Surfjack Hotel & Swim Club, Honolulu

Good location. Walk to everything, but Waikiki beach was a bit blocked by major hotels. Nice pool and bar area.

Barking dogs. View out windows was of parking structure

Comfy bed and friendly staff. We had to book something last minute in Oahu and was perfect! They are nearby the hotspots of Waikiki but in a quiet area. Their bar serves tasty food and really nice cocktails. Also live music in the evening. We got a room with a super comfy bed and a huge balcony.

Everything was perfect!

Excellent location & modern facilities. Free tea and coffee in the mornings was a lovely touch

Nothing - it was perfect for our stay.

I love that the hotel is dog friendly with no additional cost, The size of the room, and loved the wraparound lanai/balcony.

I didn't like that the hotel's hot water wasn't working, furniture was slightly broken, electricity in lamp was sporadic, and parking was far.

We had a 2 night stay here on our way to another island and the hotel and staff were excellent. The hotel has been refreshed into a fun, stylish place with great amenities and lovely, helpful staff. Close to everything in Waikiki but still nice and quiet

Great staff. Great live music. Great location. Great vibe.

There was some mechanical noise, possibly from an air conditioner or some machinery that could be heard from our bedroom in our 1 bedroom suite. We also got a parking ticket from the city while unloading bags and running them upstairs, but the staff told us the night before we could park in the 3 minute passenger loading zone for a short amount of time. Beware of the parking officers that are trying to make their quotas.

Honolulu is a busy city. The Surfjack is in a great location as it's just a block away from the first of 2 main roads. It takes about 10 minutes to walk to the beach. So you are away from the noise but so close! The staff are great. It's a super cute boutique-style hotel. The owner is always there with his bulldog who will roll around and play with you if you stop in at his unit. The best part for me is the Cafe. It's not expensive by Honolulu standards and is perfect for a quick breakfast before heading out. The lattes are delish. Also the hotel offers free coffee every morning in the lobby.

The chairs on the balcony are super uncomfortable. We spent a lot of time there while our kids were asleep. The entire place is amazing. But ouch, those chairs...

Great location (beach, restaurants and shopping within walking distance), friendly staff, nice & clean rooms, great restaurant, daily live music

Pool closes early for events (e.g., local shopping event)

Cool, friendly people, lovely vibe, dogs, lovely rooms, easy walk from Waikiki

Christmas lights given to us to put up on Christmas Eve didn’t work and two requests for maintenance to fix them never happened - just a bit dissapointing given that we made the effort to follow provided instructions and put them up!

The room was spacious and comfortable, and the staff were incredibly friendly. The pool was beautiful, and the coffee shop was fantastic. The location was perfect, and everything was reasonably priced.

There was no luggage storage or parking available, and the elevator had an unpleasant smell.

Very cool vibe in the backstreets of Waikiki. A short walk to everything and right in the heart of it all. Staff were very accommodating when we arrived early.

No laundry or coffee making facilities would be my only criticism.

location of the surfjack is excellent .. about an 8 min walk from the beach .. the vibe is relaxed and fun .. room was very spacious .. we checked in about 2 hours early and it was no problem .. room had everything we needed for a short stay .. comfy bed .. very clean ... decent bathroom ... bar fridge .. the hotel offers discounted parking in a lot about 4 mins walk .. very convenient and good value for money .. the hotel pool in its central courtyard was popular with plenty of day beds avail and the onsite cafe, bar and food offerings were great .. front desk staff and others were very freindly and helpful .. nothing was too much trouble for them ... this property had everything including excellent cust service at a great price and can recommend a stay here

Disliked · hot water in our shower would go from very hot to very cold without warning .. was manageable ... we told the front desk Submit review

Loved the decor and retro vibe. Staff were friendly and helpful. Room was clean and bed comfy. Good location to walk/bus everywhere. Thought it was great value for money compared to larger chains. On-site cafe was great. Lots of live entertainment/activities on offer.

Air con was a little noisy.

Property was gorgeous and hip.

