Surfjack Hotel & Swim Club, Honolulu

Comfortable beds. Friendly staff. Away from the hustle and noise. Creative decor.

The location was very central. It was in an area that isn't as busy as other properties on Kalakaua, however, still very accessible to the beach and shopping areas. A bit of a more quieter area. Appreciated that the elevator wait wasn't as long as other properties. Staff is very friendly and accommodating.

There was only things that I could think of in terms of a complaint and that is that sometimes at times hot water was hard to come by. The other is that I would be weary to be in a room that has a connecting door. I had one in my room and I could hear my neighbors speak and their dog bark, Overall I think that those were minor dislikes that I had, and if there was a complaint, the staff was very wiling to accommodate and move me to a better location.

Very good boutique hotel, comfortable clean rooms, located within easy walk to Waikīkī beach and central area. Staff were excellent, always helpful, and on my return stay there within the one week I had in Hawaii I was given a free room upgrade. Good meals at Mahina and Sun’s.

No luggage storage, other than that, nothing.

Great location, quiet, friendly staff, nice pool area. Just a short 5-10 minute walk from the beach.

The hotel is amazing, and the location is great—close to everything. The staff are extremely friendly and polite. The hotel is also super clean and well organized. Everything feels very clean, new, and well taken care of. I was truly impressed with this hotel.

Nothing to complain about it.

Great location, spacious and clean room, friendly staff, and good amenities.

Rooms not soundproofed too well so can hear conversations in the hall and other rooms as well as street noise/noise from downstairs during the night.

Loved friendly staff, free coffee in the morning & the pool! Thank you for everything!

Great location and a very cool place to stay.

Staff was great and the vibe and style was great.

everything was perfect! Close enough to walk to the beach and catch the sunrise and sunset!

- Very comfortable and spacious room - They allowed me to check in earlier, very nice gesture - Pool and water fountain - Very convenient location - Good soundproofing - Modern decoration - Nice lounge area - Good wifi

- Not perfectly clean, found some hair and dust - Mattress very old, you can feel where people have been laying - Gym would have been nice - No breakfast

Friendly staff, good location

Room could use refreshing/updating. Doors had peeling paint, rusting and dust in some areas.

Location and size of the room!

A little outdated

Friendly staff! Comfy beds! Allowed us to check out late to align better with our flight home. Would stay again.

Nothing

Room, location, beach

small size elevator

Awesome vibe to the whole place. Great employees. Nice rooms.

Great location and the AC is actually cold. Walking distance to so many tasty eats. Really liked the complimentary tea and coffee in the morning. The connected hotel restaurant and cafe made it really convenient at times when we did not want to leave the property for food or caffeine. We had a friend join us last minute, so there were 3 of us in our room. My friend said the pull out couch was actually quite comfortable.

Parking was off site about a 5 minute walk away. Not the worst for us, but maybe not everyone’s cup of tea. $37 per day.

It was the perfect place at the perfect price.

Property was in a great location!!

The room was a touch small, we had a double bed room. For long stays, suggest you book a suite

Great vibe. Great location. Clean rooms every day. Nice pool with lots of evening sun. Nice food.

- The staff is amazing - Pool area (clean, music, happy hour and towels) - Cool restaurants and cafes nearby - Waikiki beach in walking distance

- No smart tv

Great vibes! Clean and great location

We liked this property, amazing location, nice pool area, the upgraded room was spacious & well maintained.

Sofa 🛋️ in the living room was terribly uncomfortable, same for the mattress in the bedroom! And the biggest drawback of this stay was the room next us, their large dog kept barking Morning & Night! Too bad!

Location, staff, the pool, and I love the free water!

Walls are thin and there’s no BIG mirror.

it was clean. central to downtown waikiki where all the shops are

I enjoyed my stay. Great music nice pool area. Good coffee

A little noisy sometimes at night but didn’t really bother me

Large room, nice atmosphere around the pool area, good price, clean

Shower water took a good 10 minutes to get warm enough to use every time over the 3 nights we stayed

Place was wonderful

Friendly staff. Nice pool area. Close to Waikiki beach and shops. We were upgraded to a suite which was very spacious after being in a ship cabin for two weeks.

