Halekulani Resort Honolulu, Hawaii

This hotel was fabulous. Every single person from check in to housekeeping to valet went above and beyond and made our once in a lifetime trip unforgettable. Mahalo

It was perfect

Great service. Lovely accommodations.

Absolutely beautiful hotel, great views of beach, fantastic service and location. Great evening entertainment.

Thought the outdoor restaurant menu was a little limited for the quality of hotel but amazing setting. Breakfast was good.

Great pool, great mai tai

very expensive

Loved the location , the personal service and the valet parking

The service at the Orchids restaurant.

Everything was excellent, we received an upgrade to our already beautiful room. The staff was fantastic very attentive. Could not fault anything.

Nothing

Everything was luxe too class

Great location service everything was superb

An outstanding property, the room was fabulous, the amenities - superb! Upon arrival the gentleman who checked us in -Jay, was very professional, kind and efficient. He elaborated on the main features of the hotel and escorted us to our room. Lovely welcome amenity awaited us in the room and most certainly the room itself was immaculately clean, fresh and nicely appointed. The breakfast at House Without a Key and our Pool experience was also exceptional. The property has magnificent Ocean views that we enjoyed throughout our stay. Halekulani's location right on the Beach made access very easy and contributed to the joy of staying at the property! Guests have everything they need at their fingertips. Thank you Halekulani, what a memorable stay!!

My family and I absolutely loved everything about Halekulani and its staff. From the first moment we stepped into the hotel until our departure when the bell staff assisted us with our luggage and bid us Goodbye - everything was absolutely wonderful. Thank you Halekulani for an unforgettable stay!

The hospitality was wonderful as always.

I was a little disappointed that the amenities and poolside services had changed.

Unwelcoming attitude from one of the bartenders toward my husband - he was sceptical that my husband was a guest of the hotel and required him to prove his ID and room details before he would serve him a drink at the pool bar before dinner.

I get water every time in the room at the poll and when going out Stuff are very kind

Everything. It was amazing

Nothing.

The staff just wonderful. They were kind and did their best to offer guests the best service

The view of the ocean and diamond head was limit because of the location. The beach is a little narrow.

Absolutely stunning

Nothing it was perfect

Food was great but expensive. View is amazing and the music in the evening is lovely. Staff are truly fabulous

the pool could have been a bit better and there is no pool part that is suitable for small kids that can’t swim yet.

Its so clean and have a good vibes. We likes the special touches they leave daily at the room. Loved the cookies and ice cream they were offering at tge pool.

No music at the pool. Its so boring Limited time for all the lounges and bars. Maximum to 9 or 11 pm. The price is highly expensive. The problem that we have solved at 4 am last night it was disaster. To our room and two other rooms. But thanks God the agent who compensated for us

Unreal staff, unreal location, unreal facilities. An amazing experience!!

Nothing!!

Everything!!! What’s there not to like? The cleanliness, the food, hospitality, the AMAZING staff!!! Everything was at 110%

Nothing not to like!

Literally everything. 99% of the employees are super friendly and helpful. The view is great, and the lobby didn’t have any other tourist attractions (ABC stores, travel agencies, etc) that would attract outside tourists in the resort. In this case, mostly only whoever stays in the hotel would be found in the hotel, less crowded. With former experiences stayed somewhere else and got charged overpriced room water, we didn’t know all the bottle water/tea in the room are complimentary. That’s a great plus and hopefully everyone comes later will enjoy them better. Highly recommend anyone came here for honeymoon, we read about it from Google review and we are happy we stayed here for our whole time in Honolulu. The views, restaurants, and room service are great. We love the coconut cake and virgin piña colada. We heard about the Orchid Sunday brunch buffet on our way to the hotel form our Uber driver, and don’t forget make a reservation if you’d like to be there. Many thanks to Jane, Donna, John, Justin, and Gordon helped us during our stay.

Some other guests made some noise. Mostly are understandable/bearable, some are too much to understand.

Its excellent service, its friendly staff, its delicious and well-presented dishes and the perfect location of this hotel made our mother-daughter trip an unforgettable experience.

N/A

The halekulani hotel and resort is an amazing hotel. Very friendly staff, excellent food and beautiful location. It is a little pricey, but it's worth the vacation.

Wish there was a bigger beach !

Great

none

The staff was so caring

This hotel has a very relaxing tropical atmosphere…the buildings are traditional island style. Staff were super friendly and helpful. Property were very clean and food was delicious.

It could have a beach front access.

Everything was perfect!

I would say that in the morning it does get a bit loud with the delivery trucks coming in and out. It didn't ruin the experience for me since it's needed. It was just very noticeable from where our room was.