The pull out bed was awful and extremely uncomfortable, ended up just sleeping on the couch.

I had the one-bedroom room with a swimming pool view, and it was absolutely worth it! The room was neat, cozy, and beautifully decorated with a retro-chic vibe. The staff, especially the wonderful Hawaiian girls at reception, were incredibly welcoming and went above and beyond to meet all my needs. From check-in to check-out, the service was truly impeccable. The parking was also very attractive—both in terms of convenience and price, which is rare for Waikiki! It was such a relief not to worry about parking in such a busy area. The overall vibe of the hotel is laid-back yet stylish, and the pool area was the perfect spot to relax after a day of exploring. I highly recommend this gem for anyone looking for an amazing stay in Waikiki. I’ll definitely be back!

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I liked the location. Coffee shop downstairs was good. Parking arrangements were very affordable and a huge pro.

Room was directly facing a parking garage, which was a very depressing view. The property seems dated, and lots of the furnishings need better maintenance. The room smelled damp.

The property was clean, had a fun atmosphere and the pool was nice!

The parking they claim is validated but at the end of your stay they charge you for the parking. That threw us off. On top of that the parking structure they use is a little 7ish minute walk away.

Perfect, location we love staying at this hotel!!

great one bedroom on the 9th floor, A/C was great, bathroom was nice and clean, appreciate the water dispenser on main floor to fill up my water bottle

no breakfast, happy hour ended too early

Cute! Funky and fun.

No parking onsite

We stayed for 4 nights. Loved the whole vibe of the place, it had personality. Good value for Waikiki, parking was also extremely reasonable and only a short walk away. The staff were always lovely.

We had an ongoing issue with our hot water throughout the whole stay. It was very intermittent. We did raise it with staff and were advised it was due to the fact we were situated on a lower level and the hot water came from the top.

Location Staff very friendly Good service

Small pool but ok for what it is!

I just loved the friendly, relaxed vibe.

A few minor maintenance things. Nothing to spoil the stay.

Location super. Off one block from th ‘nice’ area but close enough to feel close enough The VIBE though. Daytime is like meh, cute, okay. Then NIGHTIME, turns into a super fun, moody lighting, adult open veranda dinner spot with great live music and excellent bar, food service. Really surprising little gem. Keep open mind and lean into the experience. Not a chain, it’s boutique one off where the owners have invested in experience! Not lipstick.

Hate to say but want best for the hotel: Little things like room needs mildew buildup of mildew at shower stall ceiling cleaned/rectified. The touch up painter got ran down paint swipes in the bathroom fresh door glass. Elevator felt ‘dirty’ smelling and while glancing up lotta dust buildup around ceiling compartment. Just a little more eye to detail and this place could soar!

The Surfjack Hotel offers a prime location, with easy access to shops and restaurants. The bed was incredibly comfortable, allowing us to drift off to sleep quickly. The water pressure in the shower was amazing after a long day out. A standout feature of our stay was the exceptional service provided by the front desk staff, particularly the friendly and accommodating woman with the bun. I wish I can remember her name to give her credit that she deserves. Her willingness to assist and her genuine care for our satisfaction truly elevated our experience at Surfjack Hotel.

Our experience was marred by some unfortunate room issues. While the complimentary room upgrade was a nice gesture, the initial room was plagued by a pungent dirty wet mop odor. The second room, though an improvement, still had a noticeable pet urine smell near the nightstand in the bedroom. We kept the balcony doors constantly open, the windy weather helped to mitigate the odors. Overall, the Surfjack Hotel offers a convenient location and friendly service, but guests should be prepared for potential room cleanliness issues.

Awesome boutique hotel. Pool was awesome. Bar was awesome. Water station was a bonus.

Room 241 on the second floor is big and comfortable but the location is next to or under maintenance room where you hear a constant machine running and closet doors slamming all night/day long.

Room was good size. Bed was comfortable. Hot water for shower was good. Free good quality coffee in the morning. Staff were very friendly. Our request for a hot water kettle was quickly attended to.

