Fusion Suites, Ho Chi Minh City

Staff and room cleanliness

Just missing a swimming pool!

the breakfast is great, it's good if there is hot water.

we could hear the noisy from other room, soundproof need to improve

perfect location

Good staff Room was good

Wonderful hotel for a couple of days in HCM, easy to access sightseeing spots from there and staff couldn't have been more helpful! Felt well looked after from the moment we arrived.

The size of the room and the bathroom is one of the biggest that we have ever been and make you feel very relaxed. It is tastefully decorated with wood. The high ceiling covered by wood and faked "roof" creates a felling that you are in a house. The staff were very helpful and professional. There are many shops and restaurants near by and it is 15 minutes walk to the Cathedral & Post Office.

There is no standard wardrobe and the provided hangers are not enough. Water spills out of the shower cube. A simple retractable L shape shower curtain will fix this issue.

Excellent hotel and location staff was to kind and helpfull

Layout of room , spacious

If possible they should accommodate early check in specially for families with toddlers . Breakfast options for non beef non pork eating families could be improved

Exceptional stay, highly recommend. Very nice, stylish rooms, great lighting. Staff very polite & attentive. Very clean rooms. Breakfast superb with great coffee. Excellent service with staff ready to offer you the most- beyond expectations. Generally great & accurate recommendations (except one) from hotel re dining options/ etc. Honest & diligent staff- we forgot some items in our room, staff collected it and gave it all to us in the evening.

Overall nothing negative to say. Rooms slightly on the smaller size- and some rooms lack bed side tables. Family room booked via this website indicated slightly different bed arrangement/ capacity and prompted us to book a more expensive option: this was incorrect- but I think this was a marketing issue from the website, rather than the hotel itself.

The breakfast was great with lots of variety, especially the Pho was delicious. The staff were very friendly and helpful. The location was great for exploring the city.

The bathroom could be improved and was a little outdated.

Nice place for family to stay!

Can hear sound next door.

The facade, rooms and services of the hotel is beyond what we are expecting! Rooms are pleasantly well-furnished, clean and comfotable! Breakfast spread is good and they changed their hot dishes variety every day during our stay. A big thank you for your hospitality and warm services, Ryan and team!

new & welcoming vibe

the street it’s on could do with a clean up

The rooms were so clean and cosy. The service desk people were very welcoming.

It is a nice and clean place out of city hustle bustle. It is very near to city attractions and you can move around even on foot.

Amazing location and modern room

We had a truly memorable stay at Fusion Suites Saigon. From the moment we arrived, the staff went above and beyond to make us feel welcome — preparing a refreshing welcome drink and even surprising us with a beautifully presented anniversary cake and room decorations. The room itself was impressively spacious, one of the standout features of our stay, and the staff were consistently friendly and attentive throughout. Overall, Fusion Suites Saigon exceeded our expectations with its thoughtful touches and excellent hospitality. We look forward to returning!

One area for improvement would be the breakfast experience for guests observing Halal dietary requirements. It would be wonderful if the hotel could offer a dedicated Halal section with clearly labeled food, separate cutlery, and serving ware to ensure comfort and inclusivity.

Clean, central location and friendly staff

N/a

Great modern hotel with very comfortable and spacious rooms. The staff were very friendly and helpful and breakfast was delicious.

Nothing!

The facility

Price

Breakfast was delicious, room was very spacious and clean and had great lighting. Staff was very kind

Amenities such as the gym were not functional during my stay.

The room interior was cozy

Limited options with their buffet breakfast

Clean and design

Nothing

Everything and the fact that the room was so cozy and well designed. Also it was very quiet despite the fact that the hotel is located near a very busy street.

nothing

Everything. Lovely hotel. Nice room. Excellent staff. Great location lots of nice restaurants on the same road

Everything was great

Breakfast was lovely. Great variety. The staff were extremely friendly and helpful. Located in a quiet street which was nice

Disappointed the gym was under maintenance. Although I managed to run around the local park in the mornings

The hotel has great customer service and location. We loved the food in the hotel, the different beverages, the rooms and the spa. We stayed for 3 nights, and found us self eating dinner and taking spa treatments two times in the hotel. Every staff was very helpful og very kind. We loved our stay so much that we wanted to change our next accomodation in Ho Chi Minh to this hotel later in our journey. We will definitely come back to this hotel next time we travel to Ho Chi Minh. Recommend this to everyone in every ages ❤️🇻🇳

Great location to explore Saigon

Great rooms, excellent food and great service

The hotel's concept was very nice. Although the lady at the reception was very helpful. The spa service was amazing; I can say I had the best massage service of my life. The hotel's restaurant and the staff providing the service were very good.

The gentleman at the reception desk seemed a bit down, of course, compared to the lady's helpfulness, I can say that. There were several male employees at the reception desk, I don't want to cause any confusion, I'm referring to the frail gentleman.

