market 2 mins walk to Saigon Square

Location

Too noisy in a night time

Beautiful room with view of The Opera House Staff were outstanding. Service definitely 5 star! Turn down service, beautiful toiletries, slippers, fluffy towels and choice of pillows! Loved the signature lounge access. It was certainly value for money. The canapés and cocktails in the evening were fabulous. Would stay here again in a heart beat

Nothing

The breakfast was great , staff great

Great service from the concierge, beautiful room, great rooftop bar

Breakfast was very crowded. Pool didn’t have enough seating and felt a bit tired, needs a refresh

Location is great. Rooms and common areas are perfect

Breakfast was crowded. It was good, but they need a bigger area

Great signature lounge, pool area, gym and location. Clean room. Comfy sheets

A bit musty smelling room. Not a bother , but did exist. Perhaps room was not booked often.

Really good location. Super helpful staff. Luxurious room

What a beautiful hotel. Modern, clean, great rooms and restaurants. Rooftop bar great view. Tri who was the staff member when we arrived was fantastic and so helpful.

Breakfast closes at 10am And the Vegas area was a waste of time as all machines reserved whether they are being played or not. You need US dollars which we changed then were told no machines. Some of the staff disinterested.

V good

Expensive

Clean and comfortable

Value for money

It was great location and very clean and stylish. Staff were amazing and breakfasts were great.

I was very happy with my stay but if I had to choose one thing that could be better was that there was too few sun beds around the pool at times and for the size of the hotel they could do with more. But staff were amazing at finding us a seat

The location is great, easy walking distance to most things. Great beds and good swimming pool.

The staff upon check in were very disinterested. Didn’t give us any information on the property.

The location is great, close to everything The beds and especially the pillows were very comfortable, making for a great nights sleep

Excellent Hotel with exceptional location .Service par excellence from the time you check in at Signature Lounge Ms Uyen welcomes you with a warm and courteous service which stays through out the stay .Very impressed by overall facilities and service which made my stay memorable .

Perhaps some local Vietnamese fare in the breakfast

Signature room and access to private check-in and lounge. Everything is great. Caravelle remains as one of my first choice in HCMC.

Nothing :)

The location of the hotel was central to all attractions & shopping malls. There were many restaurants surrounding the hotel. The rooftop bar entertainment was superb, the artistes were very talented. The food was delicious. Our stay was outstanding.

N/A

Bed location staff

Lifts were a little slow on some days

The room is beautiful and location is excellent. Walking distance to everything. Staff are friendly & helpful.

Breakfast buffet could be better and We had a horrible sleep for 3 nights because we were assigned to one of their connecting room, the noise from the next room were unbearable until 2-3am every night we were there. Only the last night we noticed the noise were came from that room as at first, we thought it was from the street. Front office manager tried his hardest to rectified the issue and kept apologising. Unfortunately there was nothing he could to made our stay better since it was our last night.

Stayed in Club room. Very helpful and friendly staff with good English. Rooms spotless and cocktails in the rooftop bar a plus.

We only had a short 1 night stay at the Caravelle. The location is amazing and everything was very clean and tidy. The staff seemed welcoming and the breakfast was quite good - although if the place was booked out it could be quite busy/packed as it was in a small space. Our main concerns would be around the smell in the room (many others have reviewed with similar with a musty smell that lingers despite air conditioning) and the room whilst clean looked like it was in need of some love.

Good location in downtown. Very helpful staff. Clean room.

The shower drain was not working properly.

Location and the lounge on the 9th floor

Pool was to noisy

Everything..superb facilities, service and location

The property is in a very central area next to the opera house & near the post office and other major attractions. Hotel food excellent.

The bed was very soft. Struggled to sleep.

Loved this room and this hotel The attached facilities were great The breakfast was excellent Location was perfect

The staff were really friendly and professional. They kindly upgraded us to a city view room. Room was very clean. The bed was very comfortable. The shower facilities were also great! The hotel is in a great location 15 minute walk to most tourist attractions. It was a 5 minute walk to the famous apartment cafe's. Breakfast was also good with a lot of options from Asian to Western food. Breakfast staff were very attentive. The hotel also has a nice rooftop bar with good selection of drinks, happy hour and a live band in the evening. I would stay here again if I come back to Ho Chih Minh and would recommend everyone to stay in this hotel.

Nothing

Quite expensive

We loved ambience, location, rooms, rooftop bar, staff & breakfast!