The Caravelle Hotel, Ho Chi Minh City

The staff have gone out of their way to meet our needs

Everything was amazing.

Nice hotel has everything and great location .

Steam room sauna facilities and pool area

Lovely hotel very comfortable in central location with amazing buffet breakfast

Nothing of note

Tuan anh very good Service very happy working in sauna

Location, cleanliness and staff

Can’t complain at all 😀

Everything

Nothing but breakfast can be improved w halal selection!

Good service from staff Facilities are clean and good

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Location

Hotel water supply

The room was great, clean and comfortable. Roof top bar was worth stopping in for a drink. Pool was very welcome and very clean. Location is handy to all of District 1's sights. The Kara Spa was a great experience.

Everything was perfect

Excellent rooms, great location, friendly staff

The property is beautifully maintained and in a wonderful location

Nothing

Location, service and room - super comfy bed and pillow!. Breakfast selection are good - pastries, sushi, fruits (great choice!) but can be improved by having halal meats for Muslims. Coffee was amazing- i has at least 3 cups - americano, latte and vietnam iced coffee during the breakfast.

Nothing but service by a staff (who asked me to sign the bill at the table while having breakfast) can be improved. She should approach the guest after he/she finishes his/her meals because as a guest hotel, I gave the room number (which can be verified) prior entering the restaurant.

Fantastic location, beautiful well appointed rooms, excellent staff.

The bar is very poor and needs to be upgraded.

Clean, large room, very comfortable bed, amazing breakfast . Great room service

Window blind did not allow me to fully darken the room. No minibar in the room

It was close to everything. The gym was fantastic and the staff were lovely

I really liked the signature floor privilege club.

Everything was good

House keepers they don't Mop nicely in the Room. They forgot to refill the bath soup for 2 days

Everything! The staff were so welcoming! They hjelpes us a lot and have us all the necessary information we needed. I would recommend everyone to stay here and we will be back in the future :) the location was FANTASTIC!!!!

Nothing. Just sad we only stayed for a day :(

We stayed in the opera view suite with lounge access. The room is a really good size, very comfy and the bathroom is huge! The view from the balcony is great. It's a little strange there is fake grass and no furniture on the balcony as it would be nice to outside. The lounge was great for breakfast and evening drinks. The quality of the food was very good and really nice service. We also went to the buffet dinner. The buffet is definitely one of the more local-focused I have been to but really good selection of food.

The balcony, as mentioned, is a little strange. The pool area is nice but doesn't quite match the 5 star feel of other parts of the hotel.

As always a absolute pleasure to stay at Caravelle. Top Notch service, staff and fantastic rooms and breakfast

Location

Nothing

good location, clean

more pillow option-like thinner than regular ones

Service was great throughout the hotel. It is a bit busy in the lobby, but access to the club level check in and service helps alleviate that.

Breakfast buffet at club level didn't have much variety befitting of a 5 star hotel. Room service (including cleaning and turndown service) was good, but not perfect. Pool was a bit too tucked away and didn't have good ambiance. Spa service should have been better considering level of hotel.

The quality of the hotel was exceptional, and the location was in the heart of District 1, near to all major prominent buildings, like the Opera House, the Post Office, and the famous Cafe Apartment. The hotel itself was faultless. The staff were courteous to a fault (so helpful in that nothing was too hard to not do for you), professional and genuinely sincere in their actions and attention to making you the guest feel wanted and cherished,. We stayed in an Executive Lounge access room, and wow, the addition to our stay was lifted from top drawer to sublime. The private check-in and check-out were a nice elevation to feeling like the vacation was something extra. The pool on the 7th floor was a true highlight. The layout of the sun loungers, palms, and poolside bar was done with subtlety and yet refinement of just being enough to make the area feel classy.

There was nothing you could not like unless you had to complain for complaining sake.

Location.

Bed was not comfortable. Mattresses need to be upgraded.

We liked the location, breakfast was awesome and the room could have been a bit bigger with more draws for clothes. Staff are your biggest drawcard. They were all fantastic.

When we first walked in the hotel foyer and the rooms had a musty odour and the bed sheets felt wet. We checked 3 other rooms and settled on a room overlooking the opera house.

Signature Club breakfast amazing

Excellent location, food is brilliant and bed very comfortable. I have stayed here for over 8 years and it never disappoints

Wifi could be quicker

A beautiful hotel and close to everything

Maybe some more fans at the roof top bar but other than that nothing I didn’t like.

Clean rooms and nice breakfast

The pool area was a little dirty

This hotel is beyond beautiful. The rooms are impecable, beds extremelly comfortable and the decor is just gorgeous. Excellent location, amenities, and restaurants inside the hotel.

We loved everything

location was great, right next to opera house and walking street

Expensive shops around

We finished off our Vietnam holiday at Caravelle and was a great way to end our holiday. Great big rooms, staff very attentative and breakfast had a wide variety. Would definately stay here again

Location

Loud street noise

Best bed and pillows in Vietnam. Room was beautiful lovely and clean

Loved everything

Everything Clean room & bathroom Amazing pool 8 min walk to Ben Thanh market 2 mins walk to Saigon Square

Location

Too noisy in a night time

Beautiful room with view of The Opera House Staff were outstanding. Service definitely 5 star! Turn down service, beautiful toiletries, slippers, fluffy towels and choice of pillows! Loved the signature lounge access. It was certainly value for money. The canapés and cocktails in the evening were fabulous. Would stay here again in a heart beat

Nothing

The breakfast was great , staff great

Great service from the concierge, beautiful room, great rooftop bar

Breakfast was very crowded. Pool didn’t have enough seating and felt a bit tired, needs a refresh

Location is great. Rooms and common areas are perfect

Breakfast was crowded. It was good, but they need a bigger area

Great signature lounge, pool area, gym and location. Clean room. Comfy sheets

A bit musty smelling room. Not a bother , but did exist. Perhaps room was not booked often.

Really good location. Super helpful staff. Luxurious room

What a beautiful hotel. Modern, clean, great rooms and restaurants. Rooftop bar great view. Tri who was the staff member when we arrived was fantastic and so helpful.

Breakfast closes at 10am And the Vegas area was a waste of time as all machines reserved whether they are being played or not. You need US dollars which we changed then were told no machines. Some of the staff disinterested.

V good

Expensive

Clean and comfortable

Value for money

It was great location and very clean and stylish. Staff were amazing and breakfasts were great.

I was very happy with my stay but if I had to choose one thing that could be better was that there was too few sun beds around the pool at times and for the size of the hotel they could do with more. But staff were amazing at finding us a seat

The location is great, easy walking distance to most things. Great beds and good swimming pool.

The staff upon check in were very disinterested. Didn’t give us any information on the property.

The location is great, close to everything The beds and especially the pillows were very comfortable, making for a great nights sleep

Excellent Hotel with exceptional location .Service par excellence from the time you check in at Signature Lounge Ms Uyen welcomes you with a warm and courteous service which stays through out the stay .Very impressed by overall facilities and service which made my stay memorable .

Perhaps some local Vietnamese fare in the breakfast