Food

Staff were helpful and friendly, the hotel was comfortable and fairly close by to most tourist places. A small but good breakfast spread.

The rooms were spacious and very clean. All the furniture was new and in good condition. The hotel was in a good location for the activities we wanted to do in HCM City. All staff were excellent with good English so communication was easy. They all went over and beyond in there service and approach to our requirements.

There was nothing that we unliked.

We had a family suit. It was really beautifully finished. Very comfortable and clean. We had a room service and the food was really nice. Breakfast was really good. The staff is very helpful and kind. Highly recommend.

Only that the gym was under refurbishment and that wasn’t communicated before our arrival.

The property was beautiful and modern. The staff were welcoming and competent. The room was cleaned twice daily so we always had fresh towels. I especially enjoyed the corner suite but the standard suite was comfortable too. Breakfast was good with Vietnamese and more standard options available. Also, they had decaffeinated coffee options at breakfast so I didn’t have to search for outside options I

The buttons on the elevator could be a little finicky but it wasn’t a big issue.

Everything was fantastic...absolutely brilliant!! Thank you for providing such wonderful service, care and attention! We will be back!

Nothing!!

Design, it is very clean, everybody is kind

Breakfast might have more western selection Gym was not working unfortunately

Exceptional staff in every area. They all made our brief staff fantastic and we will be back. The hotel itself is fabulous, the rooms are big and area and everywhere is so clean.

Nothing

This was a beautiful property, with clean and comfortable rooms.

Nothing

This is a great boutique hotel. Excellent location, wonderful staff, clean, good breakfast. We would stay here again!

Lovely modern design, excellent rooms and bathrooms. Very good breakfast.

We LOVED the size of our room and location of property ; easy access and walk around. The staff seem well trained and friendly.

Gym was having a leak and hence a damp smell. There was a sign to advise on this too but it was an inconvenience.

Quite a good breakfast with a variety of western and Vietnamese foods Room was big and comfortable

Front desk and housekeeping staff were helpful and polite.

Did not enjoy the breakfast. Expected wider spread and also more local options.

We stayed in a Family Suite, which was lovely, modern, and very spacious, perfect for our family to spread out and relax. The hotel is tucked away on a quieter street directly across from a primary school, which gave it a peaceful, local feel while still being walking distance to just about everything, convenience stores, cafés, massage spas, and plenty of food options. Breakfast was included and served buffet-style with a good variety that changed slightly each morning, keeping things interesting. The staff were polite and efficient, and the hotel maintained a clean, minimalist design throughout. We also appreciated the reliable housekeeping, which generally happened between 2 and 3 p.m., with an optional turndown service offered around 6:30 p.m.

There isn’t a pool, which we knew when booking, but it would have been a nice addition especially when travelling with kids. Also, interestingly, there didn’t seem to be any other families or children staying at the hotel during our visit. It’s not a negative, just an observation that the property seems to attract more couples or business travellers. Overall, Fusion Suites Saigon offers a calm, comfortable escape in a central location. The spacious rooms, great breakfast, and attentive service make it ideal for families seeking a quiet and well-located base in Ho Chi Minh City. We really enjoyed our stay and would happily return.

Nice large room with a great bathroom

Twin beds were quite narrow and close together. There was space for bigger beds

Great design, love the wood combination. It gives a relaxing ambiance despite the business of Saigon. Staff are also super friendly and cater for our needs, like providing colouring set for the kids so they can keep company. Location is also perfect, 2km from all the main attractions in district 1. Various breakfast menu and huge bathroom too.

None.

This was a super comfortable stay for our 5 night (first time) visit to HCM. The location is close to everything you want but far enough from cramped tourist spots like Benh Tanh. There are spas, cafes and street food within walking distance. What impressed us the most was the breakfast: great restaurant service every morning and fresh selection of rotating menu. The hotel room itself was also so big and spacious, and plus we appreciated the room cleaning service twice a day! You won't regret booking this hotel.

Only downside was that room was not completely soundproof from neigbouring rooms and streetnoise (from nearby schools, bar music and honking vehicles). If you're a light sleeper, suggest to bring earplugs.

This hotel was very nice and clean, nice staff, short walk to main areas but on quiet street. We didn’t have breakfast but it looked and smelled very good every morning. Really nice rooms, good water pressure, cleaned twice daily with turn down service at 5pm also. Highly recommended

Location, cleanliness and staff are all huge plus. Nothing in HCMC is far from the hotel and most of the places are within 15-20 mins walking distance. Sitting in a quiet street, there are 2 green strips nearby for morning walks and a 7-11 about 200m away.

The breakfast bar wasn't very large, but they served delicious food. We could order various drinks from the bartender, and I even requested a bowl of freshly cooked pho and a plate of scrambled eggs.

Don't really like the drawings on the wall. It feels a bit weird to see pictures of a real person next to your bed.