My room look out directly into a car park.

I really liked the size of the property. It wasn’t too big or too small.

Parking was probably not my most favorite, especially when I forgot to get my ticket validated and had to backtrack.

Location away from the main strip. Not as busy but close to enough to walk to everything

Older building, shows in the small details of the halls, elevators, doors, rooms, etc. the bathroom towel weren’t clean.

Great location. Cute boutique hotel. Loved the $10/day parking (a rare perk). We got a complimentary upgrade upon arrival and it made the stay even better! Really good value relative to other hotels and airbnbs nearby.

Nothing. We had a great stay!

The laid back unassuming atmosphere. Small boutique size. Onsite restaurant very good

Slightly tired unkept-up feel of decor. Needs a revamp but encourage keeping the surfbeach-shack chic which we loved.

The location was excellent and the rooms were large.

There was a malfunction in the elevator and it created a pinging sound all night.

Chill vibe, good sized room, comfy bed, coffee shop adjacent to the hotel

Although it is supposed to be a kind of retro hotel, some facilities could be renovated

Cute hotel, a short walk from the beach, shops and restaurants. The room was very spacious and the bed vas super comfortable! Hotel provides beach bag and towels and there were sunscreen dispensers around the pool. The staff was very friendly and helpful.

Chill vibe, clean room, loved the live music each evening. Staff were welcoming and very friendly. Aircon was a lifesaver

Room was a little smaller than I hoped and it made placing our luggage a bit harder but overall very comfy stay

Great hotel with kind staff. Loved the live music and restaurant was delicious.

Loved the charm, the location, and price.

Pool wasn’t very private. Visible wear and tear in rooms.

Great location, lovely staff, comfortable room

Abit shabby around the edges. Not bad, but noticeable

The atmosphere created around the pool, of welcome and relaxation, made me feel very comfortable. The restaurant food was delicious and the staff always ready to help.

The difficulties parking a high 4WD vehicle in a low carpark was the only thing that marred the visit.

Fabulous hotel in Waikiki, chill vibes and awesome staff.

Nothing.

Value for money, good location

It is a dog hotel so sometimes there are constant barking from neighbours Swimming pool is also used by dogs so consider that before booking

design is great, vintage surfer feel. coffee is great. A very good deal for parking .

front desk was slow when checking in, no laundry room.

Lovely staff, great pool, upgraded us for free

The building is very dated and has been renovated but there are still many signs of the original space. For example, the hallways and elevators are very old, and there is no sound proofing between rooms.

This hotel is simple yet lovely! The staff were so friendly and managed to get us checked in early as our flight arrived early morning. The pool area is beautiful and we enjoyed our swim there. The cafe on site offers 10% off for guests and they have a delicious strawberry matcha! The location was perfect! A very short walk to the main street downtown and Waikiki Beach. A highlight is that it’s a dog-friendly hotel, so we got to meet plenty of cute floofs including the hotel’s mascot, Jack!

The pool lounge chairs don't have umbrellas and didn't have a convenient spot to put an umbrella. If you’re swimming during the day it can be hard to get some shade by the pool.

Great location. Smaller boutique hotel. Great staff.

Great location! You can easily walk to the main street. Room is clean. Staff is super friendly and helpful. I would definitely recommend it to anyone visiting the Honolulu. Parking fee is a huge plus. $10 a day and only 2 blocks away.

Room is a bit smaller than expected. But considering all other aspects, I couldn’t ask for more.

Super nice vibe, clean - everyone was very helpful and friendly!

Nothing!

The people at the front desk were exceptionally friendly and welcoming. The live music each night is beautiful and sets a lovely ambience. Rooms were clean and beautifully made up. Everything about our stay was perfect and location is also great.

The staff are lovely and very helpful. The room was nice and cozy. Location was also great. Very close to the shops and the beach which we loved!

The rooms were clean and the bed was comfortable. Easy access to various places. Restaurant on site was lovely. Overall great vibe

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