Staff were extremely helpful and friendly, enjoyed the live music at night

Some things could have been a bit more updated

Staff are incredibly kind and they gave us a lovely room upgrade! Location is great with good food and shopping options. We really enjoyed the live music they provided. Love that we could request a microwave and water boiler for the room.

One of the rooms we had had a connecting door to another room. The door was very thin and we could hear everything the next door people were chatting about. It was as if they were in our room.

The bartender refused to make our drinks just a little bit sweeter than what was on the menu, we simply asked if the drink could add more syrup or sweetener or less alcohol because we liked it sweeter. However the bartender said the flavors had to be balanced and he couldn’t change the drink..

Excellent location. Lovely balcony overlooking the pool. Great music in the evening.

Corridors very dark.

Great location. Very nice staff. Clean comfortable rooms. The laid back vibe around the pool. The bar and restaurant was very good also.

Location

Cost

Clean rooms and great staff

N/A

Great location, comfortable bed and quiet effective air conditioning.

Tea and coffee not available in the room.

Awesome location, staff, and amenities.

The location was central to everything and the hotel was beautiful. It was so calm and relaxing. We loved the restaurant and coffee shop at the hotel and there were so many places to lounge.

The parking situation is not the most ideal but pick up and drop off in front of the hotel was convenient.

Great location, nice amenities, convenient cafe et restaurant on site, live music

Building is a little old, view on car park, restaurant under staffed

Super location! Near restaurants, shops. NO amenity fee! Bar on premises

Nada

Nice place in the middle of Waikiki - we enjoyed the vibe, the pool and proximity to beach / cafes / shops.

good location and staff were very pensionable

The inside of room is so old, and smells like moldy. The TV is not smart, and no Type C charger.

Very clean friendly staff guest stay to them selves

N/a-pool wasn’t 24hrs

Retro style and staff

This was our third time and we really like it here. This smaller, less pretentious and less expensive, low-key boutique hotel has a retro, relaxed vibe and is within easy 10-minute walk to the Waikiki beach and also close to tons of grocery stores and shops, but without the hordes of tourists. Our local friends stay here with their pooch and told us about it; its half the price of the bigger skyscrapers the beach! Big pluses are the coffee shop right next door, the cute pool, attached restaurant, and nightly live music (acoustic crooners and the like). We tried a giant hotel last time and we're back to Surfjack!

The shower pressure and aim wasn't A+, but we were on the 8th floor (and we were upgraded, an awesome surprise ) so no real complaints!

Great hotel and got it at a great price. Close to shops and walking distance to the beach. Room was clean. Friendly staff

Nothing :)

Staff was phenomenal, especially our housekeeping lady, maintenance guys and our bartender! Good location. Loved the night entertainment by pool.

Mattress not great, hallway sounds were loud in room. Especially with dogs barking. Front staff not particularly helpful finding parking structure

Great communal facilities & lovely room with a balcony. The staff were lovely, we were even offered a Christmas cupcake at reception ☺️

N/A

Accommodated a large group well. Positive vibe, comfortable. Many amenities including life music daily.

Mattresses and pillows were a little hard.

The location was convenient, large lanai overlooking the pool, comfortable and plentiful shared seating areas, quiet room, they brought up a microwave so we could reheat leftovers. Nice water refill station. Comfortable pillows. No carpet in the room!!! No "resort fee." Clean. Friendly staff.

The pool was so cold we couldn't go into it, which made the whole point of finding a hotel with a pool irrelevant. No great places to hang towels, swimsuits, etc. Strong smell of bathroom/portapotty type cleaner on the way to the elevators. Bed was very soft--neither a pro nor a con but something to be aware of. Hot water very slow to arrive.